Fortinet FortiGate Reviews

Fortinet FortiGate serves as our perimeter network firewall for our internal needs, and we also use SD-WAN to combine several internet service providers. I have experience with integration of SD-WAN capabilities, and I can explain my feedback on this.

The impact of SD-WAN on my network performance is clear, and if we speak about Fortinet Unified SASE, it is effective for me. My experience with this unified agent brings some examples to mind.

There are some areas for improvement in Fortinet FortiGate, including some small challenges I have faced.

I have been using Fortinet FortiGate for about two years.

I do not work with Fortinet FortiGate Data Center solution, and in general, Fortinet FortiGate is stable. I never see any crashes or downtime; it performs fine overall, but I wonder if it is also scalable or if there may be some limitations, possibly regarding cost to scale.

I never see any crashes or downtime; it performs fine overall, but I wonder if it is also scalable or if there may be some limitations, possibly regarding cost to scale.

I would give technical support from Fortinet nine points as well, noting that only the licensing model could be a bit improved, and all the rest is fine.

In terms of pricing, the solution is a bit expensive, but I think it was a better option than Checkpoint, which is why I replaced it.

Since implementing Fortinet FortiGate, I have not seen significant changes in ROI, but what I can share about deployment is that Fortinet FortiGate is easy to deploy.

I deploy the solution on the cloud.

Since implementing Fortinet FortiGate, I have not seen significant changes in ROI.

In terms of pricing, the solution is a bit expensive, but I think it was a better option than Checkpoint, which is why I replaced it.

In terms of pricing, the solution is a bit expensive, but I think it was a better option than Checkpoint, which is why I replaced it.

I am working with Fortinet FortiGate as a customer. I purchased the product from Fortinet directly, and if we speak about integration of SD-WAN with Fortinet FortiSASE, it has a positive impact on application performance in my case. For SD-WAN, I am not using it, so I would rate my overall experience with Fortinet FortiGate as nine out of ten points. I don't want to see new features included or new integrations for now.

We are using Fortinet FortiGate for the SD-WAN solution between our branches. We also started using Fortinet's access points, wireless solution, and full fabric with switching. We are using many products from Fortinet.

We don't use Fortinet FortiGate for data center solutions; we just use Fortinet FortiGate for perimeter firewalls and wireless and switching.

The main benefits that Fortinet FortiGate provides is the security of the network.

Fortinet FortiGate has many functions, and it is one of the best next-generation firewalls with an affordable cost than other vendors. 

Fortinet FortiGate is useful for network performance, and it helps to optimize the links between branches and the applications that are used from the data center to other branches. 

The integration between SD-WAN and FortiGate is easy. It accommodates our needs.

They can add automation for monitoring and policy optimization on the firewall. I think using AI to do some optimization on the policies would be beneficial, such as providing alerts about policies that haven't been used for a long time or identifying overlapping policies.

I have been working with Fortinet FortiGate for at least six to seven years.

I would rate the stability of Fortinet FortiGate as eight out of ten.

I would rate the scalability of Fortinet FortiGate as eight out of ten.

I would rate technical support from Fortinet as seven out of ten. While there are no issues, there is improvement needed for fast response and clear response from Fortinet's technical support.

Positive

The initial setup for Fortinet FortiGate is very simple.

Palo Alto is the main competitor in the market. Fortinet FortiGate provides a simple solution. It is less expensive than Palo Alto and meets our requirements. 

We do the exercise from designing and planning with Fortinet FortiGate, and then we purchase through a partner.

My overall rating for Fortinet FortiGate is eight out of ten.

My main use case for this product is a firewall.

I appreciate the ease of use, ease of setup, and the different abilities it has. I have been very pleased with it over SonicWall. The interface of Fortinet FortiGate is a lot easier to use and more robust, plus their VPN option is much better; SonicWall is ridiculously slow. I have been very happy with the effectiveness of the unified SASE for providing consistent security policies across multiple locations. It has positively impacted my organization by freeing me up regarding administration; I spend a lot less time on administration. It probably saves me about 30 to 45 minutes a week.

