We don't have any issues regarding security, and our web server is running fine with protection from all threats.
Information Technology Infrastructure Section Head at a consumer goods company with 11-50 employees
Does its job effectively and protects our environment
Pros and Cons
- "The best features of Fortinet FortiGate are that it does the job effectively and protects our environment."
- "We faced difficulties with the configuration because there are many features we could optimize using Fortinet FortiGate, but our reseller didn't have a good understanding of it. So, we just use it on a basic level, not with the best practice for using FortiGate."
- "In my case, the 101F is not scalable. I faced problems with scalability related to memory. When we hit 100% memory usage, it stops the internet connection, so we need to control the traffic. We cannot increase the memory."
How has it helped my organization?
What is most valuable?
The best features of Fortinet FortiGate are that it does the job effectively and protects our environment. It has a VPN and can create a virtual IP for a web server and functions as a standard firewall.
What needs improvement?
We faced difficulties with the configuration because there are many features we could optimize using Fortinet FortiGate, but our reseller didn't have a good understanding of it. So, we just use it on a basic level, not with the best practice for using FortiGate.
For how long have I used the solution?
We have been using Fortinet FortiGate for around five years.
Buyer's Guide
Fortinet FortiGate
September 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
What do I think about the stability of the solution?
Overall, I find Fortinet FortiGate to be very stable. Fortinet FortiGate demonstrates consistent stability.
What do I think about the scalability of the solution?
In my case, the 101F is not scalable. I faced problems with scalability related to memory. When we hit 100% memory usage, it stops the internet connection, so we need to control the traffic. We cannot increase the memory.
We have about 350 users and only one admin.
How are customer service and support?
My experience with Fortinet's technical support is good and helpful. The response time and overall competence meet our expectations. I would rate their support a seven out of ten.
Which solution did I use previously and why did I switch?
We used Juniper before Fortinet FortiGate. We switched because it was an old one and reached the end of support. We had to change.
How was the initial setup?
We were supported by a third party and the reseller. During deployment, it was not a good experience because of the reseller. We had challenges with the optimized configuration.
The deployment took around three months.
What about the implementation team?
The reseller helped us with the implementation. It has been a long time since the implementation, so I don't remember the name of the company that helped us.
Our IT has six people for deployment, and we used two staff members.
What was our ROI?
We have seen a return on investment with Fortinet FortiGate. The ROI calculation is based on potential loss prevention rather than traditional ROI metrics.
What's my experience with pricing, setup cost, and licensing?
Its pricing is good. The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost. Palo Alto's features are superior, but too expensive.
Which other solutions did I evaluate?
I compared other brands, such as Palo Alto and Sophos, and chose Fortinet FortiGate. Palo Alto is the best, but it is significantly more expensive. Palo Alto has better capabilities than Fortinet FortiGate. Their protection is much more secure, and they excel in detecting intrusion and reading information.
What other advice do I have?
I would rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Cheif cloud architect at a government with 51-200 employees
Secure connectivity has improved branch-to-cloud protection and supports future-ready defenses
Pros and Cons
- "Fortinet FortiGate has reasonable pricing and is easy to operate; it is efficient and represents the future for security, including cloud security and branch-to-cloud security."
- "One point against them is that their solution lacks a unified approach."
What is our primary use case?
I have experience working with Cisco, Catalyst SD-WAN, Fortinet FortiGate, and Juniper technologies. We have a multi-range of vendors including Cisco, Juniper, VMware, and Palo Alto. We use Palo Alto firewall and Fortinet FortiGate firewall for wireless security and network security, including proxy and next-generation capabilities.
Most vendors are providing almost the same functionalities in terms of firewalls. Palo Alto, Fortinet, and Juniper are all offering similar capabilities, but they have a wide range of services or products such as SD-WAN and SASE. Currently, we are a big enterprise and one of our products is Fortinet FortiGate.
What is most valuable?
Fortinet FortiGate has reasonable pricing and is easy to operate. It is efficient and represents the future for security, including cloud security and branch-to-cloud security.
We have threat intelligence detection, response, and action capabilities. Fortinet FortiGate products are stable, and they offer a wide range of security capabilities.
What needs improvement?
