Fortinet FortiGate Reviews

It performs well.

We have a lot of bandwidth.

• Box stability
  
• Security features, like SSL scanning. 
• Their service: Whenever we raise a complaint with FortiGate, their response and resolution times are minimal.

They need faster serviceability and more security features.

It has good stability compared to its competitors.

It is scalable. We are making a cost savings on the scalability.

We have been using technical support. Their response and resolution times are good.

Our previous solution had performance issues.

The initial setup was straightforward and easy.

We evaluated Cyberoam and Cisco.

Most important criteria when selecting a vendor: stability and service.

We use it because it is a good device.

It has improved our organization with control data.

The rules.

The reports are very basic.

It is performing fine, there is no problem from FortiGate. The firewall engine is very good, Very suitable for picking up Zero-day threats. It has protected us from two or three instances, thanks to this engine.

From 2014 when they started using it, I was not associated with the company. I have only been associated with the company for the last year.

Valuable features include the Web Application Firewall, and it even has DLP (data leak prevention).

After four years it has started to fail. The firewall engine is not so strong as of now, in my opinion. For that reason, we want to migrate to Check Point. This is one of the concerns that I have right now. 

My second concern is that, while they have Zero-day vulnerability and anti-malware features, the threat engine needs to be strengthened, its efficiency can be increased.

I also need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it.

Scalability is fine as of now. Compared to other firewall products, it's a little cheaper in terms of pricing. So scalability is good. 

But right now, due to a greater focus on security, I think FortiGate needs to improve on the security features, and they need to do so for their small and medium business products, in order to compete.

Technical support is pretty good. We had to call FortiGate support once, and they really helped us. In one of the configuration files from FortiGate, during an upgrade of the hardware, something was changed. They were very helpful in resolving it for us. There is no problem with support.

Previously, in 2013, I believe we were using WatchGuard.

In the process of selecting a vendor, the most important criteria will be to go through threat assessment reports - the NSS testing reports that are published every year. Our decision will depend on that.

If price is a constraint for you, you should go with Fortinet. But security is a very big factor right now. If you want to be compliant with GDPR and all the other things that are coming up, you should go with another good vendor. Even though Fortinet is a big competitor, in one to three years, when they include many new features in their products, they will be a good solution.

I would rate FortiGate at eight out of 10 because the support was very good. Considering the current scenario, I would not give it nine or 10 because they need to include many features in the smaller products, not only in enterprise-level products.

When we looking for a device, we wanted to control incoming and outgoing traffic into our network to protect our organization, like have a barrier before anyone could send something in or anyone could send something out. We also use this for our DHCP.

The greatest improvement was on security. If you put rules that will not allow certain traffic, it won't happen. You can close the traffic that you don't want in your network, because of malware and people fishing and spamming.

• DHCP functionality: The object tab where we manage our IP addresses and static. The DHCP monitors them.
• FortiClient: You can easily connect when you are home, check out what you want to do, and connect to your network when you are not at work. You can switch on servers and you can check what is wrong.

It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go.

Stability is excellent. It is so stable that it is the best in the market. I would rate the stability as a 10 out of 10.

It has the capacity to change in size. It comes in different sizes. E.g., for a smaller organization, you buy smaller package, then for bigger entities, you buy the bigger one. If you have fewer users in a certain entity, they would get a package of 50 each. If it's a head office, then you'd get something like 201. So, it accommodates for all sizes.

Technical support has been great. We have used it before because sometimes you get issues that you can't handle, then you have to call it in, send emails, and they assist you. 

We also work through our partners, which has been good.

We were previously using Netgear, which was smaller. It didn't have the advanced technology in terms of what we wanted it to do. It was an older version. We thought that if we were going to change the firewall, then we should make a good, future investment. Thus, our partners advised us that FortiGate was one of the best, so we invested in them.

The initial setup was not straightforward. You need some training and to learn some of these things through the experience of using it.

We were guided by our partner, so we worked on our devices with our partners. They were the ones who helped us and who have been working with us, even for upgrades, and it has not been straightforward.

We evaluated Cisco, Netgear, and Cyberoam.

You don't need to reinvent the wheel, as FortiGate is the best solution.

