We used to provision storage from different devices. This requires a lot of manual effort to synchronize all hosts with each storage unit in an environment. IBM SAN Volume Controller helps manage all storage units from a single interface; while IBM FlashSystem provides high performance for our Tier 1 applications.
Senior Analyst at a tech services company with 10,001+ employees
The GUI is easy to use. The SAN Volume Controller provides a single management interface for virtualized storage.
Pros and Cons
- "IBM FlashSystem has an easy to use GUI, similar to the IBM Storewize family, which make it one of the best flash storage systems in the market."
How has it helped my organization?
What is most valuable?
IBM FlashSystem has an easy to use GUI, similar to the IBM Storewize family, which make it one of the best flash storage systems in the market.
We use the IBM SAN Volume Controller to provide a single management interface for virtualized storage. It is easy to manage many storage devices from a single controller.
What needs improvement?
The two products should be unified and have a service processor to restart devices remotely. For example, NetApp has devices which include a service processor in nodes, which could be used to restart the nodes remotely. IBM should implement something like this.
Both products are basically for block-level access. There should be a series that also has a file level and block-level access together, which would make it unified.
What do I think about the stability of the solution?
The stability of the system is fine.
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What do I think about the scalability of the solution?
We did not have any problems with scalability.
How are customer service and support?
We receive excellent technical support.
Which solution did I use previously and why did I switch?
I currently use both NetApp and IBM. NetApp storage is cost efficient, but IBM is way ahead of NetApp in terms of block-level access.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
Pricing can be considered as per market competition. As I am seeing less projects using IBM storage these days, the only reason seems to be the cost of support.
Which other solutions did I evaluate?
We had a contract with IBM, and now we are also using NetApp storage.
What other advice do I have?
Go ahead and implement it. IBM storage provides you everything that you’ll need for a block-level architecture, as they have many different products which provides you with a variety of options to meet your needs.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Head at a tech services company with 51-200 employees
IBM FlashSystem V9000 stands for Virtualized
Pros and Cons
- "Flash disk with Easy Tier option"
- "When you provision a datastore auto-format takes a long time"
Improvements to My Organization
IT Improve our TPS (transactions per seconds)
Valuable Features
Flash disk with Easy Tier option
Same GUI as v7000
Room for Improvement
When you provision a datastore auto-format takes a long time .. to disable is you have to redo the whole process. this is a bit difficult if you want to make adjustments on the datastore
Stability Issues
none so far.
Scalability Issues
Scale in scale out design was implemented
Customer Service and Technical Support
Customer Service:
We have a good relationship with IBM
Technical Support:
Highly skilled implementor
Initial Setup
Straightforward
Other Solutions Considered
HP, EMC,
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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IBM FlashSystem
December 2025
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879,425 professionals have used our research since 2012.
IT Program Manager at a media company with 1,001-5,000 employees
The services to help us migrate our NAS data from an existing EMC VNX system has failed once already with ACL permissions issues specifically on how the V7000U NAS works.
What is most valuable?
We have not had a good experience with this platform.
The installation and service was very good. But, the services to help us migrate our NAS data from an existing EMC VNX system has failed once already with ACL permissions issues specifically on how the V7000U NAS works. I have had to involved IBM Global Support by actually contacting high level Vice Presidents. As of January 26, 2016, we have not successfully migrated our NAS data.
How has it helped my organization?
It has not improved anything yet within our environment.
What needs improvement?
They could increase the maximum storage capacity so more disk shelves can be added.
For how long have I used the solution?
We've had it for eight months, but still have not successfully migrated our NAS data yet. Also, it contains drives for AS/400 system and Exchange Archive data.
What was my experience with deployment of the solution?
Software functionality issues that were not known until our NAS data migration failed. We hit further ACL Permissions issues as well.
What do I think about the stability of the solution?
We have performance and spiking issues of which IBM applied a work-around patch.
What do I think about the scalability of the solution?
There have been no issues with the scalability.
How are customer service and technical support?
Customer Service:
6/10
Technical Support:It's average.
Which solution did I use previously and why did I switch?
We switched to Pure Storage because of the way the system performs and does everything in 32K sizing. The IOPS are high and the support and customer server are exceptional.
How was the initial setup?
Fairly simple as it took about two hours to rack and get on-line.
What about the implementation team?
It was installed through one of our partners who did a good job.
What's my experience with pricing, setup cost, and licensing?
We feel that the pricing is fair and the licensing process was easy.
Which other solutions did I evaluate?
We evaluated EMC (which we already had), DELL and HP.
What other advice do I have?
The sales team was great as was the technical team. I now feel the EMC VNX and NetApp are both better NAS systems. If I had to do it over again, I would stayed with the EMC VNX for NAS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Arquiteto de Soluções at a tech services company with 51-200 employees
Micro latency of the flash provides real-time information, but it's a little expensive.
What is most valuable?
The most valuable features of all the products are the high performance and micro latency.
How has it helped my organization?
I'm a Solutions Architect, so I don't have any from my company, but I do some projects for some clients where the unique performance and micro latency of the flash provides real- time information that is used to make strategic decisions.
What needs improvement?
Because the product is already mature, it doesn't need any improvement.
