Intercept X Endpoint Reviews

Since it's cloud-managed, the solution is easy to administer, especially if the person using it is in a different geophysical location. I can access the cloud portal and allow or disallow it. I like the fact that the solution also has the ability to provide filtering for an end user.

The solution is expensive, and it could be made cheaper.

I have been using Intercept X Endpoint for three years.

I rate Intercept X Endpoint an eight out of ten for stability.

I rate Intercept X Endpoint an eight out of ten for scalability.

The solution’s initial setup is easy.

I rate Intercept X Endpoint ten out of ten for the ease of its initial setup.

The solution's deployment time depends on whether you're setting up a room full of computers or you're setting up one-off computers. It usually doesn't take very long. As part of installing the solution for a room full of computers, you might get someone to create the installed media, and then you'd enter each computer and install it.

Around one to five people are needed to install the solution.

Intercept X Endpoint is an expensive solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten.

I am working with the latest version of Intercept X Endpoint. Intercept X Endpoint has to be installed on end-user devices, but it is managed in the cloud.

Overall, I rate Intercept X Endpoint an eight out of ten.

We use the solution for endpoint and server security.

From a security standpoint, it provides me the visibility to see what is happening on all my endpoints and server.

I have the ability to interact directly with potentially infected machines from the network.

It is easy to set up. 

The solution offers fair pricing.

Technical support is helpful and responsive.

It is stable.

The solution scales well. 

Initially, when I started, I had a lot of performance challenges. They need to work on performance to the endpoints. 

We tried to set up Sophos Zero Trust within my Sophos central cloud. It only works with Microsoft and I use Google. I'd like to see Google added. 

I've been using the solution since 2019. I've used it for three to four years. 

It is very stable. There are no bugs or glitches, and it doesn't crash or freeze.

It has scaled well. We haven't had issues in that respect.

We have about 950 endpoints and 57 users.

We have plans to increase usage.

I've used technical support. They are fine. I speak to the country manager directly in Nigeria, and they are very responsive. 

I'm also using Digital Guardian. The combination of Sophos and this solution may have affected performance. 

It has two components. While it is n the cloud, all agents are deployed on-premises. 

I have definitely seen an ROI while using this solution. 

The pricing is fair. It's not overly expensive. 

I'm using the latest version. It updates automatically online. 

I'd advise new users to deploy Intercept X with EDR on your endpoints. 

I'd rate the solution nine out of ten.

The most valuable features of Sophos Intercept X are the minimal configuration needed for the end user and the central view of all the endpoints. There are plenty of tools to control and manage the endpoints. Additionally, there is the capability of connecting the endpoint to the CLI.

The graphical interface could improve. Additionally, adding less expensive mobile device support would be helpful. Other solutions have this feature.

I have been using Sophos Intercept X for approximately three years.

There are minor scalability elements that could improve. However, overall it is good.

I rate the stability of Sophos Intercept X a seven out of ten.

We do not have too many workstations, we have approximately 300 and we have not had an issue with the scalability. However, if there were more workstations there could be some issues.

I rate the scalability of Sophos Intercept X a seven out of ten.

We had support but it was through local support vendors. It could improve.

I rate the support from Sophos Intercept X a five out of ten.

Neutral

I have used Comodo and it is a good solution. When the agents are installed on the endpoints it provides inventory management. However, in Sophos Intercept X it is possible but you need to export and do it manually. The Comodo solution has better email, asset, and website management capabilities. Overall, Sophos has good security when compared to other solutions.

The price of Sophos Intercept X is expensive. The license is paid on an annual basis. There are extra features that can be added depending on the endpoints. The solution is priced twice as much as the Comodo solution.

We have recently moved to a less expensive solution, which was half the price.

I rate Sophos Intercept X an eight out of ten.

We use Sophos Intercept X to protect the endpoint devices in our organization, such as PCs and MacBooks.

Sophos Intercept X is a full package. It's more than only an antivirus solution to find the malicious code. We also use it to filter malicious websites and detect applications that have been outlined in our corporate policy.

The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features.

The majority of our systems are MacBooks and their solution release cycle is slow to endorsing or support the MacBook's latest OS or hardware platform. For example, when Sophos macOS Big Sur version 11 was released, it took them a while to support this version of OS. A similar situation occurred when the MacBook M1 hardware CPU was released. They have not fully supported the native M1 CPU to this day. They need to speed up the solutions release cycle.