Most important criteria when selecting a vendor: 

• The ability of the brand
• Best of breed
• Reliability
• After hours sales service, because we know technology comes with renewals, upgrades, and support. This is quite critical to our functionality and efficiency.

We have been using the FortiGate antivirus software for a couple of years, as of mid-July. The hardware solutions for the firewall, we have been using for less than a year.

We are using FortiGate 80E for a medium-sized office. I am pretty satisfied with it. It has performed well. The primary use is to protect the internet traffic for a medium-sized office, up to fifty users, using a local domain with a not so intensive cloud traffic. Generally, it is just to protect the internet access for all the users in the network.

Also, we are using VPN at external locations to the office, which FortiGate supports.

It give us the liberty to let us do our jobs.

• There is an easy process for configuring it, and it is straightforward to implement the device from scratch.
• It has a somewhat diverse device interface, but if you have one day to play with it, you can easily find whatever you need. 
• All types of policies need to be installed, then all the parameters are configured. It is not very demanding,

At first glance, the interface for the device is very confusing. However, every version is getting better.

I have had no concerns with the stability so far.

We have been in no position to upgrade our number of users. So, I cannot judge this aspect of the product.

They provides local support. I have been using them only for some site blocking. They are pretty efficient in this. They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.

We had a server acting as our service-based firewall, so no solution for firewall. 

FortiGate is my first actual solution for firewalls.

The initial setup was very straightforward.

It provides mid-sized company pricing.

Most important criteria when selecting a vendor: We have specific procurement rules, then we specify the technical specifications. After that, whoever is cheapest should get the job.

• Security
• Monitoring and controlling
• VPN
• Active Directory integration
• Servers
• All components related to an enterprise environment.

We replaced Sophos with FortiGate and found it better than the Sophos product. It has better control, insights, and prevention from crypto malware and other threats.

The most valuable features are centralized monitoring, policy management, and virtualized appliances so we can have control over public and private Infrastructure.

Cisco Meraki products are rising very quickly in the cloud and the connected era. Meraki products are future proof and offer much better ROI, upgradability, and manageability.

IT is continuously evolving, and every few days or months, there is something new. Whoever evolves first will take the lead over the competition. Adopting and evolving is the key to success.

These products are solid and stable.

We have not had any issues with scalability.

Our experience with support has been fine. No trouble or hassle.

Sophos: It was good for small businesses, who are evolving and improving. Though, I found Cisco Meraki to be much better.

Part of the setup was straightforward and other parts were complex. They need to work on feature placements and menus.

We did the implementation through a vendor, who had good experience.

Two to three years, depending on usage type, number of users, and organizational size.

Yes, we did, Palo Alto and other solutions, but we found FortiGate to be the best solution at that point in time.

Primary use would be firewalls for the central office as well as all our branch offices. For some branches, we use the wireless feature.

The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support.

• Stability
• Ease of use
• Configuration
• The available feature sets

• It needs more available central management. 
• It could use better throughput on some of the smaller boxes for the branch offices.

It is very stable.

Since we are not virtual, it is a physical box. It scales well if you know what to buy from a physical box standpoint. They seem to offer something for every level.

The technical support is very responsive and qualified.

Cost and convenience are probably why we switched from our previous solution to FortiGate.

The initial setup is straightforward, once you understand the operating system environment.

I was not here at the time that they were evaluating other solutions.

I highly recommend the Fortinet product because of its implementation. It is a solid product with an easy configuration and good support.

Most important criteria when selecting a vendor: 

• Experience
• Installations of similar types which met our needs
• Pricing
• Support
• Ease of implementation.

It is a UTM firewall with many features. It has helped me to control users and public multi-servers easily. It also can make the VPN connection free through advanced routing (RIP, OSPF, BGP, PBR). It gives you a seamless, simple integration into a large network.

It help me control users, so I could review how users access the Internet or the bandwidth, and what they use per day. 

• A strong point of FortiGate is the graphical interface is complete and easy to use. 
• The IPS is good. It protect my network from attackers. 

One area for improvement is the performance on the bandwidth demands for smaller devices, as well as better web filtering.