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PankajSingh4 - PeerSpot reviewer
Senior Specialist at Qualitest
Real User
Leaderboard
The solution has a good UI dashboard, is easy to deploy, and is easy to monitor data
Pros and Cons
  • "The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data."
  • "I would like the ability to download my results into any format in order to share the information with my clients."

What is our primary use case?

The solution is used for monitoring the live monitoring of our load test.

What is most valuable?

The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data.

What needs improvement?

The solution's integration with other tools needs improvement.

I would like the ability to download my results into any format in order to share the information with my clients.

For how long have I used the solution?

I have been using the solution for over three years.

Buyer's Guide
Grafana
June 2025
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We currently have over 50 people using the solution.

How was the initial setup?

The initial setup is straightforward. The deployment usually takes one and a half hours.

What other advice do I have?

I give the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at Taotesting
Real User
Top 20
Helpful for matrix and logging, but we need different applications to view specific information
Pros and Cons
  • "The integration between Loki and Tempo is valuable."
  • "We need different kinds of applications in our infrastructure to see information in Grafana."

What is our primary use case?

We use Grafana for matrix and logging Kubernetes.

How has it helped my organization?

Many bottlenecks are sent to the base on the logs generated on Loki. We can create alerts based on that log, see the traces and find the bottlenecks easily.

What is most valuable?

The integration between Loki and Tempo is valuable.

What needs improvement?

We need different kinds of applications in our infrastructure to see information in Grafana. For example, some other companies use OneAgent, which takes control like Grafana but in one place and is better than Grafana.

For how long have I used the solution?

We have been using this solution for three years and are using the below enterprise. It is deployed on-premises.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable based on different metrics, and we have 40 users.

How are customer service and support?

We have raised a lot of tickets, and they respond fast. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are working with the Dynatrace team to have POC email infrastructure.

How was the initial setup?

The initial setup was complex because we needed to specify many configurations. I rate the setup a seven out of ten. A third party completed the deployment, and the maintenance was done in-house. It is not difficult to maintain.

What other advice do I have?

I rate the solution a seven out of ten. Regarding advice, ensure there is proof of courses for every tool to see the best fit for your infrastructure.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Grafana
June 2025
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
Principal Member of Technical Staff at a tech vendor with 10,001+ employees
Real User
Great graphs and dashboards with the ability to try to free
Pros and Cons
  • "There are multiple kinds of models there to create dashboards, which is quite useful."
  • "There are some areas of network drives that are not showing as expected based on server usage."

What is our primary use case?

We're getting the data from the CA team to Grafana, just feeding the data here from there. I used to create the standard dashboards and the custom dashboards based on the user's request.

We use the product in a logistics project where I used it for creating the dashboard for the packages and delivery kind of logistics projects.

What is most valuable?

There are multiple data fields we can create and graph models and gauge models. There are multiple kinds of models there to create dashboards, which is quite useful. 

The solution is stable.

Support is helpful.

What needs improvement?

I don't have any notes for improvement. 

There are some areas of network drives that are not showing as expected based on server usage. On the server, it was showing in GB model. However, in Grafana, It is in bytes. Therefore, the calculation it was not showing correctly. That is something that needs to be changed by the vendor team. 

The initial setup is not necessarily straightforward.

For how long have I used the solution?

I've been using the solution for two and a half years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There aren't bugs. It's not glutchy. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product works for monitoring as well, including log monitoring, monitoring, and alerting. However, we are using just the dashboard. Therefore, I cannot give my view on whether it is scalable or not.

We have about seven admins and 20 users on the solution. 

How are customer service and support?

As Grafana is involved with the DX APM, we used to reach out to the vendor about any issues on the Grafana related to the DX APM. They had good expertise on Grafana and helped us a lot.

Which solution did I use previously and why did I switch?

I've used other solutions. Grafana graph in representation is more clear for users. They like the view better. Any application has performance issues. We can set up the thresholds on the dashboard to 90% critical and 80% as warnings. We can update those values in the dashboards if we want. It is very colorful with multiple colors to differentiate things. It's just easier to use than anything else.

How was the initial setup?

The initial setup isn't straightforward. Users need to learn the product first. At that point, it becomes easier. 

There isn't really a deployment so much as a one-time integration from the APM for Grafana.

Whenever we create a new agent or an existing agent is used to create the dashboard in Grafana, it normally takes one or two hours to create one dashboard. One dashboard means it has multiple panels like CPU, memory, and application back and front end.

There are a lot of panels. If the user request has very minimal panels, then it takes just 30 minutes to an hour. If they need multiple panels and multiple windows for the graph on a dashboard, then it takes two to three hours to complete it.

Once it is set up, the solution is easy to maintain. 

What about the implementation team?

I handled the deployment myself. 

What other advice do I have?

I was involved in the Broadcom DX APM. I did some POCs and created the dashboard. 

There is a feature called DX Dashboards there. It was used in the Lucene queries, and the dashboards are very innovative, and users like it a lot based on the dashboards.