The majority of our systems are Apple-based, this issue is more noticeable on the Apple platforms.

I have been using Sophos Intercept X for approximately two years.

The stability or performance of Sophos Intercept X is good. However, sometimes users have needed to have their configuration fine-tuned to allow better performance.

We have approximately 50 users using this solution.

We use Sophos Intercept X extensively and we use everything the solutions offer.

The support I have experienced from Sophos Intercept X was great.

I would rate the support from Sophos Intercept X a five out of five.

I have used other solutions other than Sophos Intercept X in other organizations but it has been over two years ago.

I have been using Sophos Intercept X for over two years, in the beginning, the initial setup was straightforward but because they do not fully support the Apple platform, or they're pretty slow at supporting the Apple platform, the latest version supporting Apple is a little bit cumbersome to use. You need to walk the user through the process with some specific instructions or help the user directly. It's not as easy as it used to be.

I would rate the implementation process of Sophos Intercept X a four out of five.

We did the implementation of Sophos Intercept X in-house.

I do the maintenance of the solution. We are a smaller company and I am sufficient for the maintenance of the solution.

I have found the price of Sophos Intercept X to be reasonable.

I would advise others that they have to look at their environment to determine if this solution would be best suited. Sophos Intercept X for a small business that has a mix of PCs, MacBooks, and has the need for multiple security controls, this tool fits us well. For different environments, the organization might need other or additional tools. For example, if they may need threat protection. There are different vendors that may have an edge in certain areas than Sophos Intercept X has. For us, we need a balanced, multi-pronged approach for securing in our environment, Sophos Intercept X works well.

I rate Sophos Intercept X an eight out of ten.

I use the solution for endpoint security.

Overall, it is a good product. The solution's performance, integration, and customization features are okay, in my opinion.

Compared to Kaspersky, some points, like application lists, are missing. So, we should have the option for listing all the applications that are installed on the client's side. I would like to see future improvements related to the aforementioned point.

I have been using Sophos Intercept X for three years. Also, I am using the solution's latest version. I am an end user of the solution.

I rate the solution's stability a seven out of ten. Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part.

There are around 100 users in my company using the solution. Scalability-wise, I rate the solution an eight out of ten.

We were able to solve the solution's installation-related issues within a few hours, so we did not have to contact technical support. We didn't face any issues that prompted us to contact support. I rate the technical support an eight out of ten.

Positive

We were previously using Kaspersky. We switched to Sophos Intercept X due to compliance issues.

The solution's initial setup process was straightforward.

The solution is deployed on a cloud that belongs to Sophos. Per machine, the deployment process may take around ten minutes.

The solution's maintenance can be done by one person who can be an administrator.

Though I haven't seen a direct ROI using the solution, since it's an antivirus, it restricts viruses.

There is a yearly payment to be made. For each client, it costs around 15 dollars. There are no additional costs besides the licensing price we pay to use the solution.

I can recommend the product to those planning to use it. I rate the overall solution a seven out of ten.

We're creating a software center. I just install the Sophos engine software and make the policies, like threat protection policies, for example.

The configuration is quite useful. All of our events are managed centrally from Sophos. We can manage security from there. 

Policies are flexible and very user-friendly. The dashboard is user-friendly as well. 

It is simple to set up. 

The solution is stable.

It is not overly expensive. 

I'm not clear on what features need improvement. Everything is mostly fine. 

I've been using the solution for two years. 

It's a very light application and very stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

We're a partner, and a lot of our clients are on this solution. 

The last client we deployed for had 4,000 users. However, each company differs in terms of the number of users. 

We also deal with Trend Micro. 

The setup is straightforward. It is not overly complex or difficult. 

The deployment was pretty quick. You just have to set up the policies. Depending on the additional policies you have to set up, it may take longer. 

We are able to deploy the solution for our clients. I've worked on various deployments for clients. 

The pricing varies. It's different from client to client, depending on their environment and needs. It's not overly expensive. 

We're Sophos partners. 

I'd 100% recommend the solution to potential users. It's great for protecting devices and offers great security. There are a lot of malicious threats online right now. Companies need to protect themselves, and Sophos can help. 

