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Product Owner at a healthcare company with 51-200 employees
Real User
Feb 15, 2023
Easy to deploy, and stable, but the multiple dashboards are complex
Pros and Cons
  • "Grafana is able to connect with multiple data sources, unlike Elasticsearch."
  • "There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."

What is our primary use case?

We primarily use the solution as a dashboard and visualization tool for our business units.

What is most valuable?

Grafana is able to connect with multiple data sources, unlike Elasticsearch.

What needs improvement?

There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use.

I would like to have alerting functions added to the solution.

For how long have I used the solution?

I have been using the solution for seven years.

Buyer's Guide
Grafana
August 2026
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What do I think about the stability of the solution?

The solution is stable.

Which solution did I use previously and why did I switch?

We previously used Pearl and PHP but they were outdated.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

We are using the open-source license.

What other advice do I have?

I give the solution a seven out of ten.

The solution requires one day a week for maintenance.

We have 200 people using the solution in our organization.

We built a web service around Prometheus and Grafana and control them through the web API, which is very helpful with deployment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2066889 - PeerSpot reviewer
Software Engineer at a retailer with 10,001+ employees
Real User
Top 20
Jan 31, 2023
Easy to use, scalable, and stable
Pros and Cons
  • "Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
  • "It can take a considerable amount of time to learn the graphs if a long duration is selected."

What is our primary use case?

In order to understand trends, troubleshoot any issues, and gain observability of our hundred-server retail market cluster, we started using Grafana. This allows us to detect causes and better understand what is happening in the cluster.

What is most valuable?

Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days. This allows us to better understand our data and the trends associated with it.

What needs improvement?

It can take a considerable amount of time to learn the graphs if a long duration is selected. Additionally, other aspects such as networking may also come into play. Thus, the loading of graphs for long durations may require additional optimization to improve performance.

For how long have I used the solution?

I have been using the solution for a couple of years.

What do I think about the stability of the solution?

I would rate the stability of the system a seven out of ten. There are some conditions that can affect this rating, however, we have already addressed a few issues that were causing problems in the backend.

What do I think about the scalability of the solution?

I give the scalability of the solution an eight out of ten.

Which solution did I use previously and why did I switch?

We previously used Zabbix and switched to Grafana because of its ease of use.

How was the initial setup?

The initial setup is simple. Depending on our needs initially. To plot graphs, there are many plugins and open-source dashboards available for use. 

What was our ROI?

All of us in the company have been utilizing Grafana and appreciating its results. Grafana is cost-effective and has provided us with a clear, comprehensive view of our applications, infrastructure, and more.

What's my experience with pricing, setup cost, and licensing?

We use the open-source version of Grafana.

What other advice do I have?

I give the solution an eight out of ten.

The beginning is simple, so anyone interested can quickly deploy and begin using Grafana without any difficulty.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Grafana
August 2026
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,769 professionals have used our research since 2012.
Erika Loots - PeerSpot reviewer
DevOps engineer at Telesure Investment Holdings (TIH)
Real User
Jan 29, 2023
Good features and can be deployed quickly
Pros and Cons
  • "The solution has good features."
  • "Lacks in-depth graphs and sufficient AI."

What is our primary use case?

Our primary use case is for insight on CPU, what's happening in namespaces and nodes.

What is most valuable?

We like the features, it's a basic dashboard.

What needs improvement?

I'd like to see more in-depth graphs and more AI, alerting and log aggregation.

For how long have I used the solution?

We've used this solution for two years. 

What do I think about the stability of the solution?

The solution is stable if you use it separate to Rancher. 

What do I think about the scalability of the solution?

Scalability could be improved. 

How was the initial setup?

Deployment is straightforward and takes a few minutes. It comes with Rancher so you can spin it up quickly. 

What's my experience with pricing, setup cost, and licensing?

We're using the open-source version. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at Taotesting
Real User
Top 10
Jan 20, 2023
Helpful for matrix and logging, but we need different applications to view specific information
Pros and Cons
  • "The integration between Loki and Tempo is valuable."
  • "We need different kinds of applications in our infrastructure to see information in Grafana."

What is our primary use case?

We use Grafana for matrix and logging Kubernetes.

How has it helped my organization?

Many bottlenecks are sent to the base on the logs generated on Loki. We can create alerts based on that log, see the traces and find the bottlenecks easily.

What is most valuable?

The integration between Loki and Tempo is valuable.

What needs improvement?

We need different kinds of applications in our infrastructure to see information in Grafana. For example, some other companies use OneAgent, which takes control like Grafana but in one place and is better than Grafana.

For how long have I used the solution?

We have been using this solution for three years and are using the below enterprise. It is deployed on-premises.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable based on different metrics, and we have 40 users.

How are customer service and support?

We have raised a lot of tickets, and they respond fast. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are working with the Dynatrace team to have POC email infrastructure.

How was the initial setup?

The initial setup was complex because we needed to specify many configurations. I rate the setup a seven out of ten. A third party completed the deployment, and the maintenance was done in-house. It is not difficult to maintain.

What other advice do I have?

