Fortinet FortiGate is used just to manage our network because our network is managed by another company. I work in a small to medium-sized industry.
IT Manager at a consultancy with 10,001+ employees
Improves security and network distribution
Pros and Cons
- "Fortinet FortiGate is used to prevent security failures. Since implementing the solution, we have seen improvements in security and in the distribution of our network."
- "The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with."
- "In my opinion, Fortinet FortiGate could be improved by making the appliance smaller than what we have here, as it is pretty big."
- "In my opinion, Fortinet FortiGate could be improved by making the appliance smaller than what we have here, as it is pretty big."
What is our primary use case?
What is most valuable?
Fortinet FortiGate is used to prevent security failures. Since implementing the solution, we have seen improvements in security and in the distribution of our network.
What needs improvement?
In my opinion, Fortinet FortiGate could be improved by making the appliance smaller than what we have here, as it is pretty big.
For how long have I used the solution?
We have been using Fortinet FortiGate for three or four years.
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Fortinet FortiGate
June 2025

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What do I think about the scalability of the solution?
Fortinet FortiGate is better for large enterprise networking compared to MikroTik because we have about 100 people using our network, and we have had few problems compared to the time we were using MikroTik, which didn't work for us as well as the Fortinet FortiGate 200D does.
How are customer service and support?
We never have any issue or problem that hasn't been solved in two or three hours. The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with. Fortinet FortiGate does not require a lot of maintenance.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have been using Fortinet FortiGate for three or four years, and before that, we used MikroTik. We switched to Fortinet FortiGate because the company that provides service for us started to work with Fortinet FortiGate as a partner, and they showed it to us. We liked it, and we started to use the Fortinet FortiGate solution.
How was the initial setup?
The initial setup for Fortinet FortiGate was pretty easy, and they completed it in one hour and a half.
What about the implementation team?
Two people worked to support us on Fortinet FortiGate. One of their job roles was manager, and I don't know the other role.
What other advice do I have?
My advice for people thinking about using Fortinet FortiGate is that you have to try to understand your necessities first. Make a comparison with other players in the market and have a good company to manage the equipment if you don't have the competence to do it yourself, preferably a third company that does this for you.
I would rate Fortinet FortiGate an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 8, 2025
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Network & System Admin at Invoke Studios
Has a good network security feature with effective threat intelligence
Pros and Cons
- "FortiGate's ability to perform as expected and fulfil our needs has been the most compelling feature for network security."
- "FortiGate can improve its token system, as it requires a purchase before use."
What is our primary use case?
I'm managing security rules, bandwidth for the internet, switches, and fifty access points. Everything, including the network in Afghanistan, is managed from there, and it's something critical for us.
What is most valuable?
FortiGate's ability to perform as expected and fulfil our needs has been the most compelling feature for network security. FortiGate has proven to be secure and effective in terms of threat intelligence, as it alerts us about external login attempts and suspicious scripts, contributing to our system's overall security.
What needs improvement?
FortiGate can improve its token system, as it requires a purchase before use. Additionally, the VPN system could be more efficient, especially regarding VLAN passing through, which is currently a limitation. Another suggestion for improvement would be better timezone coordination for customer support. Currently, there are issues with calls coming at inconvenient times due to timezone differences. Another area for enhancement could be the response time for support tickets, as there is a delay of at least twelve hours, even for urgent tickets, which can be frustrating.
For how long have I used the solution?
I have been using Fortinet FortiGate for the past three years.
What do I think about the scalability of the solution?
It is scalable as we expand our usage of FortiGate as our company grows. We're currently using one, but we plan to use two as our network expands.
How are customer service and support?
I open a ticket and communicate with the engineers when I encounter issues. Although it may take some time, they always get back to me with a resolution. There are mainly due to these issues with time zone coordination and response time.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup process for FortiGate depends on the complexity of your network. For simpler setups, a user-friendly interface is easy to use. However, for more advanced configurations, it may require expertise. Integration into the ecosystem is neither too easy nor too complex.
