Try our new research platform with insights from 80,000+ expert users
Cloud Engineer at a cloud solution provider with 51-200 employees
Real User
Nov 12, 2023
An open-source analytics and monitoring platform that excels in flexible data visualization and diverse data source integration, but may require improvement in automating daily reports
Pros and Cons
  • "It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
  • "There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations."

What is our primary use case?

We use it internally to monitor both hardware and virtual machines running on our servers and then generate reports based on the monitoring data.

What is most valuable?

One standout feature is its open-source nature. It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports. From a cost perspective, it stands out positively, especially when compared to other tools, given its robust functionality as an open-source solution.

What needs improvement?

There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations. This enhancement would make the monitoring tool more efficient and streamlined. While it does produce reports, the quality might not be optimal.

For how long have I used the solution?

I have approximately two years of experience working with it.

Buyer's Guide
Grafana
January 2026
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,844 professionals have used our research since 2012.

What do I think about the stability of the solution?

I haven't encountered any issues or bugs while using it, and it has been stable throughout.

What do I think about the scalability of the solution?

Numerous users, ranging from five hundred to a maximum of three hundred, frequently engage in upscaling and downscaling activities. The system handles this well, and the performance remains stable, even when multiple users log in and out simultaneously.

How was the initial setup?

The initial setup is not overly complicated nor excessively straightforward. It's a manageable process that involves following a step-by-step approach.

What's my experience with pricing, setup cost, and licensing?

It's free of cost; it operates as an open-source tool.

What other advice do I have?

It is recommended for use, and in parallel, WebEx is another open-source tool. Both are straightforward to deploy on a Linux server. The process is simple and similar to each other, and there's no need for any complex procedures. Deploying these monitoring tools on a Linux server is hassle-free. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BahmanJafari - PeerSpot reviewer
Head of Operations Engineer at a tech services company with 51-200 employees
Real User
Sep 27, 2023
A stable solution that enables seamless visualization and movement of data between teams
Pros and Cons
  • "The comparison feature is very good."
  • "The service dashboard is very hard and needs improvement."

How has it helped my organization?

Our team used a Grafana for training.

What is most valuable?

The comparison feature is very good. 

What needs improvement?

The service dashboard is very hard and needs improvement. 

For how long have I used the solution?

I have been using Grafana for six to seven years. 

What do I think about the stability of the solution?

It is a stable solution. 

How was the initial setup?

The solution was deployed with Kubernetes. The deployment took an hour to complete. It is not difficult to maintain as Kubernetes gives easy updates. 

What's my experience with pricing, setup cost, and licensing?

I am using the open source version. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Grafana
January 2026
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,844 professionals have used our research since 2012.
Varaprasad - PeerSpot reviewer
Senior Technical Lead
Real User
Mar 29, 2023
Great heat maps and dashboards with decent reliability
Pros and Cons
  • "The solution can scale well."
  • "The formatting could be better."

What is our primary use case?

We primarily use the solution for site visibility.

How has it helped my organization?

It helps us monitor our applications and their performance, including CPU.

What is most valuable?

The heat maps are great.

We like the dashboards on offer. 

It's a stable product.

The solution can scale well.

Pricing isn't overly expensive.

Technical support is good. 

What needs improvement?

I cannot think of any specific issues we've had.

We'd like an enhancement of legends and labels in the UI. The formatting could be better. 

For how long have I used the solution?

I've been using the solution for two years. I haven't used it for too long just yet. 

What do I think about the stability of the solution?

I'd rate the stability eight out of ten. There aren't bugs or glitches that I have noticed. It doesn't crash or freeze. I find it to be reliable. 

What do I think about the scalability of the solution?

I'd rate the scalability eight out of ten. It can extend well. 

We had 50 or more people using it in my previous organization. 

How are customer service and support?

Technical support is fine. They have been helpful and responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

I'm not sure if it is easy to set up the solution. I did not handle the deployment. 

What was our ROI?

