IBM FlashSystem is used for performance systems.
Vice President Sales at BELOCAL LTD
Stable, with a straightforward implementation, and a compression feature
Pros and Cons
- "The most crucial feature of IBM FlashSystem is compression."
- "The only issue my team faced was transferring the data from the old system to IBM FlashSystem, which is an area for improvement in the solution."
What is our primary use case?
How has it helped my organization?
IBM FlashSystem has improved the way the organizations of my customers function.
What is most valuable?
The most crucial feature of IBM FlashSystem is compression.
What needs improvement?
The only issue my team faced was transferring the data from the old system to IBM FlashSystem, which is an area for improvement in the solution.
Buyer's Guide
IBM FlashSystem
June 2025

Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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For how long have I used the solution?
I've been dealing with IBM FlashSystem for four years.
What do I think about the stability of the solution?
IBM FlashSystem is one hundred percent stable. My customers didn't encounter any failures, so it's good.
What do I think about the scalability of the solution?
IBM FlashSystem is scalable, but it depends on what you're selling. You'll have scalability issues if you sell it as a complete system with maximum capacity. I didn't sell the entire system, so it can be upgraded if the customer needs more capacity.
How are customer service and support?
I haven't contacted the technical support for IBM FlashSystem.
Which solution did I use previously and why did I switch?
I sold other solutions apart from IBM FlashSystem, but the price for IBM FlashSystem was better.
Two of my customers preferred IBM FlashSystem, and the third customer liked Hitachi, but Hitachi was more expensive, so that customer went with IBM FlashSystem.
How was the initial setup?
The implementation of IBM FlashSystem was straightforward. It will take less than two hours to implement if it's just a small system.
What about the implementation team?
One engineer from my company and one engineer from the customer side took care of the deployment of IBM FlashSystem.
What's my experience with pricing, setup cost, and licensing?
My customers got the IBM FlashSystem bundle offer. It was a one-time purchase for three years of service. The price would depend on the storage size and could reach between $25,000 to $55,000.
What other advice do I have?
My company sells IBM FlashSystem to customers. I'm a salesperson.
My company sold six IBM FlashSystem to three customers. One was large-scale, while the other two were small-scale. The customers use the solution on production and deal sites. The capacity of my customers is sufficient at the moment, so there's no plan to increase the usage of IBM FlashSystem.
I'd tell people looking into implementing IBM FlashSystem that installing and managing it is straightforward. The solution also has excellent performance.
My rating for IBM FlashSystem is nine out of ten.
My company has a partnership with IBM.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Reliable and easy to configure with simple data migration capabilities
Pros and Cons
- "It's a mature product. It's like a BMW that evolves consistently."
- "It is slightly more expensive, however, it all depends on your supplier."
What is our primary use case?
We used the solution exclusively for block storage. Over time, it added compression features and now even NVMe.
It's perfectly suited for an on-premise solution or for providing a base for cloud solutions, VMware workloads, IBM i-series, IBM AIX, IBM Power, Linux, and Windows compute. In other words, the complete server stack. It is something others actually can't offer. All of this can be operated from within the same solution.
It definitely has a strong plus in environments where you actually have such different server solutions in place.
How has it helped my organization?
It's a really reliable, powerful platform. It's a mature product. It's like a BMW that evolves consistently.
There is no need to change or buy another company's solution. It came with storage virtualization and options to move/migrate volumes around and migrates easily even before you actually have svMotion on VMware.
It can be stretched. There is a Site Recovery Adapter. It has backup integration using flash copies. You can build a disaster recovery solution around it. IBM has its famous Redbooks where you can enter in the best practices. You name it, they've got it!
What is most valuable?
It offers separate IO Modules for connectivity additions, for compression to offload the CPU.
It offers storage virtualization to ease migrations. You can build storage clusters and migrate data and easily configure partner relationships.
The solution offers excellent performance! Flashcopies come in handy with backup solution integrations. The site recovery adapter for VMware Site recovery manager integration is great. Everything is working like a charm.
I've used it in a banking environment in combination with VMware Site Recovery Manager and Site Recovery Adapter (SRA) - a wonderful combination. It saves you headaches building a recovery plan. Most of all, it works.