The maintenance process is relatively easy.
What was our ROI?
Regarding return on investment, I believe FortiGate is worth the money. It has helped us stay safe, and considering what we are paying for such a system and service aligns well with our expectations and financial goals.
What's my experience with pricing, setup cost, and licensing?
The price of FortiGate is reasonable as I plan to buy new switches. The initial gadgets are already booted, and the pricing seems normal on the market. As for additional costs, I haven't subscribed to many extra features, so I'm only using what I need. Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiGate
June 2025

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IT Manager at King Exports - India
Ransomware protection enhances security across multiple locations
Pros and Cons
- "The security features are valuable, particularly the ransomware attack protection features. Fortinet FortiGate provides excellent security against ransomware attacks."
- "Fortinet FortiGate provides excellent security against ransomware attacks."
- "The things we require are already sorted out, so there isn't any scope for improvement as far as our requirements go. However, its price can be better."
- "It is somewhat expensive compared to other solutions such as Sophos."
What is our primary use case?
We are using it for security purposes. We have deployed it across multiple locations where we are already using it.
What is most valuable?
The security features are valuable, particularly the ransomware attack protection features. Fortinet FortiGate provides excellent security against ransomware attacks.
What needs improvement?
It contains every feature that is required. The things we require are already sorted out, so there isn't any scope for improvement as far as our requirements go. However, its price can be better.
For how long have I used the solution?
We have been using it for more than one and a half months.
What do I think about the stability of the solution?
It's stable. I would rate it an eight out of ten for stability.
What do I think about the scalability of the solution?
It's scalable. I would rate it a nine out of ten for scalability.
I am handling all the operations. We have multiple staff members at multiple locations.
How are customer service and support?
Coming from a technical background, there hasn't been any requirement to speak with customer care representatives. The manual provided covers everything comprehensively.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have experience with Sophos, Fortinet FortiGate, and SonicWall.
How was the initial setup?
We purchased it through our vendor. Our company doesn't prefer to make purchases through online shopping platforms such as Amazon and Flipkart.
What was our ROI?
We have seen a return on investment of more than 20%.
What's my experience with pricing, setup cost, and licensing?
It is somewhat expensive compared to other solutions such as Sophos.
What other advice do I have?
I would recommend it to others. I would rate Fortinet FortiGate a nine out of ten. There isn't a need to compare it with anyone else because Fortinet FortiGate is at the top of the market.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 7, 2025
Flag as inappropriateCost-efficient, straightforward to use, and easy to deploy
Pros and Cons
- "The best features of Fortinet FortiGate include the simple user interface."
- "The best features of Fortinet FortiGate include the simple user interface."
- "Areas that have room for improvement in Fortinet FortiGate include support and GUI enhancement."
- "The technical support that Fortinet provides is not satisfactory. When we call Fortinet technical support, it takes too much time to connect with them."
What is our primary use case?
The use case for Fortinet FortiGate primarily refers to firewall functionality.
What is most valuable?
The best features of Fortinet FortiGate include the simple user interface. The GUI is in English with intuitive navigation. It is very easy to find solutions, meaning it is simple to locate what we need and which settings we need to modify through the GUI.
We have integrated FortiGate SD-WAN. It's working pretty well.
What needs improvement?
Areas that have room for improvement in Fortinet FortiGate include support and GUI enhancement. While the GUI is already simple, further improvements would greatly benefit them.
For how long have I used the solution?
I have been working with Fortinet FortiGate for one year in this organization.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiGate as eight out of ten, as it has proven to be reliable.
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable. We primarily deal with small and medium businesses, and for our clients in this segment, it works effectively.
How are customer service and support?
The technical support that Fortinet provides is not satisfactory. When we call Fortinet technical support, it takes too much time to connect with them. The process is complicated, requiring us to hold for many minutes, and when we visit clients, we are not satisfied with their technical support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We work with five firewall vendors, including Fortinet, Cisco, Palo Alto, SonicWall, and Sophos. We have specialists for their products.