We did not use Fortinet SASE, and I do not remember if our data center team utilizes it. Currently, I think Fortinet should enable more cloud, virtual, or unified solutions. One point against them is that their solution lacks a unified approach. Sometimes the licensing is not clear, and when you purchase a product, you find that you need certain licenses or additional products. There is not one comprehensive solution.
For how long have I used the solution?
Three years.
What do I think about the stability of the solution?
Fortinet FortiGate is stable. We have been using it for three years and did not face any stability issues.
What do I think about the scalability of the solution?
We have been using Fortinet FortiGate for three years and did not face any scalability issues.
How are customer service and support?
I do not have good visibility about Fortinet FortiGate's tech support because it is similar to other vendors. There is tech support available, and if there is an operational issue, the operations team opens a ticket with tech support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We work with local companies and local partners. Both the vendor and official channels work with local partners for implementation.
How was the initial setup?
I do not remember there being challenges or complexity in the deployment of Fortinet FortiGate.
What about the implementation team?
We work with local companies and local partners. Both the vendor and official channels coordinate with local partners.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate's price is reasonable compared with other vendors.
Which other solutions did I evaluate?
Fortinet FortiGate is in a good position. In Gartner, they are leaders, but they may come after Palo Alto and are better than Cisco in the firewall field.
What other advice do I have?
We are deploying micro-segmentation technology and methodology in our cloud and private cloud deployment. I can assess that Fortinet FortiGate is good overall. My review rating for this product is eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
September 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Facing added costs hinders full functionality but maintains operations
Pros and Cons
- "Fortinet FortiGate is stable; I am told that Fortinet FortiGate is one of the best solutions available, and I believe it."
- "We are not utilizing Fortinet FortiGate to its full capacity because we have to pay for every small feature."
What is our primary use case?
It is our security gateway that performs website checks and related security functions.
What is most valuable?
Fortinet FortiGate is stable. I am told that Fortinet FortiGate is one of the best solutions available, and I believe it. We rarely have any issues with it. My only concern is that they charge separately for every option that is available. It has not improved anything; it simply maintains and keeps operations going.
What needs improvement?
We are not utilizing Fortinet FortiGate to its full capacity because we have to pay for every small feature. It is also something I would replace once it starts to fail. Fortinet FortiGate appears very old, and everything we use requires additional payment.
For how long have I used the solution?
Fortinet FortiGate has been with us as long as the switches we've had. It was already here when I came on board, and it was implemented when we started up the school facilities about 10 years ago.
How are customer service and support?
I would rate it low because we rarely ever have to call support. When I call in, I do not have any issues to report.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to have a router, but we have since replaced them all.
What was our ROI?
It has not improved anything; it simply maintains and keeps operations going. Every year we pay close to $2,000 for this security, and we only use it for web filtering.
Which other solutions did I evaluate?
The unified security gateway would be my first option. I think it does not charge separately for every product we need to use.
What other advice do I have?
We have Cisco products at our site, including Cisco switches deployed among our campus. We have Cisco WSC-3850 24-port switches, SG 300 28-port switches, and some old WSC-2960 48-port switches.
We use a Fortinet FortiGate 300e for our medium-sized organization. We have approximately 600 students, 200 staff, faculty, and office workers, totaling about 1,000 users going through it. It serves one location with three buildings.
We are planning to move away from Cisco switches as they have become quite expensive. Our strategy is to transition to Ubiquiti enterprise solutions.
This review has a rating of 5 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech services company with 11-50 employees
FortiOS and solid security features make it very effective
Pros and Cons
- "FortiOS is quite good in my experience with Fortinet FortiGate, and it works very effectively and is stable for companies. The customers have given feedback that FortiOS has been very stable for a long time."
- "The price-to-performance ratio for using Fortinet FortiGate is always better compared to any other competitor, so they are rated better than the likes of Check Point or Palo Alto."
- "With the standard support subscription, if the device goes down, the customer has to first ship the box, and then Fortinet sends the replacement. With the higher support, the customer has to ship the device after they have the replacement. It would be better for customers to get immediate replacements even with a standard subscription."
- "Their support can be better, and there should be better policies for immediate replacement in critical situations."
