Grafana Reviews

We use this solution for monitoring activity for e-commerce businesses. With Grafana, we can identify in detail where issues come from and solve the problem. We are customers of Grafana. 

The solution provides more of a graphical representation so we can see any incoming requests, each and every functionality, and quickly know where the issue is. It's very helpful in terms of monitoring with respect to the market from a request to a response.

Grafana has made some changes recently. Previously, we had different dashboards but they have now merged the three designs into one dashboard and now we have to monitor a single dashboard for multiple reasons. It may not seem challenging, but we have critical issues that arise, and we don't know where they're coming from. We have to check all three aspects which takes us longer than it used to and can also affect productivity.

I've been using this solution for one year. 

Grafana is a stable product.

The solution is scalable, we have over 40 users. 

We have good technical support. 

I recommend this solution but for someone who doesn't have experience with Grafana, it may take a while to understand because it presents everything with a graphical representation and you need to figure out why there are multiple dashboards.  

I rate this solution eight out of 10. 

We use Grafana to visualize IT infrastructure monitoring data. We have real-time, historical, and trend data that we can visualize in a flexible manner using Grafana. We use Zabbix to collect, process, and store the data. Zabbix has its own inbuilt visualization widgets, dashboards, and graphs, however, Grafana adds more flexibility. We have integrated Zabbix with Grafana using the Zabbix API which gives access to almost all components of the Zabbix Software.

Our environment is on-premises so we have both Zabbix and Grafana locally installed.

Grafana has greatly improved the way we visualize monitoring data. Now, every team member from directors, managers, sales representatives, to technical engineers can be granted access to custom dashboards relevant to their line of work.

With the latest Grafana versions, reports can be generated from dashboards to update senior management officers. 

The dashboards are not only intuitive and insightful, but they are also beautiful so it makes monitoring and data visualization more enjoyable.

Since it can easily be integrated with other software, having that important part of data processing taken care of makes technical teams more focused on improving data sources and enriching the data.

The ability to create almost all kinds of graphs and visualize any kind of information in an appealing way is extremely useful to us.

The customizability of dashboards and widgets is impressive.

The flexibility in integration with other tools as data sources of data enriching tools has been great.

It is open-source, so it saves a lot on costs and the community is friendly and powerful.

The product can be used to cater to multiple use cases. Almost any kind of visualization is possible with Grafana and all dashboards are configurable.

The ability to import and export dashboards saves us a lot of time for popular systems and dashboards.

The lack of native ability to aggregate data from multiple sources could be improved. As it is not a data store, it is challenging to correlate data from multiple data sources. Adding an out-of-box capability to aggregate and correlate different types of data would make Grafana even better.

It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific. Improvements in that area would be great.

Machine learning capabilities are still limited. This is an improvement in that area is needed.

Performance improvement when querying and searching textual data would be beneficial.

I've used the solution for more than three years

When computing resources are properly optimized Grafana runs in a quite stable manner. As Grafana is an analytics and visualization platform, it is a bit hungry on CPU and Memory usage. When Grafana instances are properly planned and configured, computing resources bottlenecks can be avoided. Our instances haven't given us headaches from the time we set them up. 

Grafana is mainly for visualization, so many instances can be set as needed. Grafana can also be configured for high availability for some scenarios like alerting, authentication, and databases.

We haven't bought technical support and haven't dealt with their customer service agents.

We used native dashboards and graphs of another system we use. We use Zabbix for monitoring but we added Grafana to add more visualization flexibility.

The initial setup was straightforward, however, some resource optimization and tuning were needed. We have experienced professionals in tuning OS systems and application resources so it was not too complex for us.

We implemented everything fully in-house. Since we never had a vendor team, we don't know yet the level of expertise they have. The Grafana community has been so helpful in this regard.

I can confidently say we have a 100% return on investment. Grafana has greatly enriched our data visualization and analytics. We see the prospect of it appealing even to more senior management. They may not be quite technical, but they appreciate having data nicely visualized so they know what is going on.

You can choose from the fully open-source or enterprise editions. We chose the open-source and did everything in-house. Thorough planning and performance considerations are important, as the tool can be heavy on memory and computing resources.

We considered Kibana before we chose this solution.

The solution is great and is one of the best in the market for visualization.

I use Grafana since it is interconnected with Zabbix. I also use Grafana for the dashboard of machines from VMware and for some network devices connected to Zabbix.

The ability to use Grafana with Zabbix is a valuable feature for me. Zabbix provides me with alerts and information if something goes wrong, while Grafana offers a better dashboard that is more stable. If you know Grafana well, it can show you everything, like the uptime of different sources and other areas.

I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten hours. In Grafana, only one big field with one text name is shown in the documentation. When it comes to production, it is only for a period of time that some fields on each side give the information they have. I researched on Google and other forums and saw that people face problems when they can't connect a field with the same value. The aforementioned area in the tool needs improvement.

I have been using Grafana for nine months. I am a customer of the product.

I have always had a stable version of the product. In general, I have not had any issues with the product.

The technical personnel in my company use the tool, and it is possible to add or delete devices and other statuses in the solution. Around five people in my company use the product.

I have always used the online forums or the internet to find information related to the product. I have not contacted the tool's technical support.

The product's initial setup phase was very easy.

The solution is deployed on an on-premises model.

For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.

