IBM Turbonomic Reviews

The most valuable features are automation and the single console to manage my virtual environment. Another good feature is that the alerts are in English, so my management team can address issues when I am out of the office.

The biggest improvement for us has been we have been more proactive when dealing with issues. We can even head things off before they cause any outages.

The biggest issue that I ever had was that the old interface was buggy sometimes. It doesn't always refresh without me logging off and on.

We have been using this solution for two years.

There were no issues during deployment. We had it up and running within five minutes.

I had issues once with the MySQL database. It was dealt with immediately.

We have not added any additional hosts.

Customer service has been great and anytime that I needed anything, they responded within a few minutes.

Technical support has been great. They have fixed any little bugs that I ran across.

We evaluated several different products and decided on Turbonomic for the ease of use and the amount of data we have been able to get out of the software.

The setup was straightforward. We were up and running within five minutes and pulling data.

The setup was done in-house.

The return on investment for us has not been on the monetary side. It has been helpful in being able to report better to the executives on the hardware and servers. They are able to see where we need to make improvements.

Licensing is pretty straightforward. It is similar to the VM model pricing per socket.

We looked at SolarWinds and vCOps. They were not has easy to use compared to Turbonomic.

I have used tons of software that has had a huge learning curve. Turbonomic is easy to use, but has the ability to provide much more complex data and planning for projects and growth.

Automation, reports, capacity planning, dashboards.

Due to automation of workload placements Infra Management has been more efficient and smooth. Performance check and appropriate action taken to eliminate the same. Proactive suggestions based on underlying issues have helped us a lot. Due to that, we have reduced number of Incidents and effort being spent to manage our environment.

Include more report generation options using GUI instead of queries.

Over two years.

None.

Very stable and easy to handle.

None.

Excellent, in my personal experience. Proactive, quick, and ready to help anytime.

Technically strong and ready to help for new technology integration with this tool.

Based on our hunt for finding a smart tool. This was the first one.

Very easy initial setup and support team was always there to address any issues.

In-house, directly through Turbonomic.

Enhanced Infra Performance, reduced cost by efficient hardware usage, automation of server workload placements resulting in reduced monitoring cost.

Yes, but this was cost effective and best.

Looking forward to new features and planning to utilize rightsizing of our environment.

Automation balancing work loads, and correct sizing

Helps us get the most out of the hardware we have in place.

Better QA for updates/timeline.

Two-plus years.

Deployment is an easy OVA deployment.

Login issues/Tomcat Java issues were common with older version.

No.

Support is very responsive.

Technical support is very knowledgeable and helpful.

First solution.

Simple OVA deploy and IP setup.

In-house team.

vROps.

Reporting and planning.

Capacity planning.

More reporting flexibility

2 years

No

No

No

Excellent

Great

No

Complex to get reports we wanted.

Vendor

Good

Complicated

Yes VMware.

Nice product.

• Plan what-if scenarios
• Reporting
• Real-time evaluation and recommendation of guests

We have been able to use the planning feature to consolidate VMs on few hosts and have been able to show savings of several hundred thousands.

• More insight into the OS and processes rolled into the dashboard natively.
• Add a way to pull metrics from physical servers.

Two years.

No issues experienced.

No stability issues.

The appliance has been able to handle our environment with speedy interface response.

Very proactive in engaging customer for feedback.

I have had no issues in this area.

Yes. The previous solution was used to monitor both physical and virtual environments in one solution. As we became highly virtualized the real-time monitoring and decision-making became important and Turbonomic had an edge over the previous vendor.

Very straightforward. The only downside was we lost history of prior performance.

In-house.

One year.

There are several tiers. Implement the basics, build confidence, and add more as needed.

Yes, vROps.

We are very pleased with how Turbonomic is working out in our environment.

The features most valuable are seeing over allocations, being able to automatically make changes, and determining how much new VMs would allocate resources.

Basically if there were issues with our VMs, which account for 95% of our environment, we had to wait until one of the techs would look and react to the issue. We can set up triggers to automatically handle these issues before they get any worse.

Like any software I use, I'm looking for the least amount of clicking needed to get to places. If I need to click 10 different windows to get a report, I'm done with the software. This software is very good with this, but there could always be improvements.

We have been using it for about six to eight months now.

Deployment was very easy but I advise reading the manual.