I have not looked into the ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate. It is neither too expensive nor overly cheap. 

What other advice do I have?

I am using the latest version of the solution. 

As a cloud solution, it is very good. Many organizations are going to the cloud, and Grafana is the best way to monitor those cloud environments.

I'd rate the solution eight out of ten. It is a good solution. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Owner at a healthcare company with 51-200 employees
Real User
Feb 15, 2023
Easy to deploy, and stable, but the multiple dashboards are complex
Pros and Cons
  • "Grafana is able to connect with multiple data sources, unlike Elasticsearch."
  • "There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."

What is our primary use case?

We primarily use the solution as a dashboard and visualization tool for our business units.

What is most valuable?

Grafana is able to connect with multiple data sources, unlike Elasticsearch.

What needs improvement?

There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use.

I would like to have alerting functions added to the solution.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

The solution is stable.

Which solution did I use previously and why did I switch?

We previously used Pearl and PHP but they were outdated.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

We are using the open-source license.

What other advice do I have?

I give the solution a seven out of ten.

The solution requires one day a week for maintenance.

We have 200 people using the solution in our organization.

We built a web service around Prometheus and Grafana and control them through the web API, which is very helpful with deployment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Erika Loots - PeerSpot reviewer
DevOps engineer at a insurance company with 1,001-5,000 employees
Real User
Jan 29, 2023
Good features and can be deployed quickly
Pros and Cons
  • "The solution has good features."
  • "Lacks in-depth graphs and sufficient AI."

What is our primary use case?

Our primary use case is for insight on CPU, what's happening in namespaces and nodes.

What is most valuable?

We like the features, it's a basic dashboard.

What needs improvement?

I'd like to see more in-depth graphs and more AI, alerting and log aggregation.

For how long have I used the solution?

We've used this solution for two years. 

What do I think about the stability of the solution?

The solution is stable if you use it separate to Rancher. 

What do I think about the scalability of the solution?

Scalability could be improved. 

How was the initial setup?

Deployment is straightforward and takes a few minutes. It comes with Rancher so you can spin it up quickly. 

What's my experience with pricing, setup cost, and licensing?

We're using the open-source version. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1998342 - PeerSpot reviewer
Senior Associate at a consultancy with 10,001+ employees
Real User
Nov 18, 2022
A good starting point for SRE but managing defects is difficult without granular details
Pros and Cons
  • "Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
  • "Writing queries can be a bit difficult because the syntax must be maintained."

What is our primary use case?

Our company uses the solution as a monitoring tool that provides alerts and behavior information. We have many Spring Boot applications and the solution works well with them. 

What is most valuable?

The solution is adaptable, easy to use, and works well for microservices development. 

Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model.

What needs improvement?

It is difficult to manage defects because the solution does not provide granular details about the internal system for tracing. 

Writing queries can be a bit difficult because the syntax must be maintained. The dependency on syntax should be removed so that it does not matter for queries. 

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The solution has some stability issues because I don't always see proper results. In comparison to other tools, it is not the most stable when using extensive SRE techniques. 

Dynatrace and ELK are more stable but are more costly. An organization that needs strong stability and has a bigger budget could consider these tools.  

Stability, features, or quality should not be based on cost. It is important to compare SRE models to find the best for your environment. 

How are customer service and support?

I have never needed technical support. 

How was the initial setup?

The initial setup is easy for on-premises. You install, integrate, and immediately see the visualization. 

I am not sure about the ease of cloud or enterprise-level setups. 

What about the implementation team?

We implemented the solution in-house. 

What's my experience with pricing, setup cost, and licensing?

I use the open source model so it is free. 

Which other solutions did I evaluate?

In the SRE model, there are many tools evolving but the solution is a good starting point for SRE with Spring Boot. Once you become familiar with SRE and are clear about the terminology, you can explore other products. Other users will say ELK or Dynatrace are good, but the best solution depends on your requirements. 