What needs improvement?
IBM's solution has come a long way and has had different milestones/features have been introduced. I would position the 7200 in the upper midrange class as it has lots of features - more than, for example, EMC Unity/VNXe. It doesn't lack anything, really. One could argue that NAS or S3 is not available to it, but I prefer other types of storage optimised for that job.
It is slightly more expensive, however, it all depends on your supplier. Licenses are volume-based. Larger companies with more TB usually are better off as the price per TB decreases the bigger you go. I would definitely recommend this platform!
For how long have I used the solution?
I've known the predecessors of the IBM Flashsystem, being the Storwize 7200 (Gen 1 to 3) and SVC Front End Servers, from the time they were running on code 6.2 way back in 2011.
What do I think about the stability of the solution?
We have never ever had an incident with it making the infra go on its knees, nor did we have any datacorruption ever.
All storage solutions have bugs and all have their correctives that might not address an issue on the first occurance or under all circumstances. When the system is stressed and under some specific (nonetheless rare) conditions , the developped code might trigger a reboot of a controller node to avoid data corruption. A system with 2 controllers is resilient enough on its own and a reboot of a node to prevent e.g. cache merge problems or alike is not harmfull.
To me, the need to evict a controller node and warm boot it is actually intentionally a safety precaution that avoids data corruption, something we all want to stay out as much as possible. It's as reliable as any other product in that respect. All solutions that I know off like DELL EMC Unity, Fujitsue DX-series or 3PAR Storeserv respond in the same manner to avoid datacorruption. I've seen it the most on the SVC (code 7.1/7.2 around 2012/2013 , but not on the Storewize v7000 Gen1 to Gen2+ solutions, though I have to admit they all had about 40 to 50% of the load of the SVC.
What do I think about the scalability of the solution?
You can build clusters with it and IO Groups.
How are customer service and support?
IBM is able to deliver a support organization with well-trained people. IBM's redpieces/papers and solutions designs are published and offer real references. You can develop your own skills and become an expert or fallback on IBM Supreme Support if you feel less comfortable.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used IBM FastT/DS Storage (LSI Logic) with/without IBM SVC and IBM v7000 Gen1/Gen2/Gen3, shifting from legacy/traditional storage to storage virtualization.
How was the initial setup?
It's quite intuitive. I always enjoyed that, whatever operation you initiated on its Webvinterface, it generated the command, and you actually see which command is being executed. I love it! It surely helps you get acquainted with the product. The setup with many modules and ports requires some design, as on any midrange solution. You get a nice template to initiate it and off you go.
What about the implementation team?
I've done it myself after all the experience I've had.
What was our ROI?
At the end of the lifecycle, the migrations and options you have mean that it doesn't require several storage solutions if you have mixed server solutions like Mainframe, i-Series, AIX, IBM PowerPC, VMware, Desktop Virtualisation, et cetera.
Also, the superb integration with VMware SRM and its Site Recovery Adapter makes it a seamless solution to make your infra resilient.
What's my experience with pricing, setup cost, and licensing?
It's not as expensive as HPE Storeserv, however, it is more expensive than Netapp FAS or Dell Compellent.
Which other solutions did I evaluate?
We looked at the Netapp FAS all-flash series, Dell Compellent, HPE StoreServ (7200/7400, 8200/8400, and 10500), and Dell EMC VNXe/Unity
What other advice do I have?
It's a more complete solution and really up to mixed infrastructure and resiliency and has a lot to offer on scalability too
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IBM FlashSystem
June 2025

Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Storage Infrastructure Engineer at Cambridge Health Alliance
Flexible, feature rich, and highly scalable
Pros and Cons
- "IBM FlashSystem is a flexible solution with plenty of features."
- "The support could improve by allowing you to speak to someone when you call rather than them calling you back. However, once we do have contact with one of their technicians they are excellent."
What is our primary use case?
We are using IBM FlashSystem for data storage at the hospital I work at.
How has it helped my organization?
IBM FlashSystem has benefited our organization because we can mix solid-state drives with spinning drives.
What is most valuable?
IBM FlashSystem is a flexible solution with plenty of features.
For how long have I used the solution?
