Not having to dig through any event logs, alerts or performance logs within the vSphere clients and instead getting direct recommendations from Turbonomic is wonderful.
Senior Systems Engineer at a healthcare company with 1,001-5,000 employees
It gives us insight and assurance that we are meeting operational targets.
What is most valuable?
How has it helped my organization?
While none of our VMs are highly transactional, good performance 24/7 is needed in the healthcare realm. Turbonomic gives us insight and assurance that we are meeting operational targets.
What needs improvement?
The old interface looks a bit dated and the new one does not seem to have all the information the old one has (which is why I use the old one). It can take me a bit of searching to find the endpoint I want to analyze further.
Also, more/better alerts would be useful, e.g. when action is warranted where automatic operations have not been enabled.
For how long have I used the solution?
Two years.
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What was my experience with deployment of the solution?
None.
What do I think about the stability of the solution?
When upgrading prior versions, I sometimes lost prior performance data. Even support was not able to retrieve it. It was not that critical at the time, but frustrating nonetheless. That being said, recent updates have not resulted in any data loss.
What do I think about the scalability of the solution?
No.
How are customer service and support?
Customer Service:
Customer service is very good and the wait times are minimal.
Technical Support:Technical support is very good and the wait times are minimal.
Which solution did I use previously and why did I switch?
No.
How was the initial setup?
Initial setup is as easy as you would want. Simply deploy the OVA and point it to vCenter.
What about the implementation team?
Implemented on my own.
What was our ROI?
I cannot quantify ROI at this time, but can attest to the many hours saved in virtual maintenance and the number of times we've been able to conclusively show optimal performance under given environments.
What's my experience with pricing, setup cost, and licensing?
It's by no means a cheap product, but worth the investment.
Which other solutions did I evaluate?
We had been using VMware's ESXi Enterprise Plus with all of its features, including DRS and HA. Turbonomic simply fit the bill when we looked at it.
What other advice do I have?
No.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Manager at a pharma/biotech company with 10,001+ employees
Automation of leveling out compute power across servers and forecasting.
What is most valuable?
Automation of leveling out compute power across servers and forecasting.
What needs improvement?
I would simplify the navigation, this would be a great read-only tool to give to upper management.
For how long have I used the solution?
One year.
What was my experience with deployment of the solution?
Not a single hiccup.
What do I think about the stability of the solution?
It eats memory but a simple reboot fixes that.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Nine out of 10.
Technical Support:Nine out of 10.
Which solution did I use previously and why did I switch?
Only native VMware solutions.
How was the initial setup?
Very simple.
What about the implementation team?
In-house.
What was our ROI?
Not 100% sure.
What's my experience with pricing, setup cost, and licensing?
I do not.
Which other solutions did I evaluate?
No, this was provided to me.
What other advice do I have?
The support team is outstanding!
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IBM Turbonomic
June 2025

Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,579 professionals have used our research since 2012.
Works at a financial services firm with 1,001-5,000 employees
We have been able to recover significant headroom by utilizing Turbonomic's measurements.
Pros and Cons
- "The most important feature to us is an objective measurement of VM headroom per cluster. In addition, the ability to check for the right-sizing of VMs."
- "Remove the need for special in-house knowledge and development."
What is most valuable?
The most important feature to us is an objective measurement of VM headroom per cluster. In addition, the ability to check for the right-sizing of VMs.
How has it helped my organization?
We have been able to recover significant headroom by utilizing Turbonomic's measurements. Moreover, there is no need for any in-house reporting to check capacity.
What needs improvement?
Turbonomic's product is the best I have seen at calculating headroom when compared with our original in-house calculations. However, the current versions do not split out headroom by component nor do they indicate where the capacity bottleneck lies (e.g. CPU, memory, or storage).
For how long have I used the solution?
We have been using this product for close to a year now.
What was my experience with deployment of the solution?
Deployment was very smooth and we are not even using the appliance. We are using the application on RHEL 7.
What do I think about the stability of the solution?
I have yet to encounter any problems with stability.
What do I think about the scalability of the solution?
