FortiGate SWG is mainly used for threat detection and response.
IT Security & CyberSecurity Consultant at digitalDefense Information Systems GmbH
Improves speed and response to IT threats
Pros and Cons
- "FortiGate SWG's most valuable feature is integration with vulnerability management."
- "FortiGate SWG has helped our IT security teams to be faster and more responsive."
- "The initial setup is medium complex and takes between five days and a week."
What is our primary use case?
How has it helped my organization?
FortiGate SWG has helped our IT security teams to be faster and more responsive.
What is most valuable?
FortiGate SWG's most valuable feature is integration with vulnerability management.
For how long have I used the solution?
I've been using FortiGate SWG for two years.
Buyer's Guide
Fortinet FortiGate
November 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
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What do I think about the stability of the solution?
FortiGate SWG is very stable.
What do I think about the scalability of the solution?
FortiGate SWG is scalable.
How are customer service and support?
Fortinet's technical support is very good.
How was the initial setup?
The initial setup is medium complex and takes between five days and a week.
What's my experience with pricing, setup cost, and licensing?
FortiGate SWG is reasonably priced.
What other advice do I have?
I would rate FortiGate SWG nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solutions Integrator at ASC
It solidly protects our clients' networks and performs well.
Pros and Cons
- "FortiGate protects and secures our clients' networks. The security is solid, and it performs well. I think they use some artificial intelligence, so I think it's excellent equipment."
- "The graphical interface could be improved."
What is our primary use case?
FortiGate is a firewall. It protects from viruses, malware, and other threats. We deploy it along with other Fortinet solutions, including the next-generation firewall, FortiClient, and FortiProxy.
What is most valuable?
FortiGate protects and secures our clients' networks. The security is solid, and it performs well. I think they use some artificial intelligence, so I think it's excellent equipment.
What needs improvement?
The graphical interface could be improved.
For how long have I used the solution?
We've been a Fortinet partner for 15 years, and we're the sole distributor of Fortinet and other brands in San Luis Potosí, Mexico.
What do I think about the stability of the solution?
FortiGate is stable.
What do I think about the scalability of the solution?
I thank FortiGate is scalable.
How are customer service and support?
Fortinet support is good.
How was the initial setup?
Setting up FortiGate is straightforward and requires two engineers.
What's my experience with pricing, setup cost, and licensing?
FortiGate's price is reasonable for this type of solution. It's competitive with other products.
What other advice do I have?
I rate FortiGate IPS nine out of 10. I like it, we have experience deploying Fortinet products. We know this product well and can explain how it works. They trust in us. FortiGate is a good appliance, and I recommend it.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiGate
November 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,714 professionals have used our research since 2012.
Technical Engineer at Harnssen Group Limited
Useful network segmentation, beneficial firewall creation, and highly stable
Pros and Cons
- "The most useful features of Fortinet FortiGate IPS are you can create a virtual firewall within it, most other firewalls do not have this feature, you are able to manage your network and have network segmentation within your firewall, and additionally, you can create virtual switches within the firewall and have policy management, such as firewall and access policy."
- "Fortinet FortiGate IPS could improve the configuration. In some use cases, there can be some configuration conflicts."
What is our primary use case?
Fortinet FortiGate IPS is a firewall that can be deployed on-premise, as an appliance, or you can be deployed on the private cloud as a VM or public clouds such as Microsoft Azure or Amazon AWS.
One use case is where traffic is coming in, and it is scanned because all traffic is untrusted, even within the network. You want to scan the traffic within your network. Most of the use-cases are internal networks and external networks.
What is most valuable?
The most useful features of Fortinet FortiGate IPS are you can create a virtual firewall within it, most other firewalls do not have this feature. You are able to manage your network and have network segmentation within your firewall. Additionally, you can create virtual switches within the firewall and have policy management, such as firewall and access policy.
What needs improvement?
Fortinet FortiGate IPS could improve the configuration. In some use cases, there can be some configuration conflicts.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for approximately four years.
What do I think about the stability of the solution?
Fortinet FortiGate IPS is a highly stable solution.
What do I think about the scalability of the solution?