I would rate the solution eight out of ten. 

When Intercept X came out, the primary use case was stopping ransomware. It was one of the first products to claim that capability. When I was evaluating them back then, it was the only one I considered effective at analyzing and identifying where the infection started. 

The synchronized security also helped because the firewall could isolate workstations that had the infection or were in the path of infection.

The most valuable feature of Intercept X its ability to stay ahead of the infection. By the time the ransomware spreads to the next machine in line, the data has already been encrypted on that workstation. It didn't matter what the ransomware did because could go in and get it back. 

Sophos made such good headway with it because it wasn't traditional endpoint protection. It has a lot of additional capabilities, including web content filtering. It also has the ability to understand the traffic it was seeing at the endpoint, 

It's sitting on the endpoint, so you don't have to worry about encryption messing up the intelligence that it could get out of the traffic. It was able to pinpoint where the infection was able to get ahead of Intercept X. It was called Intercept X because it can get ahead of the ransomware attack and encrypt the data on clients in the path of the infection.

It's hard to say what could be improved because we're in the middle of an endpoint protection arms race, and there are constant improvements on all fronts in Fortinet, Sophos, and products.

They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention.

I have been using Intercept X since it came out. It hasn't been out that long. Sophos has always had an endpoint client, but Intercept X added new technology. The whole idea of being able to drill down to do a root cause analysis was a novel approach to the endpoint game. 

Intercept X is highly stable

Sophos has the flexibility to scale from one user to a data center, but I've primarily used Sophos for small to medium-sized businesses.

I was impressed the last time I called Sophos support. They have a "follow the sun" philosophy with coverage from tech support centers from around the world. Sophos began as a British company, and Fortinet is a Canadian company. 

Sophos and Fortinet have a firewall solution that can work in small business or home office situations, where you might have only one or two people protected by the techn. Still, yout you can look at it through a single pane of glass and see all of the different work sites you're protecting. 

Sophos goes one step further with what it calls its RED product, which basically is a hardware firewall that travels with somebody. Say you have an executive in your company and you want to zero in to protect his or her workstation from infection and have control over it to manage its defenses. RED is a great product to do that. Fortinet and Sophos both have strong management capabilities for remote offices and offer centralized management through a cloud application.

The basic setup is decent by itself. I have not had to do a lot of tweaking with either one of these products.

I rate Sophos Intercept X nine out of 10. Its reporting, alterts, and configuration capabilities make it a formidable product. It's a great product that works as advertised. I haven't seen any serious conflicts between it and other products, whereas I wouldn't put some endpoint protection products on the same endpoint.

You have to do some work there, but generally speaking, there's always been a case where I've been able to have more than one product. It's probably the best of all the products that I work with because I've had Malwarebytes installed together with Sophos and FortiClient without undue pain. There are some others that I won't mention without that same track record.

We use Sophos Intercept X on all of our end-user PCs and servers.

The most valuable feature of Sophos Intercept X is cloud management. 

Sophos Intercept X used to be managed through the Sophos UTM, and they moved it. They moved the endpoint security strictly to the cloud, and it is a lot better that way it is more functional. Before all it did was download the software. Now that we have full management of the clients, you can easily update them remotely. There's a lot of additional policy functionality that was not there before. However, sometimes a little too much, but not as much as a solution, such as Cisco.

I have been using Sophos Intercept X for approximately six years.

Sophos technical support has always been fantastic. I've never had an issue, they have been great, and they are tremendously helpful. They are very hands-on, and they dive in to help to fix your problem if you need them to.

I have used many other solutions, such as Cisco. 

When comparing Cisco to Sophos Intercept X, Cisco solutions are more difficult.

Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses.

When we set it up, we made very few changes from the baseline setup, and mainly that's to allow other software to operate. Sometimes the endpoint security software interferes with your software that needs to be running in addition to the bad software. You have to set up and configure the software and the policies to allow for the software you want to operate.

We typically have one person that does the implementation and maintenance of Sophos Intercept X.

The cost of Sophos Intercept X is reasonable.

I would rate the price of Sophos Intercept X an eight out of ten.

I would recommend others to try the solution, we have had a very good experience with it.

I rate Sophos Intercept X a nine out of ten.