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Senior System Engineer at Effvision
Real User
Mar 23, 2022
Secure, simple implementation, and responsive support
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are the rules and quality of service."
  • "I advise others Fortinet FortiGate has an easy configuration and it does not take much time to learn about the rules that you will need to apply for your company."
  • "Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."
  • "Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature."

What is our primary use case?

Fortinet FortiGate can be deployed on the cloud, on-premise, or hybrid setups.

Our clients use Fortinet FortiGate as a firewall for their business.

What is most valuable?

The most valuable features of Fortinet FortiGate are the rules and quality of service.

What needs improvement?

Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately five years.

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Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?

The stability of Fortinet FortiGate is good.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable.

We have approximately 25 people that are using this solution. We do not plan to increase usage.

How are customer service and support?

If we have an issue we can contact support. We have had good experiences with the support from Fortinet FortiGate.

Which solution did I use previously and why did I switch?

I have previously used Azure firewalls.

How was the initial setup?

The initial setup of Fortinet FortiGate is simple. It is not complex. The whole process took us one day.

What about the implementation team?

We did the implementation of the solutions ourselves.

We have approximately five engineers that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Other firewalls are more expensive than Fortinet FortiGate, such as the Azure firewall.

We are on an annual license and it is approximately 6,000 Egyptian Pound(EGP). 

What other advice do I have?

I advise others Fortinet FortiGate has an easy configuration and it does not take much time to learn about the rules that you will need to apply for your company.  When you connect to the main server you have high security.

I rate Fortinet FortiGate an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1392267 - PeerSpot reviewer
Fraud Risk Analyst at a university with 1,001-5,000 employees
Real User
Mar 22, 2022
Easy to use, stable, and scalable product that provides protection against internal and external threats
Pros and Cons
  • "Fortinet FortiGate protects against internet-based threats, both internal and external. It is scalable, stable, easy to use, and easy to install."
  • "Fortinet FortiGate protects against internet-based threats, both internal and external, and is scalable, stable, easy to use, and easy to install."
  • "This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."
  • "This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."

What is our primary use case?

We use Fortinet FortiGate for the internet, particularly to provide protection against internal and external threats.

What is most valuable?

What I found most valuable from Fortinet FortiGate is that it gave us better protection against internet-based threats. Aside from giving us good protection, it is also easy to use, and it's fully automated.

What needs improvement?

An additional feature I'm expecting from Fortinet FortiGate is for it to have an analysis feature, rather than having the analysis done via integration with a different product.

For how long have I used the solution?

We have been using Fortinet FortiGate for six years.

What do I think about the stability of the solution?

I found Fortinet FortiGate to be a stable product.

What do I think about the scalability of the solution?

Fortinet FortiGate is a scalable product.

How are customer service and support?

I had issues with Fortinet FortiGate more than three years ago, and I opened a support ticket, and we were able to solve the issues. The support for this product was fast.

How was the initial setup?

The installation process for Fortinet FortiGate was very easy. Installation was done by one technician, e.g. one technician was enough.

What about the implementation team?

This product was implemented by a Fortinet partner.

What other advice do I have?

We've been using this version of Fortinet FortiGate: 300E. I also have experience with Fortinet FortiAnalyzer.

We have one technician in charge of the installation, and one manager in charge of managing this product. We have 500 users of Fortinet FortiGate, and we currently have no plans of increasing the number of users.

My recommendation to people looking into implementing this product is that they should use Fortinet FortiAnalyzer with Fortinet FortiGate to analyze the traffic.

My rating for Fortinet FortiGate is nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
reviewer1127952 - PeerSpot reviewer
Network Engineer at a logistics company with 10,001+ employees
Real User
Mar 1, 2022
A simple-to-configure and stable product with VPN concentrator and competitive pricing
Pros and Cons
  • "The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
  • "We are happy to use this product."
  • "It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
  • "In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions; Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."

What is our primary use case?

We are using it in our data center. It is being used at the perimeter of our data center to protect the applications that we have inside the data center. We are at the beginning of its installation in our data center. We have recently installed a new cluster for IPS functionality, and we have to check if this cluster does the job.

We are using its latest version.

What is most valuable?

The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful. 

What needs improvement?

It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features.

For how long have I used the solution?

It is quite a new product for us. We started using it only about six months ago.

What do I think about the stability of the solution?

Its stability is okay for us. Since we have put this new cluster, we haven't had any problems or crashes. It's okay for us from this point of view.

We got this firewall just less than a year ago, and we hope to see good performance in three or four years.

What do I think about the scalability of the solution?

There are around 10,000 people in our company, and they are all using FortiGate because they all need to go through this cluster of firewalls.

How are customer service and support?

I have not yet interacted with them. That's because we didn't encounter any important issues. When we have any technical questions, our partner has been able to answer our questions. So, I don't have any experience with Fortinet support.

How was the initial setup?

It is straightforward at the beginning.

What about the implementation team?

We worked with a partner. Usually, when we have a project, we do the initial setup with this partner. After that, we are able to manage the firewall without any outside help. 

What's my experience with pricing, setup cost, and licensing?

Its pricing is competitive with other solutions.

Which other solutions did I evaluate?

We chose it after comparing different solutions on the market.

What other advice do I have?

I would recommend this product. It is very easy to use. We are happy to use this product.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GirgisHady - PeerSpot reviewer
IT director at a wholesaler/distributor with 10,001+ employees
Real User
Top 20
Feb 24, 2022
Works very well as a perimeter firewall, comes with many useful features, and is easy to manage
Pros and Cons
  • "It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box."
  • "It is easy to manage, and it doesn't need much knowledge from the team; it is a stable device, and there are many features that are included out of the box."
  • "There are some tiny bugs that sometimes affect the operations. In the past revision of it, there was a bug. Because of the bug, we had to downgrade the version. It happened only with the last revision."
  • "There are some tiny bugs that sometimes affect the operations."