They could continuously focus their improvements on network perimeter security, as that's what they're best at.

I have had four years of experience with Fortinet FortiGate, going on four, possibly five. I cannot remember if we switched over to them in 2020 or 2021, but I think it was 2020.

Fortinet FortiGate is very stable. I don't have any issues with Fortinet FortiGate freezing up or needing frequent restarts. The firmware updates are automatic, and I have just been really happy.

While we're a single office with a single server, I can say that it can definitely be scaled up.

I had a little help from Fortinet FortiGate support, but other than that, it was just me deploying it. I would rate their support a 10; they're fantastic. Their knowledge makes them fantastic; if they had to research something and get back to me, it was very quick, and usually I get an answer right away.

The unit itself is probably comparable in price, maybe a little more expensive than SonicWall; however, the yearly maintenance is quite a bit more, but it is more robust and worth it.

For a firewall, the initial setup was pretty straightforward for us.

I had a little help from Fortinet FortiGate support, but other than that, it was just me deploying it.

I believe all use cases could work for this solution. For us, Fortinet FortiGate is deployed on-premises. We purchased Fortinet FortiGate through a Fortinet reseller. Their knowledge makes them fantastic; if they had to research something and get back to me, it was very quick, and usually I get an answer right away.

I would rate Fortinet FortiGate an 8 or a 9 overall; everything always has room for improvement, but I'm pretty pleased with it.

My use cases for Fortinet FortiGate mostly involve perimeter-based security and fire-walling.

I find that Fortinet FortiGate is pretty easy to use and integrated, offering many features in one box at a decent price compared to other enterprise vendors. When I first used it as a one-for-one replacement, the functionality was basically the same, but the ease of use compared to the old solution increased, so I definitely saw benefits immediately.

Fortinet FortiGate could improve by enhancing FortiManager, which is the centralized management system. It has many inconsistencies and errors with respect to pushing policies, especially when we have a large network team that needs to push different rules. Improving the consistency and allowing proper stability with many users managing hundreds of firewalls would be beneficial. Regarding cloud deployment in public cloud, it is less flexible and scalable, and customers need to provide and take care of resiliency, scalability, and redundancy. This could be a future improvement for Fortinet FortiGate to better adhere to cloud philosophies.

I have been using Fortinet FortiGate for approximately 10 years.

The stability and performance of Fortinet FortiGate have been good, as it has been running at the company for quite a few years since we first implemented it.

Regarding scalability, we have hundreds of physical appliances deployed, which are running adequately. However, in cloud deployment such as public cloud, it is less flexible and scalable. Customers need to provide and take care of resiliency, scalability, and redundancy, which could be a future improvement for Fortinet FortiGate to better adhere to cloud philosophies.

I have contacted technical support regarding FortiSwitch integration issues with Fortinet FortiGate. They are good at responding, though I don't need to call support often. For myself, the experience has been good. On a scale from 1 to 10, I would give Fortinet FortiGate's support an eight. I did have some minor issues with the person I talked to, but overall, they were able to resolve the issue.

Positive

I have used alternatives to Fortinet FortiGate.

For someone with a network background deploying Fortinet FortiGate for the first time, the switch is very easy and the UI is easy to navigate. However, their CLI is very difficult to learn, though changes and configurations in the UI are very understandable.

For the deployment of Fortinet FortiGate, it depends on the project, but for smaller or even bigger deployments, one person can easily handle it, excluding data center rack installation.

Fortinet FortiGate requires maintenance, including updates and firmware updates to fix bugs and security vulnerabilities. Overall, it runs fine, but it has security vulnerabilities with respect to some features that may have affected its reputation. Keeping up to date is a normal part of having any product vendor, and their upgrade process has been smooth.

I don't necessarily know directly about their pricing, but Fortinet tends to be lower than Cisco based on the separate projects I've been involved with. In general, Fortinet FortiGate has very competitive pricing.

