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PeerSpot user
IT Operations Manager - Infrastructure at a healthcare company with 5,001-10,000 employees
Vendor
We have rebalanced our storage platform improving performance and capacity use across hosts and storage

What is most valuable?

We have found the automation for moving VMs optimally to be much better than VMware DRS. We have also rebalanced our storage platform using the recommended storage moves. This has improved performance and capacity use across hosts and storage.

Cluster Capacity Dashboards have been a huge benefit towards capacity planning and scaleout reviews

The planner element of the product is fantastic for host replacement planning and allowing the rightsizing of our disaster recovery (DR) provisioning.

How has it helped my organization?

We now have a more robust capacity request process within the department, and over the past 18 months, we have put on hold a scale out of physical hosts at both our primary datacenter and DR. This has saved the trust 1000s in new hosts and more than paid for the solution many times over.

What needs improvement?

The planner can be complex to complete.

For how long have I used the solution?

Three years.

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IBM Turbonomic
May 2025
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What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

SolarWinds Virtualization Manager was our previous product. This solution was slow, overly complex and its impact limited in terms of what it was capable of doing.

How was the initial setup?

Very straightforward and the technical team walked us through all we needed to configure.

What about the implementation team?

In-house, as it was very straightforward.

What was our ROI?

This year, we have probably saved around £24,000 on new host scaleouts.

What's my experience with pricing, setup cost, and licensing?

We pay a subscription model, which more than pays for itself each year.

Which other solutions did I evaluate?

Yes, we used SolarWinds Virtualization Manager.

What other advice do I have?

As a manager of a large complex critical healthcare infrastructure, this product has been a huge benefit to me and my team. It is the go to solution for troubleshooting and decision-making regarding our VMware-based datacenters.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
PeerSpot user
Systems Engineer at a government with 501-1,000 employees
Vendor
Its support quality is what all support organizations should aspire to achieve

What is most valuable?

Assure Service Performance.

How has it helped my organization?

Right-sizing and right-balancing VMs and hosts used to be an ongoing, tedious, and time consuming effort. With Turbonomic, it does that work for me so I can focus my attention on other priorities.

What needs improvement?

Interface and navigation can be a challenge if you do not spend a lot of time with it. Creating policies is a bit intimidating and clunky, but that may be on me, because I have not spent much time in the deep end. To Turbonomic's credit, it does what I need it to do with minimal involvement or attention on my part. I am aware that its capabilities are much greater than what I am taking advantage of.

For how long have I used the solution?

Since April 2013.

What was my experience with deployment of the solution?

Deployment could not have be easier.

What do I think about the stability of the solution?

There were a couple issues with some upgrades, but support is excellent, and any issues were resolved by very skilled techs. Because of the nature of the appliance, there was no effect on my production environment.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Excellent. I am noticing quality support seems to be getting harder to come by. Turbonomic's support quality is what all support organizations should aspire to achieve.

Which solution did I use previously and why did I switch?

The previous "solution" was mostly just guess-work in evaluating vCenter metrics.

How was the initial setup?

Initial setup was very straightforward. At least getting the appliance up and running and connected to vCenter. Fortunately, support was excellent and provided some hand-holding in the initial configuration, and it has been pretty much set-it-and-forget-it since.

What about the implementation team?

In-house, with the help of support for configuration.

What was our ROI?

Not quantified.

Which other solutions did I evaluate?

VMware Operations Manager. Like most things VMware, it is too pricey.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Buyer's Guide
IBM Turbonomic
May 2025
Learn what your peers think about IBM Turbonomic. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,271 professionals have used our research since 2012.
PeerSpot user
TeamLead at a healthcare company with 1,001-5,000 employees
Vendor
Enforces compliance policies across a hybrid cloud

What is most valuable?

  • Visibility of all workloads, whether on-premise or Azure environments.
  • Control of workloads to assure performance and deliver service levels.
  • Enforcement of compliance policies across a hybrid cloud.

How has it helped my organization?