What is our primary use case?
The typical use case for Fortinet FortiGate is perimeter security, which is why our clients use this solution.
We are an implementer of Fortinet solutions.
How has it helped my organization?
It works well to protect the edge. For protecting the edge, Fortinet FortiGate secures any data traversing the network back to the cloud or data center through encryption. I have found it easy to configure, which results in no problems.
The security services provided by Fortinet FortiGate firewall are among the best. They have been in Gartner's quadrant for a very long time, which always helps.
Fortinet FortiGate has been able to secure mission-critical data effectively. It secures our customer's network properly, so that's always beneficial.
The ability of Fortinet FortiGate to provide network and security convergence is impressive, as they have stable features including application control. They also have advanced routing policies that set themselves apart in network security. Their solutions gel effectively with a single console for management, which is a significant advantage.
What is most valuable?
FortiOS is quite good in my experience with Fortinet FortiGate, and it works very effectively and is stable for companies. The customers have given feedback that FortiOS has been very stable for a long time.
From a feature standpoint, it's easy to set up if people want to try and set up VPNs and other configurations. Policy control is quite nice, and we have a lot of experience with this solution, which helps us a lot.
What needs improvement?
Their support can be better, and there should be better policies for immediate replacement in critical situations. Their replacement policy varies depending on the type of support subscription. With the standard support subscription, if the device goes down, the customer has to first ship the box, and then Fortinet sends the replacement. With the higher support, the customer has to ship the device after they have the replacement. It would be better for customers to get immediate replacements even with a standard subscription.
For how long have I used the solution?
I have more than 10 years of experience working with Fortinet FortiGate.
What do I think about the stability of the solution?
It is very stable. I would rate it a ten out of ten for stability.
What do I think about the scalability of the solution?
If you size the solution correctly based on the customer's network, number of users, and throughput required, there is no problem regarding scalability, so I would rate it a nine out of ten for scalability.
We have small, medium, and large customers who have opted for Fortinet FortiGate.
How are customer service and support?
I would rate technical support from Fortinet an eight out of ten. Their technical support can be improved slightly as we sometimes experience delays in support for urgent customer needs.
How would you rate customer service and support?
Positive
How was the initial setup?
The typical deployment model for Fortinet FortiGate is mostly on-premises. However, there is a virtual appliance available for cloud setups, but in India, most of the sales are for on-premises appliances.
What was our ROI?
Fortinet FortiGate definitely reduces the total cost of ownership because it offers better management capabilities through a single platform. Its widespread use makes skill sets more available, making it much more cost-effective for customers than other products which may require higher resource costs.
What's my experience with pricing, setup cost, and licensing?
It is more affordable than Check Point and Palo Alto. Another thing is that all the features and the OS remain the same irrespective of the size of the device.
Pricing-wise, Fortinet typically provides one-year support with the firewall appliance. There is also an option for three years which is how their licensing works. They also offer add-ons for features to keep more logs or data, which is standard across their competitors as well.
The price-to-performance ratio for using Fortinet FortiGate is always better compared to any other competitor, so they are rated better than the likes of Check Point or Palo Alto.
What other advice do I have?
The network availability improves when implementing a Fortinet solution; it's definitely much better for a customer compared to having no solutions in place. They are affordable overall.
I would rate Fortinet FortiGate a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Senior Network Consultant at Visionet Systems Inc.
Has enables a reduction in our security budget
Pros and Cons
- "I'm looking forward to FortiGate's dashboard features, insights, application oversight, and monitoring, which could help us significantly."
- "FortiGate has led to a reduction in our security budget."
- "The configuration part was challenging, especially converting configurations from another OEM to FortiGate."
What is our primary use case?
We use FortiGate as the edge firewall. We integrate it with our APIs over Microsoft Azure. We work in the VOIP industry, and our services are prone to latency. Security is a major concern for us as a U.S. research company, where we frequently test attacks. FortiGate handles these attacks well.
How has it helped my organization?
FortiGate has led to a reduction in our security budget. Our management decided to switch to FortiGate because it offers all the necessary features and even improved features within our budget.
What is most valuable?
I'm looking forward to FortiGate's dashboard features, insights, application oversight, and monitoring, which could help us significantly.