My company chose Grafana over other products in the market considering its integration capabilities with Zabbix, good documentation, and the many topics about the tool that are available on the internet.

I would suggest Grafana to those who use Zabbix because it helps users get a lot of information on networks and resolve a lot of problems.

I could do everything in Grafana with the help of graphs and documentation and get information on different types of devices.

I rate the overall tool an eight to nine out of ten.

We use the solution in a financial institution to monitor applications and infrastructure. 

We really only started. 

So far, the management is very good.

The dashboards are very easy to work with. 

It's a fantastic tool.

Support is helpful. There are many useful forums users can turn to as well.

It can scale.

The stability is good.

There are not a lot of plugins for financial market monitoring. Our old tool had more plugin capabilities. 

We need more AI features. We need more data analytics and monitoring done by AI.

We just started using the solution. We haven't used it for that long. 

The solution is very stable. There are no issues with reliability. There are no bugs or glitches and it doesn't crash or freeze. 

I'd rate the scalability nine out of ten. It can extend well. 

The team that is implementing the solution has relied quite a bit on the support and forums, and so far, it has been helpful. So far, we are satisfied with the level of support on offer. 

We used to use a different solution. It had very specific tools for fixed message monitoring, among other features, that were useful for finance companies. Grafana doesn't have much that tailors to our sector. 

I was not involved in the implementation. I work with the team that has implemented it. 

We're a customer and end-user. 

We are likely using the latest version of the solution. I'm not sure of the version number. 

I'd rate the solution six out of ten. So far, I can't say it's doing more than our older monitoring was doing. 

We primarily use the solution for site visibility.

It helps us monitor our applications and their performance, including CPU.

The heat maps are great.

We like the dashboards on offer. 

It's a stable product.

The solution can scale well.

Pricing isn't overly expensive.

Technical support is good. 

I cannot think of any specific issues we've had.

We'd like an enhancement of legends and labels in the UI. The formatting could be better. 

I've been using the solution for two years. I haven't used it for too long just yet. 

I'd rate the stability eight out of ten. There aren't bugs or glitches that I have noticed. It doesn't crash or freeze. I find it to be reliable. 

I'd rate the scalability eight out of ten. It can extend well. 

We had 50 or more people using it in my previous organization. 

Technical support is fine. They have been helpful and responsive. 

Positive

I'm not sure if it is easy to set up the solution. I did not handle the deployment. 

I have not looked into the ROI.

The pricing is moderate. It is neither too expensive nor overly cheap. 

I am using the latest version of the solution. 

As a cloud solution, it is very good. Many organizations are going to the cloud, and Grafana is the best way to monitor those cloud environments.

I'd rate the solution eight out of ten. It is a good solution. 

We have a few use cases. We have charts for infrastructure, CPU usage, etc. We have included a lot of metrics for WAFs. We also have some customer metrics and business metrics, such as any number of transactions for a specific action happening on the site. 

It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier.

It's difficult to see the trends on the graph when the range is too long. 

At the company, they'd been using Grafana since I joined. It has been about three years.

It has been working fine for us.

With our workload, it's working fine. Going by that, I'd rate it a 10 out of 10, but I don't know about the other cases.

I've not contacted them.

I don't know if it's the same, but we were using CloudWatch in AWS.

Honeycomb is also similar to this. With all the metrics and performances, you can build dashboards, but I'm new to it.

Our team has two people who are in charge of that, but I'm not aware of its implementation.  

I don't have much experience with other tools, but for my specific case, it has been working great. I'd rate it a 10 out of 10.

I was using a restricted version of Grafana where I didn't have the option to create alerts and didn't have direct options to build dashboards. We used the already built-in dashboards there. Therefore, the most valuable thing was that it had a good visualization tool where we got better clarity on the issues to select the timeline and see the data or charts. So, the visualization tool is the most valuable feature I found.

It could be more user-friendly. For example, if I need to build a chart, I first need to sit and learn something on Grafana to write a query to create a chart, it is not user-friendly. 

Its UI features to create charts can also be improved. Some features could have a link to the documentation. 

Another thing I would like is the alerting feature because it was not there in the version I was using.

Grafana is a stable product because with whatever frequency I have used this tool, I have never faced any downtime. Grafana's dashboard is stable.

It is a scalable product because we used Grafana on-prem, with only one server. If we need to add more Grafana servers, it is possible.

I did not use Grafana that much as it was a built-in application of the company I worked at.

Grafana does not have straightforward documentation or direct answers on help pages. I would suggest Grafana users get support from another user or someone who already has used Grafana. While using Grafana, we need to understand how the queries are written to build a new chart. A new user would need to explore it, how it works, how to install it, etc. It would make it easier to use Grafana.

I give Grafana a rating of six out of ten because it is not very user-friendly. It also needs clear documentation and requires time to get started.

We primarily use the solution as a dashboard and visualization tool for our business units.

Grafana is able to connect with multiple data sources, unlike Elasticsearch.

There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use.

I would like to have alerting functions added to the solution.

I have been using the solution for seven years.

The solution is stable.

We previously used Pearl and PHP but they were outdated.

The initial setup is straightforward.

The implementation was completed in-house.

We are using the open-source license.

I give the solution a seven out of ten.

The solution requires one day a week for maintenance.

We have 200 people using the solution in our organization.

We built a web service around Prometheus and Grafana and control them through the web API, which is very helpful with deployment.