Intercept X Endpoint Reviews

We use the solution for antivirus threat detection and response.

The solution's most valuable feature is threat protection.

The solution's pricing could be better.

We have been using the solution for four years.

It is a stable solution. I rate its stability as a ten.

We have 1400 solution users in our organization. It is very scalable, and I rate its scalability a ten.

The solution's customer service is helpful.

Positive

We used ESET before. Later, we switched to Sophos for better features.

The solution gets maintained automatically.

I recommend the solution to others and rate it as a nine.

I use the solution in my company for endpoint protection or virus protection, as well as as an EDR tool.

The product is mostly used in the manufacturing industry.

I am not very satisfied with the product's reporting overall, and it needs improvement in this area.

I have been using Intercept X Endpoint for six years. I am a user of the tool.

It is a very stable solution. Stability-wise, I rate the solution a nine out of ten.

I haven't faced any issues with the product in the last five to six years.

It is a very scalable solution. Scalability-wise, I rate the solution a nine out of ten.

There are around 1,000 users of the product in my office since they need to use an antivirus solution.

There is no need to increase the usage of the product in the future in our company.

I am happy with the technical support for the solution since they promptly responded to our company's calls. I rate the technical support a nine out of ten.

Positive

I rate the product's initial setup phase a nine out of ten, where ten means it was a very easy process.

The solution is deployed on a public cloud.

For endpoint installation, it takes some time, but for agent installation, it takes a day to deploy the product. As a server-based tool, the installation takes a day to complete.

During the deployment part, there are some restrictions as well as the need to sign up with the console in Sophos Central. There are multiple options provided by the product and our company has to follow the on-screen instructions provided by the solution. I am not in a position to convey all the details regarding the deployment process.

The price of the product is okay, in my opinion. The tool's cost per user and per annum basis is around INR 700 to 800.

My company has evaluated other options in the market against Intercept X Endpoint, but my company already has a subscription to the tool until 2026.

Intercept X Endpoint has an in-built technology in it that works to protect our company from ransomware attacks.

With signature and behavioral-based scanning options, the product is effective in protecting against ransomware attacks.

There are multiple options for threat detection, like application filters, peripherals, device control, and web control. There are multiple options to protect systems from threats.

The exploit prevention capabilities in Intercept X Endpoint have benefited our company's security posture since it will prevent attacks in our company's environment.

I would rate the product's ability to reduce threats a nine out of ten.

The reporting part of the product is good enough for endpoints, but it is not as good as CrowdStrike or SentinelOne in the market.

The tool does impact our company's system profile in the areas of performance and productivity.

Anyone can use the tool. The console is user-friendly, and the endpoint protection is okay.

I rate the tool a nine out of ten.

The solution is used for security.

The most valuable features of Sophos Intercept X are the ease of use and the policy options that are simple to understand. Overall, the protection is good.

We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal.

I have been using Sophos Intercept X for approximately two and a half years.

The solution has been stable.

We have approximately 800 users using this solution.

Sophos Intercept X is easy to scale and increase the capacity.

The support team from Sophos Intercept X is good at helping us. 

The initial setup of Sophos Intercept X is simple. The process can be done in approximately 10 minutes.

To install Sophos Intercept X, we followed these steps: firstly, we ran the setup, which prompted us to click on "next." Then, we were asked to choose the "install" option, which we selected. After that, the installation process automatically commenced and was completed. 

The price of the solution is average compared to the market.

When comparing Sophos Intercept X to other solutions it is easier to understand after watching the first video.

I rate Sophos Intercept X an eight out of ten.

When Intercept X came out, the primary use case was stopping ransomware. It was one of the first products to claim that capability. When I was evaluating them back then, it was the only one I considered effective at analyzing and identifying where the infection started. 

The synchronized security also helped because the firewall could isolate workstations that had the infection or were in the path of infection.

The most valuable feature of Intercept X its ability to stay ahead of the infection. By the time the ransomware spreads to the next machine in line, the data has already been encrypted on that workstation. It didn't matter what the ransomware did because could go in and get it back. 

Sophos made such good headway with it because it wasn't traditional endpoint protection. It has a lot of additional capabilities, including web content filtering. It also has the ability to understand the traffic it was seeing at the endpoint, 

It's sitting on the endpoint, so you don't have to worry about encryption messing up the intelligence that it could get out of the traffic. It was able to pinpoint where the infection was able to get ahead of Intercept X. It was called Intercept X because it can get ahead of the ransomware attack and encrypt the data on clients in the path of the infection.