I have found Fortinet FortiGate IPS to be scalable.
How are customer service and support?
The support from Fortinet FortiGate IPS is good.
I rate the support from Fortinet FortiGate IPS an eight out of ten.
How was the initial setup?
The initial setup of Fortinet FortiGate IPS was not completely easy, it is in the medium range of difficulty.
I would rate the initial setup of Fortinet FortiGate IPS a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The licensing policies need to be fixed because if our license expires for Fortinet FortiGate IPS then all the functionality and internet do not work. However, with other vendors when the license expires the internet continues to work but some functionality is limited. Once my license expired before I even knew it, I could not continue with my business functions.
If you compare the price of Fortinet FortiGate IPS to other firewalls, Check Point is priced very high followed by Palo Alto and Sophos. Fortinet FortiGate IPS price is more reasonable.
Which other solutions did I evaluate?
I have evaluated other solutions, such as Check Point, Sophos, and Palo Alto.
What other advice do I have?
I rate Fortinet FortiGate IPS a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Chief Technical Officer at Provision Technologies LLP
Security solution with an intuitive user interface and knowledgable technical support
Pros and Cons
- "The user interface is intuitive; anyone can configure the firewall with little knowledge of the product, and the back-end is robust with good security."
- "We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions."
What is our primary use case?
We use the firewall to protect our internal network and endpoints or servers and to establish the VPN with our other locations. We also use this solution to aggregate multiple WAN links using SD-WAN.
What is most valuable?
The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security.
All entries in the firewall are linked to all relevant items. For example, if I create one IP address for a LAN segment and I use that IP address in a particular group or if I create a policy or rule inside the firewall, it will be tagged and linked. This makes it easy to identify where and how a particular object is being used.
By clicking on a single point, we can view to all other relevant records. I found this very useful for our tech team and IT admins.
What needs improvement?
We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions. We have not experienced this challenge with other solutions.
Fortinet has a policy of pushing all logs into the cloud but the log management is sluggish and slow. The problem is on the site or application where the cloud is hosted.
For how long have I used the solution?
We have used this solution for more than five years.
What do I think about the stability of the solution?
This is a stable solution. I have many customers whose firewalls have been running for a couple of years without any periods of downtime.
How are customer service and support?
The Fortinet back-end team are quite experienced and very helpful. In some cases they take more time than expected. The ETA for resolution could be better.
We are a partner of Fortinet and have a dedicated support team for our Fortinet customers. When they need assistance, we encourage them to contact us instead of Fortinet so that we can resolve their queries faster.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is reasonable.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Infrastructure Lead at iConnect IT Business Solutions DMCC
Offers good protection and security
Pros and Cons
- "Overall security features and performance routing is good."
- "Lacks sufficient security options."
- "The security features are good but I'd like to see additional security options."
What is our primary use case?
Fortinet protects us from web attacks. We also use it to connect our remote users. I'm the IT infrastructure lead.
What is most valuable?
I think the overall security features and the performance routing is good.
What needs improvement?
The security features are good but I'd like to see additional security options.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
It's a stable solution, yes.
How was the initial setup?
The initial setup is simple and took us about half an hour. We have 50 users in the company. We have one person who deals with all our maintenance and deployment issues.
What's my experience with pricing, setup cost, and licensing?
We have a three-year license.
What other advice do I have?
I recommend this solution and rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sales project manager at Saraha
Simple implementation, reliable, but security could improve
Pros and Cons
- "All of the features of Fortinet FortiGate are useful and the security protection is good."
- "The security of Fortinet FortiGate could improve."
What is our primary use case?
Fortinet FortiGate is used for the overall protection of companies.
What is most valuable?
All of the features of Fortinet FortiGate are useful and the security protection is good.
What needs improvement?
The security of Fortinet FortiGate could improve.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately one year.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable. We have 11 clients using this solution.
How was the initial setup?
The initial setup of Fortinet FortiGate is straightforward.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate allows you to purchase licenses for hardware and software.
Which other solutions did I evaluate?
I have evaluated Cisco solutions.
What other advice do I have?
I would recommend this solution to others, it is a good solution.
