Intercept X Endpoint Reviews

It's an endpoint, which means it's an antivirus that you must install on your server, laptop, or customer PC. As a result, it can be on-premises for Windows or Linux. You can also install this endpoint if you host a server on that cloud.

This is a sophisticated antivirus with numerous features. It has AI, (Artificial Intelligence), it can stop viruses, malware, and ransomware, as well as protect the PC you are using, the server you are using, and all of your workstations.

Intercept X has versions, such as Intercept X, Intercept X Advanced, and Intercept X Advanced with XDR. It requires a long technical explanation, but in brief, it can protect you from being attacked or hacked, because it protects the OS, your operating system, from being compromised. 

It's a complete antivirus solution that has everything in it.

It is one of the best in terms of technicality.

If we can lower the price, it will be fantastic because it will generate more revenue for us.

We have been working with  Sophos Intercept X for the past eight years.

Sophos Intercept X is a stable product.

It's a scalable product. You can deploy 100, or you can deploy one, or even 1,000. It is very scalable. 

We have 30 customers and each customer has a different number of users. Some clients have hundreds of Intercept X, some have 50, and yet others have 10. As a result, it is dependent on the company. It depends on the number of computers they have. We have a wide range. One of the clients has 800 users, which is a ministry.

I don't have any issues with the technical support. 

Both the Dubai and UAE teams regularly check in with us to see how we're doing and if we require any assistance. They are constantly monitoring the GCC region. They are doing an excellent job.

We have other solutions such as Kaspersky, and Heimdal.

The setup is simple and straightforward. However, you must have at least an operating system that supports it, if not the most latest version of Windows. I don't mean XP or Vista, but something that is already supported, because Microsoft doesn't even support all of the operating systems. As a result, you won't be able to use it on Windows XP or Windows 7. It must be a current operating system, such as Mac, Linux, or Windows.

If you have a small environment, you need one person to maintain it. If you have a large environment, you need two or three. It really depends on when you want to complete it. If for example, you have a building and you want to build it in one year, you will need 20 to 40 people to maintain it. 

If you have a building that you want to be built within 10 years, you can have two to maintain it. It all depends on the environment, the customer, and the deadline set for the project's completion.

It is an annual subscription, rather than a monthly one. It's paid annually.

You can pay monthly, but most of our customers choose annual subscriptions because they are less expensive.

It could be less expensive. We would be grateful because there are cheaper antivirus solutions and cheaper endpoint solutions on the market, but they do not have the same features. We defend Sophos to our customers and explain why they should choose Sophos.

There are also products that are more expensive on the market. Sophos is not the cheapest, and it is not the most expensive. It's in the middle.

We deploy all Sophos products.

I would definitely recommend Sophos Intercept and Sophos Intercept X, as well as Sophos Intercept X Advanced and other variants to our customers, this is what we do. We do this for current customers who do not have Sophos and show them the difference and benefits.

Sophos Intercept X is managed from the cloud. Today, 10 years back, seven years back, or eight years back, you had to have a server to control the Intercept X.

We haven't had any issues. We have other antivirus solutions, but this is the best-selling product so far. 

Many customers who had been hacked had abandoned their previous antivirus, and we deployed Sophos Intercept Advanced with XDR for them, including ministries and the public sector in Kuwait.

Because everything is in the cloud, you can manage your deployed Intercept X from a single console. As a result, my score is 10 out of 10.

We use the product to protect endpoints and cloud-based servers.

The product efficiently prevents data leakages.

There should be a report including a flowchart or diagram. It will be useful to evaluate the software’s effectiveness.

I have been using Intercept X Endpoint for two years. We are using the latest version.

Around 200 people are using Intercept X Endpoint in our organization.

The technical support is good.

Positive

We have used Microsoft before. We switched to Sophos servers for security purposes.

There are always some glitches during the initial setup process, but the product has a strong technical team to handle the issues.

In case of any malicious attacks, there should be some scheduled report, like, weekly, monthly, or daily. It will help me see the number of attacks.

I rate Intercept X Endpoint a seven out of ten.

I use the solution for endpoint security.

Overall, it is a good product. The solution's performance, integration, and customization features are okay, in my opinion.

Compared to Kaspersky, some points, like application lists, are missing. So, we should have the option for listing all the applications that are installed on the client's side. I would like to see future improvements related to the aforementioned point.

I have been using Sophos Intercept X for three years. Also, I am using the solution's latest version. I am an end user of the solution.

I rate the solution's stability a seven out of ten. Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part.

There are around 100 users in my company using the solution. Scalability-wise, I rate the solution an eight out of ten.

We were able to solve the solution's installation-related issues within a few hours, so we did not have to contact technical support. We didn't face any issues that prompted us to contact support. I rate the technical support an eight out of ten.