We first recommend Fortinet FortiGate or Palo Alto. If a customer cannot afford Palo Alto, we recommend Fortinet FortiGate. If they cannot afford Fortinet FortiGate, we recommend Sophos or SonicWall.
When comparing security policies, Palo Alto is superior to Fortinet FortiGate, but Fortinet FortiGate is adequate. For businesses with higher requirements, we recommend Palo Alto due to its advanced security features, while for small and medium businesses, we suggest firewalls based on their specific requirements.
How was the initial setup?
Deployment of Fortinet FortiGate is straightforward. If the customer requires, we can configure it from our end and deploy it directly.
Our clients are small and medium-sized businesses. They can't afford the cloud. They take the device and install it on-premises.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate is cost-efficient. Palo Alto is expensive, but Fortinet FortiGate is not.
What other advice do I have?
I would recommend Fortinet FortiGate because the GUI is understandable for English speakers, and the configuration is straightforward.
I would rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 14, 2025
Flag as inappropriateManager Network (IT/OT) at a consumer goods company with 5,001-10,000 employees
Is flexible, easy to configure, and provides good visibility into our devices
Pros and Cons
- "The flexibility and ease of configuration are the most valuable features."
- "The inability to scale the FortiAnalyzer to match our growth necessitates the purchase of new hardware."
What is our primary use case?
Our organization utilizes Fortinet FortiGate for SD-WAN. All business units within our organization connect to the SD-WAN, which is constructed using Fortinet devices.
The primary reason we implemented Fortinet FortiGate was to enhance connectivity. Our previous reliance on MPLS resulted in low bandwidth and high costs. By transitioning to SD-WAN devices and leveraging common ISP connections, we have achieved two significant goals: substantial cost savings and increased flexibility in configuring device communications across our various plants.
How has it helped my organization?
FortiGate offers us the capability to provide visibility into and segmentation of our industrial devices. We are currently implementing this for the LAN, and we are migrating firewalls to Fortinet FortiGate devices. In this process, we are separating the operational network from the IT network.
Knowing that some of Fortinet's devices can be used in harsh environments that's nice to have. But that's something that is not needed right now just because we are only using them in very few places. These devices are specifically used to prevent intrusions in harsh environments.
These devices help to control network traffic with OT-specific protocols. The LAN firewalls we have implemented are purchased with the functionality of network-specific modules to enable the management of network traffic with OT-specific protocols.
The approved offerings help us achieve our budgetary goals. We are adapting the budget to align with the devices provided by Fortinet. We are doing this because we can utilize Fortinet. Therefore, all of our budgets should take this into account as well.
The decision to utilize Fortinet stems from its ability to integrate with our preferred vendors. We have plans to implement both ClearPass and Nozomi as part of our OT cybersecurity strategy, both of which offer API-based interfaces for connecting to FortiGate devices. This interoperability is crucial for our organization.
The combination of FortiGate and FortiManager provides a comprehensive overview of all the firewalls we manage. It is very convenient to have everything centralized in one place.
FortiGate has helped reduce the risk of cyberattacks that could disrupt our production, which is one of our primary goals.
We were not affected by any cybersecurity attacks that would have impacted our production operations. However, we have a comprehensive plan in place to address such incidents. FortiManager enables us to block essential protocols and implement security measures across all business units if we detect a security breach in one area. This centralized approach ensures that the security measures we implement are consistently applied throughout the organization.
FortiGate has aided in centralizing the management of our network and security operations. The impact of this on the operational efficiency of our industrial network depends on how we organize it. Centralized management has significantly simplified management tasks. However, we require a dedicated team capable of addressing the diverse needs of different plants and business units, implementing necessary changes, and resolving any issues that arise. A single point of contact facilitates this process. In this regard, we have not only improved operational efficiency but also consolidated our management structure, reducing the need for multiple teams scattered across different countries.