We have multiple vCenters so we did have to break out our initial Turbonomic implementation into multiple Turbonomic instances.
How are customer service and technical support?
Customer Service:
Their customer service is very responsive and they have been following up with us since we bought the product.
Technical Support:I get accurate answers quickly. I would have to rate it higher than most support organizations.
Which solution did I use previously and why did I switch?
We were using an in-house toolset. There were primarily two reasons for the change:
- Remove the need for special in-house knowledge and development.
- Use a product that is recognized in the industry to increase transparency and confidence in our capacity calculations.
How was the initial setup?
Very simple. If you can run "yum" and follow a one-page document you can install this product.
What about the implementation team?
We implemented with an in-house team after a week of onsite training at Turbonomic's office.
What was our ROI?
The break-even point is probably after less than a year. We calculate we will continue to save money year over year by using this product; even more so as we start implementing more features.
What's my experience with pricing, setup cost, and licensing?
You should understand the cost of your physical servers and how much time and money you are spending year over year on expanding your virtual farm.
Which other solutions did I evaluate?
I have used and tried other products before. Turbonomic is the best for two main reasons: Simplicity and accuracy.
Many products provide tons of information. It's impressive, but superfluous. Turbonomic provides you the information you need - and can provide more - but the dashboards are simple and easy to understand.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infrastructure Architecture Team Lead at a healthcare company with 10,001+ employees
We can now precisely model future workload and infrastructure supply to plan for growth.
What is most valuable?
Planning and workload placement.
How has it helped my organization?
Planning infrastructure needs for our virtual environment was previously a tedious task that included a lot of guesswork. With Turbonomic we can now precisely model future workload and infrastructure supply to plan for growth.
What needs improvement?
The UI can be slow and occasionally hangs, requiring logging out and back in. More informative progress status when working with plans would be helpful.
For how long have I used the solution?
Four months.
What was my experience with deployment of the solution?
None.
What do I think about the stability of the solution?
Minor issues when removing targets from the application, requiring reboot of the Turbonomic virtual appliance.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
Customer service has been superb. Our account team has been available to guide us through deployment and configuration of the tool. They've helped us understand how to use Plan and Policy to forecast and organize workloads.
Technical Support:N/A: I have not had to work with technical support yet. My colleague who has though, reports that they have been helpful and responsive.
Which solution did I use previously and why did I switch?
No other solution deployed previously.
How was the initial setup?
Setup was simple and fast.
What about the implementation team?
The vendor has been very helpful in getting the software installed and configured. They are extremely knowledgeable and professional.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Administrator at a manufacturing company with 501-1,000 employees
The ability to load balance automatically my storage and hosts has saved a lot of time.
What is most valuable?
Automation and planning. Turbonomic's ability to automatically load balance my storage and hosts has saved a lot of time. Planning for a future VDI deployment has allowed us to eliminate the need to scramble for resources during the deploy.
How has it helped my organization?
It has balanced the load on the hosts during the day to eliminate bottlenecks.
What needs improvement?
The user interface has room for improvement, but it is well on its way with the new UI that is being developed.
For how long have I used the solution?
We have had it for over two years now.
What was my experience with deployment of the solution?
Deployment was easy. It was done over an hour long conference call. Had tangible data in place several hours after that.
What do I think about the stability of the solution?
Had one issue on an early release (first several months of owning Turbonomic), when Turbonomic made a suggestion to resize itself and it changed a few other settings upon a reboot. Since then, no issues.
What do I think about the scalability of the solution?
No. Have yet to have a need to change the number of hosts in our environment. We have had to replace some older hosts per Turbonomic's suggestion.
How are customer service and technical support?
Customer Service:
Excellent. We talk to our account rep on a regular basis and he walks through our environment and offers other areas for automation as well as new features being added.
Technical Support:Excellent. For the very few issues we have had, they have been quick to respond and solve the issue.
Which solution did I use previously and why did I switch?
We did not have a previous solution that monitored everything. It was all done manually via the vCenter Server. When we purchased Turbonomic (VMturbo at the time), vRealize Operations was just getting going and it was outrageous. Turbonomic offered everything we thought we needed, and even things we didn't know we needed, at a great price.