We're using the solution that's the latest version. 

If a potential customer is already into any other dashboard view, I would advise them to create one free license and create dashboards and observe how it looks compared to their existing dashboard. That way, they'd be able to compare and see which would be better for them.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AnmolRai - PeerSpot reviewer
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Consultant
Top 20
Graphical representation enables great visibility and source of any issue
Pros and Cons
  • "It provides a graphical representation and it's clear to see what's happening."
  • "Multiple dashboards combined into one dashboard has slowed things down for us."

What is our primary use case?

We use this solution for monitoring activity for e-commerce businesses. With Grafana, we can identify in detail where issues come from and solve the problem. We are customers of Grafana. 

What is most valuable?

The solution provides more of a graphical representation so we can see any incoming requests, each and every functionality, and quickly know where the issue is. It's very helpful in terms of monitoring with respect to the market from a request to a response.

What needs improvement?

Grafana has made some changes recently. Previously, we had different dashboards but they have now merged the three designs into one dashboard and now we have to monitor a single dashboard for multiple reasons. It may not seem challenging, but we have critical issues that arise, and we don't know where they're coming from. We have to check all three aspects which takes us longer than it used to and can also affect productivity.

For how long have I used the solution?

I've been using this solution for one year. 

What do I think about the stability of the solution?

Grafana is a stable product.

What do I think about the scalability of the solution?

The solution is scalable, we have over 40 users. 

How are customer service and support?

We have good technical support. 

How would you rate customer service and support?

Positive

What other advice do I have?

I recommend this solution but for someone who doesn't have experience with Grafana, it may take a while to understand because it presents everything with a graphical representation and you need to figure out why there are multiple dashboards.  

I rate this solution eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Faustine Chisasa - PeerSpot reviewer
System Administrator at TZ Telecom Ltd.
Real User
Top 5Leaderboard
Customizable, flexible, open source dashboarding tool supporting a lot of data sources
Pros and Cons
  • "Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
  • "It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."

What is our primary use case?

We use Grafana to visualize IT infrastructure monitoring data. We have real-time, historical, and trend data that we can visualize in a flexible manner using Grafana. We use Zabbix to collect, process, and store the data. Zabbix has its own inbuilt visualization widgets, dashboards, and graphs, however, Grafana adds more flexibility. We have integrated Zabbix with Grafana using the Zabbix API which gives access to almost all components of the Zabbix Software.

Our environment is on-premises so we have both Zabbix and Grafana locally installed.

How has it helped my organization?

Grafana has greatly improved the way we visualize monitoring data. Now, every team member from directors, managers, sales representatives, to technical engineers can be granted access to custom dashboards relevant to their line of work.

With the latest Grafana versions, reports can be generated from dashboards to update senior management officers. 

The dashboards are not only intuitive and insightful, but they are also beautiful so it makes monitoring and data visualization more enjoyable.

Since it can easily be integrated with other software, having that important part of data processing taken care of makes technical teams more focused on improving data sources and enriching the data.

What is most valuable?

The ability to create almost all kinds of graphs and visualize any kind of information in an appealing way is extremely useful to us.

The customizability of dashboards and widgets is impressive.

The flexibility in integration with other tools as data sources of data enriching tools has been great.

It is open-source, so it saves a lot on costs and the community is friendly and powerful.

The product can be used to cater to multiple use cases. Almost any kind of visualization is possible with Grafana and all dashboards are configurable.

The ability to import and export dashboards saves us a lot of time for popular systems and dashboards.

What needs improvement?

The lack of native ability to aggregate data from multiple sources could be improved. As it is not a data store, it is challenging to correlate data from multiple data sources. Adding an out-of-box capability to aggregate and correlate different types of data would make Grafana even better.

It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific. Improvements in that area would be great.

Machine learning capabilities are still limited. This is an improvement in that area is needed.

Performance improvement when querying and searching textual data would be beneficial.

For how long have I used the solution?

I've used the solution for more than three years

What do I think about the stability of the solution?

When computing resources are properly optimized Grafana runs in a quite stable manner. As Grafana is an analytics and visualization platform, it is a bit hungry on CPU and Memory usage. When Grafana instances are properly planned and configured, computing resources bottlenecks can be avoided. Our instances haven't given us headaches from the time we set them up. 

What do I think about the scalability of the solution?

Grafana is mainly for visualization, so many instances can be set as needed. Grafana can also be configured for high availability for some scenarios like alerting, authentication, and databases.

How are customer service and support?

We haven't bought technical support and haven't dealt with their customer service agents.

Which solution did I use previously and why did I switch?

We used native dashboards and graphs of another system we use. We use Zabbix for monitoring but we added Grafana to add more visualization flexibility.

How was the initial setup?

The initial setup was straightforward, however, some resource optimization and tuning were needed. We have experienced professionals in tuning OS systems and application resources so it was not too complex for us.

What about the implementation team?

We implemented everything fully in-house. Since we never had a vendor team, we don't know yet the level of expertise they have. The Grafana community has been so helpful in this regard.

