What is our primary use case?
Fortinet FortiGate has many use cases: firewall, security, and wifi controller. We use the solution for our project's internet gateway.
How has it helped my organization?
My company operates a large data center with many useful applications, sections, and databases. We have to put the security function into FortiGate to protect the databases in the organization.
What is most valuable?
Fortinet FortiGate has many excellent functions and good security. The firewall is the most common function that we have used for a long time.
What needs improvement?
The Fortinet FortiGate firewall has been improved with many new functions. Fortinet is working to develop a new generation of firewalls with better security.
Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards.
Fortinet is lacking in features in comparison to competitors.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Fortinet FortiGate is very stable.
What do I think about the scalability of the solution?
Our experience with Fortinet FortiGate depends more on the sizing of the customer. Fortigate is very scalable to serve our customers' needs.
We have scaled from fifty to more than a hundred instances of Fortinet FortiGate. Around 20 staff are required for deployment and maintenance, mostly engineers.
We are not a distributor for Fortinet, so we will not actively promote it as a solution.
How are customer service and technical support?
The technical support with Fortinet is good. We have our engineers required to have certification in Fortinet products. We provide training classes for our engineers.
Which solution did I use previously and why did I switch?
We also implement solutions with Palo Alto Networks and WatchGuard.
How was the initial setup?
Fortinet FortiGate is user-friendly to set up. The UI is fine. We still have concerns about security with Fortinet.
The security could be improved compared with Palo Alto Networks equipment. Palo Alto Networks products have more technical issues than Fortinet.
Overall, Fortinet FortiGate is not complicated to set up.
What about the implementation team?
We had a team for implementing Fortinet FortiGate on these projects. We also have many business partners for service work as integrators.
Our partner for the Fortinet FortiGate installation was one of the few consultancies that have exceptionally good service in the market currently.
We have begun Fortinet FortiGate training through the consultant company and now have many partners for service contracts.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing of Fortinet FortiGate are good if they stay the same. The price is not too high now, but license pricing still changes too much.
Fortinet FortiGate is comparable with the other products in the current market.
Which other solutions did I evaluate?
We are not sole-distributors of Fortinet products currently. It is part of a portfolio of solutions that we offer our business clients.
What other advice do I have?
The policy for integration and for configuring Fortinet FortiGate should be friendlier than in the version we are using now. Because Fortinet has been in the market for a really long time, and we are very experienced with Fortinet products, I would rate FortiGate with an eight or nine out of 10. I would rate it this score because of the experience that Fortinet has as a market leader for such a long time.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.