Intercept X Endpoint Reviews

We have deployed Sophos Intercept X in our environment, both on desktop as well as server environments. We have set up policies in Sophos. For example, there is a web console that can allow or block websites, and you choose what peripheral control you want your desktop environment to connect to. 

We use threat protection and we configure the settings to what we want to enable or disable on a particular device. If a device had a threat on it we can disable the device. 

The application control allows us to limit the application that users can install on their devices.

The most valuable feature is the CryptoGuard in Sophos. In a case of a ransomware attack, this feature comes into action to protect us. Additionally, the under interface, customization, and integration are very good.

I have been using this solution within the past 12 months.

The solution is stable.

The solution is scalable.

We have approximately 450 users in my organization.

The technical support is good.

You are able to purchase more licenses for the number of devices or servers that you require.

There are many other features available but our license does not include them, such as XDR, which is endpoint detection and response. We have not explored the new features as of yet but plan to in the coming future.

I rate Sophos Intercept X a nine out of ten.

I'm the technical director and we are partners with Sophos. 

This solution is an EDR antivirus with some artificial intelligence, security metrics and a lot of information gathered to make decisions. Without Intercept X, I think Sophos would have lost the antivirus fight and stayed as a UTM vendor. The solution has a very good detection rate. With the new threats, if you don't have Intercept X, you won't be protected from attacks. 

I think this solution needs more flexible reporting, particularly for medium to large size companies and I'd like to see some varied options for making reports. Communication with all the antivirus vendors could be improved. We need lateral communication with other antivirus and security products. We need to communicate from one site to the other, possibly nothing will be required as a result, but it would be good to have this information and to have it easily transferred. 

I rate this solution a nine out of 10. 

Our primary use case is for securing the endpoints or endpoint users and Sophos servers.

This solution offers very good performance and it has great features. 

I'd like to see more integration in the solution. 

I've been using this solution for five years. 

The solution is stable. 

The solution is scalable. 

Customer service is good, they're knowledgeable and customer friendly. They provide good support. 

We don't install Intercept X in all devices, we do it for ourselves and the customers do their own deployment. It took around two hours for implementation within the company. 

There is an annual license fee. 

I would recommend this solution and rate it an eight out of 10.

We use the solution to prevent ransomeware attacks and those from unknown sources. 

Sophos Intercept X is a complete endpoint solution. It represents the combination of two products in one, offering the same configuration and management. 

While the solution does not seem to lack any features, it should offer better security updates. It could be more secure, something which holds true for any solution. 

Also, the support could be faster. 

We have been using Sophos Intercept X over the course of the past year. While it is very new in my current company, we made use of it for four years in my previous one. 

The solution is stable. 

The solution is scalable. 

Technical support could be faster.

We used Trend Micro and Symantec in the past. 

The solution was installed together with Endpoint, as a single agent, meaning the licensing covers two products. Similar to Endpoint, the installation was very easy. 

We have an annual subscription. 

We have 300 users making use of the solution.

I would definitely recommend its use to others. 

Their support is located in Egypt, so we like this aspect.

It's a good antivirus software and has a lot of features. It now integrates with their on-premises firewall, which is perfect.

It is stable and easy to use as well.

The main real-time scanning is taking most of the processing power of my notebook. This is a big problem.

It would be nice if Sophos Intercept X could provide some of their other features for free. For example, when I wanted to add another feature, like zero-day attack, I was told that I would need to add the license.

Also, it would be good to have a lot more resources.

I've been using it for about four or five years.

It's a cloud-based solution.

The technical support staff are excellent.

I used Symantec antivirus, but when they ended the corporate product of Symantec, I was not able to contact them. It was very difficult to reach them and get support or purchase the antivirus, so I switched.

The installation is straightforward.

I deployed it myself with some technical support. They were able to provide what I needed.

If I were to rate Sophos Intercept X on a scale from one to ten, I would rate it at eight. I would recommend this solution.

I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures.

We are considering switching from this solution as a result of the closer integration needed between the firewall systems and the EDR.