For how long have I used the solution?
From about two years when IBM first bought FlashSystem. I knew some things about it when it was Texas Memory System,
What was my experience with deployment of the solution?
I didn't have issues with models 900 and v9000, but on previous versions, like the 720, I had some questions.
What do I think about the stability of the solution?
It is stable, because it's use an ASIC in it's development. Therefore, that does the job and it doesn't have software at its core.
What do I think about the scalability of the solution?
It has great scalability.
How are customer service and technical support?
Customer Service:
It's very good because IBM always make sure they have good customer service.
Technical Support:Not so good in my country because they only have a few people with great knowledge about FlashSystem.
Which solution did I use previously and why did I switch?
I've never used another solution.
How was the initial setup?
The initial setup was very simple, because IBM have a default interface for all their storage systems.
What about the implementation team?
I did the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
It's a little expensive, so it's you need to have a good architect involved to explain it and make sure the project goes well.
What other advice do I have?
Have good knowledge about the clients business.
Disclosure: My company has a business relationship with this vendor other than being a customer. Business partners
Solutions Architect at a tech services company with 11-50 employees
Enables us to share documents between the departments and has autoscalling features
Pros and Cons
- "The valuable feature is autoscalling."
- "The product could be cheaper."
What is our primary use case?
We use the solution to link the VMware environment. It is used to share documents between the departments.
What is most valuable?
The valuable feature is autoscalling. It's able to do hardware compression and encryption.
What needs improvement?
The product could be cheaper.
For how long have I used the solution?
I have been using IBM FlashSystem for over five years.
What do I think about the stability of the solution?
There's no performance issue. It provides low latency and good performance.
I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability as eight out of ten.
How was the initial setup?
The deployment takes six hours to complete. It involves setting up and configuring the IP and updating the firmware. It connects to sensors, does doting, and assigns the volume to the servers.
I rate the setup process as eight out of ten, with one being difficult and ten being easy.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. It costs around 150k for five years.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Manager at a manufacturing company with 11-50 employees
Quick operations, reliable, but difficult installation
Pros and Cons
- "IBM FlashSystem has been stable in our operations."
- "The solution is not easy to use and could improve."
What is our primary use case?
We use IBM FlashSystem for VM farms, physical SQL servers, and replication.
What needs improvement?
The solution is not easy to use and could improve.
For how long have I used the solution?
I have used IBM FlashSystem within the last 12 months.
What do I think about the stability of the solution?
IBM FlashSystem has been stable in our operations.
What do I think about the scalability of the solution?
The scalability is similar to the Nimble Storage solution.
We have approximately 200 users using this solution, and we have plans to increase usage.
How are customer service and support?
We have not used the support from IBM.
Which solution did I use previously and why did I switch?
We previously used free CSS Storage.
How was the initial setup?
The installation is complex and it could be easier. The concept is quite different from traditional storage. The full process took approximately three days.
What about the implementation team?
We used vendors' support for the implementation.
We had approximately three engineers for the implementation.
What's my experience with pricing, setup cost, and licensing?
There are no licensing fees, it is a one-time purchase of the IBM FlashSystem.
What other advice do I have?
I rate IBM FlashSystem a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Administrator at a tech services company with 10,001+ employees
Integrated compression chips compress data without losing performance
Pros and Cons
- "IBM's technical support do excellent work."
- "A big area for improvement is that the data reduction pool feature is not recommended for use in a production environment because it has stability and performance issues."
What is our primary use case?
This solution is our main production storage system. It is deployed in a few banks in Ukraine, where it is used to store the core system data.
What is most valuable?
The most valuable feature is that these models have integrated compression chips, so all data is compressed on the chip without losing any performance.
What needs improvement?
A big area for improvement is that the data reduction pool feature is not recommended for use in a production environment because it has stability and performance issues. There are also some issues with updates when you have different versions installed, which makes it quite difficult for the administrator to choose which version to install.
What do I think about the stability of the solution?
There are some stability issues.
What do I think about the scalability of the solution?
There is room to scale.
How are customer service and support?
IBM's technical support do excellent work.
Which solution did I use previously and why did I switch?
I've previously used NetApp FAS, which is a bit difficult to use compared to FlashSystem.
How was the initial setup?
The initial setup is very easy and can be done by one person.
What other advice do I have?
I would rate this solution as eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a tech services company with 11-50 employees
Fast and reliable backup solution
Pros and Cons
- "The initial setup is straightforward and can be done in an hour and a half by one person."
- "The data reduction pool feature sucks and is not recommended for use with heavy workloads."
What is our primary use case?
My main use of this solution is for backup.
What needs improvement?
The data reduction pool feature sucks and is not recommended for use with heavy workloads. I also understand that the APIs don't work well and need improvement. In the next release, I would like to see a better monitoring system for metrics.
For how long have I used the solution?
I've been using this solution for around five years.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup is straightforward and can be done in an hour and a half by one person.
What other advice do I have?
IBM FlashSystem is fast and reliable. However, we also use Huawei, which is more reliable and has less frequent upgrades. I would rate this solution as eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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You are not alone in having a bad experience with this product.Would be interested to see if IBM resolved this issue for you ?