The dashboards are fantastic. The Improve Overall Efficiency view is great in getting resources in check when the build out was over estimated.
Senior Systems Engineer at a tech company with 1,001-5,000 employees
The dashboards are fantastic, the Improve Overall Efficiency view is great in getting resources in check when the build out was over estimated.
What is most valuable?
How has it helped my organization?
Having Turbonomic as a resource is like having a few extra engineers dedicated to performance monitoring, getting that time back from diagnosing resource issues is a huge plus.
What needs improvement?
We wish Nimble was available as a storage provider.
For how long have I used the solution?
We have been using Turbo for about three months.
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What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
None.
How are customer service and support?
Customer Service:
Customer service is exceptional, any minor issues we had were addressed as we would bring them up.
Technical Support:Technical support is very responsive and thorough. When initially using Turbo, technical replies would include not just recommended fixes, but also where to refer to in the documentation for the issue in question. Very helpful early on.
Which solution did I use previously and why did I switch?
We were using SolarWinds Virtualization Manager. We switched because the features and ease of use were more accurate and responsive.
How was the initial setup?
NA - I did not participate in the initial setup.
What about the implementation team?
We used a vendor as well as Turbonomic support to get going initially.
What was our ROI?
The ROI is still to be measured, but the resources to be recouped are impressive so far.
What's my experience with pricing, setup cost, and licensing?
I was not personally involved with the purchase, but I feel it was a wise decision.
Which other solutions did I evaluate?
We were using SolarWinds Virtualization Manager.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Sr. Infrastructure Engineer at a insurance company with 1,001-5,000 employees
We have made use of the planning tool to project when in our migration and modernization project we would need to procure new hardware.
Pros and Cons
- "We have VM placement in Automated mode and currently have all other metrics in Recommend mode."
- "I like the detail I get in the old user interface and will miss some of that in the new interface when we perform our planned upgrade soon."
What is most valuable?
We have VM placement in Automated mode and currently have all other metrics in Recommend mode. We also have made use of the planning tool to project when in our migration and modernization project we would need to procure new hardware.
How has it helped my organization?
It has helped us to show real resource usage in order to justify or deny application owner requests for additional resources, and has helped us to rightsize our VMs to reclaim wasted CPU, memory, and disk space so we can avoid additional hardware procurement.
What needs improvement?
I like the detail I get in the old user interface and will miss some of that in the new interface when we perform our planned upgrade soon.
For how long have I used the solution?
Six months plus an extended three-month PoC to convince our IT leadership of its usefulness.
What was my experience with deployment of the solution?
No issues with deployment. It went very smooth.
What do I think about the stability of the solution?
I've had to reboot the appliance once to regain LDAP login abilities.
What do I think about the scalability of the solution?
We've actually reduced our host footprint by using Turbonomic to rightsize things as we modernize and migrate.
How are customer service and technical support?
Customer Service:
Excellent customer service. We've had help with setting up custom reports and anytime we need to increase our license count it is a quick turnaround.
Technical Support:Excellent. Not many technical issues so far, but have been very helpful and knowledgeable. We will use them to get us migrated to 5.9 on CentOS from our current 5.7 on SUSE.
Which solution did I use previously and why did I switch?
Just vCenter Server combined with years of experience with VMware to make resource determinations.
How was the initial setup?
Initial setup was very straightforward. OVF download and deployment to live application in less than 30 minutes.
What about the implementation team?
We implemented in-house but had a vendor team in for group training to show us how to better use the tools.
What was our ROI?
I'm not the finance guy, but being able to shrink our host footprint by 66% while increasing our virtualization would seem to me to be very advantageous.
What's my experience with pricing, setup cost, and licensing?
Definitely more cost effective and with nearly the same options as other more expensive solutions. Licensing is per socket, so load up on the cores rather than a lot of lower core CPUs.
Which other solutions did I evaluate?
Yes we did. We evaluated vRealize Automation and while I liked some of the additional features, for what we needed it for in our environment, Turbonomic was the better choice financially.
What other advice do I have?