What needs improvement?
As of now, I haven't identified areas for improvement. However, once the firewall is in production and all traffic is shifted, I might be able to provide more feedback. The configuration part was challenging, especially converting configurations from another OEM to FortiGate.
For how long have I used the solution?
I have been working on FortiGate devices for around four years. In my previous role, we used FortiGate based on the requirements and budget constraints. Currently, my organization is transitioning to FortiGate in the Azure environment as part of the migration phase.
What do I think about the stability of the solution?
I rate FortiGate's stability as a nine out of ten, reflecting that there have been no major issues with stability so far.
What do I think about the scalability of the solution?
FortiGate's scalability is rated eight out of ten. We expect network expansion both over the cloud and on-premises, and we believe FortiGate will perform well in this scenario.
How are customer service and support?
We had a single instance requiring FortiGate's technical support, which was effective in solving the problem. I rate their support as eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used other vendors, like Cisco. FortiGate was chosen due to its cost-effectiveness and its ability to offer improved features within our budget.
How was the initial setup?
The installation process does not take much time, but the migration phase from Cisco to FortiGate is expected to take about ten days.
What about the implementation team?
We have a separate team responsible for deployments over the cloud, while our networks and security team manages migrations and operations of the devices.
What was our ROI?
There has been a cost reduction in our security budget after implementing FortiGate, attributed to its offering of essential features at a reduced cost compared to previous vendors.
What's my experience with pricing, setup cost, and licensing?
We pay for additional services like perpetual licenses. Despite this, FortiGate is considered a cost-effective solution. I rate the pricing as a five out of ten, reflecting a balance between cost and benefit.
Which other solutions did I evaluate?
We also use other vendors like Cisco, Netgate, Ubiquiti, and others in our environment.
What other advice do I have?
I recommend this product. In future updates, it would be beneficial to see automation features, such as real-time alerts via phone, which we currently get from other OEMs.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Production director at a media company with 11-50 employees
We have managed functionalities quickly and easily and see potential for improvement with AI integration
Pros and Cons
- "The interest of the Fortinet FortiGate appliance is the ability to manage quickly and easily the different functionalities."
- "Not all functionalities are scalable."
What is our primary use case?
We use Fortinet FortiGate as edge protection for the customer site. Right now, we are trying FortiNAC before deploying it for our customer. We link Fortinet FortiGate Firewall to our SIEM solution. We have a cybersecurity department, and we aggregate all the logs of the firewall, the proxy, the PC, virtual machine, and other systems.
What is most valuable?
The interest of the Fortinet FortiGate appliance is the ability to manage quickly and easily the different functionalities. It's easier to use rather than Palo Alto, for example. AI should be a good improvement. The only difficulty that I have today with the Fortinet FortiGate is that on the Forti appliance, there are many functionalities.
What needs improvement?
As we are trying FortiNAC right now, there is some improvement needed on the product. For the rest, perhaps having more packages would be beneficial. We do not use FortiManager for our own usage. We have developed some scripts using Ansible and we automate everything.
For how long have I used the solution?
We have been using the solution for more than 10 years.
What do I think about the stability of the solution?
The question concerns failures on the appliance or security breaches.
What do I think about the scalability of the solution?
Not all functionalities are scalable.
How are customer service and support?
The access to the support is good. When specific information or professional services support is needed, the professional services are very expensive.
How would you rate customer service and support?
How was the initial setup?
Most of the time we are implementing the UTP service.
What about the implementation team?
The implementation is handled by my team. They are involved in the deployment for the customer and use it day by day. We have three people dedicated to the security part on the Fortinet FortiGate and roughly eight people working on it in the security team.
What's my experience with pricing, setup cost, and licensing?
The cost reduction potential exists but is difficult to quantify.
Which other solutions did I evaluate?
Fortinet is increasing its value in this area. It's easier to use compared to Palo Alto.
What other advice do I have?
The functionality is acceptable but nothing really impressive. For some customers, we are using Fortinet FortiGate, FortiNAC, FortiAnalyzer. FortiMonitor is used for one customer. For FortiMonitor it's FortiAnalyzer. We don't use FortiAnalyzer on AWS. For both, we need the approval of the head office.
