The most valuable feature of IBM Business Automation Workflow is cost management.

It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.

IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations. It enables better communication between different departments by operating as a unified platform for process management.

For us, it is important that robust systems are in place so that business users can focus on the business process, rather than only on functionalities. The solution reduces the time to the resolution which is essential for businesses.

The most valuable feature of IBM Business Automation Workflow is plenty of functionality.

The features that we have found most notable are similar to what we have with IBM BPM. Because we have done the automation so that when a document comes from the customer as a soft copy, there is an optical character reader ensuring that the data will be integrated with the BPM. We thought of the human interaction, checking everything, and you can create a case file identification like in BPM.

Most valuable is how it improves the customer experience. Our company adds the value for the overall implementation, and clients always ask us, "Based on our investment, what value we will receive?" Automation will help them to improve their efficiency for any case resolution and improve the customer experience.

The usability is nice.

Its interface is well-designed and user-friendly. Often, when you initiate an action, you get a pop-up notification that appears on the screen. The issue with this is that it's disruptive and can interrupt your workflow. You have to either close it or wait for it to disappear before you can proceed to the next step. This can be quite frustrating, especially if these notifications keep coming up frequently. As an IT user, it's important for me that the interface doesn't constantly disrupt my work with a barrage of pop-ups.

This product is tightly integrated with the RPA automation process which has a lot of good features. They have recently made some enhancements and added new features. 

IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now. That's something that should have been done a while ago but is something that's a real big game-changer for them.

It is the only product that includes capture content management and a process suite, as well as rules in RPA.

IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require.

It's a flexible solution.

The ability to connect between BAW processes and robotic processes is very useful.

The UA features in the framework are very good. It promotes reusability, which is an advantage for us.

The dashboards are helpful because you can display reports directly on your screen.

It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it.

The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through.

This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS.

The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily. 

You can do customizations very easily and because of this, it is highly flexible. 

The setup is very easy.

It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features.

The usability of the solution, from an application developer's perspective, is strong. From an infrastructure and deployment management perspective it's okay. For business users, the usability is strong at the task- and work-completion levels.

The most valuable feature is automation, which is quite strong and we are quite happy with it.

It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications.

The tool is really great for rolling processes out quickly without being too locked into them, so you still have the ability to come back and make alterations and grow. Let your processes grow with your business and keep that competitive edge through your operational efficiencies.

No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes.

Technical people can use the tool to build custom widgets. They can just start coding if that is their comfort zone. Though, I might not recommend it. Obviously, you should always use what is there first, then when you find the deficit start to think about code. 

One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA.

Also, the usability is pretty impressive. We can bring this quickly to market. We can start with a quick proof of concept and then we can take that to the next level. We can also use it to build auxiliary solutions for future use.

The business process modeling is the most valuable feature.