It's hard to say what could be improved because we're in the middle of an endpoint protection arms race, and there are constant improvements on all fronts in Fortinet, Sophos, and products.

They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention.

I have been using Intercept X since it came out. It hasn't been out that long. Sophos has always had an endpoint client, but Intercept X added new technology. The whole idea of being able to drill down to do a root cause analysis was a novel approach to the endpoint game. 

Intercept X is highly stable

Sophos has the flexibility to scale from one user to a data center, but I've primarily used Sophos for small to medium-sized businesses.

I was impressed the last time I called Sophos support. They have a "follow the sun" philosophy with coverage from tech support centers from around the world. Sophos began as a British company, and Fortinet is a Canadian company. 

Sophos and Fortinet have a firewall solution that can work in small business or home office situations, where you might have only one or two people protected by the techn. Still, yout you can look at it through a single pane of glass and see all of the different work sites you're protecting. 

Sophos goes one step further with what it calls its RED product, which basically is a hardware firewall that travels with somebody. Say you have an executive in your company and you want to zero in to protect his or her workstation from infection and have control over it to manage its defenses. RED is a great product to do that. Fortinet and Sophos both have strong management capabilities for remote offices and offer centralized management through a cloud application.

The basic setup is decent by itself. I have not had to do a lot of tweaking with either one of these products.

I rate Sophos Intercept X nine out of 10. Its reporting, alterts, and configuration capabilities make it a formidable product. It's a great product that works as advertised. I haven't seen any serious conflicts between it and other products, whereas I wouldn't put some endpoint protection products on the same endpoint.

You have to do some work there, but generally speaking, there's always been a case where I've been able to have more than one product. It's probably the best of all the products that I work with because I've had Malwarebytes installed together with Sophos and FortiClient without undue pain. There are some others that I won't mention without that same track record.

We're a Sophos partner and generally use Intercept X software.

In my experience, it is a good product. Sophos family has many offerings, and the selling model is interesting for us as an MSP or Flex partner.

For end customers, you have a centralized controller providing access to every aspect of the deployment. While the platform isn't the easiest to use, if you properly set up the policies, it's very efficient. Sometimes, the platform itself can prevent security risks due to the product's capabilities.

It works very well against ransomware and similar threats.

I appreciate the ability to use the latest endpoint protection features in case of an infection or cyber threat. This is especially true when using the product with a Sophos firewall solution, like the XG series. They collaborate effectively in the event of a cyber threat.

Its ability to continuously query the data lake is beneficial. So, the deep learning technology in Intercept X Endpoint enhances threat detection capability.

However, the automated threat response for incident response times can be better if the user subscribes to Sophos service called EDR... I think it's called Managed Threat Response (MTR). There is a higher layer of support available.  For big customers, this could a good option.

The price could always be better. 

I have experience with this solution. I have been using it for a lot of years. 

It is a stable product.

It is a scalable product. It covers laptops and essentially any Windows platform – servers, clients, and even home users. So, it protects a huge number of potential platforms.

There are around 300 endpoints. 

The customer service and support could be improved in regards to response time. It could be faster.

The complexity of the setup depends on the environment. 

For single deployments, it's quite easy to set up. You can organize customers using separate payments and policies for each through the centralized console. Integrating the product with other Sophos offerings makes it very efficient. 

Customers mostly use the cloud solution. On-premises is probably less common among Sophos users.

It's difficult to have major issues with deployment. Problems usually arise due to the age of the platform. If you have older systems, support can be more expensive. Sophos might support older platforms for a while, but you'll likely have to pay additional subscriptions.

We have seen an ROI. We consider it a strategic product for our organization.

We operate as an MSP, so we pay yearly. However, if the end customer is part of the Sophos Flex program, they have more flexibility and can adopt a monthly payment process.

I suggest investing in training. It's a good product, but unlocking its full potential requires some training time.

Overall, I would rate the solution a nine out of ten.

We use the solution for endpoint and server security.

From a security standpoint, it provides me the visibility to see what is happening on all my endpoints and server.

I have the ability to interact directly with potentially infected machines from the network.

It is easy to set up. 

The solution offers fair pricing.

Technical support is helpful and responsive.

It is stable.

The solution scales well. 

Initially, when I started, I had a lot of performance challenges. They need to work on performance to the endpoints. 

We tried to set up Sophos Zero Trust within my Sophos central cloud. It only works with Microsoft and I use Google. I'd like to see Google added. 