Take advantage of the deployment team to learn the best way to use it to your advantage in your environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IBM Turbonomic
June 2025

Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,579 professionals have used our research since 2012.
Computer Systems Admin with 11-50 employees
The most valuable features are automation and the single console to manage my virtual environment.
What is most valuable?
The most valuable features are automation and the single console to manage my virtual environment. Another good feature is that the alerts are in English, so my management team can address issues when I am out of the office.
How has it helped my organization?
The biggest improvement for us has been we have been more proactive when dealing with issues. We can even head things off before they cause any outages.
What needs improvement?
The biggest issue that I ever had was that the old interface was buggy sometimes. It doesn't always refresh without me logging off and on.
For how long have I used the solution?
We have been using this solution for two years.
What was my experience with deployment of the solution?
There were no issues during deployment. We had it up and running within five minutes.
What do I think about the stability of the solution?
I had issues once with the MySQL database. It was dealt with immediately.
What do I think about the scalability of the solution?
We have not added any additional hosts.
How are customer service and technical support?
Customer Service:
Customer service has been great and anytime that I needed anything, they responded within a few minutes.
Technical Support:Technical support has been great. They have fixed any little bugs that I ran across.
Which solution did I use previously and why did I switch?
We evaluated several different products and decided on Turbonomic for the ease of use and the amount of data we have been able to get out of the software.
How was the initial setup?
The setup was straightforward. We were up and running within five minutes and pulling data.
What about the implementation team?
The setup was done in-house.
What was our ROI?
The return on investment for us has not been on the monetary side. It has been helpful in being able to report better to the executives on the hardware and servers. They are able to see where we need to make improvements.
What's my experience with pricing, setup cost, and licensing?
Licensing is pretty straightforward. It is similar to the VM model pricing per socket.
Which other solutions did I evaluate?
We looked at SolarWinds and vCOps. They were not has easy to use compared to Turbonomic.
What other advice do I have?
I have used tons of software that has had a huge learning curve. Turbonomic is easy to use, but has the ability to provide much more complex data and planning for projects and growth.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. IT Consultant - Infrastructure Management at a energy/utilities company with 10,001+ employees
Enhanced Server Infrastructure Performance - Smart Tool with ease of implementation
What is most valuable?
Automation, reports, capacity planning, dashboards.
How has it helped my organization?
Due to automation of workload placements Infra Management has been more efficient and smooth. Performance check and appropriate action taken to eliminate the same. Proactive suggestions based on underlying issues have helped us a lot. Due to that, we have reduced number of Incidents and effort being spent to manage our environment.
What needs improvement?
Include more report generation options using GUI instead of queries.
For how long have I used the solution?
Over two years.
What was my experience with deployment of the solution?
None.
What do I think about the stability of the solution?
Very stable and easy to handle.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
Excellent, in my personal experience. Proactive, quick, and ready to help anytime.
Technical Support:Technically strong and ready to help for new technology integration with this tool.
Which solution did I use previously and why did I switch?
Based on our hunt for finding a smart tool. This was the first one.
How was the initial setup?
Very easy initial setup and support team was always there to address any issues.
What about the implementation team?
In-house, directly through Turbonomic.
What was our ROI?
Enhanced Infra Performance, reduced cost by efficient hardware usage, automation of server workload placements resulting in reduced monitoring cost.
Which other solutions did I evaluate?
Yes, but this was cost effective and best.
What other advice do I have?
Looking forward to new features and planning to utilize rightsizing of our environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a consultancy with 10,001+ employees
Automation balancing work loads, and correct sizing.
What is most valuable?
Automation balancing work loads, and correct sizing
How has it helped my organization?
Helps us get the most out of the hardware we have in place.
What needs improvement?
Better QA for updates/timeline.
For how long have I used the solution?
Two-plus years.
What was my experience with deployment of the solution?
Deployment is an easy OVA deployment.
What do I think about the stability of the solution?
Login issues/Tomcat Java issues were common with older version.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Support is very responsive.
Technical Support:Technical support is very knowledgeable and helpful.
Which solution did I use previously and why did I switch?
First solution.
How was the initial setup?