SRE is a journey that is uncovered as you progress. The solution is adaptable, easy to configure, works for microservices development, and integrates with Spring Boot so it is the best product for starting points. 

What other advice do I have?

The solution is a visualization tool that is pretty easy to use. Writing queries can be difficult so it is important to learn how to integrate with data sources before you write queries to visualize those metrics. 

I rate the solution a six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Felipe Lopes - PeerSpot reviewer
Engineering Manager at a wellness & fitness company with 501-1,000 employees
Real User
Oct 17, 2022
You can create dashboards to instantly see your business, technical, and service metrics
Pros and Cons
  • "The initial setup is straightforward with just a few clicks on the solution's cloud."
  • "The solution has room for improvement with a better API to help automate the construction of the dashboards easier."

What is our primary use case?

The primary use case of the solution is to create business and technical dashboards in the metrics provided by the services through Prometheus.

How has it helped my organization?

The solution has improved our organization by providing a centralized way to instantly see our business, technical, and service metrics.

What is most valuable?

The most valuable features are the user-friendly interface and the ability to connect with many data sets.

What needs improvement?

The solution has room for improvement with a better API to help automate the construction of the dashboards easier.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

Previously we used New Relic before switching to the solution.

How was the initial setup?

The initial setup is straightforward with just a few clicks on the solution's cloud.

What about the implementation team?

The solution was implemented in-house with a few clicks.

What was our ROI?

I have seen a return on investment.

What other advice do I have?

I give the solution an eight out of ten.

There are 40 people using the solution in our organization and it requires three people to maintain it.

I would recommend you try to use as many tools as you can. You can have an ecosystem that is quiet and works like using Temple, Prometheus, and so on.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead at a tech services company with 10,001+ employees
Real User
Sep 14, 2022
Helps us to monitor our traffic, but there are limited options
Pros and Cons
  • "The best feature was the creation of graphs and trends."
  • "If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."

What is our primary use case?

We used Grafana to monitor our traffic.

What is most valuable?

The best feature was the creation of graphs and trends to know if the traffic was low or okay. We could create week-over-week traffic and trend analysis as well. All these features were good and were the only features I used.

What needs improvement?

If there was an issue on one node, we couldn't drill down and see all the issues on other nodes or see if there were interlinked issues. However, Datadog allowed us to do this. In Datadog, we could take our complete environment and see what nodes went down simultaneously and the cause. For example, Datadog allows you to see in the graphs whether the database is locked or if there was a firewall issue. However, in Grafana, we had to add everything into a single dashboard manually.

In the next release, there should be more of a colour palette. The colour palette in Grafana is limited, and it chooses its own. We used hundreds of services to monitor into a single graph, so in the stacked chart, it chose the colour needs, and when we wanted to change it, there were only four or five options.

For how long have I used the solution?

I used this solution when I worked for Expedia. We used the solution for about three years.

What do I think about the stability of the solution?

There were no breakdowns or hiccups.

What do I think about the scalability of the solution?

I am unaware of the scalability. There were around 500 users when I worked there. The network team was using it on a large scale.

Which solution did I use previously and why did I switch?

I don't believe that Grafana fulfilled the requirements completely. That's why we moved to Datadog.

How was the initial setup?

I was not involved in the initial setup. We had a password issue at a point, but I am unsure if that was an issue with the solution or just within the organization.

What's my experience with pricing, setup cost, and licensing?

Grafana was not an open source, and we had to pay for a license to use it. The same was the case with CashPoint. There was a license, but I'm unaware of how much we were paying.

Which other solutions did I evaluate?

I believe my old company chose Grafana because they initially wanted to monitor the traffic and know the firewall and scaling.

What other advice do I have?

I rate Grafana a six out of ten because Grafana has limited options compared to Datadog. Regarding advice, it was pretty simple to use Grafana. The trickiest part was creating a new dashboard, working on the query and adding the requirement. So you have to have the source and path handy to put that in the query. Any user can use Grafana once they understand what the dashboards are doing and what data is being searched from those dashboards.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.