We have the best practices recommendations to optimize our virtual machine (VM) environment.

What needs improvement?

  • The arithmetic of optimizing the resources of VMs based on the workload.
  • Some of workload are by a monthly basis. Need to consider the month-end or quarterly-end workload.

For how long have I used the solution?

More than three years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Very cool.

Technical Support:

Very cool. We got an online demo from the technical support and much assistance in operations.

Which solution did I use previously and why did I switch?

Veeam MP for VMware with SCOM 2012 R2.

We are still using this solution as our major monitoring system.

How was the initial setup?

It was simple.

What was our ROI?

Not sure.

What's my experience with pricing, setup cost, and licensing?

No advice.

Which other solutions did I evaluate?

Veeam MP for VMware.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
PeerSpot user
Enterprise Systems Engineer at a government with 1,001-5,000 employees
Vendor
Helps rightsizing over-provisioned VMs for resource reclamation

What is most valuable?

The resource monitoring and usage reporting have helped keep the VMware clusters balanced and running smoothly. It also helps rightsizing over-provisioned virtual machines (VMs) for resource reclamation.

How has it helped my organization?

We are over 75% virtual, so the importance of our virtual environment stability and performance are vital. Turbonomic has been excellent in keeping us running smoothly.

What needs improvement?

Maybe a few more canned reports. In addition, the ability to create custom views to get to VMs that may require more babysitting for resource usage instead of having to drill down every time.

For how long have I used the solution?

Five years.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

No problems.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Excellent, they are always willing to help.

Technical Support:

Excellent and ready to train.

Which solution did I use previously and why did I switch?

vCOPs, for only 30 days. We thought Turbonomic was much easier to get to important, useful data.

How was the initial setup?

Yes, it was a simple setup.

What about the implementation team?

Over the phone assistance with internal staff. It was great. There were no problems.

What was our ROI?

It helps us keep resources balanced, available, and plan for future purchases.

What's my experience with pricing, setup cost, and licensing?

It is fair.

Which other solutions did I evaluate?

vCOPS.

What other advice do I have?

It works great. I definitely recommend it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
it_user690747 - PeerSpot reviewer
Systems Administrator at a government with 10,001+ employees
Real User
Gives us a good idea of the hardware specs we will need for future expansion

What is most valuable?

  • Assure service performance
  • Policy/automation
  • Plan/capacity planning
  • Application module
  • Network module

How has it helped my organization?

Assure Service Performance: This feature is useful, because it gives us insightful information (similar to ESXTOP, but minus all the analysis) about a virtual machine (VM), whether it is over-provisioned or under-provisioned. The recommendations help us maintain a well-balanced virtual environment.

Policy/Automation: We set up a policy of automatically adding more vCPUs to the VMs based on Turbonomic's recommendation and continuous monitoring. This feature serves a dual-purpose for us: alleviate administrative tasks for our sysadmins and help maintain the highest performance in our VMs.

Plan: It is a great tool for capacity planning. It helps to eliminate all the guesses and gives us a good idea of the hardware specs we will need for future expansion.

Application/Network Module: Another great features that we use in our environment to help autoscale our application servers, so they are performing smoothly and fluidly with minimal intervention.

What needs improvement?

It would be helpful to have the option to display the target(s) by their host name instead of their IP address. Also, hopefully Turbonomic will continue to increase supports for more target types (vendors).

For how long have I used the solution?

For me, a bit over a year. However, our team has been using it for years.

What was my experience with deployment of the solution?

It has been a while, and I forgot. If there were any issues, they were probably very minimal. Otherwise, it was pretty straightforward.

What do I think about the stability of the solution?

Nothing so far.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

It has been excellent.

Technical Support:

It has been excellent.

Which solution did I use previously and why did I switch?

We were using both Veeam and VMTurbo at one point, but it was management's decision to go with VMTurbo.

How was the initial setup?

It wasn't too complex.

What about the implementation team?

Vendor team. They were knowledgeable and the deployment was pretty smooth.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which other solutions did I evaluate?

