Fortinet FortiGate Reviews

We are using it for perimeter security. By implementing Fortinet FortiGate, we wanted to have secure internet access to our network and prevent cyber risks.

The content filtering and URL filtering capabilities, along with packet content filtering, are very good. It helps us restrict internet traffic during working hours to legitimate work-related traffic. Workers are only able to access social media, YouTube, and similar sites after work hours.

It helps in protecting the edge significantly because we are able to determine what must be accepted and what must not be accepted. We also have FortiAnalyzer, which is the log analyzer for Fortinet FortiGate. Being AI-driven, it helps us see what is happening and new emerging threats quickly. We are able to make the necessary interventions to protect the network.

We are using QRadar as a SIEM, and Fortinet FortiGate integrates with it seamlessly. FortiAnalyzer picks all logs from Fortinet FortiGate, integrates with QRadar, and allows us to see everything. It also integrates beautifully with our EDR from WithSecure.

It also helps reduce power consumption. Fortinet FortiGate is a greener listing in terms of power consumption.

Stateful packet inspection is valuable. It also does SSL packet inspection. It is able to provide a VPN for remote users with secure connectivity. Being a next-generation firewall, it helps. 

It has been able to host internet feeds from two different ISPs, with one as a backup. We've two internet services on Fortinet FortiGate. We have been able to deploy it in a high-availability mode. We have redundancy. When there is a problem with one, the other picks up quickly, ensuring business continuity. 

I wish that they could integrate zero-trust technology into Fortinet FortiGate. I am not sure whether it has been done already, but if they could implement that, it would help significantly.

I have been using it for about ten years now.

Their support is good. 

I didn't use any similar solution previously.

I wasn't involved in the recent deployment. 

It was quite quick. The last deployment was more of a migration, where we migrated from an old platform to a new platform. It was a matter of hours because the configs had been backed up. In eight hours, we were done completely.

We had two people from my side and two from Fortinet's side.

If we look at the average revenue loss due to downtime, even if I conservatively put it at $10,000 an hour, we have paid back the investment within six months.

Compared to a sister company that did not take security seriously and lost significant money through ransomware attacks and outages, we have not experienced a single successful ransomware attack. In one instance, we were able to thwart an attack by detecting the initial steps quickly through EDR and FortiAnalyzer. We saw the footprints and stopped it before it reached the encryption phase of the ransomware attack.

The analysis being AI-based helped us quickly pick up unusual activity. Once alerted, we were able to quickly identify the affected nodes, isolate them, and stop the attack.

It has reduced the total cost of ownership by 10%.

For the performance that we get, the price is reasonable. There are cheaper options, but they may not deliver the same kind of performance that we want. For the performance they provide, the price is acceptable.

Currently, there is a project we are doing to converge OT and IT using Fortinet FortiGate, because of the cluster we have. Fortinet FortiGate is going to broker the convergence between IT and OT. We want to make the convergence one-way, with only read-only data coming from OT into IT.

They keep bringing new versions and firmware updates, making sure that their products are always relevant. They are always providing what the industry needs.

We have implemented FortiAnalyzer. We are also looking seriously at FortiIdentity to help us with enterprise single sign-on and multi-factor authentication. Because we already have Fortinet FortiGate in the system, we are seriously considering other Fortinet solutions.

I would rate this solution a nine out of ten.

I currently work in the automotive industry, providing software for automotive dealers, and we only use Fortinet FortiGate for corporate purposes.

One of the best features of Fortinet FortiGate is how effectively the software is written; the virtual network interfaces significantly outperform Cisco in my project. I didn't need separate switches or load balancers because I was able to resolve internal FQDNs of the load balancers, which was impressive. The centralized management allowed us to manage 50 devices effectively, which I found better than Cisco.

During a recent upgrade from old devices to the latest ones, corporate IT faced challenges as there was no straightforward migration process, requiring many manual steps. I've completed upgrades with Cisco before where the process was simple, but this time it wasn't the case for corporate IT. I also heard that SSL-based VPN will be discontinued, which could be concerning.

I have used Fortinet FortiGate for several years; initially, I brought FortiGate to my previous company during a project.

Integrating SD-WAN capabilities with Fortinet FortiGate is straightforward, with minimal complexity involved.

