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reviewer1871745 - PeerSpot reviewer
Managed Services Mng at a computer software company with 1,001-5,000 employees
Real User
A solid solution that has a good common dashboard feature
Pros and Cons
  • "I am impressed with the tool's common dashboard feature. The solution is also easy to deploy and manage. Reporting is also easy with the software."
  • "The tool should be made compatible with Linux and Microsoft operating systems."

What is our primary use case?

We use the tool for complete surface deployment. My company uses it not only to manage endpoints but for mobile management as well. 

What is most valuable?

I am impressed with the tool's common dashboard feature. The solution is also easy to deploy and manage. Reporting is also easy with the software. 

What needs improvement?

The tool should be made compatible with Linux and Microsoft operating systems. 

For how long have I used the solution?

I have been working with the tool for five years. 

Buyer's Guide
Intercept X Endpoint
October 2025
Learn what your peers think about Intercept X Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product's stability is really good. It is a solid solution. I would rate the solution's stability a nine out of ten. 

What do I think about the scalability of the solution?

The tool is scalable. I would rate its scalability a nine out of ten. 

How are customer service and support?

The product's tech support is good. 

How was the initial setup?

The product's deployment is easy and straightforward. The tool's deployment is quick and gets completed in an hour. 

What's my experience with pricing, setup cost, and licensing?

The solution offers both a three-year license and an annual license. I would rate the product's pricing a one out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. The tool is a really good product. If you are looking to use the solution, give it a try. You will not be disappointed with its use. Most of the tool's competitors have either difficulty in management or installation. We have used all of them. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1697340 - PeerSpot reviewer
Team leader Modern Workplace, Senior Solution Architect at a tech services company with 11-50 employees
Real User
Antivirus and ransomware protection that is dependable and can be installed in less than a day
Pros and Cons
  • "Ransomware protection is the most valuable feature of this solution."
  • "I would like to see better support for virtual and desktop infrastructures."

What is our primary use case?

We are solution providers.

Sophos Intercept X is used as an endpoint antivirus solution and ransomware protection. 

What is most valuable?

Ransomware protection is the most valuable feature of this solution.

I am totally satisfied with this product.

What needs improvement?

It could be updated less frequently.

I would like to see better support for virtual and desktop infrastructures.

For how long have I used the solution?

I have been working with Sophos Intercept X for five or six years.

What do I think about the stability of the solution?

For the most part, Sophos Intercept X is a stable solution.

What do I think about the scalability of the solution?

Sophos Intercept X is absolutely scalable.

In our company, we have 60 users.

How are customer service and support?

The support needs improvement.

Which solution did I use previously and why did I switch?

Previously, we used Sophos Endpoint Protection.

We decommissioned Sophos Endpoint three years ago.

How was the initial setup?

The installation is straightforward. It can be done in five minutes.

We need one engineer to deploy and maintain this solution.

What about the implementation team?

Every user can install this solution themselves.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid monthly.

In addition to the licensing fees, there are no added expenses.

What other advice do I have?

I would recommend this solution to others who are considering it.

I would suggest that they manage and test the exceptions for different cases.

I would rate Sophos Intercept X an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Intercept X Endpoint
October 2025
Learn what your peers think about Intercept X Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
Technical Engineer at a tech services company with 10,001+ employees
Real User
Stable, easy to deploy, and has valuable firewall synchronization feature
Pros and Cons
  • "Synchronization with the firewall is most valuable."
  • "When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."

What is most valuable?

Synchronization with the firewall is most valuable.

What needs improvement?

When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part.

For how long have I used the solution?

I have been using this solution for more than a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We have roughly 500 to 550 users.

How are customer service and technical support?

For Intercept X, the support was good, but for the firewall part, we have to wait a lot for the support to be online.

How was the initial setup?

It is very easy.

What other advice do I have?

I would rate Sophos Intercept X an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Buyer's Guide
Download our free Intercept X Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Intercept X Endpoint Report and get advice and tips from experienced pros sharing their opinions.