Fortinet FortiGate Reviews

We primarily use the solution just for internal segmentation and connection of some ranges using IPSec.

Currently, the solution is saving costs for us and blocks applications effectively using layer seven.

The solution's most valuable aspect is the IPS for potential mitigation from the cloud inside our network. 

The VPN SSL is important for us. 

The web filter is very good. 

The GUI is okay.

The initial setup is straightforward.

The documentation provided is okay, I find that sometimes, with other startups, it's hard to find a good amount of documentation in order to assist you with the product. In this case, the solution offers a good amount of detail.

The solution offers good analyzing capabilities.

I'm not sure if the solution is really lacking anything major. For us, it works okay.

They seem to have made a lot of improvements since the last release.

Technical support could be better. You don't always get the level of help you need right away.

We've been using the solution for about ten years at this point. As it's been about a decade, I'd say we have quite a bit of experience with it.

For the most part, the memory and the CPU are good. It's generally stable. We don't face any issues with this aspect of the solution.

The scalability is fine. If a company needs to expand it, they should be able to do so without any issues.

We only have about 40 users on the product currently. It's not a big company.

For now, the product is good as it is and we don't have plans to increase usage in the future.

By and large, technical support is good. It's okay. It's not bad. It could be better, however, they do answer our questions when we have them. We're mostly satisfied with the level of service they provide. Of course, it could always be a bit better.

Sometimes the first contact is useful, and sometimes you don't get the kind of help you need right away. It would be nice if it was more consistent.

We also use Sophos. We use both solutions at the same time.

We didn't face any complexity when handling the initial implementation. The process is quite straightforward.

The implementation itself can sometimes take less than a week. On average, you should expect it to be about a week in total.

I didn't need the assistance of a reseller or integrator. I handled the implementation myself.

We're charged a licensing fee on a yearly basis. I'm unsure of the exact cost to the company, however. I'm not sure if there are other costs over and above the standard licensing fee.

We also looked at Juniper when we evaluated FortiGate. FortiGate is much easier to use in comparison which is why we chose it. The documentation was also better. That, and there was no integration for SSL in Juniper.

We're just a customer. We don't have a business relationship with the company.

Overall, I would recommend the product. It comes with a very good set of features.

I would rate the solution ten out of ten. We've been quite happy with it.

This Fortinet product is a firewall system, acting as our perimeter firewall. Generally speaking we use this system as a security product to defend from any attacks and to protect our internal network. We are very happy with the security features afforded by this product.

The notable features that I have found most valuable are that it includes the antivirus, IPS, and even SD-WAN.

In terms of what could be improved, the FortiGate support could do some improvements on their IPv6 configuration. Right now it's still in the very early stage for utilizing in an enterprise level network environment

In terms of the FortiGate IPS, we haven't gotten additional tools because they are not free, and we have to purchase them to maximize this IPS feature. As long as they can perform some basic functions to meet our business needs, that is okay. I'm okay with this feature right now, so far.

In the next release of FortiGate the price could be better.

I have been using Fortinet FortiGate since May of 2018.

This product is very stable.

Fortinet FortiGate is a very scalable product.

It is managed by the IT department, so only they use it.

Their support is quite good.

The initial setup is quite simple.

Not including the preparation, setup took about three days to just unpack them, connect it to the power, power it on, and do some initial configuration. That's just the three days, but we took about two weeks for the preparation and planning.

We had an external partner to help us and to work together with us to do the initial setup.

On a scale of one to ten I would give Fortinet FortiGate an eight.

We use this product as a perimeter firewall and also in the role of a firewall as a service for our cloud.

FortiGate is flexible and easy to use.

Fortinet currently has many products bundled with FortiGate including the basic firewall and load balancer, and I think that that they need to have separate product portfolios for each of these specialized services. When it comes to large deployments, I don't think it's a good plan to have all of these services in a single box.

I think that they should introduce in-line security at the packet level, where they can do filtering and other firewall functions. It should not comes down to the infrastructure level but rather, offer services at the ISP level.

We have been using FortiGate for the past four to five years.

This is a stable product.

This product is scalable and as a service provider, we extend our usage to external customers. There are many users on the platform.

We have premium support from Fortinet and it is quite good.

We used their Professional Services for the initial installation.

We have a large in-house team for maintenance, although I am not sure how many are dedicated to this particular product.

The price of FortiGate is average and I would say that based on the top five products available on the market, it is in the affordable range.

This is a product that I can recommend to others.

I would rate this solution a seven out of ten.

