We implement this solution for our customers, including African banks who use it for storage.
Core Systems Services Consultant Infrastructure & Security at a computer software company with 201-500 employees
Enterprise storage solution that offers good performance and is straightforward to setup.
Pros and Cons
- "The technical support for this solution is good. They used to help us when the motherboard of Power Systems broke. Their response times are really fast."
- "The storage capacity of this solution could be improved."
What is our primary use case?
What needs improvement?
The storage capacity of this solution could be improved.
For how long have I used the solution?
I have been using this solution for six years.
What do I think about the scalability of the solution?
This is a scalable solution.
Buyer's Guide
IBM FlashSystem
January 2026
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,255 professionals have used our research since 2012.
How are customer service and support?
The technical support for this solution is good. They used to help us when the motherboard of Power Systems broke. Their response times are really fast.
How was the initial setup?
The initial setup is straightforward but does have some complexity in the middle.
What's my experience with pricing, setup cost, and licensing?
The price depends of the technology that our customers need.The price can come at a lower cost but this may increase as storage is added.
What other advice do I have?
I would recommend this solution because it offers good performance and the systems are fast. In terms of dealing with Oracle, it's really a good choice for customers that have their infrastructure that needs balance.
I would rate this solution ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager - IT at a computer software company with 51-200 employees
Enterprise storage solution that is AI based and is used for application and database coding
Pros and Cons
- "This solution is really user friendly. It also offers good performance and is highly reliable."
- "This solution could be improved by offering greater amounts of storage."
What is our primary use case?
We use this solution for application and database coding.
What is most valuable?
This solution is really user friendly. It also offers good performance and is highly reliable.
What needs improvement?
This solution could be improved by offering greater amounts of storage.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
Which solution did I use previously and why did I switch?
We switched to using IBM because we wanted an AI based solution.
What about the implementation team?
The entire hardware implementation was done by IBM.
What other advice do I have?
I would recommend this solution to others because it is reliable, high performing and user friendly.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IBM FlashSystem
January 2026
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,255 professionals have used our research since 2012.
Consultant at a computer software company with 51-200 employees
Great visualization, minimal defaults, with scalability
Pros and Cons
- "The most valuable feature in demand is virtualization and its support storage of virtualization features."
- "In the next release having the next level of high-speed performance would be great."
What is our primary use case?
Our primary use case is we are required to share storage. We share and cluster the application and databases. We use the IBM Flash System as a tier of storage. We have SND, cache, SST storage system, and staff storage. When performance or database is required we provide the storage tier from the SAS-based storage. It is a hybrid storage system that combines both SAS and SN storage.
How has it helped my organization?
The data is the main factor. The security encryption of the data with storage has been the biggest improvement to our organization.
What is most valuable?
The most valuable feature in demand is virtualization and its support storage of virtualization features.
What needs improvement?
In the next release having the next level of high-speed performance would be great. We should see an increase in the FC board to thirty-two G, sixty-four G UBS port for the performance to be readily available.
For how long have I used the solution?
I have been using IBM FlashSystem for the past two and a half years.
What do I think about the stability of the solution?
IBM FlashSystem is a very stable solution and its default rate is low. In the past four to five months we only received one default.
What do I think about the scalability of the solution?
The scalability is excellent. We can add a storage box as required and the capability is increased on that particular box. In one year we export our data to the boxes and we have doubled.
Which solution did I use previously and why did I switch?
We previously used HP three Power and DX four hundred and ten storage. We needed the virtualization feature and IBM FlashSystem was the only one that offered that.
How was the initial setup?
The initial setup is complex because it requires a more extensive knowledge base. There are multiple parts from storage, and data parts, and the configuration zoning of each of them.
What about the implementation team?
We used a third party and had it deployed by IBM.
What was our ROI?
We can see a return on investment on the technical side. IBM FlashSystems is stored in a centralized way and with the original fee. We can protect the time and we can restore the application in case of any disaster.
What other advice do I have?
I would rate IBM FlashSystem a nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Manager at a wholesaler/distributor with 201-500 employees
High availability, responsive support, and robust
Pros and Cons
- "The most valuable features of IBM FlashSystem are performance and security."
