Intercept X Endpoint Reviews

The malware detection is the key feature. It provides exploit prevention and rollback capabilities to counter ransomware attacks.

Pricing could be cheaper.

I have been using Intercept X Endpoint for over ten years.

It is stable for our customers.

Support is very responsive.

Kaspersky is currently only focused on government, whereas Sophos is focused on SMBs and mega enterprises.

The initial setup is easy and takes around five to ten minutes, depending on the network.

The pricing is a little bit higher than that of other solutions.

Some people are using AI technology to detect and regress malware.

It is easy to maintain. I recommend the solution.

Overall, I rate the solution a nine out of ten.

The most valuable features of Intercept X are server lockdown, auto-remediation, and encryption monitoring. Server lockdown prevents malware installation and automatically removes any unauthorized software. Auto-remediation reverses encryption attempts by malware, ensuring data integrity.

In terms of improvements, Intercept X could enhance its support services, particularly in terms of response time and resource allocation. While the product itself is solid, better support documentation and faster response times would be beneficial.

I have been working with Intercept X Endpoint for four years.

I would rate the stability of the solution as a nine out of ten.

I would rate the scalability of the solution as a ten out of ten.

I would rate the technical support as a seven out of ten.

Neutral

While I found Symantec easier to implement and manage, it is not a fair comparison to say it is better than Sophos. My experience with Symantec's interface was good, but both products have their strengths.

Configuring Intercept X is generally straightforward and user-friendly. It is designed to be easy to understand and use. I would rate the easiness of the initial setup as an eight out of ten.

The deployment time for Intercept X varies depending on factors like network complexity and organizational policies. Typically, for around 100 users, it can be completed in a day or two. Maintenance is generally straightforward unless support assistance is required, which can sometimes be challenging to coordinate.

Intercept X falls within the average price range compared to other solutions on the market. While not the cheapest option available, it also isn't considered expensive.

Intercept X has enhanced our ability to prevent malware and ransomware infections. It is a top-notch product, providing robust protection against various threats, including zero-day attacks, while also monitoring encryption levels.

Intercept X has been instrumental in managing and responding to ransomware attacks. I have witnessed multiple organizations using Intercept X remain completely secure when ransomware incidents hit the news. 

Deep learning technology enhances our security posture by providing a deeper analysis of malware behavior. It monitors and analyzes malware actions in real time, leveraging extensive threat intelligence data collected since 1985. This comprehensive approach improves our ability to detect and respond to malware threats effectively.

The exploit prevention capabilities of Intercept X effectively safeguard against various attack methods, including SQL injection and CodeSight scripting. It continuously monitors system vulnerabilities and application processes to prevent exploitation attempts. 

For those considering Intercept X Endpoint, I would recommend prioritizing its comprehensive protection and user-friendly experience. Even after transitioning from server management, I continue to use Intercept X for mobile security, highlighting its effectiveness and versatility.

Overall, I would rate Intercept X as an eight out of ten.

We primarily use the solution for endpoint protection. 

The endpoint protection capabilities are great. 

The security on offer is pretty good. We are happy with it. 

I love the threat management on offer.

Their AI is quite good.

We haven't had any issues with stability so far.

Sophos has a central management dashboard, which I'm happy about.

The installation process is very straightforward. 

I'm mostly quite happy with the solution. I haven't had any issues with it. 

From the firewall side, from the Intercept X to endpoint protection, everything is there, so there's nothing much that I can complain about.

The solution can be expensive, although we do see the value in it.

I've used the solution for over a year now. 

The stability has been good. There are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

We have over 200 employees on the solution currently. I haven't had any issues with scaling. 

I'm quite happy with the level of support on offer. 

We've used also AVG. We've used it in quite a few different places for different systems.

I found the implementation process sot be easy. It wasn't a problem at all. I did not find it to be overly complex or difficult. 

We have administrators and managers that can handle any technical stuff. 

We were able to handle the setup ourselves, in-house. We didn't need any integrator or consultant assistance. 

We have paid for three years of licensing. 

It is expensive, however, for what you getting out of it, from the firewall side and to endpoint protection, everything seems to be worth it.

I'd recommend the solution to other users and organizations. I'd rate it at a ten out of ten. 

The base product and the anti-malware feature are most valuable.

It consumes a lot of resources, and something needs to be done for that.

We use Intercept X Advance in our company, and this is the third year.

It is stable.

It is scalable. We have around 2,500 users. For its maintenance, there are just two or three people.

I never faced any issues.

We were using Symantec. It was on-premises. There was an issue with the company, and I faced an issue with their support. So, I had to switch. I wanted something on the cloud.

It was easy. On the client-side, it hardly takes 15 minutes.

Its price is reasonable.

They have to take care of the resource part. I would rate it a nine out of 10.