I rate the solution a seven out of ten. Regarding advice, ensure there is proof of courses for every tool to see the best fit for your infrastructure.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Member of Technical Staff at a tech vendor with 10,001+ employees
Real User
Dec 14, 2022
Great graphs and dashboards with the ability to try to free
Pros and Cons
  • "There are multiple kinds of models there to create dashboards, which is quite useful."
  • "There are some areas of network drives that are not showing as expected based on server usage."

What is our primary use case?

We're getting the data from the CA team to Grafana, just feeding the data here from there. I used to create the standard dashboards and the custom dashboards based on the user's request.

We use the product in a logistics project where I used it for creating the dashboard for the packages and delivery kind of logistics projects.

What is most valuable?

There are multiple data fields we can create and graph models and gauge models. There are multiple kinds of models there to create dashboards, which is quite useful. 

The solution is stable.

Support is helpful.

What needs improvement?

I don't have any notes for improvement. 

There are some areas of network drives that are not showing as expected based on server usage. On the server, it was showing in GB model. However, in Grafana, It is in bytes. Therefore, the calculation it was not showing correctly. That is something that needs to be changed by the vendor team. 

The initial setup is not necessarily straightforward.

For how long have I used the solution?

I've been using the solution for two and a half years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There aren't bugs. It's not glutchy. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product works for monitoring as well, including log monitoring, monitoring, and alerting. However, we are using just the dashboard. Therefore, I cannot give my view on whether it is scalable or not.

We have about seven admins and 20 users on the solution. 

How are customer service and support?

As Grafana is involved with the DX APM, we used to reach out to the vendor about any issues on the Grafana related to the DX APM. They had good expertise on Grafana and helped us a lot.

Which solution did I use previously and why did I switch?

I've used other solutions. Grafana graph in representation is more clear for users. They like the view better. Any application has performance issues. We can set up the thresholds on the dashboard to 90% critical and 80% as warnings. We can update those values in the dashboards if we want. It is very colorful with multiple colors to differentiate things. It's just easier to use than anything else.

How was the initial setup?

The initial setup isn't straightforward. Users need to learn the product first. At that point, it becomes easier. 

There isn't really a deployment so much as a one-time integration from the APM for Grafana.

Whenever we create a new agent or an existing agent is used to create the dashboard in Grafana, it normally takes one or two hours to create one dashboard. One dashboard means it has multiple panels like CPU, memory, and application back and front end.

There are a lot of panels. If the user request has very minimal panels, then it takes just 30 minutes to an hour. If they need multiple panels and multiple windows for the graph on a dashboard, then it takes two to three hours to complete it.

Once it is set up, the solution is easy to maintain. 

What about the implementation team?

I handled the deployment myself. 

What other advice do I have?

I was involved in the Broadcom DX APM. I did some POCs and created the dashboard. 

There is a feature called DX Dashboards there. It was used in the Lucene queries, and the dashboards are very innovative, and users like it a lot based on the dashboards.

We're using the solution that's the latest version. 

If a potential customer is already into any other dashboard view, I would advise them to create one free license and create dashboards and observe how it looks compared to their existing dashboard. That way, they'd be able to compare and see which would be better for them.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jatin Sawhney - PeerSpot reviewer
Information Security Associate Manager at a tech services company with 10,001+ employees
Real User
Sep 23, 2022
Great live monitoring and alerts
Pros and Cons
  • "Grafana's best features are live monitoring and alerts."
  • "It would be helpful if Grafana provided more information and training on how to use Prometheus."

What is our primary use case?

I use Grafana's multiple dashboards for throughput for real-time analysis of monitoring, checking creds and authentication requests, and monitoring the time between direct services.

What is most valuable?

Grafana's best features are live monitoring and alerts.

What needs improvement?

In order to enable Grafana, you need another tool called Prometheus, which loads data to it. It would be helpful if Grafana provided more information and training on how to use Prometheus. In the next release, Grafana should include API monitoring.

For how long have I used the solution?

I've been using Grafana for two years.

What do I think about the stability of the solution?

Grafana is stable.

What do I think about the scalability of the solution?

Grafana is scalable and can be implemented in multiple environments.

How was the initial setup?

The initial setup is fairly straightforward, and Grafana is easy to configure.

What other advice do I have?

I would give Grafana a rating of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead at Capgemini
Real User
Sep 14, 2022
Helps us to monitor our traffic, but there are limited options
Pros and Cons
  • "The best feature was the creation of graphs and trends to know if the traffic was low or okay."
  • "If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
  • "I don't believe that Grafana fulfilled the requirements completely. That's why we moved to Datadog."

What is our primary use case?

We used Grafana to monitor our traffic.

What is most valuable?

The best feature was the creation of graphs and trends to know if the traffic was low or okay. We could create week-over-week traffic and trend analysis as well. All these features were good and were the only features I used.

What needs improvement?

If there was an issue on one node, we couldn't drill down and see all the issues on other nodes or see if there were interlinked issues. However, Datadog allowed us to do this. In Datadog, we could take our complete environment and see what nodes went down simultaneously and the cause. For example, Datadog allows you to see in the graphs whether the database is locked or if there was a firewall issue. However, in Grafana, we had to add everything into a single dashboard manually.