Cisco Firepower is one alternative to Fortinet FortiGate. Comparing both, ease of use is a major difference. Cisco Firepower's ease of use is very poor, with many bugs and issues that made it non-functional - some things break and pushing policies is very slow.

Previously, I was a customer of Fortinet, but now I am also a reseller partner. I rate Fortinet FortiGate 8 out of 10.

There are many main use cases for Fortinet FortiGate for my clients, including network firewall, VPN, ZTNA, and SD-WAN. The firewall is basically the primary function and one of the best features in Fortinet FortiGate.

The AI aspect has helped to protect data centers at scale by improving the reduction of false positive errors and handling unknown threats.

I have hands-on experience with demos and implementation of Fortinet FortiGate. The AI and ML enhanced FortiGuard services are quite new, and I have some experience but not much since they are a new feature.

The stability and performance of Fortinet FortiGate are mixed, as some features are quite good and very stable while others are quite new and very buggy.

There are quite a lot of bugs in Fortinet FortiGate, and they introduce new features every day that come with problems. I think they introduce them too fast.

Fortinet brings in new products every year and acquires new companies while inventing new products, which is good but also bad because they introduce a lot of workload and problems or bugs onto the table.

I have been using Fortinet FortiGate for almost three years.

The stability and performance of Fortinet FortiGate are mixed, as some features are quite good and very stable while others are quite new and very buggy.

Scalability highly depends on the purchase decision. If the user bought the appliance, then it is not scalable, but for the VM on the software side, it can expand.

I have some experience with Fortinet's customer service and technical support. I would rate the technical support of Fortinet on a scale of 1 to 10 around a 7 or 8, primarily because they have local operations in Thailand, so they have at least some people who can speak Thai.

Positive

I do have experience in working with technologies other than email security solutions.

If talking about the general product, the initial setup of Fortinet FortiGate is quite straightforward, simple, and easy. However, it depends on the DNA of the product. If the Fortinet product was acquired from another company, that is a different story.

My role is usually on the pre-sales and the POC role in integrating SD-WAN capabilities with Fortinet FortiGate. I am not involved in the implementation side and cannot tell much about it.

In Thailand, the concept of unified SASE is not very popular because the traffic has to go through the cloud, and they are not very afraid of the cloud or highly adopting it at this time. 

I know about dynamic segmentation in Fortinet FortiGate from the book and theory side, but on the implementation side, there are not many projects that implement it that way. It is probably never done.

There are several benefits that Fortinet FortiGate brings to the table, and I cannot speak of only one or two as it is too extensive. It highly depends on the use case, and the only word I can tell is that it is very multi-purpose or all-purpose and highly usable in many use cases. 

Fortinet FortiGate is quite a mix for organizations considering it, as some products are very easy and straightforward to start, making it easy to sell, and then they can expand to other more complex and advanced products.

The main use cases for Fortinet FortiGate usually include security to filter traffic to inside the network, load balancing and QoS for the user side, as well as Zero Trust Network Access, allowing users outside and inside the network fabric to connect to our application that is under the firewall.

The most useful features in Fortinet FortiGate are the security features, where we can analyze what kind of traffic is inside our network, and we also utilize ZTNA for limiting and managing our network access. 

The issue with Fortinet FortiGate is the many security CVEs around; I have read there are probably multiple critical CVEs above 9.0 in Fortinet FortiGate products. There appear to be fewer issues with other brands such as Palo Alto or Check Point, but especially with Fortinet FortiGate, there are many vulnerabilities that can be found. The way we manage this is by applying updates whenever new ones are available, but the high critical CVEs generate concern, as we buy security products for our safety and when we find that attackers can easily breach them, it makes us question the safety of the product itself. 

I hope we can deploy the product in an active-active configuration since we currently have two units in an active and passive setup. There are limitations when trying to install it with active-active, but we hope to run it that way.