We are using Sophos Intercept X for network and system security.

The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform.

Most of my clients I have central management, they receive updates automatically.

There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device.

I have been using Sophos Intercept X since it has been released, it has been many years.

Sophos Intercept X is very stable. However, we had a few issues when Apple released Big Sur. At the time the version of Sophos Intercept X that was running on the Macs wouldn't work properly with Big Sur. We had to install a beta, but that problem was resolved fairly quickly.

Sophos Intercept X is highly scalable.

I have found the Sophos office staff to be far more responsive than other vendors, such as Sonic Wall which is awful. I dealt with them for a number of years and I finally couldn't stand it anymore. I felt that Dell destroyed them.

I have been very pleased with tech support. As a partner, I have access directly to their engineers and developers. Their technical support is superior.

The initial setup is very straightforward.

In the centrally managed environments, you create a downloadable install that you can either email to the end-user or, can have available on thumb drives for customers to install. Once it's installed, it's automatically kept up to date with the most current version.

The price of Sophos Intercept X is competitive.

I'm looking at moving to the EDR version of Sophos because I have a number of clients that have extremely critical data. One of them handles a lot of money for their clients, and the others are lawyers. The security of not only their own information, but their client information, is critical to them. The Intercept X EDR offering is starting to look like it might be a good solution for several of them because of the live monitoring of the threat attempts on their endpoints.

The EDR is an additional managed service that's a component of the antivirus, where depending upon which level you choose, you either have a team that is monitoring responses from your system, or at a higher level, you have dedicated resources that are monitoring your systems. If there's an alert, they immediately respond to that alert and research it, not only quarantine it, the AV quarantines it, but with the EDR function, it alerts the Sophos team that there has been a potential issue, and they'll immediately begin to research it.

My advice to others would be to use centralized management because it makes it much easier to implement, manage, track the installations, and the day-to-day usage. With the central management, you can see every PC or Mac that's connected, any activity, and any issues. You can narrow any issue down to the computer if it's had to quarantine anything. Additionally, you can tell how long it's been since the computer last communicated. It's a very powerful tool, I would recommend it. To the extent their clients are willing to accept the central manager, it is the best option.

I rate Sophos Intercept X a nine out of ten.

We are solution providers.

Sophos Intercept X is used as an endpoint antivirus solution and ransomware protection. 

Ransomware protection is the most valuable feature of this solution.

I am totally satisfied with this product.

It could be updated less frequently.

I would like to see better support for virtual and desktop infrastructures.

I have been working with Sophos Intercept X for five or six years.

For the most part, Sophos Intercept X is a stable solution.

Sophos Intercept X is absolutely scalable.

In our company, we have 60 users.

The support needs improvement.

Previously, we used Sophos Endpoint Protection.

We decommissioned Sophos Endpoint three years ago.

The installation is straightforward. It can be done in five minutes.

We need one engineer to deploy and maintain this solution.

Every user can install this solution themselves.

Licensing fees are paid monthly.

In addition to the licensing fees, there are no added expenses.

I would recommend this solution to others who are considering it.

I would suggest that they manage and test the exceptions for different cases.

I would rate Sophos Intercept X an eight out of ten.

We currently have about 13 staff using Intercept X. We use it to secure and protect our devices as well as monitor projects and do some product reviews. You can also use it to block devices as needed, like if you just want to block a work point category.

Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files.

Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them. For example, they could add a report that shows me the versions of the devices on the infrastructure server, so I can make sure all the devices are updated. 

I've used Intercept X for three years.

Intercept X is good in terms of both performance and stability. It's not constantly updating the device or using up too many resources.

I would say that Intercept X is easy to scale.

Sophos support is very good. I don't talk to them that much, though. I can usually handle everything because it's not complicated. However, in the past, I have contacted support because there were some features I didn't know how to use or configure. 

The setup was simple. I deployed this by myself. Though my team and I got some help from the vendor for new features that I didn't know about. 

I would rate Intercept X eight out of 10

The solution is useful for protecting against ransomware and malwares.

The performance is very slow and should be faster. 

Data resources will be consumed, affecting the performance, when there is a concurrent login involving a server with multiple RDP users. 

The installation of the solution will start the 17 services involved. 

While the tech support is knowledgeable, it's response time should be faster, as it will only get back to us the day after raising a ticket. 

We have been using Sophos Intercept X for around two years.

Technical support, while knowledgeable, is not adequately responsive, as it will take a day from when the ticket was raised to receive a response. This needs improving. 

The solution is easy to install. Downloading time takes only 15 minutes.

Our technical team consists of a team leader, team manager and administrators.

The solution has around 60 licenses. 

It is cloud-based.

We have around 10 clients making use of the solution.

We would recommend the solution to others.

I rate Sophos Intercept X as a seven out of ten.