We use the FortiGate Next Generation Firewall for our customers. We mainly utilize firewall and VPN features.
Sales & Support at a tech services company with 1-10 employees
Enhancing network protection with advanced firewall and VPN features
Pros and Cons
- "The firewall and VPN features are the most valuable in protecting our customers' networks."
- "The firewall and VPN features are the most valuable in protecting our customers' networks."
- "I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection."
- "I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection."
What is our primary use case?
How has it helped my organization?
The solution has helped us protect our customers' networks effectively due to its firewall and VPN capabilities.
What is most valuable?
The firewall and VPN features are the most valuable in protecting our customers' networks. The stability of the product is also appreciated.
What needs improvement?
I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection.
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Fortinet FortiGate
September 2025

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For how long have I used the solution?
I have been using FortiGate Next Generation Firewall for about five years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
We don't need scalability because our customers are small companies.
How are customer service and support?
We do not use FortiGate support directly; we must use distributor support.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The pricing of FortiGate Next Generation Firewall is competitive. The licensing cost is approximately thirteen thousand.
Which other solutions did I evaluate?
We evaluate Palo Alto against FortiGate, and would be considering it if the price is lower.
What other advice do I have?
I would rate FortiGate Next Generation Firewall an eight out of ten. I would like to see AI capabilities in the future.
I'd rate the solution eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

Network Engineer at Masterfox
Reliable and has a user-friendly interface
Pros and Cons
- "The solution has a user-friendly interface."
- "The solution’s pricing is high."
What is our primary use case?
We use the solution as a firewall device.
What is most valuable?
The solution is very stable and reliable in terms of security management. The solution has a user-friendly interface.
What needs improvement?
The solution’s pricing is high.
For how long have I used the solution?
I have been using FortiGate Next Generation Firewall for four to five years.
What do I think about the scalability of the solution?
The solution is used in an enterprise company.
How was the initial setup?
The solution's deployment was very simple and took less than one day.
What's my experience with pricing, setup cost, and licensing?
Although the solution's pricing is high, compared with other products, it may be cheap. We pay around 1,000 for the solution per year.
What other advice do I have?
The solution is worth the price we paid for it. It was pretty easy to integrate the solution with other tools for security. I would recommend the solution to other users.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
September 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,445 professionals have used our research since 2012.
PS & Technical Manager at a tech services company with 11-50 employees
The solution is easy to deploy and provides good technical support, but it is not stable and hangs frequently
Pros and Cons
- "User identification and application identification are valuable features."
- "The product keeps hanging."
What is our primary use case?
We use the solution for security.
What is most valuable?
User identification and application identification are valuable features.
What needs improvement?
The product keeps hanging. One of our customers was unhappy because it didn’t work sometimes.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution is not stable for small companies.
What do I think about the scalability of the solution?
The tool is scalable. Our customers are small, medium, and enterprise-level businesses.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also work with Palo Alto and Cisco. Each product has its advantages and disadvantages. Palo Alto has a lot of features. It provides application identification features and big data analysis. Palo Alto is more stable than FortiGate.
How was the initial setup?
The initial setup is very easy. It takes us some days to deploy the solution.
What about the implementation team?
We need about six people to deploy the solution. It is easy to maintain the product.
What other advice do I have?
I would recommend the solution to others. The product is for commercial clients like the oil and gas sector. It might not be suitable for banking. Overall, I rate the product a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Security Technical Lead at a tech services company with 11-50 employees
Threat prevention is reliable but signature management needs attention
Pros and Cons
- "The firewalls are valuable for threat prevention."
- "The firewalls are valuable for threat prevention."
- "There is a need for enhancement with the signature management, improving the datasheet numbers, and scalability issues."
- "There is a need for enhancement with the signature management, improving the datasheet numbers, and scalability issues."
What is our primary use case?
We primarily deal with Check Point products and Fortinet solutions, such as FortiGate and IPS.
What is most valuable?
The firewalls are valuable for threat prevention. FortiGate IPS is also useful, even though it has room for improvement.
What needs improvement?
There is a need for enhancement with the signature management, improving the datasheet numbers, and scalability issues.
What do I think about the stability of the solution?
I think Fortinet has stability issues in Istanbul.
What do I think about the scalability of the solution?
I believe the product is not scalable enough.
What's my experience with pricing, setup cost, and licensing?
I think a lower price might be beneficial.
What other advice do I have?
Overall, I would rate FortiGate IPS six out of ten.
There are issues with signature management, datasheet numbers, and scalability. Information about the security technical lead was discussed for internal use.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Dec 30, 2024
Flag as inappropriateAnalista de segurança da informação at a tech services company with 1,001-5,000 employees
A comprehensive web filtering and security solution for enhanced protection
Pros and Cons
- "It offers web filtering capabilities at a more affordable price compared to other solutions like PSMs or NETGEAR."
- "Integrating OpenVPN with FortiGate would provide a powerful combination of secure remote access and comprehensive network security."
What is our primary use case?
It provides features such as web filtering, antivirus, data loss prevention, and application control.
What is most valuable?
It offers web filtering capabilities at a more affordable price compared to other solutions like PSMs or NETGEAR.
What needs improvement?
Integrating OpenVPN with FortiGate would provide a powerful combination of secure remote access and comprehensive network security.
For how long have I used the solution?
I have been testing it for few weeks now.
What do I think about the stability of the solution?
After using it for several weeks, I found it to be operating smoothly and stable.
Which solution did I use previously and why did I switch?
When comparing Fortinet FortiGate with DSOS and NETGEAR, it is important to note that FortiGate does not have native support for OpenVPN, whereas other options offer those features. However, FortiGate excels in terms of comprehensive network security, with a wide array of antivirus and security solutions available.
How was the initial setup?
It is easy to set up and configure, instilling confidence in its reliability.
What's my experience with pricing, setup cost, and licensing?
It is a cost-effective solution that meets the user's needs.
What other advice do I have?
I would rate it ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Engineer at a tech services company with 11-50 employees
A highly scalable product with an amazing support team and a user-friendly interface
Pros and Cons
- "The solution’s interface is pretty user-friendly."
- "The product has to be upgraded every few weeks."
What is our primary use case?
We use the solution for multiple firewalls like edge and data center firewalls.
What is most valuable?
The solution’s interface is pretty user-friendly. It's easy to come up with policies and basic configurations. It is pretty straightforward.
What needs improvement?
Once in a few months, there is a vulnerability in the OS. The product has to be upgraded every few weeks.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
Our customers range from small to medium businesses. I rate the tool’s scalability a ten out of ten.
How are customer service and support?
Support is amazing.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the ease of setup a nine and a half out of ten.
What about the implementation team?
On average, deployment takes two or three days. Usually, a person from the customer’s side and I deploy the solution.
What other advice do I have?
The product is a good choice. It will not be a headache for the IT team. It is very common on the market. Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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Updated: September 2025
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