My experience with Fortinet FortiGate support has been excellent, as I was fortunate to have an office in Vancouver where Fortinet had staff. We worked closely with tech personnel through the project. While I usually don't give perfect scores, the support was great. However, one area for improvement is that many functions can only be accessed via CLI, which has discrepancies between the web interface and direct connection.

I pushed corporate IT to replace SonicWall with Fortinet FortiGate, and now in my current company, we have FortiGate that we recently upgraded to the latest models.

Managing Fortinet FortiGate involves three corporate IT personnel, and although it initially took them quite a while to handle some tasks, I provided scripts that allowed them to work much quicker. What took them a day or two is now a job of just 10 to 15 minutes. Scripting and utilizing Git repositories would make things smoother, and I intended to publish modules for Terraform but haven't had the time yet.

Overall, I would rate Fortinet FortiGate around an eight, as there is always room for improvement.

We primarily use Fortinet FortiGate as endpoint firewalls for our campuses. Nothing too extravagant, just providing access out and limiting access to certain applications and restricting unauthorized access from external sources. I have recently been using it also as the controller for the wireless access points.

It is pretty straightforward to manage and has robust capabilities. I appreciate that Fortinet FortiGate can be a central controller for other Fortinet products, such as switches and access points. I have used its VPN abilities a little bit, but not a great deal. I appreciate that it has some SD-WAN capabilities, though I've only used that to a limited degree. It is a solid, usable, reliable solution. 

It's one of the more expensive brands.

FortiManager has not been my favorite. I don't use it and cannot say I really care for FortiManager for managing the firewalls. I primarily just access and manage the firewalls individually. Nothing else particularly comes to mind, as it has been a pretty good experience.

I have about four and a half years of experience with Fortinet FortiGate.

The stability has been very good. I have had very few issues. I had one unit that required some reboots and eventually needed a factory reset. But outside of one issue, I've never had stability issues or problems with them going down or disconnecting or having other issues. They have been very stable and reliable.

I have experienced no scalability problems thus far. We expand out with other campuses as needed. If there are any scalability problems, I think that would probably be with making FortiManager a little bit better. Otherwise, scalability is fine. 

We are a medium-sized business with 17 campuses. We plan to increase its usage. We'll probably continue with FortiGate for any other campuses that we extend out to, as well as keeping them when we do our hardware refresh.

Fortinet FortiGate has very good support. I've been able to contact them on a couple of things for FortiGate and other products, and I've never had an issue. They've always been polite and helpful and worked to get me to solutions. I've had a good experience with Fortinet support.

Positive

We've always had Fortinet FortiGate in place, so I don't have a previous firewall here to compare it to, but it has basically done its job. It's manageable, and it has not created a lot of problems. Only once, I had to call their support to apply a patch update across a couple of them. One of the best features is that it does not require a lot of extra attention for me to fix problems. It's not a problem generator, so that's probably the best quality.

I've set up several Fortinet FortiGate firewalls, and it's a pretty straightforward setup. I haven't ever really had any particular issue with getting them in place.

It's deployed physically at the locations for our campuses. To deploy one, it takes approximately an hour to program and then another hour or so to install. It can get deployed within three hours.

Just one person can manage Fortinet FortiGate; I'm able to manage everything by myself.

The implementation was done by me, one person. Sometimes I need to walk through someone else to physically install it because it might be at a site remote from me. If I'm not physically there, it requires a second person. However, if that was not the case, I could do it as a single person.

It's one of the more expensive brands.

The 100 series costs around $4,000. They are similar in pricing to what you might get from Cisco solutions and probably other similar ones. They're not more expensive than other similar solutions, but they're certainly not cheaper either.

The advice is to go ahead and try it out and see how it works. The product speaks for itself. 

I would rate Fortinet FortiGate a nine out of ten, as I always prefer to leave a little bit of room for improvement.

As a customer, we work with Fortinet FortiGate. Our major use case for Fortinet FortiGate is our Internet, serving as the main device for routing, firewall features, and everything.

Fortinet FortiGate is one of the best firewalls in the market currently, with a lot of next generation firewall features embedded into it, including SD WAN, which is one of the best services for traffic steering, managing packet log jitter and latency for any applications, making it unbeatable in terms of pricing compared to other firewalls.