I rate Fortinet FortiGate a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Straightforward setup, scalable, and good support
Pros and Cons
- "Fortinet FortiGate is a scalable solution."
- "I am satisfied with the technical support from Fortinet FortiGate."
- "The stability of Fortinet FortiGate could improve."
What needs improvement?
In an upcoming release, Fortinet FortiGate should add an SD-WAN feature.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately five years.
What do I think about the stability of the solution?
The stability of Fortinet FortiGate could improve.
What do I think about the scalability of the solution?
Fortinet FortiGate is a scalable solution.
How are customer service and support?
I am satisfied with the technical support from Fortinet FortiGate.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate is reasonable.
What other advice do I have?
I am satisfied with the solution.
I rate Fortinet FortiGate an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Technical Lead at Yssy
Has good inspection and web security features and is useful for SD-WAN purposes
Pros and Cons
- "The inspection and web security features are most valuable."
- "There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios."
What is our primary use case?
My company is a system integrator in Brazil, and we are also a partner. We mainly use it for SD-WAN purposes. It is being used in the public sector and the commercial sector.
In terms of deployment, some customers deploy it on-premises, and some customers deploy it on the cloud.
What is most valuable?
The inspection and web security features are most valuable.
What needs improvement?
In Brazil, the main problem that we have is related to the protection from various attacks and ransomware in the public sector and the commercial sector. The main focus in Brazil is to deploy a solution to counter-attack ransomware and other attacks.
There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios.
What other advice do I have?
I would rate it a 10 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Specialist of IT Solutions at InterNexa
Highly scalable, good support, and simple configuration
Pros and Cons
- "The most valuable feature of Fortinet FortiGate is the simple configuration."
- "Overall Fortinet FortiGate is a good solution."
- "Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution."
What is our primary use case?
I use Fortinet FortiGate for my customers to have a secure network.
What is most valuable?
The most valuable feature of Fortinet FortiGate is the simple configuration.
What needs improvement?
Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately two years.
What do I think about the stability of the solution?
I have found Fortinet FortiGate to be stable.
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable.
How are customer service and support?
The technical support from Fortinet FortiGate is good.
Which solution did I use previously and why did I switch?
I have used Cisco solutions previously.
How was the initial setup?
Fortinet FortiGate is simple to implement. We have five engineers and five analysts that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate could improve, it is expensive.
What other advice do I have?
Overall Fortinet FortiGate is a good solution.
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Administrator at a tech company with 1-10 employees
Useful web filtering, beneficial remote access, and straightforward setup
Pros and Cons
- "The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS."
- "Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful."
- "Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections."
What is our primary use case?
I am using Fortinet FortiGate as a firewall.
What is most valuable?
The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS.
What needs improvement?
Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful.
The way Fortinet FortiGate handles the phase two connection of a VPN setup could be better. For example, if I have to make a phase two traffic selector input, I cannot add more ports. For example, on a specific IP address pair, if I have an IP address pair source and destination, then I can only add one port. I'm not sure if I can do that through the command line, but on the GUI, I cannot, and this is a problem. I have to select another IP address pair to allow another port and this means new traffic selectors and a new set of tunnels. This causes more tunnels to need troubleshooting.
I would like to be able to pass more diverse information through the same tunnel, and it doesn't seem to be possible if you want to limit the traffic through the tunnel and not allow all protocols between the same IP address pair. If we want to limit the ports, then I find there is a problem.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately a year and a half.
How are customer service and support?
We have a contract with a Fortinet partner, and they're very good at providing support. We don't have the communication directly with Fortinet.
Which solution did I use previously and why did I switch?
I have previously used a Cisco firewall, the 5520 model. It was not a next-generation firewall and did not have IPS integrated, and it was quite difficult to manage and to find features and implement them. Fortinet FortiGate is very good at this.
How was the initial setup?
The initial setup of Fortinet FortiGate is straightforward.
What's my experience with pricing, setup cost, and licensing?
I do not have first-hand experience with the rice of Fortinet FortiGate, but I have heard the price was reasonable.
What other advice do I have?
I rate Fortinet FortiGate a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: November 2026
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