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Storage Administrator at a tech services company with 10,001+ employees
Real User
Integrated compression chips compress data without losing performance
Pros and Cons
  • "IBM's technical support do excellent work."
  • "A big area for improvement is that the data reduction pool feature is not recommended for use in a production environment because it has stability and performance issues."

What is our primary use case?

This solution is our main production storage system. It is deployed in a few banks in Ukraine, where it is used to store the core system data.

What is most valuable?

The most valuable feature is that these models have integrated compression chips, so all data is compressed on the chip without losing any performance.

What needs improvement?

A big area for improvement is that the data reduction pool feature is not recommended for use in a production environment because it has stability and performance issues. There are also some issues with updates when you have different versions installed, which makes it quite difficult for the administrator to choose which version to install.

What do I think about the stability of the solution?

There are some stability issues.

What do I think about the scalability of the solution?

There is room to scale.

How are customer service and support?

IBM's technical support do excellent work.

Which solution did I use previously and why did I switch?

I've previously used NetApp FAS, which is a bit difficult to use compared to FlashSystem.

How was the initial setup?

The initial setup is very easy and can be done by one person.

What other advice do I have?

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Joseph Ashong
Head, Internal Audit at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Good interface and documentation, but flash needs improvement
Pros and Cons
  • "When it comes to the interface of the solution we did not encounter any challenges. Additionally, the solution has good documentation."
  • "We had issues when attempting to do a flash, we hope to resolve it soon."

What is our primary use case?

We were using the solution for storing data. Recently we were having problems not being able to do a flash when we attempted. We will need to relay to IBM the challenges with taking the flash. Once this problem is resolved, we can do a better comparison with other solutions.

What is most valuable?

When it comes to the interface of the solution we did not encounter any challenges. Additionally, the solution has good documentation. 

What needs improvement?

We had issues when attempting to do a flash, we hope to resolve it soon.

For how long have I used the solution?

I have used the solution for approximately three years. 

How was the initial setup?

The initial setup of the solution was easy. 

What's my experience with pricing, setup cost, and licensing?

I find the pricing of the solution to be very reasonable. 

Which other solutions did I evaluate?

We are presently evaluating NetApp and this solution. By the time we finished with our evaluations, I will be able to come back to IBM on what challenges we have encountered. We use IBM in all other aspects, including service. That is why we think that combining the IBM storage will be much easier for us than other entirely new solutions.

What other advice do I have?

I rate IBM FlashSystem a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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Director at a financial services firm with 10,001+ employees
Reseller
Top 20
The stability is the most valuable feature of this product

What is our primary use case?

My company is a reseller, we deploy the storage. We use the latest version of IBM FlashSystem with our customers who are in hospital information systems. We use the solution for their data warehousing. We have five customers currently using this solution.

What is most valuable?

The stability of the product is very valuable. I also like the new system they use that improves the availability of storage.

What needs improvement?

The product needs to improve their scalability and the price.

For how long have I used the solution?

I have been using IBM FlashSystem for a year.

What do I think about the stability of the solution?

This solution is very stable.

How are customer service and support?

I have not had any concerns with technical…

What is our primary use case?

My company is a reseller, we deploy the storage. We use the latest version of IBM FlashSystem with our customers who are in hospital information systems. We use the solution for their data warehousing. We have five customers currently using this solution.

What is most valuable?

The stability of the product is very valuable. I also like the new system they use that improves the availability of storage.

What needs improvement?

The product needs to improve their scalability and the price.

For how long have I used the solution?

I have been using IBM FlashSystem for a year.

What do I think about the stability of the solution?

This solution is very stable.

How are customer service and support?

I have not had any concerns with technical support.

How was the initial setup?

The initial setup is okay, not easy, but okay. It required two engineers to deploy.

What's my experience with pricing, setup cost, and licensing?

Our customers would like IMB FlashSystem to be less expensive. We recommend that they buy everything when the solution is first deployed so that it is covered by the warranty.

