Senior Security Engineer at crystal networks
Real User
Enables us to load balance more than six internet lines but they should develop better visibility, monitoring, and reporting
Pros and Cons
  • "Customers want to load balance more than eight lines or six internet lines. FortiGate is the only solution that can accomplish this."
  • "The monitor and the visibility, in this proxy, is very weak."

What is our primary use case?

Our primary use case is as a firewall. 

How has it helped my organization?

Customers want to load balance more than six internet lines. FortiGate is the only solution that can accomplish this. 

What needs improvement?

The monitoring and the visibility, in this proxy, is very weak. I would for them to develop better visibility, monitoring, and reporting.  

For how long have I used the solution?

Three to five years.
Buyer's Guide
Fortinet FortiGate
April 2024
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What do I think about the stability of the solution?

It's not always stable. When there's heavy traffic, we get hardware problems. 

How are customer service and support?

Their technical support is very good. 

How was the initial setup?

The configuration was very easy. I didn't have any problems with it.

 It depends on the project, but I don't need a lot of resources to maintain it. One or two staff are enough to deploy and maintain it.

What about the implementation team?

I integrated it myself. 

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are on a yearly basis. 

What other advice do I have?

I would rate it a seven out of ten. Not a ten because of the monitoring and the stability issues. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Head of Technical at a tech services company with 51-200 employees
Reseller
A firewall solution that enables total integration
Pros and Cons
  • "I like how we can achieve total integration."
  • "The cloud features can be improved."

What is our primary use case?

Fortinet products are used mostly for internet firewalls. Fortinet's has a great reputation, and all our computer operators are very happy with it. When it comes to firewalls, Fortinet packages are very attractive, which also helps.

What is most valuable?

I like how we can achieve total integration.

What needs improvement?

The cloud features can be improved. The sandboxing part is only available in limited parts of the cloud. If they could expand that, customers would find it slightly better. The price can always be cheaper as well.

For how long have I used the solution?

We have been using Fortinet FortiGate for about five or six years.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable. It's a good product.

How are customer service and technical support?

Technical support was very good.

How was the initial setup?

You need some training, but it's mostly easy. It's a bit of pain, but it's not that difficult, even if you're untrained.

What about the implementation team?

This solution was deployed by a team of four engineers who work under me.

What's my experience with pricing, setup cost, and licensing?

It's expensive, but compared to the competition it's okay. Fortinet's pricing is more attractive than some of its competitors. There's also an annual support license that you can buy with it.

What other advice do I have?

On a scale from one to ten, I would give Fortinet FortiGate a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Buyer's Guide
Fortinet FortiGate
April 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
it_user678567 - PeerSpot reviewer
Solutions Architect at Focus
Reseller
It is a good product from a price perspective versus functionality
Pros and Cons
  • "It is easy to use and performs very well."
  • "There could be more integration between the logging and analytical platforms to make it more seamless and integrated."

What is our primary use case?

My primary use is for border protection for connectivity out onto the Internet. This product has performed exceptionally well.

How has it helped my organization?

It just runs. We have had very few issues with the solution.

What is most valuable?

It is a good product from a price perspective versus functionality. It is easy to use and performs very well.

What needs improvement?

There could be more integration between the logging and analytical platforms to make it more seamless and integrated.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

It is a very secure, easily managed product. It keeps up-to-date with all the variabilities.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it's at a good price point for our market.

What other advice do I have?

If someone is considering this solution, they should do their homework to learn about the product. A user should make sure they compare between a short list of products. The choice should be made after considering price, support, ease of access, and evaluation of integration with other products the organization still uses. Due diligence is the key to integrating a solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
PeerSpot user
Presales Engineer at a tech services company with 11-50 employees
Real User
Scales well, but the technical support needs to be improved
Pros and Cons
  • "This product is definitely scalable."
  • "The support is the main thing that needs to be improved."

What is our primary use case?

We are a solution integrator and FortiGate is one of the security products that we implement for our clients.

What needs improvement?

The support is the main thing that needs to be improved.

For how long have I used the solution?

We have been using Fortinet FortiGate for five years.

What do I think about the scalability of the solution?

This product is definitely scalable. Our clients range from small to medium-sized businesses.

How are customer service and technical support?

The technical support needs to be improved, and I would rate them a six out of ten.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

This is a product that I would recommend.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user915438 - PeerSpot reviewer
Director TICs at a comms service provider with 51-200 employees
Real User
We can detect any attack of viruses or malware at the first point of contact
Pros and Cons
  • "We can detect any attack of viruses or malware at the first point of contact."
  • "There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract."

What is our primary use case?

We use it for security. It performs okay.

How has it helped my organization?