I have been using IBM FlashSystem for approximately one year.
What do I think about the stability of the solution?
The solution is stable and has good performance.
What do I think about the scalability of the solution?
IBM FlashSystem is highly scalable.
We have approximately 5,000 people using the solution. We plan to continue using this solution in the future.
How are customer service and support?
The support could improve by allowing you to speak to someone when you call rather than them calling you back. However, once we do have contact with one of their technicians they are excellent.
Which solution did I use previously and why did I switch?
We previously used HPE and we are slowly moving towards having them switched with IBMFlashSystem. We have found the IBM FlashSystem to be more flexible.
How was the initial setup?
The installation was a moderate level of difficulty and it took approximately one week.
What about the implementation team?
We do the implementation and maintenance of the solution using our in-house team.
What's my experience with pricing, setup cost, and licensing?
The cost of the IBM FlashSystem is lower than the HPE solution.
What other advice do I have?
IBM FlashSystem provides a very good value.
I rate IBM FlashSystem a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Manager - information technology at UTKARSH SMALL FINANCE BANK LIMITED
Is easy to install and has good technical support, speed, and performance
Pros and Cons
- "The speed, performance, and stability are the best features of IBM FlashSystem."
- "If you want to expand, you cannot expand the disc enclosure. You have to buy a total individual node. Sometimes, this is difficult because we are just looking for capacity and not a node."
What is our primary use case?
We use it for our databases.
What is most valuable?
The speed, performance, and stability are the best features of IBM FlashSystem.
What needs improvement?
It would be good to have historical graphs showing data for a month. Right now, only live graphs are available.
Space reclamation also needs to be improved.
If you want to expand, you cannot expand the disc enclosure. You have to buy a total individual node. Sometimes, this is difficult because we are just looking for capacity and not a node.
For how long have I used the solution?
I've been using this solution for the past two years.
What do I think about the stability of the solution?
It is a stable solution, and I would give the stability a rating between eight and ten.
What do I think about the scalability of the solution?
I would rate the scalability at seven out of ten.
How are customer service and support?
IBM's technical support has been good, and I would rate them at nine on a scale from one to ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy, and I'd give it an eight out of ten. It took about half a day to set up IBM FlashSystem.
What other advice do I have?
I would highly recommend IBM FlashSystem and would rate it at nine out of ten. It is definitely worth the cost.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Manager at Tapal tea
High availability, responsive support, and robust
Pros and Cons
- "The most valuable features of IBM FlashSystem are performance and security."
- "The interface could improve in IBM FlashSystem."
What is most valuable?
The most valuable features of IBM FlashSystem are performance and security.
What needs improvement?
The interface could improve in IBM FlashSystem.
For how long have I used the solution?
I have been using IBM FlashSystem for approximately four years.
What do I think about the stability of the solution?
IBM FlashSystem has high availability.
What do I think about the scalability of the solution?
The scalability of IBM FlashSystem has been good.
How are customer service and support?
The technical support from IBM FlashSystem is very good.
Which solution did I use previously and why did I switch?
We have not used other solutions other than IBM FlashSystem.
How was the initial setup?
The initial setup of IBM FlashSystem was easy.
What's my experience with pricing, setup cost, and licensing?
The price of IBM FlashSystem is a little high because you pay a premium because the solution is from IBM. We had paid for the SLA prior to using the solution.
What other advice do I have?
If someone wants a robust, scalable, and consistent behavior for their site, then they should use IBM FlashSystem.
I rate IBM FlashSystem a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT at Korozo
Good Performance, user interface, simple to use and install
Pros and Cons
- "The price-performance ratio is most valuable."
- "They don't offer subscription-based payments."
What is our primary use case?
IBM FlashSystem is used for online transaction processing in TP solutions.
What is most valuable?
The price-performance ratio is most valuable.
It is simple to use.
Both the performance and interface are good.
For how long have I used the solution?
We are in our second year of using IBM FlashSystem.
What do I think about the stability of the solution?
IBM FlashSystem is a stable solution.
What do I think about the scalability of the solution?
It is a scalable product.
In our organization, we have more than 1,000 people using this solution.