On a scale of 1-10, I would rate this solution between seven and eight.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Network Security Engineer at TD SYNNEX
FSSO and Run Script are useful, and its price is also good
Pros and Cons
- "There is a tool called FSSO, which is a single sign-on user ID agent that works perfectly."
- "Run Script is the best tool to use in Fortinet FortiGate with multiple environments."
- "I prefer Palo Alto over Fortinet FortiGate. Its IPS engine is not better than the Palo Alto version. The monitoring tool needs improvement, and the syslog configuration needs enhancement."
- "In most cases, the IPS engine uses too many resources, which makes Fortinet FortiGate devices unstable."
What is most valuable?
There is a tool called FSSO, which is a single sign-on user ID agent that works perfectly. You can configure anything on it, and it is better than Palo Alto's version.
The GUI is written in JavaScript, so when you move any object or policy to another one, it becomes easy to use. It is user-friendly and not complex for network configuration.
Run Script is the best tool to use in Fortinet FortiGate with multiple environments. You can perform multiple tasks at once with the script functionality. It is available through the GUI, whereas in Palo Alto, you need to run it in a separate tool, such as Python.
What needs improvement?
I prefer Palo Alto over Fortinet FortiGate. Its IPS engine is not better than the Palo Alto version. The monitoring tool needs improvement, and the syslog configuration needs enhancement.
The management plane and control plane are not separated as they are in the same hardware devices, whereas in Palo Alto, everything is separated. So, if the CPU and GPU usage gets higher in the data plane, the admin also becomes unreachable.
The web filter in Fortinet FortiGate is not very useful. While you can add web filters in security policies, it is difficult to understand and not flexible to use.
Fortinet FortiGate frequently experiences IPS engine problems.
For how long have I used the solution?
I have been working with it for four to five years.
What do I think about the stability of the solution?
In most cases, the IPS engine uses too many resources, which makes Fortinet FortiGate devices unstable. When clients encounter different issues, the IPS engine is usually the problem because it consumes excessive resources.
How are customer service and support?
I have not worked directly with technical support, but I am familiar with the distributor, partner, and vendor. People who work with Fortinet provide adequate service.
How would you rate customer service and support?
Positive
How was the initial setup?
I mostly migrate from Fortinet FortiGate, Check Point, and other solutions to Palo Alto. For migrations from various solutions to Fortinet FortiGate, it takes a few days, depending on the environment.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate is cheaper than Palo Alto. It is about 20% cheaper.
What other advice do I have?
I prefer Palo Alto over Fortinet FortiGate. Fortinet FortiGate is not the best firewall, but it is acceptable. If you have a budget to buy a firewall and Palo Alto is too expensive, then Fortinet FortiGate can be usable. As an instructor in Palo Alto Networks who knows all the techniques, I naturally prefer Palo Alto.
For a small company or branch, I would choose Fortinet FortiGate because it is cheaper and the features are sufficient. However, for more critical environments, such as government institutions or banks, where privacy and security are paramount, I would opt for Palo Alto.
In a hamburger topology setup with the internet side and internal side, I prefer using Palo Alto Networks on the internet side and Fortinet FortiGate on the internal side. This creates a multi-vendor environment, avoiding dependency on a single vendor. The internet side requires more security, hence I would go for Palo Alto, whereas the internal side would benefit from Fortinet FortiGate's flexibility and ease of use.
I would rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Analyst at a manufacturing company with 11-50 employees
Offers granular application control and cost efficiency
Pros and Cons
- "The impact of SD-WAN on the network performance has been significant."
- "Fortinet FortiGate can be improved by being more stable because when we look for logs or open a case, we always find a bug and then we have to upgrade it."
What is our primary use case?
It is a next-generation firewall used to create policies to allow and deny any traffic. I have used Fortinet FortiGate in the finance sector previously, and we are now using it in the manufacturing side.
What is most valuable?
In my opinion, some of the best features of Fortinet FortiGate include its ability to block specific applications. For example, if I want to block someone from using Facebook videos, I can disable or use its application control features to block access. Facebook has many components such as video features, chat features, and VoIP calling features, and I can block any of these features to be more granular.