Veeam.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
PeerSpot user
IT Servers & Infrastructure Leader at a tech services company
Consultant
We have automated our virtualization management and are providing performance to our Apps when they needs it.

What is most valuable?

With this platform we have automated our virtualization management and we are providing performance to our Apps when they needs it and saving CAPEX/ OPEX.

How has it helped my organization?

we only do investments in new hardwarie when the life cycle is ending or when Turbonomic have been a right sizing.

What needs improvement?

CAPEX and Management / sizing (OPEX).

For how long have I used the solution?

We implemented Turbonomic this in March 2016.

What was my experience with deployment of the solution?

We have mix of virtualization infrastructure. We have Hyper-V 2012 R2, vSphere 5.1 / 5.5 and 6.p, XenServer 6.02 / 7.0. Only with Hyper-V we have had a little issue for Windows Server configuration.

What do I think about the stability of the solution?

We have issues only when we upgrade the product, example in 5.7 we have issues with HyperV and VMM.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service:

7

Technical Support:

9/10

Which solution did I use previously and why did I switch?

SCOM and vRealize.

How was the initial setup?

Within two weeks we were collecting metrics and watching how it was working. In a month is enough to do right recommendation for Turbonomic.

What about the implementation team?

we Didn't implement with a vendor. We did alone only with Turbonomic support. It was very easy this deploy

What was our ROI?

In 9 months.

What's my experience with pricing, setup cost, and licensing?

There is a balance of pricing between others software.

Which other solutions did I evaluate?

We used vRealize but it only works with VMware and that only works with thresholds. We didn't save the OPEX and we didn't solve the issues.

What other advice do I have?

With Turbonomic Operations Manager automated all environment virtualization infrastructure (Hyper-V, vSphere, XenServer) with one unique management console. We save our CAPEX working with a plan inside of Operations Manager when we change hardware by lifecycle or when we have new projects, we have a capacity planning with that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at ThinkON
ExpertTop 5Real User

It is a great product for sure. I use it for vMotion automation but everything else is just recommend due to our stringent change rules to Production servers which require a Change Request to be filed and approved.

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it_user336084 - PeerSpot reviewer
System Administrator at UL Workplace Health & Safety
Video Review
Vendor
I don't have to care for and feed each individual VM, nor make sure that the environment's balanced just the right way. The reporting could be better graphically.
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Pros and Cons
  • "The biggest value I'm getting out of VMTurbo right now is the complete hands-off management of equalizing the usage in my data center."
  • "The one point is the reporting. We do have reports out of it, but they're not the level of graphical detail I would like."

What is most valuable?

The biggest value I'm getting out of VMTurbo right now is the complete hands-off management of equalizing the usage in my data center. VMTurbo distributes all of my VMs equally across all of my hosts. I don't ever have to think about when a host is in more heavy use if there's going to be constrain on that single host that it lives on, because it rearranges everything for me through VMotion control.

How has it helped my organization?

The big benefits for me is a lot of time savings. I don't have to care and feed for each individual VM, and make sure that the environment's balanced just the right way. Also, I'm able to see which of my applications are taking more cycles, more compute cycles and RAM usage. I really can understand my environment a little bit better.

What needs improvement?

The one point is the reporting. We do have reports out of it, but they're not the level of graphical detail I would like.

One of the reasons we went with VMTurbo was because we wanted to replace vCOPS. We weren't getting the level of granularity and alerting out of vCOPS to really understand our individual VMs, but VMTurbo, I think, could do a little bit better job on reporting. I would love to use them in our monthly metrics meetings to really show in a very nice graphical way how our environment's growing, how many VMs did we grow from one month to the next. They have some reporting features that we could have a little bit better for us.

What do I think about the stability of the solution?

VMTurbo has been very stable for us. I can't actually recall an instance where it's crashed on us. We have rebooted it, and it comes right back up, and continues right where we left off, and continues to manage our infrastructure.