It has a significant impact on our network performance as we are a health care company where users access health care business website URLs, and any latency is managed by SD WAN without manual intervention, benefiting the operation as we have more than a thousand users across different locations.

Fortinet FortiGate Unified SASE is effective in providing security policies across multiple locations, incorporating zero touch provisioning that is very impactful and beneficial in managing network problems.

In terms of hardware-assisted DDoS protection with Fortinet FortiGate, it is performance-based, depending on the number of concurrent sessions, users, and the specifications of the hardware product.

The one concern I have with Fortinet FortiGate is the firmware versions, which often have many bugs when upgraded, leading us to revert back to older versions multiple times in my lifecycle.

For example, when upgrading the firmware version, we noticed that one of the services was not working, resulting in no packet flow for a VLAN until we reverted back.

The main area for improvement in Fortinet FortiGate is the firmware versions, as we face uncertainties regarding upgrades and frequent bugs that require self-fixing of problems.

We have been using Fortinet FortiGate since two thousand three.

Fortinet FortiGate is very much scalable, with all models from Fortinet being impactful.

Technical support from Fortinet is generally good, though there are times when it could be better.

Positive

We have used other firewalls, including Palo Alto, which we find to be very pricey compared to Fortinet FortiGate.

The deployment process for Fortinet FortiGate is straightforward.

We conducted the deployment ourselves without the help of an integrator or consultant.

The return on investment with Fortinet FortiGate is very good, as it is one of the best products available in the market.

In terms of price for Fortinet FortiGate, it is not considered that expensive when compared to other products; it is medium priced for SMB businesses.

Palo Alto is a premier product, but both solutions have their unique advantages, making it difficult to declare one superior to the other.

We have Fortinet FortiGate in different locations, where every location serves as a data center using hub and spoke technology, connecting all spokes to a primary hub and a secondary hub for reliability.

We use segmentation in core switches; however, the segmentation features are primarily managed by Cisco switches and not by Fortinet FortiGate firewall.

The effects of SD WAN integration on remote users and application performance are very positive, as we integrate all traffic through Fortinet FortiGate SD WAN and aim for configurations that enhance efficiency across locations.

We have been using SD WAN with Fortinet FortiGate for more than five or six years.

Fortinet FortiGate Unified SASE is effective in providing security policies across multiple locations, incorporating zero touch provisioning that is very impactful and beneficial in managing network problems.

The effects of SD WAN integration on remote users and application performance are very positive, as we integrate all traffic through Fortinet FortiGate SD WAN and aim for configurations that enhance efficiency across locations.

With Fortinet FortiGate, the SD WAN feature is included with no additional costs, which stands in contrast to other products like Cisco and Palo Alto, which charge extra for similar features.

I would rate this review an eight out of ten.

Fortinet FortiGate is a perimeter firewall which we are using for protecting our network and for defining policies so that only restricted access is given from outside to serve this purpose.

Fortinet FortiGate serves as our perimeter firewall which we utilize for protecting our network and defining policies to ensure only restricted access is given from outside.

A disadvantage exists when we are collecting the logs, as it sometimes becomes very difficult to interpret the logs that are generated from the firewall. The main challenge is finding out which IP is generating what kind of traffic.

We have been using Fortinet FortiGate for more than 10 years. We started with FGT 60, then moved on to 100, then 300, and currently we are using 501E.

It went smoothly and we have found it very useful because we have a redundant internet lease line. It takes care of all our requirements.

We have been informed by Fortinet FortiGate that it has already reached the end of service. It will be supported until next year, so we might procure a new solution. It cannot be scaled, so we will have to replace the box itself.

We have been using Fortinet FortiGate for quite a long time. As mentioned, we have used the last four series, and we found the product to be very stable. We regularly update it when updates are available, and the support has been good so far.

Positive

We are not using any previous solutions.

The system integrator performed the installation and it went smoothly. My team mentioned it is very easy to do the setup. Since it is software-based rather than hardware-based, and our people are very familiar with the software, the implementation proceeded smoothly.

The system integrator performed the installation.