FortiGate provides us with actionable data that helps us make informed decisions about the appropriate actions to take. Additionally, we utilize FortiAnalyzer to analyze the type of traffic we are experiencing, potential issues, and other relevant information. Furthermore, we monitor CPU memory, bandwidth, and other metrics associated with various IP connections using Fortinet devices. This monitoring is conducted across multiple firewalls. By employing these tools, we can ensure that any changes we make are the correct ones and are made for the right reasons.
The implementation of Fortinet's Security Fabric has significantly enhanced the security of our industrial control system. Previous solutions were unable to effectively manage the diverse protocols employed in this environment, resulting in operational and technological limitations. However, with the introduction of the new security fabric, we are now able to address these challenges and achieve a more robust security posture.
The Fortinet Security Fabric helps us reduce our mean time to remediation. With all its tools and centralized management, it's much easier to identify and resolve issues, leading to improved overall security posture.
Fortinet helped mature our approach to cybersecurity for protecting our industrial equipment.
What is most valuable?
The flexibility and ease of configuration are the most valuable features.
What needs improvement?
Overall, we are satisfied with the product. However, we encounter occasional capacity issues. The FortiAnalyzer, being a hardware appliance, has limited expansion capabilities. As our organization has grown, we've outpaced the FortiAnalyzer's performance. The inability to scale the FortiAnalyzer to match our growth necessitates the purchase of new hardware. This is an area that could be improved. If we anticipate reaching the size of six countries within the next five years, investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware. The ability to scale the FortiAnalyzer in tandem with our growth would be a significant improvement.
For how long have I used the solution?
I have been using Fortinet FortiGate for over three years.
What do I think about the stability of the solution?
FortiGate is now stable. We experienced some difficulties in the beginning, possibly due to some bugs we encountered. However, for approximately the past six months, we have been closely monitoring various ratings for FortiOS versions. As a result, we are currently running only on mature versions. Since then, we have observed that the device is significantly more stable than before.
What do I think about the scalability of the solution?
The scalability for the FortiManger and the devices themselves is a nine out of ten but for the FortiAnalyzer it is a six out of ten.
How are customer service and support?
On the few occasions that we have needed to use technical support, we have found them to be responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used different solutions such as Cisco, Watchguard and Sophos in different countries, and one of the reasons we switched to FortiGate was to standardize what we used in all the countries.
The FortiManager is one of the biggest advantages they have. From a single management point, we can manage all the devices connected to the support manager. This is something I haven't seen before. So, in that sense, I would say that the most important difference between FortiGate and other vendors is the FortiManager.
How was the initial setup?
Due to the extensive network, the deployment spanned several months; however, on a site-by-site basis, each deployment was completed within a few hours. We had a minimum of two people per country involved in the deployment with 1-2 people from Central IT.
What about the implementation team?
It was a mixed team vendor - in-house. The vendor expertise was really good and I would rate it on a 9 out of 10.
What's my experience with pricing, setup cost, and licensing?
FortiGate's pricing falls within the mid-range when compared to other leading firewall solutions. While it's more expensive than Sophos, it's more affordable than Palo Alto.
What other advice do I have?
I would rate Fortinet FortiGate eight out of ten.
We have FortiGate deployed across multiple locations with 120 firewalls.
I suggest testing FortiGate. For organizations looking for an affordable solution, with good management and initial management, Fortinet FortiGate is the right choice.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operator at Mohammed Mansour Alrumiah
Meets various needs and it's cost-effective and simple
Pros and Cons
- "The best features of Fortinet FortiGate are its simplicity, ease of installation, and ease of functionality."
- "Fortinet FortiGate is a very good next-generation firewall."
- "I would like to see improvements in Fortinet FortiGate regarding the active-active scenario. The active-active scenario is supported but not recommended, whereas other vendors are implementing active-active without issues. Perhaps in the future, we could effectively use both firewalls to increase the throughput. If there are two boxes, they both should be able to work."
- "I would like to see improvements in Fortinet FortiGate regarding the active-active scenario. The active-active scenario is supported but not recommended, whereas other vendors are implementing active-active without issues."
What is our primary use case?
We are using Fortinet FortiGate for enterprises. We are a partner of Fortinet.