It controls the traffic in the organization and the navigation of the Internet. It blocks some sites and permits limited access to our information through the web. We can detect any attack of viruses or malware at the first point of contact.

What is most valuable?

  • The security
  • Monitoring
  • Alarms

It is a very strong platform.

What needs improvement?

There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Just today, our platform was down seven hours today. We called the technical support and they told us that there was some maintenance in the cloud for the platform.

What do I think about the scalability of the solution?

The scalability is good.

How is customer service and technical support?

The technical support is good.

How was the initial setup?

The initial setup is not difficult, but tricky. It's easy, but it's important that their technical support will help you during the configuration of the platform. Procedures that appear logical are not always so.

What other advice do I have?

Most important criteria when selecting a vendor: The security of the platform, because we are very concerned about cybersecurity. Also, the customer service response is important.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user805185 - PeerSpot reviewer
CEO with 11-50 employees
User
Controls the user's activities and maximizes my bandwidth use overall
Pros and Cons
  • "The FortiGate controls the user's activities and maximizes my bandwidth use overall."
  • "Reporting is limited to providing an external appliance for improving the reporting capabilities of the FortiAnalyzer. It does not offer a central management and is also sold separably as an appliance."

What is our primary use case?

The company has integrated the LDAP with the UTM to control user traffic in senses and have a high availability for Active/Passive to assure uptime in case of physical failure. Our company is cloud driven and downtime becomes critical.

How has it helped my organization?

The FortiGate controls the user's activities and maximizes my bandwidth use overall. If the employer BYOD, we can accommodate it the need by having an isolated networked exclusively for that equipment which does not comply with the internal policies.

What is most valuable?

The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors.

What needs improvement?

Reporting is limited to providing an external appliance for improving the reporting capabilities of the FortiAnalyzer. It does not offer a central management and is also sold separably as an appliance.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Infrastructure Engineer at a tech company with 11-50 employees
Real User
FortiGate/FortiWiFi; FortiManager; FortiAnalyzer

What is most valuable?

FortiGate/FortiWifi:

  • IPS
  • Application control
  • IPsec & SSL VPN
  • Web filtering
  • E-mail security
  • Data leak prevention
  • Wireless security and wireless controller
  • Central antivirus (FortiClient)
  • HW & SW token controller (FortiToken) etc.
  • FortiManager
  • Central management
  • Administrative domains (can group devices according to geographical are, functionality, admins, etc.)
  • FortiGuard management
  • Logging and reporting
  • Configuration version control and tracking
  • Firmware management
  • Scripting

  • FortiAnalyzer
  • Centralized security log analysis and forensics
  • Centralized graphical reports
  • Customized reports
  • Scheduled reports
  • Queries
  • Content archiving/data mining

How has it helped my organization?

Routing and security policies, central management and all of the other features help us to improve network performance and implement organization policies.

What needs improvement?

They could improve vulnerability scanning.

For how long have I used the solution?

I have used it for three years.

What do I think about the stability of the solution?

We encountered a few stability issues; maybe one case per year.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How are customer service and technical support?

Technical support is 10/10. They respond and offer solutions very fast.

Which solution did I use previously and why did I switch?

We previously used Cisco solutions. They are more expensive, have fewer features, are more difficult to use, and response and help from
technical support is not quick.

How was the initial setup?

For Fortinet solutions, the initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

They are very cheap compared to other vendors.

What other advice do I have?

Fortinet solutions are very easy to implement, proven, certified and tested.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Engineer at a tech services company with 201-500 employees
Real User
A next-generation firewall solution that's easy to setup and use
Pros and Cons
  • "Fortinet FortiGate is easy to use."
  • "The sniffing packets or packet captures, can be simplified and improved because it's a little confusing."

What is our primary use case?

I use Fortinet FortiGate mostly for security purposes.

What is most valuable?

Fortinet FortiGate is easy to use. 

What needs improvement?

The sniffing packets or packet captures can be simplified and improved because it's a little confusing. The automation feature has some limitations and could be better. 

For how long have I used the solution?

I've been using Fortinet FortiGate for over four years. 

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solution.

What do I think about the scalability of the solution?

Fortinet FortiGate is a scalable solution.

How are customer service and technical support?

The technical support was quite good.

What about the implementation team?

I think it's very easy to implement this solution because one person can do it. There aren't too many fancy things to do. I think you can implement FortiGate in less than an hour. We implement it by ourselves. Three administrators can do it because our clients aren't big enterprises, just SMEs. 

What's my experience with pricing, setup cost, and licensing?

Setup costs and pricing depends on many variables, but it's mostly affordable.

What other advice do I have?

I would recommend Fortinet FortiGate to potential users.

On a scale from one to ten, I would give Fortinet FortiGate an eight. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.