Positive

We were previously using Kaspersky. We switched to Sophos Intercept X due to compliance issues.

The solution's initial setup process was straightforward.

The solution is deployed on a cloud that belongs to Sophos. Per machine, the deployment process may take around ten minutes.

The solution's maintenance can be done by one person who can be an administrator.

Though I haven't seen a direct ROI using the solution, since it's an antivirus, it restricts viruses.

There is a yearly payment to be made. For each client, it costs around 15 dollars. There are no additional costs besides the licensing price we pay to use the solution.

I can recommend the product to those planning to use it. I rate the overall solution a seven out of ten.

We're creating a software center. I just install the Sophos engine software and make the policies, like threat protection policies, for example.

The configuration is quite useful. All of our events are managed centrally from Sophos. We can manage security from there. 

Policies are flexible and very user-friendly. The dashboard is user-friendly as well. 

It is simple to set up. 

The solution is stable.

It is not overly expensive. 

I'm not clear on what features need improvement. Everything is mostly fine. 

I've been using the solution for two years. 

It's a very light application and very stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

We're a partner, and a lot of our clients are on this solution. 

The last client we deployed for had 4,000 users. However, each company differs in terms of the number of users. 

We also deal with Trend Micro. 

The setup is straightforward. It is not overly complex or difficult. 

The deployment was pretty quick. You just have to set up the policies. Depending on the additional policies you have to set up, it may take longer. 

We are able to deploy the solution for our clients. I've worked on various deployments for clients. 

The pricing varies. It's different from client to client, depending on their environment and needs. It's not overly expensive. 

We're Sophos partners. 

I'd 100% recommend the solution to potential users. It's great for protecting devices and offers great security. There are a lot of malicious threats online right now. Companies need to protect themselves, and Sophos can help. 

I would rate the solution eight out of ten. 

This product is basically used for detecting ransomware. It will monitor all of the ransomware threats. Since the first ransomware attack happened in 2017, WannaCry, it has been a global threat. It is a vulnerability that is impacting a lot of devices and computers in the network.

Ransomware threats have been identified as one of the first priorities in the entire info security segment. Information security consists of various things including endpoint detection, threat detection, and then your SIEMs like QRadar or ArcSight.

At the early point of detection, Sopho is going to stop the ransomware. The question that has been there since 2017 is how it will identify the ransomware and how does it stop the attack from happening to the network. WannaCry was the first large ransomware attack, which has impacted various regions and is a very high severity threat. Since then, a lot of things have been lined up for mitigating the risk, like WannaCry.

improved considerably

Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities. There is no human intervention in some cases, which is the trend that is happening with most of these products. High-end products and sophisticated products include machine learning capabilities for detecting the threats.

There are hackers who hack the artificial intelligence component using artificial intelligence itself. These sophisticated hackers are using AI capabilities, and the problem is that with no human intervention, machine learning can be defeated. The consequence is that somebody still has to keep watch and monitor the detection from the threat scanning.

Better protection in the endpoint, server, and mobile is needed. Those three areas should be fully protected. It should stop ransomware from installing, it should stop it from deploying, and it should also block unauthorized file encryption. In summary, it should have more protection, better detection, and better response.

We have been using Sophos Intercept X for more than two and a half years.

Sophos Intercept-X is a stable solution and we plan to continue using it in the future.

This is a scalable product and we have more than 7,500 devices connected to the network.

The technical support is 24x7 and it is good. They have different points of contact within the support regions like India, Singapore, and various other regions.

We have Sophos running in parallel with Sophos Cloud, in some of the regions.

The initial setup is quite simple and it will take a couple of hours.

I and my team deploy and maintain this solution. The deployment happens on the cloud.

This is a good solution but that said, there are breaches that are happening, and they are happening using AI. So, the attackers are also that sophisticated and it means that somebody has to sit and do the human check as well.

Ultimately, what happens is that the threats are found, and then the response action is taken based on the outcome of all these steps.

This is a product that I can recommend to others. The DR has better capabilities, as it's powered by machine learning.

I would rate this solution a seven out of ten.

We use Sophos Intercept X on all of our end-user PCs and servers.

The most valuable feature of Sophos Intercept X is cloud management. 

Sophos Intercept X used to be managed through the Sophos UTM, and they moved it. They moved the endpoint security strictly to the cloud, and it is a lot better that way it is more functional. Before all it did was download the software. Now that we have full management of the clients, you can easily update them remotely. There's a lot of additional policy functionality that was not there before. However, sometimes a little too much, but not as much as a solution, such as Cisco.

I have been using Sophos Intercept X for approximately six years.