In the next release, there should be more of a colour palette. The colour palette in Grafana is limited, and it chooses its own. We used hundreds of services to monitor into a single graph, so in the stacked chart, it chose the colour needs, and when we wanted to change it, there were only four or five options.

For how long have I used the solution?

I used this solution when I worked for Expedia. We used the solution for about three years.

What do I think about the stability of the solution?

There were no breakdowns or hiccups.

What do I think about the scalability of the solution?

I am unaware of the scalability. There were around 500 users when I worked there. The network team was using it on a large scale.

Which solution did I use previously and why did I switch?

I don't believe that Grafana fulfilled the requirements completely. That's why we moved to Datadog.

How was the initial setup?

I was not involved in the initial setup. We had a password issue at a point, but I am unsure if that was an issue with the solution or just within the organization.

What's my experience with pricing, setup cost, and licensing?

Grafana was not an open source, and we had to pay for a license to use it. The same was the case with CashPoint. There was a license, but I'm unaware of how much we were paying.

Which other solutions did I evaluate?

I believe my old company chose Grafana because they initially wanted to monitor the traffic and know the firewall and scaling.

What other advice do I have?

I rate Grafana a six out of ten because Grafana has limited options compared to Datadog. Regarding advice, it was pretty simple to use Grafana. The trickiest part was creating a new dashboard, working on the query and adding the requirement. So you have to have the source and path handy to put that in the query. Any user can use Grafana once they understand what the dashboards are doing and what data is being searched from those dashboards.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure & System Administrator at a tech company with 1-10 employees
Real User
Jun 27, 2023
A good solution to track all the servers and platforms, but it needs to improve its configuration part
Pros and Cons
  • "Grafana is a very scalable product. It's a really good product."
  • "I had issues with the solution's configuration part."

What is our primary use case?

I copied it on my primary server. I use it to monitor servers. I would say it is a good solution to track all the servers and platforms, specifically the technical platforms.

What is most valuable?

Grafana has such features that it need not exist on other products.

What needs improvement?

I had issues with the solution's configuration part. Though I resolved it, the configuration is an area needing improvement since it is the solution's only problem.

For how long have I used the solution?

I have experience using Grafana. I am a new user of the tool.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven and a half out of ten.

What do I think about the scalability of the solution?

Grafana is a very scalable product. It's a really good product.

I know many people who use Grafana to monitor SuccessFactors.

How was the initial setup?

The setup is not very easy or difficult, so it is in the middle because I faced an issue with it the first time, but the next time, I will configure it and make it work properly and in the correct manner.

What other advice do I have?

To those planning to use the solution, I would say that they need to add the system administrator to use and install Grafana as a monitoring tool to check servers and platforms. It's a good solution to monitor all the platforms.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director of Software Development at a computer software company with 201-500 employees
Real User
Apr 19, 2023
Great for visualizing and dashboards; we also use it for our network operation center
Pros and Cons
  • "Provides good dashboard visualization."
  • "Lacks event management which affects our DevOps people."

What is our primary use case?

We use this solution for visualizing and dashboards. We also use it for our network operation center. I'm a software development director and we are users of Grafana

What is most valuable?

The alerts feature is very good as is the dashboard visualization. We count our orders and if there's a decrease we send alerts. They are useful. 

What needs improvement?

The solution lacks event management which affects the DevOps people.

For how long have I used the solution?

I've been using this solution for eight months. 

What do I think about the stability of the solution?

We haven't had any stability issues. 

What do I think about the scalability of the solution?

The scalability is sufficient for our needs. 

What's my experience with pricing, setup cost, and licensing?

I'm not involved in licensing but I believe Grafana is a relatively inexpensive solution. 

Which other solutions did I evaluate?

Our subcontractor has suggested that we move to InsightEye because Grafana only visualizes the dashboards whereas InsightEye is more proficient and has more functionalities. 

What other advice do I have?

I recommend this solution if you're looking for some metrics. I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vladislav Iofe - PeerSpot reviewer
Application Architect at CUSTIS
Real User
Apr 13, 2023
Scalable solution with an easy deployment process
Pros and Cons
  • "It has good stability."
  • "They should improve the functioning of its editing tool."

What is our primary use case?

We use the solution to monitor business applications. It helps us analyze the technical and business metrics. We can find out the reason behind the delays in business processes using it.

What needs improvement?

They should improve the functioning of the editing tool in the solution's older version.

For how long have I used the solution?

We have been using the solution since 2018.

What do I think about the stability of the solution?

I rate the solution's stability as an eight.

What do I think about the scalability of the solution?

It is a scalable solution, but we use it only for one instance. We have over twenty solution users, including support engineers, developers, and system administrators.

How are customer service and support?

The solution's customer service team has several support engineers to address the queries.

How was the initial setup?

The solution's initial setup was straightforward. We have hosted it on Kubernetes installation.

What about the implementation team?

Our team of three DevOps engineers executes the deployment process of the solution.

What's my experience with pricing, setup cost, and licensing?

You need to purchase the solution's license for its commercial use.

What other advice do I have?

It is a powerful solution. I rate it as a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.