- "The interface could improve in IBM FlashSystem."
What is most valuable?
The most valuable features of IBM FlashSystem are performance and security.
What needs improvement?
The interface could improve in IBM FlashSystem.
For how long have I used the solution?
I have been using IBM FlashSystem for approximately four years.
What do I think about the stability of the solution?
IBM FlashSystem has high availability.
What do I think about the scalability of the solution?
The scalability of IBM FlashSystem has been good.
How are customer service and support?
The technical support from IBM FlashSystem is very good.
Which solution did I use previously and why did I switch?
We have not used other solutions other than IBM FlashSystem.
How was the initial setup?
The initial setup of IBM FlashSystem was easy.
What's my experience with pricing, setup cost, and licensing?
The price of IBM FlashSystem is a little high because you pay a premium because the solution is from IBM. We had paid for the SLA prior to using the solution.
What other advice do I have?
If someone wants a robust, scalable, and consistent behavior for their site, then they should use IBM FlashSystem.
I rate IBM FlashSystem a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager - Information Technology Infrastructure and Development Support at a security firm with 1,001-5,000 employees
User-friendly, convenient and reliable solution used for SAN storage
Pros and Cons
- "This solution is convenient, user-friendly, convenient and reliable."
- "The interface of this solution could be improved."
What is our primary use case?
We use this solution for SAN storage.
What is most valuable?
This solution is user-friendly, convenient and reliable.
What needs improvement?
This solution is expensive compared to other systems. The interface of this solution could be improved.
For how long have I used the solution?
I have been using this solution for 13 years.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
This solution is scalable. We have 400 users using it.
How are customer service and support?
The support for this solution has fast response times.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Dell EMC and switched to this solution because the support, product and performance are of a higher standard.
How was the initial setup?
The initial setup is complex. Deployment took six months.
What's my experience with pricing, setup cost, and licensing?
This is an expensive solution compared to other similar solutions.
What other advice do I have?
I would advise users of this solution to ensure they have the correct licensing and continue to maintain the product while using it.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy General Manager(IT) at a manufacturing company with 1,001-5,000 employees
User-friendly, priced well, powerful, and effective
Pros and Cons
- "IBM FlashSystem is a powerful effective storage solution. Additionally, it is user-friendly, anyone can use it."
- "We use some open-source tools for monitoring, such as Grafana and it should be bundled along with IBM FlashSystem."
What is our primary use case?
We are using IBM FlashSystem for Oracle E-Business Suite backups.
What is most valuable?
IBM FlashSystem is a powerful effective storage solution. Additionally, it is user-friendly, anyone can use it.
What needs improvement?
We use some open-source tools for monitoring, such as Grafana and it should be bundled along with IBM FlashSystem.
For how long have I used the solution?
I have been using IBM FlashSystem for approximately two years.
What do I think about the stability of the solution?
IBM FlashSystem is stable, we have not found any issues.
What do I think about the scalability of the solution?
The solution is scalable.
The solution can be used for any size of business.
How are customer service and support?
I have not needed to contact the support.
How was the initial setup?
The implementation is very simple.
What's my experience with pricing, setup cost, and licensing?
The price of IBM FlashSystem is reasonable.
What other advice do I have?
IBM FlashSystem is very simple and plug-and-play. I would recommend it.
I rate IBM FlashSystem a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Head of IT at a manufacturing company with 501-1,000 employees
Good Performance, user interface, simple to use and install
Pros and Cons
- "The price-performance ratio is most valuable."
- "They don't offer subscription-based payments."
What is our primary use case?
IBM FlashSystem is used for online transaction processing in TP solutions.
What is most valuable?
The price-performance ratio is most valuable.
It is simple to use.
Both the performance and interface are good.
For how long have I used the solution?
We are in our second year of using IBM FlashSystem.
What do I think about the stability of the solution?
IBM FlashSystem is a stable solution.
What do I think about the scalability of the solution?
It is a scalable product.
In our organization, we have more than 1,000 people using this solution.
In general, we plan our investments for three to five years in advance. Because technology evolves every five years, the solution is usually changed after five years. As a result, we had to replace everything.