We have received a very good ROI. It has provided significant time savings of almost 20-25%.

The solution is affordable.

My team has indicated that Fortinet FortiGate is more simple and secure compared to alternatives.

I rate Fortinet FortiGate a nine out of ten.

We have a couple of use cases for Fortinet FortiGate. We are using it for SASE, the Secure Access Security Edge, to provide VPN services and firewall functionality. We are also using their access points as well as their firewalls and switches.

It is providing consistent security policies across multiple locations.

Fortinet Unified SASE is fantastic in my opinion. We rely heavily on it. It also provides remote access.

The solution provides consistent security policies across multiple locations.

The licensing is a little confusing and a bit too granular for Fortinet FortiGate. I would like to see a more streamlined set of options. 

The hardware is not terribly expensive, but the software license and support can be quite expensive. Some improvements could be made regarding cost considerations and complexity around their licensing.

I have had experience with Fortinet FortiGate for about three years.

Fortinet FortiGate is completely stable and rock solid. From a stability perspective, Fortinet FortiGate just works; you get it set up and it does not fall over. We have had no security-related incidents related to anything with the FortiGates. The advanced features are really good.

We are not that big, however, we have had no scalability issues whatsoever with Fortinet FortiGate. We have a redundant setup for failover, however, it has not had to fail over ever and we have not had a capacity issue. It is highly scalable.

Their support is outstanding for Fortinet FortiGate. You get through to a person. They are very quick to respond and they are extremely knowledgeable and very helpful.

We previously used Palo Alto, and the reason we switched to Fortinet FortiGate for firewalls or SD-WAN edge solutions was reputation. We felt that the product set just fit better and was more flexible.

The initial setup of Fortinet FortiGate was pretty straightforward. It gets a little complex with routing rules and ACLs and VLANs and things of that nature. However, the interface is pretty straightforward. It has a good CLI interface as well. Whenever it was a bit too complicated, we would pick up the phone and get an expert to help us through it.

Return on investment since having this product is hard to quantify as it is a sunk cost and the cost of doing business. Having this functionality in place has shown no negatives, and this solution works effectively. 

We do not have significant cost overhead to maintain it. Once you get it set up, it just works. It is a little expensive, however, you get what you pay for. Whenever we need support to bring on something that we do not understand, they help us. From a net cost overhead, it is cost avoidance from additional headache related to instability or things not working properly. 

The return on investment is more about cost avoidance and stability, resulting in lack of downtime and incidents.

The licensing could be improved as it is a little confusing and too granular for Fortinet FortiGate. I would like to see a more streamlined set of options.

We operate in the Insurtech industry. We have not integrated it with the SD-WAN features yet. 

We do not utilize Fortinet FortiGate's data center solution as we are not big enough for that. 

On a scale of one to ten, I rate Fortinet FortiGate a nine.

Fortinet FortiGate is strong in SMB and mid-market, approaching SD-WAN from a security perspective. Customers have requirements for internet as many are moving away from private connectivity and migrating to Teams, making security a top priority. They've chosen Fortinet FortiGate as it offers both a comprehensive security portfolio, including intrusion detection, deep packet inspection, and VPNs. It provides robust SD-WAN capability, eliminating the need for two vendors. Additionally, they offer a SASE solution for smaller sites where a virtual Fortinet FortiGate can be used instead of a physical one, saving space for retail locations.

These features resonate with small to medium-sized organizations, attracting more people to the Fortinet FortiGate solution since it's security-first while also providing SD-WAN capability. Unlike competitors such as Meraki that limit connections to two, Fortinet FortiGate allows up to 100 connections as their focus is on security rather than SD-WAN.

Fortinet FortiGate SD-WAN capabilities typically require redundancy depending on the carrier. There are two types of redundancy: network redundancy with different carriers, such as Bell and Telus, or Verizon and AT&T, both connecting to the same Fortinet FortiGate box. In traditional setups, when there were two connections, one would be active and the second passive, activating only during failover. This wasn't cost-effective as customers paid for both connections while one remained passive.

In the SD-WAN environment, both connections become active, allowing application-specific routing. For instance, voice traffic can be directed to one connection while data traffic uses the other. Rules can be created specifying alternative routes if the primary connection is unavailable.

