My primary use case of this solution is as a data center. It performs very well.
Senior Security Consultant at SEE "Systems Engineering of Egypt"
It has very easy management and an amazing ETM configuration.
Pros and Cons
- "It performs very well."
- "It has very easy management and an amazing ETM configuration."
- "I would like to see more advanced developments of a wireless controller in the future."
What is our primary use case?
How has it helped my organization?
It has very easy management and an amazing ETM configuration.
What needs improvement?
I would like to see more advanced developments of a wireless controller in the future.
For how long have I used the solution?
More than five years.
Buyer's Guide
Fortinet FortiGate
June 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
What do I think about the stability of the solution?
I think the product is stable. It is amazing.
What do I think about the scalability of the solution?
It is amazing, but sometimes there are issues with Fortinet Integrations. But, I know they are now trying to rectify the problem.
How are customer service and support?
We have good technical support from the vendor.
How was the initial setup?
It was very straightforward. An easy installation process.
What other advice do I have?
I think when you look at this product, you must realize that the box hardware and software are vary stable. And, the pricing is perfect.
Disclosure: My company has a business relationship with this vendor other than being a customer. I am a reseller.
Tech Manager at Global tec
It is a reasonably priced solution for this type of product. It enables productivity of our organization to go smoothly.
Pros and Cons
- "It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware."
- "I think the only issue that needs improvement is the interface."
What is our primary use case?
We primarily use this for the Security Fabric feature. It works together with other Fortinet products like FortiWeb and FortiMail, as well as with Amazon products. There is a lot of integration.
How has it helped my organization?
It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware.
What needs improvement?
I think the only issue that needs improvement is the interface.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is a very stable product.
What do I think about the scalability of the solution?
Sometimes the solution is not scalable.
How is customer service and technical support?
Our experience with technical support has been very positive.
How was the initial setup?
It was very straightforward an easy for us to initially install.
What about the implementation team?
We always consider:
- Price
- Product success
What's my experience with pricing, setup cost, and licensing?
The price, in comparison to other products is very cheap.
Which other solutions did I evaluate?
Other products considered were Sophos and CiscoMaraki.
Disclosure: My company has a business relationship with this vendor other than being a customer. I am a reseller.
Buyer's Guide
Fortinet FortiGate
June 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
Network and Security Manager at a consumer goods company with 10,001+ employees
Review about Fortinet FortiGate
Pros and Cons
- "The response is very quick and they can visually resolve our problems in a short period."
- "The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it'd be great."
What is our primary use case?
The primary use case for this solution is as a firewall protection for our company.
How has it helped my organization?
It's performed as a firewall to block those unwanted traffics, and it can protect our clients and our users from some threats. I think it is the best solution to protect the network or our users from the APT attacks.
What is most valuable?
I like the UTM features, including the web filtering and antivirus.
What needs improvement?
The room for improvement is about the global delivery time period. Usually I need to wait for almost one month to deliver it overseas. So if you can shorten the deliver time it would be great.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
It keeps improving the features and I am very impressed with the effort.
How are customer service and technical support?
The response is very quick and they can visually resolve our problems in a short period.
Which solution did I use previously and why did I switch?
In the past, we were using Cisco, the quite old firewall. And did not have the UTM features. So we switched to Fortinet to improve the security of our network.
How was the initial setup?
I was involved in the initial setup and it was very easy and the features and interface are very good for us to understand what is going on.
What about the implementation team?
When selecting the firewall vendor, we are considering the protection and the security features, it's the most important things we are considering. We need a good option for threat protection.
What's my experience with pricing, setup cost, and licensing?
The beauty is the price performance ratio is great with FortiGate. It provides all the features we needed and the price is comparable with others' firewalls. The price is quite competitive with the firewalls with similar features.
Which other solutions did I evaluate?
We also looked at Palo Alto, Check Point and Cisco.
What other advice do I have?
It's very easy to contact, the conversation is easy and it provides us all the features on point. It is also reliable.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at a tech services company with 201-500 employees
The most valuable feature is the policy routing and application control
Pros and Cons
- "The most valuable feature is the policy routing and application control."
- "The UI could be improved."
What is our primary use case?
Our primary use case is for our small company. It is basically for users on the LAN-side. So, it is just for browsing mostly.
What is most valuable?
The most valuable feature is the policy routing and application control. In addition, the firewall will act as a call-switch. So, the performance within the LAN is good.
What needs improvement?
The UI could be improved.
For how long have I used the solution?
More than five years.
How are customer service and technical support?
We sometimes wait 30 to 40 minutes to get a tech engineer. But, then they are pretty good. Whenever I call for a problem they will assist me and correct me and they will fix up the call. Only one they are sure we have solved the problem will they disconnect from the call. Whenever the issue arises, they're available to help.
Which solution did I use previously and why did I switch?
I also have prior experience with SonicWall.
How was the initial setup?
The initial implementation was straightforward.
What's my experience with pricing, setup cost, and licensing?
I do not have personal experience with the pricing of the solution because my boss has been taking care of that aspect of the relationship with the solution.
Which other solutions did I evaluate?
SonicWall has a better UI solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Gerente de Seguridad Informática at a financial services firm with 1,001-5,000 employees
The main benefit is the grouping of our security monitoring. The technical support is great.
Pros and Cons
- "The technical support is great."