What other advice do I have?

I rate the solution an 8 out of 10 and would recommend IBM FlashSystem to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Isanka Attanayake
Manager - Information Technology Infrastructure and Development Support at Royal Ceramics
Real User
User-friendly, convenient and reliable solution used for SAN storage
Pros and Cons
  • "This solution is convenient, user-friendly, convenient and reliable."
  • "The interface of this solution could be improved."

What is our primary use case?

We use this solution for SAN storage.

What is most valuable?

This solution is user-friendly, convenient and reliable.

What needs improvement?

This solution is expensive compared to other systems. The interface of this solution could be improved.

For how long have I used the solution?

I have been using this solution for 13 years. 

What do I think about the stability of the solution?

This solution is very stable. 

What do I think about the scalability of the solution?

This solution is scalable. We have 400 users using it.

How are customer service and support?

The support for this solution has fast response times.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Dell EMC and switched to this solution because the support, product and performance are of a higher standard. 

How was the initial setup?

The initial setup is complex. Deployment took six months. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution compared to other similar solutions.

What other advice do I have?

I would advise users of this solution to ensure they have the correct licensing and continue to maintain the product while using it.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Support Manager at a computer software company with 1,001-5,000 employees
Real User
Top 10
Stable and high-performing solution

What is our primary use case?

My primary use case of this solution is an ERP application on finance.

What is most valuable?

The product has no queuing and high ops, speed, and performance.

What needs improvement?

The price is very costly, which could be improved. In the next release, I would like to see some integration with VMware so that storage can be managed directly from a single pane.

For how long have I used the solution?

I have been using IBM Flashsystem for between six months to a year. 

What do I think about the stability of the solution?

This solution is stable and high-performing, causing no hassles or problems.

What do I think about the scalability of the solution?

This product has good scalability, allowing us to scale up as much as we need.

How

What is our primary use case?

My primary use case of this solution is an ERP application on finance.

What is most valuable?

The product has no queuing and high ops, speed, and performance.

What needs improvement?

The price is very costly, which could be improved. In the next release, I would like to see some integration with VMware so that storage can be managed directly from a single pane.

For how long have I used the solution?

I have been using IBM Flashsystem for between six months to a year. 

What do I think about the stability of the solution?

This solution is stable and high-performing, causing no hassles or problems.

What do I think about the scalability of the solution?

This product has good scalability, allowing us to scale up as much as we need.

How was the initial setup?

The initial setup was straightforward with a smooth installation.

What's my experience with pricing, setup cost, and licensing?

The product is available on a perpetual license based on the capacity used and the features required.

What other advice do I have?

If you have the funds and you require speed, this product is the answer. I would rate this solution as nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Technical Manager at a manufacturing company with 11-50 employees
Real User
Top 5
Quick operations, reliable, but difficult installation

What is our primary use case?

We use IBM FlashSystem for VM farms, physical SQL servers, and replication.

What needs improvement?

The solution is not easy to use and could improve.

For how long have I used the solution?

I have used IBM FlashSystem within the last 12 months.

What do I think about the stability of the solution?

IBM FlashSystem has been stable in our operations.

What do I think about the scalability of the solution?

The scalability is similar to the Nimble Storage solution. We have approximately 200 users using this solution, and we have plans to increase usage.

How are customer service and support?

We have not used the support from IBM.

Which solution did I use previously and why did I switch?

We previously used free CSS Storage.

How was

What is our primary use case?

We use IBM FlashSystem for VM farms, physical SQL servers, and replication.

What needs improvement?

The solution is not easy to use and could improve.

For how long have I used the solution?

I have used IBM FlashSystem within the last 12 months.

What do I think about the stability of the solution?

IBM FlashSystem has been stable in our operations.

What do I think about the scalability of the solution?

The scalability is similar to the Nimble Storage solution.