SD-WAN is an excellent feature where you can route the traffic to other WAN links without manual interruption. Technically, you cannot put two default routes on any firewall, but SD-WAN is a feature we can use to divert our traffic from one ISP to another. The impact of SD-WAN on the network performance has been significant. Previously, when we didn't have Fortinet FortiGate, we had Cisco routers where we used manual routing, and if one of the primary links was down, we had to do manual routing. With Fortinet FortiGate, it's much easier as we don't have to do anything; it's already configured, and if something happens, our configuration automatically changes the link and diverts the traffic when one of the links is down.
What needs improvement?
Fortinet FortiGate can be improved by being more stable because when we look for logs or open a case, we always find a bug and then we have to upgrade it. However, since it's a cost-effective solution, we are satisfied.
For how long have I used the solution?
I have more than 10 years of experience with Fortinet FortiGate.
What do I think about the stability of the solution?
Fortinet FortiGate is stable, but it has some bugs, so you have to upgrade it. I would not say it has all the capabilities, but it's good for a manufacturing site.
What do I think about the scalability of the solution?
Fortinet FortiGate is pretty scalable.
How are customer service and support?
I would rate Fortinet FortiGate's support at a seven out of ten because whenever I open a case with their support, I have to explain everything and clarify the background. They take some time—at least a day—to see what's happening with the firewall. The agents aren't much experienced in providing solutions, but it's better than Palo Alto's support, which is the worst.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, we had Palo Alto firewalls which were expensive—the contracts were particularly expensive. Fortinet FortiGate is not that expensive and is more affordable when comparing pricing. Nowadays, firms usually look for cheaper models and solutions, so Fortinet FortiGates are good, but for financial sectors, Palo Alto is better.
The main differences between Palo Alto and Fortinet FortiGate are that Palo Alto has more features and functionality compared to Fortinet FortiGate. Palo Alto can be slow, but Fortinet FortiGate is fast. With Palo Alto, we have to commit and it takes five minutes for the configuration to push, which isn't the case with Fortinet FortiGate.
How was the initial setup?
The initial setup of Fortinet FortiGate is straightforward. The upgrade process is also straightforward.
What's my experience with pricing, setup cost, and licensing?
It's cost-effective.
What other advice do I have?
I would rate Fortinet FortiGate a nine out of ten. If you are looking for a cost effective solution and want to avoid the risk, go with the Fortinet FortiGate.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Consultant at Connect-Experts
Can secure some sites and good ROI but challenges with web filter integration
Pros and Cons
- "It's safe and secures my network and applications in some sites."
- "I haven't configured or experienced any stability issues."
- "I face difficulties integrating Fortinet FortiGate with Active Directory."
- "I often ask for help from the local provider. I haven't found the required efficient help."
What is our primary use case?
I'm using it for web filter and then using it for VPN connection user to site, and I'm using it to make a virtual ID to link a real ID from the server to provider to my servers to publish servers.
What is most valuable?
I work with Fortinet FortiGate SD WAN. I configure the SD WAN to use two Internet service providers from two different service provider links. When one of them is down, the SD WAN goes down. I have to go to the SD WAN and remove this link from the SD WAN member. I confirmed that with the local provider and it's working. Sometimes, when a member of the SD WAN link is down, the SD WAN is down, and this is not the solution. I made the SD WAN for redundancy, however, when a member of the SD WAN link is down or I finish the quote of the Internet, all the SD WAN stops working and users experience problems.
What needs improvement?
With the web filter, when I go to post some websites under certain categories and open these categories, I experience some problems.
Additionally, I face difficulties integrating Fortinet FortiGate with Active Directory. When I set preferences to use Active Directory users, it sometimes works and sometimes does not work. When I integrate Fortinet FortiGate with Active Directory and use this integration to make a web filter policy, the functionality is inconsistent. I have tried restarting the Active Directory domain controller and the firewall, but the problem persists. As a workaround, I use the MAC address of the user to define the settings.
For how long have I used the solution?
I have been using the solution for about five years.
What do I think about the stability of the solution?
I haven't configured or experienced any stability issues.
What do I think about the scalability of the solution?