- "The main benefit is the grouping of our security monitoring."
- "It does not have key authentication for admin access."
What is our primary use case?
I use Fortinet Fortigate. First of all, I use them as perimeter firewall. Secondly, I use it for a data center firewall for internal segmentation.
How has it helped my organization?
The main benefit is the grouping of our security monitoring. I have all of my solutions from the same brand, Fortinet. I have only one console, one dashboard, all the security incidents that occurs on the network.
What is most valuable?
The Fortinet FortiGate product has original features that we use.
These features include:
- IPS
- Anti-Malware
- Web Application Firewall
What needs improvement?
I am looking to implement key authentication for admin access for the Fortinet product.
For how long have I used the solution?
Three to five years.
How is customer service and technical support?
The technical support is great.
How was the initial setup?
I was involved in the initial setup. When we decided to use Fortinet, we were already a customer of Fortinet. So, my previous firewall also was Fortinet and the experience with the brand and with the provider was very good. We have no issues. We like to keep with the same brand.
What was our ROI?
Fortinet is a very good solution. It would not be a mistake to choose Fortinet as a solution.
Which other solutions did I evaluate?
In the past, we had evaluated Palo Alto and Cisco as possible solutions.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It has improved the security posture and visibility of our traffic
Pros and Cons
- "Easy to use support and licensing portal as well as activation process."
- "I would like to see improvements made to the dashboard and UI, as well as to the reporting."
What is our primary use case?
E-commerce environment, enterprise data center.
How has it helped my organization?
It has improved the security posture and visibility of our traffic. The OS and the firmware updates are very straightforward.
What is most valuable?
All the features are very good, straightforward licensing, Fortinet product integration, standardized FortiOS and automatic uninterruptable firmware upgrade. Easy to use support and licensing portal as well as activation process.
What needs improvement?
I would like to see improvements made to the dashboard and UI, as well as to the reporting. I would also like them to consider offering more predefined security templates.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
Customer Service:
An eight and a half out of 10.
Technical Support:
They are able to identify an issue and resolve it within a pretty short period of time.
Which solution did I use previously and why did I switch?
We previously used Cisco ASA. We switched to Fortinet Fortigate because it was easy to manage, and it uses a Single OS for the whole product. We were also able to learn how to use it very quickly.
How was the initial setup?
It is very straightforward.
What about the implementation team?
We implemented it ourselves with some assistance from vendor. Because of the limited assistance from the vendor, we do not know what the level of expertise was.
What was our ROI?
No
What's my experience with pricing, setup cost, and licensing?
They have very competitive solutions across the entire product line.
They also offer very clear licensing and pricing.
Which other solutions did I evaluate?
Checkpoint, Cisco, Palo Alto, Sonicwall, Huawei, and Sophos.
What other advice do I have?
I found that the memory usage for the Fortigate firewall are relatively higher than other firewall brand when compared to same traffic volume. It might be the scan engine do their job well or the scan engine not well tuning. If there is a details information about this would be good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at HAMMOND LUMBER COMPANY
Their proxy-based inspection is responsive and secure
Pros and Cons
- "The CLI and GUI do a good job of putting a lot at your fingertips."
- "Their proxy-based inspection is responsive and secure."
- "It could use more templates for third-party site-to-site VPN setups other than FortiGate and Cisco."
What is our primary use case?
We use Fortinet FortiGate as our firewall and Layer 3 switch. Together, they connect all our locations for internal and external access with an MPLS as the primary connection and a backup VPN over a secondary DSL/Cable ISP.
How has it helped my organization?
Fortinet FortiGate has improved our routing and made us more secure. Using OSPF tables with an MPLS VPN, along with the combined security of the firewalls, has made a huge difference in our organization.
What is most valuable?
- The ability to customize UTM features and add or remove features as we like.
- Availability of different locations as options.
- The VPN features are easy to deal with.
- The CLI and GUI do a good job of putting a lot at your fingertips.
What needs improvement?
It could use more templates for third-party site-to-site VPN setups other than FortiGate and Cisco.
For how long have I used the solution?
Three to five years.
What other advice do I have?
Their proxy-based inspection is responsive and secure.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director TICs at a comms service provider with 51-200 employees
We can detect any attack of viruses or malware at the first point of contact
Pros and Cons
- "We can detect any attack of viruses or malware at the first point of contact."
- "There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract."
What is our primary use case?
We use it for security. It performs okay.
How has it helped my organization?
It controls the traffic in the organization and the navigation of the Internet. It blocks some sites and permits limited access to our information through the web. We can detect any attack of viruses or malware at the first point of contact.
What is most valuable?
- The security
- Monitoring
- Alarms
It is a very strong platform.
What needs improvement?
There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Just today, our platform was down seven hours today. We called the technical support and they told us that there was some maintenance in the cloud for the platform.
What do I think about the scalability of the solution?
The scalability is good.
How is customer service and technical support?
The technical support is good.
How was the initial setup?
The initial setup is not difficult, but tricky. It's easy, but it's important that their technical support will help you during the configuration of the platform. Procedures that appear logical are not always so.
What other advice do I have?
Most important criteria when selecting a vendor: The security of the platform, because we are very concerned about cybersecurity. Also, the customer service response is important.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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In fact I only apply on our DMZ firewall rules I only get the same result.