How has it helped my organization?
Its features are very good for the price. Their support is also very good. A lot of expertise is available in the market in terms of engineers.
What is most valuable?
The best features of Fortinet FortiGate are its simplicity, ease of installation, and ease of functionality. It is very easy to learn and implement, and everything is clear. The deployment of Fortinet FortiGate is very straightforward.
What needs improvement?
I would like to see improvements in Fortinet FortiGate regarding the active-active scenario. The active-active scenario is supported but not recommended, whereas other vendors are implementing active-active without issues. Perhaps in the future, we could effectively use both firewalls to increase the throughput. If there are two boxes, they both should be able to work.
Other than that, I don't have anything. I'm very happy with the features.
For how long have I used the solution?
I have been working with Fortinet FortiGate regularly for a few months only, though I have previously encountered one or two installations.
What do I think about the stability of the solution?
Fortinet FortiGate is very stable.
What do I think about the scalability of the solution?
There are multiple options available for small, mid-sized, and large-scale deployments.
How are customer service and support?
My experience with the technical support for Fortinet FortiGate is very good. I only had one bad experience. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It is very straightforward to deploy.
In terms of maintenance, many features are automated, including antivirus updates that happen regularly without intervention. Simply connecting the firewall to the internet enables automatic downloads of everything.
What was our ROI?
It was recently implemented, so it is too early for that assessment.
What's my experience with pricing, setup cost, and licensing?
It is very cost-effective. You get features similar to other firewalls, such as Palo Alto, but at a lower price.
Which other solutions did I evaluate?
I have not worked extensively with Palo Alto, but from various comparisons, Fortinet FortiGate is understood to be a cost-effective version of Palo Alto. While Palo Alto has more features, Fortinet FortiGate offers similar functionality.
What other advice do I have?
Currently, we are not using SD-WAN, but we will implement it as it is a very impressive built-in feature. We will implement it for one of our customers in the near future.
Fortinet FortiGate is a very good next-generation firewall. It is not very expensive and offers plenty of models to suit various needs. The licensing options are extensive. The day-zero protection is very good. FortiCloud is also excellent. The geo-protection is effective and serves its purpose.
I would rate Fortinet FortiGate a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 24, 2025
Flag as inappropriatePrincipal Consultant at Epitome Infotech Solutions (P) Ltd
Ease of configuration and strong performance have improved efficiency
Pros and Cons
- "On a scale of one to ten, I rate this solution 10 out of 10."
What is our primary use case?
The main use cases for Fortinet FortiGate are for small, medium to large enterprises, and they also have products for SOHO (small office/home office). That is where they stand out.
How has it helped my organization?
The main benefits that Fortinet FortiGate brings to the table include the ease of configuration, stability of the product, and excellent support. When a customer is using Fortinet FortiGate, they will not look at any other products for expansion or upgrades. In terms of price and performance, it gives a very good, balanced product.
What is most valuable?
One of Fortinet FortiGate's best features is in terms of the configuration; it is one of the easiest to configure. It is very easy and based on ASICs. In terms of performance under scalability and stability, I would rate it amongst the best. I have not come across a product that I have had to replace or generate an R&D for to date.
There has not been any impact in terms of performance for customers because Fortinet FortiGate is dependent on the architecture, which is totally different. They have security processors, network processors, and they work on a different architecture compared to other products. To be very frank, we have not had any performance issues when deploying SD-WAN and a next-generation firewall together.
What needs improvement?
Regarding improvements for Fortinet FortiGate, there is always room for improvement in any product. In information technology, things fade away quickly, and new technologies come in. It is how quickly each of these companies adapts to that and brings in more value to the customer.
For how long have I used the solution?
I have been working with Fortinet FortiGate for over fifteen years.
What do I think about the scalability of the solution?
For scaling Fortinet FortiGate, I am not sure about scaling down as we have not had any instances, but scaling up has presented no challenges.
How are customer service and support?