We are not talking about issues with the installation, documentation or interface, but with the existing combination between Sophos Intercept X and our firewalls. This is why we are considering other options. 

Moreover, the solution does not offer support for a legacy SAN. However, as this is a legacy issue, it will likely resolve itself eventually. 

I have been using Sophos Intercept X for close to 15 years.

The stability is fine. 

We have had no problems with technical support. 

The installation was fine. 

As I am not responsible for paying the bills I cannot comment on the pricing. 

I would never rate a solution as a ten out of ten, so I give Sophos Intercept X a rating of eight.

We mainly use it on our endpoints. We use it for Windows machines and laptops. They have a server version for the servers.

I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home.

I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it.

Its installation takes a bit longer for each of the vendors. I don't know whether it is because of the internet connection. I don't know if it is just for me or it is the same for every other user.

I have been using this solution for two years.

It is very stable.

It is very scalable. There are around 120 users and devices. 

I have never contacted them about this new product. I used to contact them before, and I don't have issues with their technical support. They respond, and their response is good.

We were previously using Sophos Central. It was on-premises, so we migrated from that solution to this solution. It is pretty much the same thing that we were doing before, but now it is cloud-based.

A new device installation is very easy. During installation, when you download the installation file from the web, the registration works so well, but the installation takes a bit longer for each of the vendors. I don't know whether it is because of the internet connection. It looks like it is the web installer that takes longer. I don't know if others have experienced the same issue. 

We also had a few challenges during migration. Because we were doing a migration of the site, we wanted just to maintain what we were doing before. 

We did it ourselves. I'm part of a larger group, and my colleagues had done its implementation.

We have bought a three-year license.

I would very much recommend this solution. I would rate Sophos Intercept X a nine out of 10. 

It is easy to interact with, and its cost is also good.

The Data Loss Prevention module can be better. It should also have threat hunting capabilities.

I am really new to it because I just joined a new organization. It has not even been two weeks.

Its stability is good so far.

It is scalable.

Its cost is good.

I would recommend it for small and medium enterprises. I would rate Sophos Intercept X a six out of 10.

We find the app control and its threat protection to be the best features.

The app control in respect of the user interface could be improved, The choices offered for the on-premises and cloud-based platforms are the reverse of each other, such as the one responsible for allowing or denying access. This can be confusing initially, even though I later discovered that it is possible to set it back. 

We are happy with the solution's stability. 

The solution is scalable. We continue to add devices to the several sites we have on it without any problem.

I haven't had much cause to deal with technical support, although we sometimes require this concerning the email component, particularly in respect of the relay to Office 365. 

In our ten years we have not worked with another solution before using Sophos Intercept X. 

The initial setup was easy.

While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool. 

Our organization has 1,500 end-users making use of the solution.

We require four to five administrators.

The solution sufficiently satisfies one's standard needs, including those of antivirus and app control.

I rate Sophos Intercept X as an eight out of ten. 

We use this solution to protect all of our computers against viruses — malware in general.

It does its job — it protects us from viruses. We don't really interact with it very much. 

It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources.

We're interested in some behavioral analysis regarding activities on all of our networks so that we can anticipate intrusions and problems before they occur. My understanding is that Sophos doesn't provide such a facility. Darktrace seems to offer an artificial intelligence solution along these lines. 

I have been using Sophos Intercept X for roughly two to three years. 

This solution seems very stable. We just installed it and forget about it.

On the rare occasion that we've asked for help, the IT support company has delivered. 

We have a company that provides IT support for us. They recommended it and they set it up. All we had to do was install the agent on each laptop, which was a pretty easy thing to do.

The price of this solution is reasonable. 

Overall, on a scale from one to ten, I would give this solution a rating of eight.

I would recommend this solution; it does its job as far as I'm aware. I can't tell you if it's better or worse than other software packages for security. It's the one suggested by our IT services provider. It seems to do the job. We're a bit bothered about the performance hit on the laptops, but other than that, it seems fine.