I have been working with the Fortinet FortiGate firewall for two years.

Stability wise, Fortinet FortiGate is quite good; we rarely have issues with stability, and compared to the previous solution we had, which was much worse, Fortinet FortiGate has had no issues so far.

Fortinet FortiGate is not very scalable. We use the appliance, and once we are out of capacity, we have to buy a new one, as there is no way through scalability. I would rate scalability as a seven out of ten.

I rarely use customer support, but there are a few cases where I tried to reach out before, and it was handled and closed properly, so I had no issues. I would rate the support as nine, based on my experience.

The previous solution we used was Sophos. Sophos had stability problems.

The setup is not complex. It's quite straightforward.

The return on investment after implementing Fortinet FortiGate has been quite okay, allowing us to get the value of what we paid for.

The benefit is more like we are buying insurance. All of the security products may be optional, but having them helps us feel safer and assures us that our network is protected from attackers.

It's affordable. We usually pay about 10K USD annually for the license on a yearly basis.

We have experience with integrating SD-WAN capabilities in Fortinet FortiGate. It is only useful if we have multiple internet operators; if we use a one-to-one connection, there are no benefits. Some of our sites do have multiple internet access, allowing us to use SD-WAN to manage the connection, making it easier to treat it as a single connection while SD-WAN helps manage and load balance between those two.

We do not use Fortinet Unified SASE now, but we are considering implementing it. In the data center, we actually have another solution, but Fortinet FortiGate is used only for our customer-facing side.

My advice to those planning to use Fortinet FortiGate is to check for updates often. We had several issues before due to the firmware we used, but after upgrading to the 7.4 firmware, a lot of issues were resolved just by applying the update regularly. Actually, compared to other firewalls, it is on the very affordable side.

I would rate Fortinet FortiGate an eight out of ten.

I use Fortinet FortiGate in security and policy for security profiles, blocking and allowing for certification on a day-to-day basis.

I block Gmail and personal mail along with other applications. We block webmail and allow corporate mail, Microsoft 365, and block unwanted categories such as pornography and weapons while implementing URL filtering.

Global systems use standard Fortinet terminology. We use FortiManager and FortiAnalyzer, where FortiAnalyzer is used for logging and FortiManager is used for centralized management across multiple gateway devices.

By implementing Fortinet FortiGate in our organization, we can control applications and block unauthorized apps.

Control security platform features such as policy enforcement and SD-WAN streaming particularly improve our work by reducing manual configuration across multiple devices, allowing faster change implementation, and reducing troubleshooting time.

This control typically leads to measurable outcomes across operations, security, and performance.

We use Fortinet FortiGate on-premises and in the public cloud.

In my experience, the best feature Fortinet FortiGate provides is its impressive logging system, which is very easy to read to understand what the issue is.

The SD-WAN feature is very valuable for us. By integrating SD-WAN, we can manage our ISP links and SD-WAN rules.

Using SD-WAN on Fortinet FortiGate provides lower latency and stability improvements, critical application routing via lower latency links, reduction in jitter and packet loss, with both links actively used instead of one idle backup, leading to better bandwidth utilization.

The biggest strength is the consolidated platform that combines firewall, SD-WAN, VPN, and security stack in one device.

We can improve the UI readability when working with large configurations. I chose a rating of nine because of the troubleshooting power and launch issues. We need CLI debug capabilities in addition to the UI.

I have been working in my current field for the last three years.

Fortinet FortiGate is a stable and scalable firewall.

Fortinet FortiGate is manageable on one platform, but scalability depends on how we scale. Model ranges for small branches and high-end applications are delivered easily by moving to a higher model.

Support is also good.

I previously used Sophos firewall before moving to Fortinet FortiGate.

We evaluated other options such as Palo Alto before choosing Fortinet FortiGate. We evaluated both Palo Alto and Sophos firewalls during our selection process.

It is a time-saving product.

My experience with pricing, setup cost, and licensing for Fortinet FortiGate is generally positive from a value perspective.