We have some that are doing IPS, and we have some that are for AV. That's basically their main role. We are using one version below the current release.

I only deal with it from a security analyst's point of view. I don't really get into the features of the actual FortiGate. From the security point of view, it works, and it does its job. 

If I had any criticism that I would give FortiGate, it would be that they need to stop changing their logging format. Every time we do a firmware upgrade, it is a massive issue on the SIM. Parsers have to be rebuilt. Even the FortiGate guys came in and said that they don't play well in the sandbox.

I have been using this solution for probably 20 years.

They are pretty stable. We never had any real issues with them.

Their scalability is pretty good. We have upgraded and changed them, and we have been running them for 20 years. They run for a long time. We are not replacing them every couple of years, and we have scaled up a lot. We have over 10,000 users behind it. We have three people for maintenance and deployment. 

I never had to deal with technical support directly, but I've never heard the guys complain about it.

I never set them up.

We are using FortiGate, but we are switching to Palo Alto. We are just moving over to the new next-gen and do an extra layer or higher layer filtering. Being a government organization, it was RFP, and basically, Palo Alto won the RFP. I wasn't part of the RFP review, so I can't tell which features pushed Palo Alto over the edge or not. For all I know, it could just be price.

I would rate Fortinet FortiGate an eight out of ten. I would also rate Palo Alto the same.

We are an IT service provider. We provide solutions to our customers based on what their needs are.

I don't know that it changes the way the organization functions. I think it gives customers more peace of mind knowing that they have this in place, that they have it set up properly, that they can run reports to get the information they need of who is using it, and who the top five users are.

Different areas in reporting that they can get information that they need to know. That it's blocking what needs to be blocked, it's allowing what needs to be allowed, it's doing what it needs to do based on the specific requirements and I don't have to worry about it.

There is an enormous amount but it also depends on the customer. Some have to do with the tracking of bandwidth to ensure that the students are not using too much or too little bandwidth. 

There is also reporting. The reporting is valuable.

The next-gen features, the unified threat management capabilities are something that just about everybody is interested in at this point.

I don't like that anything more than very basic reporting is not included. You have to buy their cloud module that's an add-on for getting more customized reporting.

It has just about everything that we are looking for and the customer is needing. It's just the reporting part that is lacking in the base application.

Technical support could be improved.

I have been using this solution for approximately four years.

I am sure there are bugs or glitches from time to time, but it's not anything that's been problematic or had multiples where it's been an issue.

Our clients are small to medium-sized businesses. 

Technical support is okay. They are not exceptional or awful, they're in the middle.

It's hit or miss on their technical capabilities and who you get and who you talk to.

I would rate them a six or a seven out of ten.

We didn't deploy a variety of solutions. Cisco is one we have deployed as well. It's just not as easy to setup. It's all command line, there is not a user interface, it's more expensive, and It doesn't have as much capability.

The initial setup is straightforward.

There's a lot to it, but it's very easy. It's a web interface and very easy to walk through it.

We deploy both on cloud and on-premises, depending on what the customer's requirements are.

Fortinet solution has received great feedback. It compares well to Palo Alto. It's a lot more expensive.

It's very full-featured solution and it's priced well.

I would rate this solution a nine out of ten.

We primarily use the solution for its security features and performance. We enable features that assist with web filtering, application consoles, and IPS.

The performance of the solution is very good.

The product offers very good security.

It's pretty easy to install the solution.

The cloud management should improve. There are other manufacturers that have better management cloud solutions. Aruba, for example, is very good at this aspect. Fortinet could look to them as a model of how to do something interesting with management solutions.

Fortinet across the board needs to improve the LAN aspect of their products.

The solution lacks multi-language support.

They could offer access points to small companies and firewalls at those access points. Aruba, in that sense, is much better for smaller organizations as they provide this possibility.

We've been using the solution for a few years at this point.

The solution is quite stable. You don't have to deal with bugs or glitches. You don't have it freezing on you. It's reliable.

The solution is pretty scalable. It's flexible. It works with the organization and allows you to expand it as necessary.

In my company, we use FortiGate across several locations. The location with the most number of users has maybe 400 to 500 employees. That said, there is another FortiGate that manages the traffic that goes to the internet for all of the users across locations. We must have around 900 users.

We do plan to continue to use it going forward.

The solution does have different levels of support. If the problem is critical, you can escalate it quite well and even get telephone support.

That said, in terms of telephone support, they need to have support provided in the Spanish language. Right now, this is not the case.