What do I think about the scalability of the solution?

We started out with VMTurbo in our development and test data center managing over 400 virtual machines. The same instance now manages our entire production data center with our SaaS platform that all of our customers connect to. I didn't have to change anything. The virtual appliance handled it without breaking a sweat.

How are customer service and technical support?

I had a question that came up, and I didn't know how to do something which was how to get very detailed application load on a particular server. I called in to the support, talked to the support gentleman, and he helped me get to the bottom of it. We actually even leveraged their development resources. He got them on the call with me, and so I was able to easily and quickly talk to tier III or even development support directly as a customer.

Which solution did I use previously and why did I switch?

We have some specific instances come up where vCOPS was making recommendations on something like a SQL server. It said, "Hey, you only need 12 megabytes of RAM or 100 megabytes of RAM for the SQL server." Even old OS's just can't run with that low amount of memory. VMTurbo when we looked at it, we understood that it was going to make better recommendations. So far, that's been the case. We've been able to fully automate the distribution of our VMs among our hosts, where vCOPS and DRS really weren't doing the right job for us. They were creating imbalanced hosts. Some hosts would get overloaded, and we've ran into big problems.

What about the implementation team?

It was very easy because it's a virtual appliance. We were able to download it into our network, connect it to vSphere, and within a few minutes of scanning our environment, it was able to plug in and connect to all of our VMs, and manage them for us.

I was still having to babysit a lot of the VMotion requirements for my environment. I was having to move things around manually. VMTurbo has promised, and the promise they delivered on was no more manual VMotions for eight months. That's been a huge time saver for me, and I can trust it to take care of my environment.

What's my experience with pricing, setup cost, and licensing?

Price is a big one. VMTurbo was very competitively priced. We also were able to get additional modules that helped us with our specific needs without much more costs.

Which other solutions did I evaluate?

Actually no. We were looking for a specific need, and I really hadn't seen anybody else out there besides what vCOPS said they could do to deliver automatic load balancing of virtual machines as well as right sizing VMs automatically, and I don't know anybody else out there doing that same thing.

What other advice do I have?

I would say if you have a VMware environment that you are having to spend almost any time load balancing and VMotioning your machines, you're going to need VMTurbo. If you have constrained resources, if you have a limited budget on how many hosts you can buy, you're going to need something like VMTurbo to make sure that the applications that need CPU and RAM are getting it, and the ones that don't are resized so that you can get those resources back.

In reviewing it, we really like to get hands on. We engaged a lot of times through the VMware user group. We get sponsors out to those meetings. We can talk to them face to face. We also talked to our co-members, and find out what they're using and see what kind of results they've had. We've only heard nothing but good things from VMTurbo.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

PeerSpot user
it_user694131 - PeerSpot reviewer
Works at a comms service provider with 11-50 employees
Vendor
Handles load balancing in VMware clusters.

What is most valuable?

Turbonomic does a great job of handling things like:

  • Load balancing in VMware clusters
  • Giving insights into how VMs are being utilized resource-wise
  • Giving insights into how virtualized applications are running inside of VMs
  • Offering suggestions (and that can be automated) to adjust clusters, host hypervisors, and VMs for the best performance

How has it helped my organization?

It has saved us a lot of time in keeping our vSphere clusters running smoothly.

For how long have I used the solution?

We have used this solution for four to five years.

How is customer service and technical support?

Customer Service:

This is one of the areas that Turbonomic shines. Any issues we have with the product are handled quickly. Turbonomic has a great and knowledgeable support staff. There are no first-tier database reading techs here. (You know what I'm talking about!)

Technical Support:

Technical support is very professional, efficient, and knowledgeable.

How was the initial setup?

The setup was straightforward. Understanding how the application works in our environment and how to set up rules for different clusters, however, took a little longer. Turbonomic has great training materials on their web site and a really good user forum. They have a top-notch support and engineering team.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

PeerSpot user
Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free IBM Turbonomic Report and get advice and tips from experienced pros sharing their opinions.