In general, we plan our investments for three to five years in advance. Because technology evolves every five years, the solution is usually changed after five years. As a result, we had to replace everything.
We don't have any plans to purchase additional licenses in the near future.
How are customer service and support?
We haven't needed any assistance from technical support so far.
Which solution did I use previously and why did I switch?
We use a variety of solutions from Hitachi, EMC, and NEC.
We switched to IBM FlashSystem because of the scalability, it was a beneficial option for us, as well as the price-performance ratio and technology.
They compare the IBM features with those of EMC and HP.
How was the initial setup?
The initial setup is straightforward. It is easy to install.
It takes very little time to deploy. The initial implementation will take two days. The data will then be moved by wifi over a three-week period due to the implementation study.
The installation is being managed by a team of two engineers.
What about the implementation team?
A company called Compro assisted us with the installation. They were good.
What's my experience with pricing, setup cost, and licensing?
They don't offer subscription-based payments. You pay for the license.
What other advice do I have?
I would recommend this solution to anyone else who is interested.
Because technology is evolving at a rapid pace, they should compare the benefits. Of course, solution technology is important, but the most important aspect is service and knowledge.
I would rate IBM FlashSystem a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT Infrastructure at a insurance company with 501-1,000 employees
Good performance, energy efficient with a small form factor, helpful support
Pros and Cons
- "The performance is very good and we use this product to enhance our core system."
- "This product lacks some of the options we wanted. For example, expansion was difficult and it required a lot of patching to be done."
What is our primary use case?
We use IBM FlashSystem as part of our core system to enhance performance.
How has it helped my organization?
This product will improve your performance and it has helped us with that.
Also, in prior systems where we had mechanical drives, there would have been at least a couple of drive failures. With this solution, no drive failures have been experienced so far.
Compare to our previous system, space utilization has definitely been reduced. Our old system used two racks, whereas this solution sits in a single rack and initially took up 2Us. Post-upgrade, it is 8Us but even so, compared to what we had, it is a considerable energy saving. Also, when we upgraded, it helped us to mitigate a lot of our legacy issues present with the old hardware.
What is most valuable?
The performance is very good and we use this product to enhance our core system.
The reliability is better than it is with mechanical drives.
This is a compact system, and it has a lot of pieces built into it. For everything is included for us to be able to replicate to a DR site.
What needs improvement?
This product lacks some of the options we wanted. For example, expansion was difficult and it required a lot of patching to be done. It's not a seamless process because you need to do multiple modifications or alterations. There is a lot of effort required by the customer in order to expand the hardware.
Further expansion of our model is not feasible. As new models are released, expansion becomes difficult and you have to switch to a new model when you want to upgrade. This means that you have to migrate data between models. We want something where you can use for at least five years, where you can expand the hardware without the inconvenience of changing models. Ideally, the operating system and other applications would not be affected when expanding.
It would be helpful if the solution had built-in safeguards against security threats and malware, such as ransomware. Anything that can be utilized to enhance data integrity would be helpful.
For how long have I used the solution?
I have been working with IBM FlashSystem for three years.
What do I think about the stability of the solution?
The stability of the IBM FlashSystem is excellent.
There was no downtime when we patched the system, which is good because we wouldn't want our core system to go down.
What do I think about the scalability of the solution?
In our experience, scalability is not very easy. This may depend on our systems so it might not be universally true but definitely, for us, scalability was a problem. IBM came out with a newer version and told us that "To scale, you'll have to either switch over to a new version or buy an additional controller."
So, scalability on that particular model was not feasible. There may be better models but the model that we purchased was not easily scaled.
We have 800 users and there are four engineers who manage our IT products.
We do not plan on expanding our use of this product in the future because our plan includes moving to the cloud.
How are customer service and support?
The IBM technical support is excellent. When we had a hardware issue, they were able to fix it within the SLA period. They have back-to-back support for resolving any hardware problems.
When it comes to managing hardware, they're excellent.
Which solution did I use previously and why did I switch?
We have worked with systems from Dell and HPE and we have found that more maintenance and patching needs to be done on products by those vendors, as compared to IBM.
This is important to consider because if you don't have a high-availability system then you are going to end up with downtime when patches are implemented.
How was the initial setup?