What was our ROI?

I can confidently say we have a 100% return on investment. Grafana has greatly enriched our data visualization and analytics. We see the prospect of it appealing even to more senior management. They may not be quite technical, but they appreciate having data nicely visualized so they know what is going on.

What's my experience with pricing, setup cost, and licensing?

You can choose from the fully open-source or enterprise editions. We chose the open-source and did everything in-house. Thorough planning and performance considerations are important, as the tool can be heavy on memory and computing resources.

Which other solutions did I evaluate?

We considered Kibana before we chose this solution.

What other advice do I have?

The solution is great and is one of the best in the market for visualization.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Varaprasad - PeerSpot reviewer
Senior Technical Lead
Real User
Great heat maps and dashboards with decent reliability
Pros and Cons
  • "The solution can scale well."
  • "The formatting could be better."

What is our primary use case?

We primarily use the solution for site visibility.

How has it helped my organization?

It helps us monitor our applications and their performance, including CPU.

What is most valuable?

The heat maps are great.

We like the dashboards on offer. 

It's a stable product.

The solution can scale well.

Pricing isn't overly expensive.

Technical support is good. 

What needs improvement?

I cannot think of any specific issues we've had.

We'd like an enhancement of legends and labels in the UI. The formatting could be better. 

For how long have I used the solution?

I've been using the solution for two years. I haven't used it for too long just yet. 

What do I think about the stability of the solution?

I'd rate the stability eight out of ten. There aren't bugs or glitches that I have noticed. It doesn't crash or freeze. I find it to be reliable. 

What do I think about the scalability of the solution?

I'd rate the scalability eight out of ten. It can extend well. 

We had 50 or more people using it in my previous organization. 

How are customer service and support?

Technical support is fine. They have been helpful and responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

I'm not sure if it is easy to set up the solution. I did not handle the deployment. 

What was our ROI?

I have not looked into the ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate. It is neither too expensive nor overly cheap. 

What other advice do I have?

I am using the latest version of the solution. 

As a cloud solution, it is very good. Many organizations are going to the cloud, and Grafana is the best way to monitor those cloud environments.

I'd rate the solution eight out of ten. It is a good solution. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Owner at a healthcare company with 51-200 employees
Real User
Easy to deploy, and stable, but the multiple dashboards are complex
Pros and Cons
  • "Grafana is able to connect with multiple data sources, unlike Elasticsearch."
  • "There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."

What is our primary use case?

We primarily use the solution as a dashboard and visualization tool for our business units.

What is most valuable?

Grafana is able to connect with multiple data sources, unlike Elasticsearch.

What needs improvement?

There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use.

I would like to have alerting functions added to the solution.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

The solution is stable.

Which solution did I use previously and why did I switch?

We previously used Pearl and PHP but they were outdated.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

We are using the open-source license.

What other advice do I have?

I give the solution a seven out of ten.

The solution requires one day a week for maintenance.

We have 200 people using the solution in our organization.

We built a web service around Prometheus and Grafana and control them through the web API, which is very helpful with deployment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Łukasz Zawrotny - PeerSpot reviewer
System Engineer / Systems & Storage at Vernity
Real User
Top 10
A tool that users can understand and learn quickly to use
Pros and Cons
  • "The product's initial setup phase was very easy."
  • "I have a problem with Grafana in the area of documentation."

What is our primary use case?

I use Grafana since it is interconnected with Zabbix. I also use Grafana for the dashboard of machines from VMware and for some network devices connected to Zabbix.

What is most valuable?

The ability to use Grafana with Zabbix is a valuable feature for me. Zabbix provides me with alerts and information if something goes wrong, while Grafana offers a better dashboard that is more stable. If you know Grafana well, it can show you everything, like the uptime of different sources and other areas.

What needs improvement?

I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten hours. In Grafana, only one big field with one text name is shown in the documentation. When it comes to production, it is only for a period of time that some fields on each side give the information they have. I researched on Google and other forums and saw that people face problems when they can't connect a field with the same value. The aforementioned area in the tool needs improvement.

For how long have I used the solution?

I have been using Grafana for nine months. I am a customer of the product.

What do I think about the stability of the solution?

I have always had a stable version of the product. In general, I have not had any issues with the product.

What do I think about the scalability of the solution?

The technical personnel in my company use the tool, and it is possible to add or delete devices and other statuses in the solution. Around five people in my company use the product.

How are customer service and support?

I have always used the online forums or the internet to find information related to the product. I have not contacted the tool's technical support.

How was the initial setup?

The product's initial setup phase was very easy.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.

Which other solutions did I evaluate?

My company chose Grafana over other products in the market considering its integration capabilities with Zabbix, good documentation, and the many topics about the tool that are available on the internet.

What other advice do I have?

I would suggest Grafana to those who use Zabbix because it helps users get a lot of information on networks and resolve a lot of problems.

I could do everything in Grafana with the help of graphs and documentation and get information on different types of devices.

I rate the overall tool an eight to nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.