I would rate the Fortinet FortiGate technical support as extremely good so far. I have not had any issues, and I would rate it the same as Cisco.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
One pro for the Fortinet FortiGate compared to Palo Alto, Cisco products, and WatchGuard is that the architecture is different because they use specific processors to handle different types of traffic, both security traffic and routing traffic. They keep enhancing the processors as they improve the capabilities of the product. As for cons, I do not see anything at this point in time.
How was the initial setup?
The initial setup for Fortinet FortiGate is extremely simple. It takes about five minutes to get it up and running. It is that easy. Nothing beyond that.
What about the implementation team?
The deployment process for Fortinet FortiGate is generally very simple. We give the prerequisites to the customer in terms of a number of man links they want to connect and what the LAN subnet and number of subnets are. These initial details are gathered from the customer. Once the appliances are in place, we begin with the contribution to the content management interface. Most of the time, we start with the LAN configuration and the LAN network configuration. Then we move to firewall policies based on the organization's requirements, licensing the product on the cloud, and subscription licenses. In some cases, we configure VPNs and site-to-site VPNs. That is about it, and there are certain features that need to be enabled, which we will enable.
What was our ROI?
One thing I would definitely state about Fortinet FortiGate is that, in terms of performance, if compared with a product of the same price point, Fortinet FortiGate will outperform it. This way, the customer has a better ROI because they do not have to look at changing it or looking at an upgrade frequently.
What's my experience with pricing, setup cost, and licensing?
I find the pricing setup cost and licensing for Fortinet FortiGate reasonable.
What other advice do I have?
I work with Fortinet FortiGate SD-WAN extensively. My experience in integrating SD-WAN capabilities with Fortinet FortiGate in the network is that it is very easy.
I would rate Fortinet FortiGate as a highly mature product. I have been working with them for quite a long time and have multiple implementations across India. I have not come across any instance where I had to replace the product.
My advice for others looking into implementing Fortinet FortiGate is to plan the capacity properly and right-size the product for the specific customer, which is most important. When choosing the wrong model, some run into issues where it is not supporting that procedure, the system going under load, and similar issues. It is primarily important to spend more time on the design and finalize what is required in terms of the appliances.
On a scale of one to ten, I rate this solution 10 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 19, 2025
Flag as inappropriateIT Manager at Daltons Limited
Intuitive with a user-friendly interface that simplifies network tasks
Pros and Cons
- "The initial setup is very straightforward and easy, with wizards helping to configure the device efficiently."
- "There's always something new that can be added or fixed."
What is our primary use case?
I used it as an IT provider, and our main firewall was the Fortinet series FortiGate. Currently, I am just a user on the end user side of the fence.
How has it helped my organization?
The Fortinet gear is really easy to use, intuitive, and pretty powerful. It has been great because we haven't had to change it out very much. The operational return on investment has been great as we don't have to keep replacing it.
What is most valuable?
I really liked the interface because it was extremely user-friendly. Unlike Cisco, where you didn't need to be certified to use the interface effectively. The consistency across all models has also been beneficial as it simplifies learning and usage. They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
What needs improvement?
I just don't like giving products ten out of ten. There's always something new that can be added or fixed.
For how long have I used the solution?
I have been working with the Fortinet FortiGate overall since 2006, which is quite a few years now.
What do I think about the stability of the solution?
We haven't had to change it out very much. It has been stable and reliable for us.
What do I think about the scalability of the solution?
I would rate its scalability as a nine out of ten. They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
How are customer service and support?
Customer support is quite good. We purchased the 24/7 support, and they usually respond within an hour, even in the middle of the night.
Which solution did I use previously and why did I switch?
I haven't switched from FortiGate. We still use the Fortinet solution as our firewall.
How was the initial setup?
The initial setup is very straightforward and easy, with wizards helping to configure the device efficiently.
What was our ROI?
The ROI has been very good because it's operationally efficient, and we haven't needed to replace the equipment frequently.
What other advice do I have?
I would definitely recommend it to other businesses with similar security needs. For smaller businesses with just a couple of computers, the standard ISP-supplied modems are fine.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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