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System Administrator at Udenar
Real User
A complete solution, but it is very expensive compared with other solutions

What is our primary use case?

We use FortiGate for edge protection by avoiding attacks to the servers of the institution, also, by protecting the LAN network.

How has it helped my organization?

Having FortiGate allowed for easy management of the network, protection from threats by having a very intuitive administration console.

What is most valuable?

The most important feature for me apart from the administrator is the UTM module because it protects the equipment of the entity in a very efficient way.

What needs improvement?

FortiGate is a complete solution, but it is very expensive compared with other solutions. Then actually, we are analyzing other solutions.

Buyer's Guide
Fortinet FortiGate
June 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user755889 - PeerSpot reviewer
Consultant at MT Pockets Computers
Consultant
The reporting that automatically comes off the unit makes it much easier to meet compliance standards
Pros and Cons
  • "We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best feature."
  • "They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer, that would be brilliant. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much and when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to your remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that."

What is our primary use case?

Our primary use case of this solution is for intrusion detection and prevention.

How has it helped my organization?

We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best features.

What is most valuable?

There's an all-inclusive appliance where all of the logs, registers, and everything is customizable as far as the way reporting comes back.

What needs improvement?

They should make the rule sets more understandable for the end user. When you're trying to explain to somebody how a computer network is secured, sometimes it's difficult for an end user or customer to understand. If there was a way to make the terminology more accessible to the end user, the set up could be easier. They should translate the technical jargon to an easily relatable and understandable conversation for the end user, the customer. Particularly in an environment where the IT structure is audited regularly, there's always pressure from the auditor to up the standards and up the security and you get your USCERT's that come out and there's a warning about this and the customer will want to lock out so much so when you apply it they run into issue where they can't search the internet or print to their remote office. Of course they can't print to their remote office, they just locked it up. They should make the language more understandable for the customer. If there's a product out there that made the jargon understandable to John Q. Public, I would buy that.

There's a link off of the reports that you can click and make suggestions, which is pretty awesome because it seems like somebody is reading those and doing something about it. If I could save reports on a format where I could save space and not have to reprint them and move information down from letterheads and that sort of stuff that would be great. Formatting reports is the only thing I would change about that product right now.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It's solid. It's a rock solid solution.

What do I think about the scalability of the solution?

Scalability is excellent. Across three locations we have 120 users.

How are customer service and technical support?

Their technical support is excellent.

Which solution did I use previously and why did I switch?

We did use a different solution. We switched primarily because of the audit trails because the user interface, what you saw on the screen and the options you were presented with were difficult to configure and we ended up spending a lot of time trying to get the information that we wanted. 

How was the initial setup?

For the product that it is, the initial setup was straight forward but not so simple. The Dell EMC product is simple, this is more complicated than that but it wasn't incredibly difficult. We rolled that out on a test network initially and to try to get our rule sets correct so that we didn't run into issues and did testing for about a week. The initial set up time took around an hour and a half, and it was on a virtual network with a bunch of virtual machines. We just tested it for about a week just to make sure that we weren't going to run into a lot of issues switching from the old IDS to the new one.

What about the implementation team?

I installed it. I did the product research and was involved in the purchase decision but I did not purchase the product, I was not a vendor of the product, and I did not make any money on it.

What's my experience with pricing, setup cost, and licensing?

As far as the licensing goes for the small product that we have, the pricing was pretty competitive. It wasn't as simple and as cheap as a SonicWall but for the service we would get it was a good price.

What other advice do I have?

There's a setup guide on the Fortigate website that is a video that is far better than the written manual that is provided. If you've set up other products before, that may get you through, but the training on their website was far more useful to me than the user manual.

I would rate this solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
June 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
it_user678567 - PeerSpot reviewer
Solutions Architect at Focus
Real User
It is a good product from a price perspective versus functionality
Pros and Cons
  • "It is easy to use and performs very well."
  • "There could be more integration between the logging and analytical platforms to make it more seamless and integrated."

What is our primary use case?

My primary use is for border protection for connectivity out onto the Internet. This product has performed exceptionally well.

How has it helped my organization?

It just runs. We have had very few issues with the solution.

What is most valuable?

It is a good product from a price perspective versus functionality. It is easy to use and performs very well.

What needs improvement?

There could be more integration between the logging and analytical platforms to make it more seamless and integrated.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

It is a very secure, easily managed product. It keeps up-to-date with all the variabilities.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it's at a good price point for our market.

What other advice do I have?