Simple OVA deploy and IP setup.
What about the implementation team?
In-house team.
Which other solutions did I evaluate?
vROps.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a financial services firm with 501-1,000 employees
i find the reporting and planning most valuable.
What is most valuable?
Reporting and planning.
How has it helped my organization?
Capacity planning.
What needs improvement?
More reporting flexibility
For how long have I used the solution?
2 years
What was my experience with deployment of the solution?
No
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
Excellent
Technical Support:Great
Which solution did I use previously and why did I switch?
No
How was the initial setup?
Complex to get reports we wanted.
What about the implementation team?
Vendor
What was our ROI?
Good
What's my experience with pricing, setup cost, and licensing?
Complicated
Which other solutions did I evaluate?
Yes VMware.
What other advice do I have?
Nice product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, Information Technology at a financial services firm with 1,001-5,000 employees
We have been able to use the planning feature to consolidate VM's on few hosts and have been able to show savings of several hundred thousands.
What is most valuable?
- Plan what-if scenarios
- Reporting
- Real-time evaluation and recommendation of guests
How has it helped my organization?
We have been able to use the planning feature to consolidate VMs on few hosts and have been able to show savings of several hundred thousands.
What needs improvement?
- More insight into the OS and processes rolled into the dashboard natively.
- Add a way to pull metrics from physical servers.
For how long have I used the solution?
Two years.
What was my experience with deployment of the solution?
No issues experienced.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
The appliance has been able to handle our environment with speedy interface response.
How are customer service and technical support?
Customer Service:
Very proactive in engaging customer for feedback.
Technical Support:I have had no issues in this area.
Which solution did I use previously and why did I switch?
Yes. The previous solution was used to monitor both physical and virtual environments in one solution. As we became highly virtualized the real-time monitoring and decision-making became important and Turbonomic had an edge over the previous vendor.
How was the initial setup?
Very straightforward. The only downside was we lost history of prior performance.
What about the implementation team?
In-house.
What was our ROI?
One year.
What's my experience with pricing, setup cost, and licensing?
There are several tiers. Implement the basics, build confidence, and add more as needed.
Which other solutions did I evaluate?
Yes, vROps.
What other advice do I have?
We are very pleased with how Turbonomic is working out in our environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Admin at a energy/utilities company
The features most valuable are seeing over allocations and being able to automatically make changes.
What is most valuable?
The features most valuable are seeing over allocations, being able to automatically make changes, and determining how much new VMs would allocate resources.
How has it helped my organization?
Basically if there were issues with our VMs, which account for 95% of our environment, we had to wait until one of the techs would look and react to the issue. We can set up triggers to automatically handle these issues before they get any worse.
What needs improvement?
Like any software I use, I'm looking for the least amount of clicking needed to get to places. If I need to click 10 different windows to get a report, I'm done with the software. This software is very good with this, but there could always be improvements.
For how long have I used the solution?
We have been using it for about six to eight months now.
What was my experience with deployment of the solution?
Deployment was very easy but I advise reading the manual.
What do I think about the stability of the solution?
No issue with stability.
What do I think about the scalability of the solution?
We've had no issues with scalability yet.
How are customer service and technical support?
Customer Service:
Customer service is very good. They are knowledgeable about the product. If they don't have the answer they will get someone who has it.
Technical Support:I have no complaints about tech support.
Which solution did I use previously and why did I switch?
I did use something else and I was able to get the information I was looking for. If the data I'm looking for is 15 windows away, there's no way I'm using it.
How was the initial setup?
If you are familiar with the VM product you're using, then setup shouldn't be a problem.
What about the implementation team?
We went through in-house. Their knowledge was very good.
What was our ROI?
Less downtime due to small issues becoming big because we didn't see them. Also, the VMs are running at their optimal performance.
What's my experience with pricing, setup cost, and licensing?
Pricing is a little on the high side but you get what you pay for.
Which other solutions did I evaluate?
I looked at some others but would like not to put names out there. Just know we though this was the best solution.
What other advice do I have?
This is not a set it and forget product. You will have to look at what is going on and have a plan.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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