The impact on service availability and overall network performance is significant. It provides customers with assurance against single points of failure. However, capacity management remains crucial. If both networks operate at 80% capacity and one fails, the secondary connection would face a 160% load, causing blockages. Ideally, connections should operate at 50-60% capacity to handle full load during failures.

Fortinet FortiGate has been successful and ranks high on the Magic Quadrant since they're innovators with appropriate pricing. They offer a best-in-breed solution for their target market. While they're not focused on large enterprises they excel in the mid-market SMB segment, offering comprehensive solutions from endpoint protection to VPNs and deep packet inspection.

Fortinet FortiGate has started implementing AI, however, it hasn't reached full maturity. Their AI solution doesn't compare to solutions such as Microsoft Copilot and SharePoint, primarily since AI relies on data, and Fortinet FortiGate focuses on perimeter defense and security rather than internal network data.

One notable limitation is the absence of honeypot capabilities, which competitors such as Palo Alto offer. These capabilities entice and trap attackers, allowing analysis of attack vectors. Fortinet FortiGate focuses purely on defense mechanisms without actively gathering intelligence about potential threats. This approach aligns with their mid-market focus, where such advanced threat intelligence features might be less critical than in enterprise environments.

I have architected Fortinet FortiGate over the last 12 months.

Fortinet FortiGate performs at 100% effectiveness when customers have the right skill sets and policies in place, making it a very reliable solution.

Scaling-wise, there have been no problems with Fortinet FortiGate. In the mid-market, which typically handles up to 50 to 100 sites and campus environments, there haven't been any scaling issues.

From an implementation and partner support perspective, Fortinet FortiGate's support deserves a rating of seven out of ten.

Neutral

The setup requires understanding of security and is not plug-and-play, but it isn't complex when implemented by certified Fortinet engineers.

We provide professional services to install Fortinet FortiGate through our Fortinet-certified engineers, who handle installation services for companies.

The return on investment is 100% guaranteed. Similar to car insurance, security investment proves valuable when incidents occur. For small businesses, average losses can reach $300,000 per week, while mid-market companies face potential losses of $500,000 to a million. This makes the annual security investment of approximately $100,000 worthwhile. Furthermore, cyber insurance requirements often necessitate solutions such as Fortinet FortiGate rather than simpler alternatives.

Fortinet FortiGate pricing varies based on hardware specifications, size, and quantity purchased. Many companies access these solutions through managed service providers, who add their management fees to the hardware and license costs. Due to security being a specialized skill set and the various types of attacks (phishing, DDoS, hacks), having Fortinet FortiGate represents just one component of the total security investment.

There's always room for improvement with Fortinet FortiGate, as no vendor achieves perfection. In their market segment, considering their offering and price point, they merit an eight out of ten rating.

I have experience with Fortinet solutions.

I have had experience recently with FortiGate as well.

All the basic and important features needed for perimeter solutions to protect branches and headquarters are valuable with the FortiGate Next Generation Firewall (NGFW).

The FortiGate Next Generation Firewall (NGFW) is deployed in a company that is a carrier of telecommunication services, providing solutions to all kinds of companies around the world, especially in Mexico.

It addresses new and emerging security threats in the telecommunications industry, as we recognize that it is a highly effective solution that provides robust protection. That's the reason it was the main product we used to sell for perimeter security.

We use FortiGate Next Generation Firewall (NGFW) for the access points and their switches.

All the basic and important features needed for perimeter solutions to protect branches and headquarters are valuable with this solution.

The antivirus, malware, anti-malware, anti-spam, IP VPN connections, and firewall rules bring the most value for me and my clients. 

The segmentation capabilities enhance our security posture because they work effectively combined with the switching solutions, allowing us to easily combine switching with the firewall, as we could segregate the VLANs. They were powerful and appropriate for the solution we needed while supporting all the adequate features we required.

I'm not completely sure how Fortinet can improve the FortiGate Next Generation Firewall (NGFW), however, there were situations of availability related to their switching solutions due to box errors. Fixing the bugs in their switching solutions is necessary because I have faced several situations where we lost connectivity because of their firmware.

I have almost 12 years of experience with FortiGate Next Generation Firewall (NGFW).