We have approximately 200 users using this solution, and we have plans to increase usage.

How are customer service and support?

We have not used the support from IBM.

Which solution did I use previously and why did I switch?

We previously used free CSS Storage.

How was the initial setup?

The installation is complex and it could be easier. The concept is quite different from traditional storage. The full process took approximately three days.

What about the implementation team?

We used vendors' support for the implementation.

We had approximately three engineers for the implementation.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees, it is a one-time purchase of the IBM FlashSystem.

What other advice do I have?

I rate IBM FlashSystem a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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NDT - TECHNICIAN at a paper AND forest products with 1,001-5,000 employees
Real User
Top 20
User-friendly, priced well, powerful, and effective

What is our primary use case?

We are using IBM FlashSystem for Oracle E-Business Suite backups.

What is most valuable?

IBM FlashSystem is a powerful effective storage solution. Additionally, it is user-friendly, anyone can use it.

What needs improvement?

We use some open-source tools for monitoring, such as Grafana and it should be bundled along with IBM FlashSystem.

For how long have I used the solution?

I have been using IBM FlashSystem for approximately two years.

What do I think about the stability of the solution?

IBM FlashSystem is stable, we have not found any issues.

What do I think about the scalability of the solution?

The solution is scalable. The solution can be used for any size of business.

How are customer service and support?

I have not…

What is our primary use case?

We are using IBM FlashSystem for Oracle E-Business Suite backups.

What is most valuable?

IBM FlashSystem is a powerful effective storage solution. Additionally, it is user-friendly, anyone can use it.

What needs improvement?

We use some open-source tools for monitoring, such as Grafana and it should be bundled along with IBM FlashSystem.

For how long have I used the solution?

I have been using IBM FlashSystem for approximately two years.

What do I think about the stability of the solution?

IBM FlashSystem is stable, we have not found any issues.

What do I think about the scalability of the solution?

The solution is scalable.

The solution can be used for any size of business.

How are customer service and support?

I have not needed to contact the support.

How was the initial setup?

The implementation is very simple.

What's my experience with pricing, setup cost, and licensing?

The price of IBM FlashSystem is reasonable.

What other advice do I have?

IBM FlashSystem is very simple and plug-and-play. I would recommend it.

I rate IBM FlashSystem a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Hybrid IT Enterprise Executive at a tech services company with 11-50 employees
Real User
Top 20
Reliable, easy to install, and well documented

What is our primary use case?

I am an IBM reseller and I sell this solution to our clients. I have a lot of knowledge of this solution. Our clients use this solution for database performance.

What is most valuable?

The most valuable feature is reliability.

What needs improvement?

Cloud file sharing is an area that needs improvement.

For how long have I used the solution?

I have been selling this solution since it was released. We sell the whole model, the entire line.

What do I think about the stability of the solution?

IBM FlashSytem is very stable.

What do I think about the scalability of the solution?

This solution is very scalable. We have no issues with the scalability of the IBM FlashSystem.

How are customer service and technical support?

Technical support…

What is our primary use case?

I am an IBM reseller and I sell this solution to our clients. I have a lot of knowledge of this solution.

Our clients use this solution for database performance.

What is most valuable?

The most valuable feature is reliability.

What needs improvement?

Cloud file sharing is an area that needs improvement.

For how long have I used the solution?

I have been selling this solution since it was released.

We sell the whole model, the entire line.

What do I think about the stability of the solution?

IBM FlashSytem is very stable.

What do I think about the scalability of the solution?

This solution is very scalable. We have no issues with the scalability of the IBM FlashSystem.

How are customer service and technical support?

Technical support is complicated.

The technical support can be improved. it should be more automated.

How was the initial setup?

The initial setup is straightforward. 

It is well documented.

What's my experience with pricing, setup cost, and licensing?

You purchase it as a bundle and the price is comparable.

What other advice do I have?

I would rate IBM FlashSystem a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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