The initial setup was complex because we had to move a lot of data from our old system to the new one. It wasn't difficult because of the hardware, but rather, due to our pre-existing setup. The fact that we had to migrate a lot of data was the source of the complexity.
It took at least one and a half years because we had to deploy while the system was still running. At the same time, the deployment was dependent on the systems that we had running. This is why it took so long to complete.
What about the implementation team?
An integrator assisted us with our deployment and our experience with them was excellent. They've been supportive and they successfully helped us to migrate all of our data.
What was our ROI?
This product is part of our core systems, and we have definitely seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The cost is pretty high in terms of licensing. We pay at least $100,000 USD in licensing fees for the storage. We have multiple types of storage, not only flash. We have the older versions of other storage and other versions of IBM flash as well.
In addition, we have a maintenance contract for this product when the warranty support period expires.
What other advice do I have?
This is definitely a product I can recommend based on its performance and reliability. I don't know whether it is cost-effective compared to other similar products because we are an IBM shop from end to end. We chose IBM because the products have been well suited for our setup, and the performance and reliability are excellent.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Solutions Architect at areebah
Easy to use and configure
Pros and Cons
- "One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless."
- "The pricing could be improved, but I think it's getting better and better with each version. IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified."
What is our primary use case?
The general use cases depend on the size of a company. I work with the commercial sector, the FlashSystem 5000 and its different models. It suits the small to medium, or SME, companies. The FlashSystem 9200 goes mainly to big enterprises, like banking or governmental sectors. The 7200 plays sometimes in SME and sometimes in bigger enterprises.
What is most valuable?
One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless.
What needs improvement?
The pricing could be improved, but I think it's getting better and better with each version.
IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified.
For how long have I used the solution?
I have been working with IBM FlashSystem for around seven years.
What do I think about the stability of the solution?
It's really stable, and many customers have experienced this as well.
What do I think about the scalability of the solution?
It's easy to scale, but it depends on the model. The 5100 is obsolete, but the 5200 has line expansions, up to two controllers, and can scale out both ways. The 7000 and 9000 can scale to 20 expansions and four controllers. It's very scalable, both horizontal and vertical.
How are customer service and support?
I believe the second line and third line are very responsive here. It depends on the customer's warranty level, if it's 9x5—it can't be like 24x7, which is immediately.
Which solution did I use previously and why did I switch?
IBM has some features that don't exist in other brands. External virtualization, for example—Dell EMC has the same feature, but it's applied differently. IBM's approach is to make it usable in many different scenarios so that the customer can work with multiple vendors under the IBM controller. Dell EMC can't do that. The external virtualization stacks with Dell EMC, and the features stack to every box. If I have a main box with high specs and I virtualize another box with minimum specs, that means I'm stuck with the minimum specs. With IBM, if I'm working with the virtualization engine with higher specs, I get the benefits from these higher specs, even if the virtualized box has minimum specs.
How was the initial setup?
The initial setup is very straightforward and user-friendly. The FlashSystem 5000 can be deployed in around 20 to 30 minutes, but it depends on the number of volumes and the tools we set up afterward. On average, it can be installed and initiated within an hour, including microcode updating. If you calculate from the time I begin unpacking to the time I start to configure volumes, it will not exceed around 45 minutes.
What about the implementation team?
I implemented myself.
What's my experience with pricing, setup cost, and licensing?
The pricing may be a bit higher than other brands. If you compare the IBM FlashSystems in midrange with Dell EMC in midrange, IBM costs a bit more, but I prefer IBM because it has more specs that I can benefit from.
Two years ago, we had all features installed in the midrange box without any need for extra licensing. However, lately we have features like Easy Tier and FlashCopy, which need extra licensing. We can purchase it with the box or afterward, and it's a smooth process.
What other advice do I have?
In my experience, IBM doesn't need maintenance at all. Every year, there is a microcode update to get a new feature or fix a bug, but I know some customers who have had the box for more than five or six years without updating it and it still runs well.
To anyone who's looking into implementing IBM FlashSystem, I would advise you to read the instructions on the box. If you follow the instructions, implementation will be very smooth and easy, even if you're not a professional.
I would rate this product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: June 2025
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