Regarding next-generation firewalls, I would give the FortiGate Next Generation Firewall (NGFW) a rating of ten out of ten for stability.

The scalability of the FortiGate Next Generation Firewall (NGFW) is quite good; it is easy to make it scalable.

I would place the scalability between nine and ten on a scale of one to ten.

I would rate Fortinet's support a ten out of ten. They are excellent and very available whenever we needed their help.

Positive

We used to struggle with Cisco because it didn't have most of the features that Fortinet has, and when comparing with Palo Alto or Check Point, the prices are higher, which is important for solutions needed by mid-sized companies.

Their deployment team is substantial, consisting of between 100 and 150 people.

Most clients realize the benefits from deployment immediately. They look for internet availability and the security needed for their endpoints.

Fortinet has good prices compared to other vendors; there were cheaper options, and when we compared Cisco, Fortinet's prices were lower.

I don't remember how I bought the FortiGate Next Generation Firewall (NGFW), so I can't say if it was purchased through AWS Marketplace.

The FortiGate Next Generation Firewall (NGFW) helps with the economic aspect because it effectively protects what we needed with the companies in designing the products and solutions.

I'm not familiar with how the FortiGate Next Generation Firewall (NGFW) utilizes artificial intelligence or if it has AI-driven features to improve threat detection and response, so I cannot detail its existence or help.

I would recommend FortiGate Next Generation Firewall (NGFW) to others. It is a very good product. In my position, I sold approximately 1,000 units.

On a scale of one to ten, I rate this solution a ten.

I integrate service with Fortinet FortiGate. I integrate service, and some manage service, so the customer already has the firewall and we manage them, or we sell the hardware. But mostly for hardware, there are a lot of sellers, so mostly we do the services.

If the customer wants Fortinet FortiGate, I give Fortinet FortiGate. If the customer wants Sophos, I give Sophos. Both have a different market and different customer profile.

Whatever the customer asks, we provide. I'm running Fortinet FortiGate now because a customer wants that in my data center.

I find Fortinet FortiGate valuable due to Fortinet's ASIC, as I have known Fortinet FortiGate since a long time ago, from the first time they ran. They use ASIC. While Sophos also has a special hardware solution such as Xstream, they have all different purposes and different advantages, so I can utilize both. It depends on the customer.

I don't have any problem with Fortinet Unified SASE. Mostly in Indonesia, in our market, customers buy the brand without knowing the full capability of it. So actually with Fortinet FortiGate, you also have to implement FortiManager, FortiAnalyzer and for hardware control, FortiNAC and so on. But because it's so modular, sometimes customers mistakenly just buy the firewall. The firewall doesn't work right. That's a problem. I understand that this product design philosophy of Fortinet FortiGate is meant to serve very big corporations which have established SOC teams. They put segmentation of who is the manager and who is the analyzer. That's why they put the separate server for that. But because the brand is so famous, even small customers want to buy it.

I think Fortinet FortiGate could learn from its competitors that there's nothing to change. Perhaps they could just launch a lightweight version of the SIEM and SOAR tool, which is cloud-based. This would be for small organizations who cannot afford to build the full scale SOC facility and team.

I have been working with Fortinet FortiGate for maybe five or six years, or maybe longer than that. It could be 10 years as well.

I have been working with Fortinet FortiGate for quite a long time, but I am not a partner yet. Last year I took partnership with Sophos, so we do both.

I don't have experience integrating SD-WAN capabilities with Fortinet FortiGate yet, as we had a case but the project didn't go. SD-WAN is not mostly firewall. Yesterday, I just had a discussion with a new customer that wants to buy ZTNA and NAC.

I think the pricing of Fortinet FortiGate is affordable to some small customers, but they can only afford the firewall without the other components. Mostly firewall, so it's just selling products, not selling a security system.

In my opinion, Fortinet FortiGate doesn't need to be improved. It's because it has a different market. I had a case maybe five or six years ago. There was a tender of SD-WAN implementation for 10,000 mini marts. A company that has 10,000 outlets of mini marts needs security. In the data center at their headquarters, they need a very big firewall, up to 500 Gbps. But in the outlet, which is a small store or mini mart, they need a very small firewall that's capable to do SD-WAN, authentication, security, VPN and so on. Fortinet FortiGate has it all. Fortinet FortiGate is suitable for that kind of organization. They have a special SOC, so they buy FortiManager, FortiAnalyzer and so on. I rate this review an 8.