No issue with stability.

We've had no issues with scalability yet.

Customer service is very good. They are knowledgeable about the product. If they don't have the answer they will get someone who has it.

I have no complaints about tech support.

I did use something else and I was able to get the information I was looking for. If the data I'm looking for is 15 windows away, there's no way I'm using it.

If you are familiar with the VM product you're using, then setup shouldn't be a problem.

We went through in-house. Their knowledge was very good.

Less downtime due to small issues becoming big because we didn't see them. Also, the VMs are running at their optimal performance.

Pricing is a little on the high side but you get what you pay for.

I looked at some others but would like not to put names out there. Just know we though this was the best solution.

This is not a set it and forget product. You will have to look at what is going on and have a plan.

Provides automation of cluster resource management.

This has saved us a great deal of expenses by better balancing workloads across ESXi hosts. This allowed for higher VM densities.

Reports: Have a wider variety of canned reports ready to go.

We have been using this for three years.

We had a couple of minor version bugs, but support was excellent and quick to address these.

There were no issues with stability.

There were no issues with scalability.

Customer service is excellent and very proactive.

Technical support is excellent and very proactive.

The setup was straightforward and quick.

The implementation was done in-house with assistance from Turbonomic's engineers.

We achieved an ROI in less than three months.

The pricing was very reasonable.

We considered VMware Operations Manager.

It is an excellent product backed by a fantastic team of technical and customer service staff.

• Single pane utilization, reporting on UCS, 3PAR, and VMware
• Capacity planning
• Placement recommendations

Turbonomic's largest impact is that I no longer have to manually monitor VM/host performance across vCenter's and clusters. This has been replaced with a single dashboard, which highlights recommended actions and reasons.

We have been using this solution since 2014.

I had one upgrade fail. I called support and it appeared to be a one-off problem. They had it fixed within 24 hours. This has been my one and only support call since deploying the application.

I never had issues with stability. It just works!

I'm monitoring 6 UCS Domains, 5 vCenter servers, 23 ESXi clusters spanning 115 hosts, and over 900 VMs in six countries. This little appliance has no issues.

I've had very pleasant experiences with customer service. Everyone with whom I have spoken has been prompt and knowledgeable.

I've only had one support call and it was a great. Comparing Turbonomic Support against HPE, VMware, and Cisco, is like comparing heaven and hell.

We evaluated SolarWinds Virtualization Manager. It was chaotic and took too much effort to truly see what was going on within the environment.

I think my six year old son could deploy it.

The implementation was done in-house.

I have never measured the ROI, but I would expect it to be massive since problem resolutions have decreased significantly.

Negotiate and analyze how you want to use the product (automate/analyze/both) and which systems you report against. You don't need to monitor all of your systems. I have a lot of small, remote locations that have two hosts and under 10 VMs, and it is not worth spending money for those sites. Let VMWare HA/DRS handle it, because you are probably not going to run into performance or scalability issues.

We evaluated vROps and SolarWinds Virtual Manager.

Do a 30-day demo and actually use the product. You will quickly see how good or bad of a VMware admin you are.

If you use 3PAR, EMC, NetApp, and/or UCS, this will be invaluable to you, especially if you have junior staff.

It is a great way to give them visibility into those environments without granting them access.

We have benefited from both the workload placement and analysis of our hosts via running plans. Soon we will embark on rightsizing. This tool offers us the best mechanism we have had so far to implement this effort.

Our clusters are more balanced now than relying on DRS to manage workloads. Also, with the plan data, we are able to have actual data behind what our clusters look like now, how to best optimize them, and if we can afford to remove hosts. This will help us run an efficient, high performing environment while also limiting out licensing costs.

Have plan data shared across user accounts within Turbonomic. Also more granular permissions. We would benefit greatly from more flexibility than the current roles available. Finally, reduce the time to have the efficiency data repopulate into the GUI.

Less than one year.

No.

No.

No.

9/10. I have received prompt and quality service.

9/10. I have received prompt and quality service.

Initial setup was with the "appliance" package but we decided to migrate to a RHEL server. Both the setup and migration were documented well and easy to follow.

Our initial build was done in-house and was followed up with a training session. The trainer was knowledgeable, but we have received a higher level tech advice, as we moved forward, from other resources at Turbonomic.

No