I've been using the solution since 2019. I've used it for three to four years. 

It is very stable. There are no bugs or glitches, and it doesn't crash or freeze.

It has scaled well. We haven't had issues in that respect.

We have about 950 endpoints and 57 users.

We have plans to increase usage.

I've used technical support. They are fine. I speak to the country manager directly in Nigeria, and they are very responsive. 

I'm also using Digital Guardian. The combination of Sophos and this solution may have affected performance. 

It has two components. While it is n the cloud, all agents are deployed on-premises. 

I have definitely seen an ROI while using this solution. 

The pricing is fair. It's not overly expensive. 

I'm using the latest version. It updates automatically online. 

I'd advise new users to deploy Intercept X with EDR on your endpoints. 

I'd rate the solution nine out of ten.

The most valuable features of Sophos Intercept X are the minimal configuration needed for the end user and the central view of all the endpoints. There are plenty of tools to control and manage the endpoints. Additionally, there is the capability of connecting the endpoint to the CLI.

The graphical interface could improve. Additionally, adding less expensive mobile device support would be helpful. Other solutions have this feature.

I have been using Sophos Intercept X for approximately three years.

There are minor scalability elements that could improve. However, overall it is good.

I rate the stability of Sophos Intercept X a seven out of ten.

We do not have too many workstations, we have approximately 300 and we have not had an issue with the scalability. However, if there were more workstations there could be some issues.

I rate the scalability of Sophos Intercept X a seven out of ten.

We had support but it was through local support vendors. It could improve.

I rate the support from Sophos Intercept X a five out of ten.

Neutral

I have used Comodo and it is a good solution. When the agents are installed on the endpoints it provides inventory management. However, in Sophos Intercept X it is possible but you need to export and do it manually. The Comodo solution has better email, asset, and website management capabilities. Overall, Sophos has good security when compared to other solutions.

The price of Sophos Intercept X is expensive. The license is paid on an annual basis. There are extra features that can be added depending on the endpoints. The solution is priced twice as much as the Comodo solution.

We have recently moved to a less expensive solution, which was half the price.

I rate Sophos Intercept X an eight out of ten.

We use Sophos Intercept X to protect the endpoint devices in our organization, such as PCs and MacBooks.

Sophos Intercept X is a full package. It's more than only an antivirus solution to find the malicious code. We also use it to filter malicious websites and detect applications that have been outlined in our corporate policy.

The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features.

The majority of our systems are MacBooks and their solution release cycle is slow to endorsing or support the MacBook's latest OS or hardware platform. For example, when Sophos macOS Big Sur version 11 was released, it took them a while to support this version of OS. A similar situation occurred when the MacBook M1 hardware CPU was released. They have not fully supported the native M1 CPU to this day. They need to speed up the solutions release cycle.

The majority of our systems are Apple-based, this issue is more noticeable on the Apple platforms.

I have been using Sophos Intercept X for approximately two years.

The stability or performance of Sophos Intercept X is good. However, sometimes users have needed to have their configuration fine-tuned to allow better performance.

We have approximately 50 users using this solution.

We use Sophos Intercept X extensively and we use everything the solutions offer.

The support I have experienced from Sophos Intercept X was great.

I would rate the support from Sophos Intercept X a five out of five.

I have used other solutions other than Sophos Intercept X in other organizations but it has been over two years ago.

I have been using Sophos Intercept X for over two years, in the beginning, the initial setup was straightforward but because they do not fully support the Apple platform, or they're pretty slow at supporting the Apple platform, the latest version supporting Apple is a little bit cumbersome to use. You need to walk the user through the process with some specific instructions or help the user directly. It's not as easy as it used to be.

I would rate the implementation process of Sophos Intercept X a four out of five.

We did the implementation of Sophos Intercept X in-house.

I do the maintenance of the solution. We are a smaller company and I am sufficient for the maintenance of the solution.

I have found the price of Sophos Intercept X to be reasonable.

I would advise others that they have to look at their environment to determine if this solution would be best suited. Sophos Intercept X for a small business that has a mix of PCs, MacBooks, and has the need for multiple security controls, this tool fits us well. For different environments, the organization might need other or additional tools. For example, if they may need threat protection. There are different vendors that may have an edge in certain areas than Sophos Intercept X has. For us, we need a balanced, multi-pronged approach for securing in our environment, Sophos Intercept X works well.

I rate Sophos Intercept X an eight out of ten.