If someone is considering this solution, they should do their homework to learn about the product. A user should make sure they compare between a short list of products. The choice should be made after considering price, support, ease of access, and evaluation of integration with other products the organization still uses. Due diligence is the key to integrating a solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. I am a reseller.
PeerSpot user
PTLNet3112 - PeerSpot reviewer
PTL Network Administrator at a non-profit with 1,001-5,000 employees
Real User
A cost-efficient product that is very user friendly
Pros and Cons
  • "It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
  • "The web-cache feature which was previously on the FortiGate device, but was deleted with the recent upgrade should be returned. It was a very valuable feature for us."

What is our primary use case?

It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user-friendly.

What is most valuable?

It gives priority to certain applications compared to others as well because internally all our applications are web based.  We use FortiGate to prioritize certain applications to be accessed much faster than the others. For end users, it enables access to the applications and web filtering, as well. That's where we block off most of the sites and we can do scheduling, as well as access to certain sites within certain periods of time.

What needs improvement?

The web-cache feature which was previously on the FortiGate device, but was deleted with the recent upgrade, should be returned. It was a very valuable feature for us.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability of the product is consistent with our needs.

What do I think about the scalability of the solution?

In terms of usage, I have a main branch and then we have smaller branches throughout the country. Connecting to each site through FortiGate is much easier.

What's my experience with pricing, setup cost, and licensing?

It is cost-effective, and provides a good value for your money. The pricing, and license renewal, is very reasonable for us. The bottom-line is that it all comes down to the pricing of the solution.

Which other solutions did I evaluate?

I looked at Cisco, and I think that FortiGate is more reliable, consistent and stable.

What other advice do I have?

When choosing a new solution, I suggest seriously researching the pricing and the features. It must be a solution that fits your particular requirements and specifications. 

I think FortiGate is more reliable, consistent, and easy to learn. It is robust and more secure than other solutions on the market.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Engineering Manager at Primatel Communication Snd Bhd
Real User
Prevents outside attacks to our network
Pros and Cons
  • "The most valuable feature is the bundled subscription, which is IPS, TV and web filtering."
  • "I think they need to improve more in order to be a competitor with the leaders of the field."

What is our primary use case?

Our primary use is for firewall protection. 

How has it helped my organization?

It provides security purposes, and it makes our network safe from outside attacks.

What is most valuable?

The most valuable feature is the bundled subscription, which is IPS, TV and web filtering. I also like the application control.

What needs improvement?

I think they need to improve more in order to be a competitor with the leaders of the field. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is stable, there is not too much downtime.

What's my experience with pricing, setup cost, and licensing?

They need to be competitive with other solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer981903 - PeerSpot reviewer
IT Management at a government with 201-500 employees
Real User
An inexpensive answer for firewall protection
Pros and Cons
  • "It is a good source for firewall protection."
  • "The UTM filtering needs improvement."

What is our primary use case?

I primarily use this product as a firewall protection. 

How has it helped my organization?

With Fortigate, I find fewer attacks. The console easily alerts me about possible attacks so I can prevent the malware attacks.

What is most valuable?

It is easy to use.

What needs improvement?

The UTM filtering control could be improved. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I do not have problems with the stability of the solution. It works well.

How is customer service and technical support?

We do not use a lot of tech support. It is not readily available in our area.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is not expensive. It is affordable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer978405 - PeerSpot reviewer
CTO at a comms service provider with 1,001-5,000 employees
Real User
Valuable option for security although unstable at times
Pros and Cons
  • "It has improved our security capabilities."
  • "There were quite a few problems with the stability of the system."

How has it helped my organization?

It has improved our security capabilities. 

What is most valuable?

We find the most valuable aspect of this solution is the price. It is affordable and cheaper than other firewalls.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

There were quite a few problems with the stability of the system but now it's working fine. I think it had to do with the complex environment, not because of the product itself.

What's my experience with pricing, setup cost, and licensing?

It is an inexpensive solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Network Architect at Finastra
Real User
The option of using the GUI and CLI interchangeably is invaluable

What is our primary use case?

Needed to get off of EOL Cisco ASA platform and we evaluated Checkpoint, Palo Alto, and FortiGate 1500 and 3000D. We chose FortiGate, FortiAnalyzer, and FortiManager as our solution.

How has it helped my organization?

  • Better visibility into traffic patterns
  • Lightening fast troubleshooting and reduced management complexity overall.

What is most valuable?

  • Live traffic viewer
  • Packet capture, and
  • The option of using GUI and CLI interchangeably.  

FortiManager and FortiAnalyzer helps us manage multiply firewalls.

What needs improvement?

The speed of synchronization between FortiManager and FortiGate could be improved, but that could be because we host them in Azure.

For how long have I used the solution?

Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.