It's safe and secures my network and applications in some sites. However, I have significant problems when implementing web filters, which is a very problematic issue for me.
How are customer service and support?
I often ask for help from the local provider. I haven't found the required efficient help. Currently, I have problems connecting to some banking systems and departmental Texas portals. I have asked for help but haven't found assistance through the site or through the local provider. When trying to open a ticket, they reply with solutions that are not applicable to my situation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I didn't have a firewall previously. That said, I did have a VPN gateway.
How was the initial setup?
I haven't configured or used the initial setup.
What about the implementation team?
I didn't choose or have knowledge about the implementation team.
What was our ROI?
The return on investment was good.
What's my experience with pricing, setup cost, and licensing?
The setup cost was good. The Egyptian pound is declining, and upgrading Fortinet FortiGate yearly costs about $2000 USD, which equals one hundred Egyptian pounds. I maintain a business relationship with the vendor and receive support from them.
Which other solutions did I evaluate?
I considered switching to Sophos. Due to my previous experience with Fortinet FortiGate, I preferred to stay with Fortinet FortiGate.
What other advice do I have?
The solution requires careful attention, and when problems occur, they typically don't repeat once resolved.
I miss having local provider support here in Egypt. International support is difficult to obtain. Local support is preferable yet has become very expensive due to currency devaluation in Egypt.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CTO at JabJabGroup
Our clients like its comprehensive protection and easy installation and management
Pros and Cons
- "My clients appreciate it for its features. It is easy to install and manage, and it offers all-around protection, including web filtering, content filtering, IPS, and IDS."
- "Fortinet FortiGate positively provides my clients' organizations with a high return on investment."
- "Areas of improvement for Fortinet FortiGate include the need for more training and certification, especially when dealing with distributors globally, which presents challenges in product availability and delivery timelines."
What is our primary use case?
The typical use case for the Fortinet FortiGate firewall for my clients is its ease of use. My clients are using Fortinet FortiGate as SD-WAN.
How has it helped my organization?
The effectiveness of Fortinet's unified SASE in providing consistent security policies is notable because there is one security profile from either the head office or the branch office, allowing your profile to move seamlessly with you wherever you go. You have end-to-end visibility, and you can look at the analytics. To me, that moves towards SASE.
What is most valuable?
My clients appreciate it for its features. It is easy to install and manage, and it offers all-around protection, including web filtering, content filtering, IPS, and IDS.
My clients find the next-generation firewall feature of Fortinet FortiGate to be particularly valuable. It provides internet security, network security, cloud security, ZTNA, and SD-WAN security. There is a unified agent for FortiClient. There is centralized management.
What needs improvement?
Areas of improvement for Fortinet FortiGate include the need for more training and certification, especially when dealing with distributors globally, which presents challenges in product availability and delivery timelines.
There should also be more training and certification.
For how long have I used the solution?
I have about 10 years of experience with Fortinet FortiGate.
What do I think about the stability of the solution?
I find Fortinet FortiGate to be a stable solution.
What do I think about the scalability of the solution?
Fortinet FortiGate is a scalable solution, as you can start small, maybe with FortiGate 40F, and then move to FortiGate 60F or FortiGate 80F, depending on your needs.
How are customer service and support?
It depends on who your distributor is.
How would you rate customer service and support?
Neutral
How was the initial setup?
It is not straightforward, but the implementation is pretty good overall. Every site is different for me. There is no standard site. We have a few different issues here and there, but overall, it's pretty good and straightforward to install. Its integration is not difficult.
It is a matter of learning and understanding the reasons why people need Fortinet FortiGate.
What was our ROI?
Fortinet FortiGate positively provides my clients' organizations with a high return on investment. There is visibility into network operations, allowing us to identify network issues. It has advanced security features. You can achieve about 200% ROI over three years, while enhancing IT teams' productivity by about 50%. It simplifies security across branches and enhances hybrid and cloud security. There is even a feature where you can predict the application performance.
What's my experience with pricing, setup cost, and licensing?
It's very competitive.
What other advice do I have?
Many users nowadays prefer agentless installations over installing agents on their devices, which presents challenges for endpoint security, especially concerning ZTNA, VPN, and endpoint protection.
I would rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: September 2026
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Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
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