I advise others to use Fortinet FortiGate, considering the firewall size, throughput including IPS, SSL-VPN, web filtering throughput, VPN load, and UTM versus Enterprise bundle.

We deal with messaging, specifically A2P, P2P, and RCS, a rich communication service.

We use Fortinet FortiGate 500, 600, and 900E, which are mainly used for data center activities.

Fortinet FortiGate has helped us significantly in many ways. Previously, we had multiple data centers interconnected over IPsec tunnels. Each IPsec tunnel was individual, and if that tunnel went down, manual intervention was needed to reroute the traffic to the available path. To avoid such cases, I introduced the SD-WAN concept using ADVPN (auto-discovery VPN). With this solution, I have almost four sites where critical traffic flows, avoiding many impacts. The reason we prefer Fortinet FortiGate SD-WAN is that it enables automatic establishment of the next available VPN if any connectivity goes down, ensuring all hub and spoke connectivity flows through the hub. Using ADVPN, spoke-to-spoke communication is established so that hub bandwidth or hub firewall does not get overloaded.

The best features in Fortinet FortiGate are the SD-WAN, IPsec tunnel, and the SSL VPN. It is very user friendly, and we can integrate multiple underlay links to the firewall. From there, you can manage it, and by using this SD-WAN concept, the device itself will make decisions about which path to take to reach the destination. If there are any issues on the desired path, it will automatically select the best path based on the configuration defined in the SLAs. This feature is particularly impressive. Before introducing SD-WAN, I had perimeter devices such as independent routers where intelligent routing across the underlay links was not possible.

It is very informative and easy to implement. The GUI is very user friendly. Using this solution, we can easily integrate security profiles based on needs and requirements of internal stakeholders to avoid malicious traffic or security-related issues.

When onboarding any Fortinet FortiGate to your production platform with active internet connectivity, the device connects to FortiGuard to fetch all signatures and behavioral patterns based on your security policy. It detects anomalous traffic and packets undergo deep inspection. If there are any anonymous or malicious activities, it immediately blocks them based on defined policy actions and alerts the end user and network administrator via FortiManager or via the cloud.

I don't have any areas for improvement in terms of features. With the introduction of AI/ML, they are performing behavioral pattern checks in terms of security. They have removed the SSL web-based and tunnel-based features, and they are improving in many aspects including the UI. However, throughout this year, their support has been very poor.

We have been using Fortinet FortiGate for more than 10 years.

It's stable. I would rate it a ten out of ten for stability.

It's scalable. I would rate it a ten out of ten for scalability. 

We have clients with more than 2,000 users.

Their support needs improvement. When raising a service request on the portal, it normally takes two to three days for a response. Even for production issues, they do not initiate contact. The customer has to call the TAC before they schedule calls, which is problematic.

Neutral

The deployment is very easy. People who are familiar with Fortinet FortiGate can implement it through CLI and GUI. It is very user-friendly for deploying complex configurations. There is also a tool called FortiExporter, which can convert all configurations from any OEM to Fortinet FortiGate.

It doesn’t require much maintenance. The only maintenance activity required is firmware updates.

We have approximately 84 devices in production, demonstrating our investment in Fortinet FortiGate and its usefulness in many ways.

We have invested almost 60% to 70% in Fortinet FortiGate as we don't have any other firewall apart from it. In some cases where we had Palo Alto, we removed it and purchased Fortinet FortiGate. We are using Fortinet FortiGate as our production firewalls in our organizations, corporate offices, and all locations.

It's economical.

In terms of cost, features, and security, everything is top-notch. I would recommend everyone to use Fortinet FortiGate instead of purchasing expensive firewalls such as Palo Alto and other OEMs. It is more economical and provides more flexibility and granularity in terms of access.

Fortinet is a market leader. It is phenomenal in terms of price and kind of services.

I would recommend Fortinet FortiGate to others. I would rate it a ten out of ten.