While we concurrently use both Sophos and Fortinet, we're working towards just using Fortinet. I find that the performance of Fortinet is much better than Sophos.

The solution's initial setup is not complex. It's pretty straightforward. In my case, I have many years of expertise working with FortiGate and therefore it was not difficult. It's quite good and easy to manage.

How long it takes to deploy the solution, depends on what the customers ask you to do. More or less, however, it might take maybe one day to make the initial setup of the unit and the configuration that the customer requests. It may take another day or two to put it on service and check that everything is working properly, once again, based on the requirements of the customer.

I work mostly with firewalls and network equipment including firewalls, switches, and routers. I don't just work with Fortinet. I also work with Sophos, Cisco, and Aruba.

We're using the latest version of the product currently.

Overall, I would rate the solution ten out of ten.

I primarily use the solution for network security - especially for the VPN connection, the remote site connection. 

The solution is very easy to install.

The services from Fortinet products are very, very good. The WIFI that Fortinet provides for us, for example, is fantastic. 

The VPN tunnel is very stable and there is more than one option for the tunnel, which is helpful. 

We can customize the product well.

There's a very intelligent solution that they gave us in order to make the VPN connection easy. It is a very, very, very useful tool. 

The stability of the solution is excellent, as it is with other Fortinet products.

Fortinet is a very big product. It has FortiGate, FortiWiFi, FortiSwitch, email security, etc. Due to this, they have some weaknesses in the ISPs, the services. They could improve these aspects. Hotspot services especially could be a lot better. 

There are just some services that aren't available. For example, the Ethernet or point-to-point protocols. They could add these services to their product offering - especially services for ISPs.

I've been using the solution for about three years at this point.

The solution is very stable. That's not a problem at all. There aren't bugs or glitches. It doesn't crash or freeze. It's quite reliable.

The solution can scale well. If a company needs to expand it, they can.

I have various clients that use the solution and they have a user base that can range anywhere from five users to over 10,000.

I do plan to continue to use the solution in the future, however, I can't speak as to if my clients will expand their services or not.

Technical support, by and large, is very good. Fortinet has a very fast response time for their support tickets. It doesn't matter if the help is coming from the local distributor, or from web support. I don't face any problems with their level of attentiveness. I'm quite satisfied.

I use a wide variety of products in my shop. For example, I also work with Sophos UTM, Cisco, HPE, and Aruba products. 

There's a lot of problems in, maybe, let's say, Sophos products. Especially in their support. They have very weak support. Cisco has good support, on the other hand, and a very good product, however, it is too expensive. HPE is a very nice product and has good support, however, it's not a UTM. Therefore, often we end up recommending Fortinet options.

The initial setup was not complex. It was pretty straightforward.

How long it takes to deploy the solution depends on the company and the configurations required. Sometimes I am able to do it in one day, whereas other times it takes more than one month to complete.

I'm just a customer. I'm using the latest version of the solution. I'm using the F-series. Previously, I used the E-series.

We use the on-premises version of the solution as Fortinet does not yet support the cloud.

I am not an organization, I am in IT support. I have my own agency for installing such devices. I use it for some universities which is more than 10,000 students in some cases. I also use it in some factories which have four to five users. It works just as well for small and medium-sized companies as it does for enterprise-level organizations.  

I would recommend the solution to others for sure.

Overall, I would rate Fortinet's solution at a nine out of ten.

We primarily use the solution for the VPN.

The initial setup is pretty easy, at least if you are looking to take advantage of basic functionality.

The usage in general is pretty good.

The GUI is pretty good.

The support could be improved upon somewhat.

The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work.

The command line operation is a bit out of our depth.

We've been dealing with the solution for about two years.

The solution is quite stable. We don't have issues with bugs or glitches. For us, we haven't had problems with crashing or freezing. It's been working well for the most part.

I can't speak to the scalability. I've never attempted to scale and therefore don't have a sense of how well the solution would take to it.

We have about 30 engineers that work with the solution currently. I'm not sure, however, if there are any plans to increase usage in the future.

The support wasn't the best. We weren't too satisfied with the level of service we were given.

The initial setup was very easy and straightforward. It was not complex. We do, however, use the basic functionality and therefore we don't really get into much complexity during the implementation.

The deployment itself is rather quick and we were able to get everything sorted in about one day.

The pricing isn't too bad. Right now, we find the cost to be manageable.

We're just a customer. We don't have a special business relationship with Fortinet.

We're a development company. We sometimes use the cloud, however, we're open to other deployment models as well.

I've found the solution to be very good. Overall, I would rate it nine out of ten.