Sophos technical support has always been fantastic. I've never had an issue, they have been great, and they are tremendously helpful. They are very hands-on, and they dive in to help to fix your problem if you need them to.

I have used many other solutions, such as Cisco. 

When comparing Cisco to Sophos Intercept X, Cisco solutions are more difficult.

Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses.

When we set it up, we made very few changes from the baseline setup, and mainly that's to allow other software to operate. Sometimes the endpoint security software interferes with your software that needs to be running in addition to the bad software. You have to set up and configure the software and the policies to allow for the software you want to operate.

We typically have one person that does the implementation and maintenance of Sophos Intercept X.

The cost of Sophos Intercept X is reasonable.

I would rate the price of Sophos Intercept X an eight out of ten.

I would recommend others to try the solution, we have had a very good experience with it.

I rate Sophos Intercept X a nine out of ten.

We are using Sophos as an endpoint protection solution.

It's too early for me to really evaluate the solution at this company, as I've only been at the organization for a month. That said, I have used Sophos before.

So far, the protection aspect seems to be good. 

I have used Sophos in my previous job and it has been a stable product. 

The product scales well. 

The initial setup is pretty straightforward. 

The challenge with Sophos is whenever there's an escalation to a level 3 or level 4 or a certain kind of important issue, or if you want to reach out to the leadership, it's difficult to do so.

They don't have the full stack of offerings as compared to the other competitive products that we see.

While I've only been at the organization for about one month, it's my understanding that the company has been using the solution for about a year.

The solution is stable. From what I have witnessed, it doesn't crash or freeze and there are no bugs or glitches. Historically, the performance has been good and I've found it to be reliable. 

The solution is very scalable. If a company needs to expand it, it can do so. It's not a problem.

We have about 5,000 users on the solution currently.

The support on offer isn't ideal. In terms of the support on offer, for example, if there was a zero-day kind of attack or something, the turnaround time that Sophos offers is not acceptable. They should improve their responsiveness. We are not 100% satisfied. 

I've only been at this company for one month and have yet to contact technical support on behalf of this company.

The installation process is very simple and straightforward. It's not overly complex or difficult. A company should have any issues handling deployments. 

Currently, we are considering other solutions and may move away from this product.

We're just customers and end-users. The company does not have a business relationship with Sophos. 

I cannot speak to the exact version of the solution we're using. My understanding is that we are on whatever the latest version is. 

I'd rate the solution at a seven out of ten.

I wouldn't recommend the solution at this time as we are considering going to another solution. 

We primarily use the solution for security. We protect the computer network from threats as some users had some kinds of malicious threats. We have some policies for web control. and have used this solution to find some unwanted traffic and some unwanted site access by some users. 

The server protection has been great. That's been the best thing for us.

The reporting has been very useful.

 We have found that the EDR functionality has been very good.

The setup process has been very simple. 

The solution has been very stable so far.

You can scale the solution if you need to, and it is an easy process.

We have found the pricing to be reasonable.

We would like the solution to be more complete so that we don't have to involve so many third parties.

We would like more application control in order to be able to schedule times and access. For example, we'd like to set it so that certain documents can only be accessed between 8 AM and 4 PM.

We did a POC with the solution that lasted six months. It's been in the production environment for three months. Therefore, for almost nine months we have been running on Sophos.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

We have about 450 devices on this solution.

Currently, we have 3 administrators. There are only 2 super admins and 2 other users for the control panels, et cetera.

We use this solution on a daily basis.

The product is scalable. After we purchased only one user license, we decided to do an installed service also. It's a one or two-minute process in order to provide a temporary license for 1 month and, after that, we hope to stay covered. Therefore, we do have plans to increase usage.

Technical support has been good. During the installation process, we had the principal change, and it didn't affect the process. They have been very helpful so far. We have no complaints. 

We did use Kaspersky.

There were ultimately some issues with the Kaspersky team in Sri Lanka and with the principal in Kenya. We didn't have support from the principal. We had issues for two or three years. We ended up having to change the product and we were with Kaspersky for maybe 8 years.

The initial setup is not difficult to manage. It's very easy and very straightforward. 

With six people we were able to complete the setup.

So far, the maintenance has been little to now. The deployment that is connected to the internet automatically updates, and sort of maintains itself.

We did have some external help for the implementation process. 

The pricing is good.

For testing purposes, we did try a variety of solutions. This product, however, was simple, the cloud was good, and the pricing was reasonable. 

We are using the latest version of the solution.

We are using the cloud version of Sophos, however, there are some computers that are not connected to the internet, so we have to install something locally on-site as well. We are half on-premise and half in the cloud.

I would recommend the solution to other companies.

We've been satisfied with its capabilities. I would rate it at a nine out of ten.