We don't have any plans to purchase additional licenses in the near future.
How are customer service and support?
We haven't needed any assistance from technical support so far.
Which solution did I use previously and why did I switch?
We use a variety of solutions from Hitachi, EMC, and NEC.
We switched to IBM FlashSystem because of the scalability, it was a beneficial option for us, as well as the price-performance ratio and technology.
They compare the IBM features with those of EMC and HP.
How was the initial setup?
The initial setup is straightforward. It is easy to install.
It takes very little time to deploy. The initial implementation will take two days. The data will then be moved by wifi over a three-week period due to the implementation study.
The installation is being managed by a team of two engineers.
What about the implementation team?
A company called Compro assisted us with the installation. They were good.
What's my experience with pricing, setup cost, and licensing?
They don't offer subscription-based payments. You pay for the license.
What other advice do I have?
I would recommend this solution to anyone else who is interested.
Because technology is evolving at a rapid pace, they should compare the benefits. Of course, solution technology is important, but the most important aspect is service and knowledge.
I would rate IBM FlashSystem a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Solutions Architect at a tech services company with 201-500 employees
Easy to use and configure
Pros and Cons
- "One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless."
- "The pricing could be improved, but I think it's getting better and better with each version. IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified."
What is our primary use case?
The general use cases depend on the size of a company. I work with the commercial sector, the FlashSystem 5000 and its different models. It suits the small to medium, or SME, companies. The FlashSystem 9200 goes mainly to big enterprises, like banking or governmental sectors. The 7200 plays sometimes in SME and sometimes in bigger enterprises.
What is most valuable?
One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless.
What needs improvement?
The pricing could be improved, but I think it's getting better and better with each version.
IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified.
For how long have I used the solution?
I have been working with IBM FlashSystem for around seven years.
What do I think about the stability of the solution?
It's really stable, and many customers have experienced this as well.
What do I think about the scalability of the solution?
It's easy to scale, but it depends on the model. The 5100 is obsolete, but the 5200 has line expansions, up to two controllers, and can scale out both ways. The 7000 and 9000 can scale to 20 expansions and four controllers. It's very scalable, both horizontal and vertical.
How are customer service and support?
I believe the second line and third line are very responsive here. It depends on the customer's warranty level, if it's 9x5—it can't be like 24x7, which is immediately.
Which solution did I use previously and why did I switch?
IBM has some features that don't exist in other brands. External virtualization, for example—Dell EMC has the same feature, but it's applied differently. IBM's approach is to make it usable in many different scenarios so that the customer can work with multiple vendors under the IBM controller. Dell EMC can't do that. The external virtualization stacks with Dell EMC, and the features stack to every box. If I have a main box with high specs and I virtualize another box with minimum specs, that means I'm stuck with the minimum specs. With IBM, if I'm working with the virtualization engine with higher specs, I get the benefits from these higher specs, even if the virtualized box has minimum specs.
How was the initial setup?
The initial setup is very straightforward and user-friendly. The FlashSystem 5000 can be deployed in around 20 to 30 minutes, but it depends on the number of volumes and the tools we set up afterward. On average, it can be installed and initiated within an hour, including microcode updating. If you calculate from the time I begin unpacking to the time I start to configure volumes, it will not exceed around 45 minutes.
What about the implementation team?
I implemented myself.
What's my experience with pricing, setup cost, and licensing?
The pricing may be a bit higher than other brands. If you compare the IBM FlashSystems in midrange with Dell EMC in midrange, IBM costs a bit more, but I prefer IBM because it has more specs that I can benefit from.
Two years ago, we had all features installed in the midrange box without any need for extra licensing. However, lately we have features like Easy Tier and FlashCopy, which need extra licensing. We can purchase it with the box or afterward, and it's a smooth process.
What other advice do I have?
In my experience, IBM doesn't need maintenance at all. Every year, there is a microcode update to get a new feature or fix a bug, but I know some customers who have had the box for more than five or six years without updating it and it still runs well.
To anyone who's looking into implementing IBM FlashSystem, I would advise you to read the instructions on the box. If you follow the instructions, implementation will be very smooth and easy, even if you're not a professional.
I would rate this product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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