I am working as a presales engineer or system engineer, designing solutions for other clients.

The clients use this solution for their data centers and perimeter security.

The main reason customers prefer Fortinet FortiGate is that it's security-centric, allowing them to implement security features such as a next-generation firewall and translate this to the WAN or SD-WAN architectures, or as a base if they want to grow in more security features or other verticals such as ZTNA and SASE. It's a little baseline for the rest of the verticals or features that can be exploited.

Fortinet FortiGate compares favorably to others in terms of the technology. Second, it's about the relationship they build with their customers. I'm in Colombia, and I can say they have an excellent sales and engineering team that provides a great experience for their clients. They are very attentive and engaged. This company has a rich history; they grow alongside their clients. They take the time to show clients all the benefits and features of the technology they offer. It’s a much more personal experience for everyone involved.

Fortinet Unified SASE is strong for providing consistent security policies across multiple locations. Working with Fortinet in the SASE aspect has been easy. Customers appreciate the features we can offer with Fortinet SASE and ZTNA solutions. They particularly appreciate how they can integrate everything with the baseline of Fortinet FortiGate, and how they can easily apply all the features they need to secure access to different applications from a single console. Some clients use the Fortinet FortiGate data center solution for their data centers as a hub and the perimeter security service.

My experience integrating SD-WAN capabilities with Fortinet FortiGate is in the middle ground. Fortinet FortiGate, as a security-centric fabric, can implement an SD-WAN solution. It can be somewhat manual in some cases, but using other tools that Fortinet has, such as FortiManager, makes implementing an SD-WAN network easier with less effort.

The implementation depends more on the engineer's skill when integrating SD-WAN with Fortinet FortiGate. If you don't have extensive skills in implementing Fortinet FortiGate, it can be difficult, but with more experience, it becomes easier.

In the presales team, I have been working with Fortinet FortiGate for about five years, and as a customer, I worked with it for about two years between 2016 and 2018.

Fortinet FortiGate is very stable and secure for customers.

It's easy with Fortinet FortiGate as they have a very good solution for scalability. If we need to grow in branches or licenses, we can easily do it. The most important aspect of growing this solution is their strong enterprise-level account managers, who always help customers find the best solution and an easy path to grow their architecture with Fortinet.

I would rate their customer service around eight because not everything is perfect, but they have very good customer experience and relationship management.

Positive

It depends on the size of the company or the solution they want to implement with Fortinet FortiGate. Most companies could have another vendor or baseline products, so we need to depend on the scenario.

It is very straightforward to set up initially. The duration depends on the size of the company and the solution they want to implement. They might already have another vendor or a different baseline of products, which makes things more complex.

As for deployment models, we typically offer both on-premises and cloud options. We have been working with AWS, and it has been a very positive experience. They provide readily available machines, and everything is easy to find in the marketplace.

I believe it's a fair price for the kind of technology they offer their customers. Sometimes, I think they could apply more discounts to engage customers further. This approach would be beneficial, as it helps us expand the solutions available to clients. As for discounts, they do engage clients with them, particularly in strategic business situations, such as with large accounts in sectors like banking and big retail.

When comparing Fortinet to other vendors, Fortinet generally tends to offer better discounts. However, this does not imply that their solutions are of lower quality; rather, they demonstrate expertise in meeting customer needs.

Some users utilize AI and machine learning enhanced features, such as the FortiGuard services, though not all do as the AI features are relatively new. However, we have successfully positioned some features, particularly in areas such as AI. For example, the threat detection capabilities and the AI assistant available in the FortiAnalyzer service are noteworthy. Fortinet offers a license that can be utilized for AI features, especially in FortiManager. Users appreciate this feature because it helps them achieve better network configuration. If they encounter any issues within the network, they can easily leverage AI to find solutions to those problems.

Overall, I would rate Fortinet FortiGate a nine out of ten because while not everything is perfect, they're really doing their best and demonstrating it through their technology.