How was the initial setup?
Very easy. Deploy an OVF template, some minor out-of-the-box configuration, and it is up and going.
What about the implementation team?
We purchased direct, and implementation was done via a WebEx.
What was our ROI?
Hard to put an exact dollar amount on it, but it did eliminate the need for us to add an additional person in our department as it automated most of the work in our VMware environment.
What's my experience with pricing, setup cost, and licensing?
Just license what you want to monitor. We have a DR environment which we chose not to monitor.
Which other solutions did I evaluate?
We checked out vROPs and a Veeam solution, but they just didn't cut it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Server Administrator at a energy/utilities company with 201-500 employees
We have used Turbonomic to help correct performance issues with applications in our business.
What is most valuable?
Workload Placement and Capacity Planning.
How has it helped my organization?
We have used Turbonomic to help correct performance issues with applications in our business.
What needs improvement?
A more interactive dashboard with integrated features.
For how long have I used the solution?
Two years.
What was my experience with deployment of the solution?
No issues with deployment or upgrades.
What do I think about the stability of the solution?
No stability issues at all.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
Customer service is excellent.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
We used vCOPS. Turbonomic is a more user friendly and informative product.
How was the initial setup?
Setup was very straightforward and tons easier than the other products we have used in the past.
What about the implementation team?
In-house team only.
What was our ROI?
We have saved money on licensing and availability of our applications.
What's my experience with pricing, setup cost, and licensing?
This will help you realize where your money is spent.
Which other solutions did I evaluate?
vCOPS.
What other advice do I have?
I would definitely recommend evaluating this product before making a purchase. It was well worth the purchase.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead - Global Virtualization Team at a tech vendor with 10,001+ employees
We are able to optimize our resources in the infrastructure while gatekeeping the oversized resource requests.
What is most valuable?
We are using Turbonomic as a capacity management and optimization tool.
How has it helped my organization?
We are able to optimize our resources in the infrastructure while gatekeeping the oversized resource requests.
What needs improvement?
Need to improve the report presentation. (Colors, graphs, fonts).
For how long have I used the solution?
Over a year.
What was my experience with deployment of the solution?
No major issues encountered.
What do I think about the stability of the solution?
No stability issues encountered.
What do I think about the scalability of the solution?
No scalability issues encountered.
How is customer service and technical support?
Customer Service:
Excellent.
Technical Support:Excellent.
How was the initial setup?
It's a very straightforward setup, anyone can simply deploy.
What about the implementation team?
We tried both ways.
What was our ROI?
Can be satisfied.
What's my experience with pricing, setup cost, and licensing?
Reasonable as a bundle product.
Which other solutions did I evaluate?
Yes we used VMware vRealize and Log Insight.
What other advice do I have?
We are happy with Turbonomic. It has a very supportive technical team and a sales team. And let's not forget the training team for their dedication and contribution in educating us.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a tech company with 51-200 employees
Turbonomic helps us manage our virtual infrastructure with a more automated and hands off approach thanks to the way it proactively looks at issues.
What is most valuable?
Automation And Planning capabilities are most valuable for our company.
How has it helped my organization?
VMTurbo helps us manage our virtual infrastructure with a more automated and hands-off approach, thanks to the way it proactively looks at issues.
What needs improvement?
Email alerts could be more comprehensive.
For how long have I used the solution?
I've been using it for almost two years now.
What was my experience with deployment of the solution?
None.
What do I think about the stability of the solution?
None, we haven't had any issues.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
Excellent.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
No we did not.
How was the initial setup?
Initial setup was very smooth and easy to execute.
What about the implementation team?
We implemented ourselves, with VMTurbo support.
What's my experience with pricing, setup cost, and licensing?
Definitely try this if you have a huge virtual infrastructure, it has become a staple in our environment.
Which other solutions did I evaluate?
None.
What other advice do I have?
Definitely try this if you have a huge virtual infrastructure, it has become a staple in our environment. Be very clear about what your needs are to ensure you receive proper licensing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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