What is our primary use case?

We are using FortiGate as a perimeter firewall.

What is most valuable?

It is our perimeter firewall. URL filtering, IPS, and antivirus features are most valuable.

It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box.

What needs improvement?

Their support can be improved in terms of the response time and the quality of support.

There are some tiny bugs that sometimes affect the operations. In the past revision of it, there was a bug. Because of the bug, we had to downgrade the version. It happened only with the last revision.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It has been very stable over the past two years.

What do I think about the scalability of the solution?

I have no problem with scalability. When I need to add any device, I just find and add it to the network. I have no issue with the count of devices. I can buy a license and add whatever devices I need to add. Currently, I have no issue with the scalability of this firewall, but if I reach the maximum limit, I need to exchange the box or just add licenses. We currently have about 1,000 users.

How are customer service and support?

I have contacted them many times. My experience with them was good, but their support can be improved overall. I would rate them a three out of five. 

How was the initial setup?

It was very simple.

What about the implementation team?

There was a partner supporting us. Our experience with them was very good. I would rate its setup experience a four out of five.

For maintenance, we currently have a team of two people, but it may be extended to three or four.

What's my experience with pricing, setup cost, and licensing?

It has been two years. I don't remember the actual price, but it was affordable.

We buy the boxes and then use the license for three years.

What other advice do I have?

I would recommend this product. It is a very good product to be used as a perimeter firewall.

I would rate it an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ed Sexton - PeerSpot reviewer
Account Director at Exponential-e
Real User
Feb 22, 2022
Represents a really scalable way of delivering perimeter network security and is a solid proposition for the mid-market
Pros and Cons
  • "Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution."
  • "Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution."
  • "Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."
  • "Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."

What is our primary use case?

We use Fortigate, and we have a relationship with Fortinet. We are working with the Fortigate 100F firewall. It is mainly for firewalling, but we would also use them for network demarcation as a DHCP or NAT router. We're also working with our Fortinet account manager to try and push further forward using an SD-WAN controller.

In terms of deployment, it comes through to the build lab. We configure it and then ship it to our customers. We are reviewing how to obviously do zero hands with FortiCloud, but what we've done so far has been conventional configuration and shipping.

What is most valuable?

Fortigate represents a really scalable way of delivering perimeter network security, some level of layer 7 security, WAF, and also a way to create a meshed ADVPN solution.

What needs improvement?

Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved.

Anything they can bring around safe service would be brilliant. At the end of the day, when we talk to customers about deploying, split tunneling, and looking at endpoint security, remote access or safe type of features would be useful.

For how long have I used the solution?

I've been selling Fortinet technologies for over 10 years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. It is quite straightforward. Moving from, for instance, legacy 200D to 100F has proved not to be an issue. It is quite straightforward.

How are customer service and support?

I am not a hundred percent sure. Our third-line guys deal with them quite a lot. In terms of escalation, for example, when one of my customers had a query about secure authentication on the portal, it has taken some time to get feedback from the vendor or the manufacturer. So, I am unsure. I've not had a great experience, but I can't really answer that one properly.

How was the initial setup?

It is reasonably straightforward if you've got the management portal in terms of FortiCloud. With that, migrating from one firewall, as it reaches the end of support, to an upgraded firewall is fairly intuitive. You should be able to easily reverse out a script and configuration and apply that to the new firewall, following proper governance as a managed service.

We're a managed service provider, so we would probably put two to three PS engineer days to follow the appropriate protocol. From a lead time perspective, a new high availability firewall deployment should not take more than 10 working days from the config test, deployment, and failover test perspective.

What other advice do I have?

If you are a mid-market business, Fortigate presents a solid proposition for the mid-market. If you are getting to enterprise-level, for me, Palo Alto is still a more viable product when you get up to what I call financial services, enterprise-level service customers. 

I would rate it an eight out of 10 for its ease of deployment and its ubiquitous approach to network security. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Assistant Manager - Network & Security at a financial services firm with 5,001-10,000 employees
Real User
Feb 17, 2022
Simple initial setup, mature features, and responsive support
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle."
  • "The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle."
  • "Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor."
  • "Overall it is not scalable."

What is our primary use case?

Fortinet FortiGate is used to secure internet gateways.

What is most valuable?

The most valuable features of Fortinet FortiGate are it is one of the most mature firewalls in the UTM bundle.

What needs improvement?

Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor. 

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately seven years.

What do I think about the stability of the solution?

Fortinet FortiGate is a stable solutions. Other solutions, such as Palo Alto, Cisco, and Forcepoint are less stable.

What do I think about the scalability of the solution?

For scalability, you must define your needs before implementing Fortinet FortiGate. You must know specifications, such as throughput, the number of sessions, and the SSL. Overall it is not scalable.

How are customer service and support?

We had some simple questions for the support and they were able to respond within a few hours. I was satisfied.

I rate the support from Fortinet FortiGate a four out of five.

How was the initial setup?

The initial setup is extremely simple. Customers that have never used it can manage it with ease after a few days.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate gives you most of the features in one license.

The activation of the license and support could improve. When I order Fortinet products, I have one year to activate my license and support. If this year passed without activating this license and support, I will lose it. If I ordered three years, I will lose all of the years. I must reorder them again, which is not reasonable.  For example, if I have to activate my license in six months but didn't activate it during the six months, they should activate automatically. They should not remove the license. They should activate automatically after the grace period.

What other advice do I have?

I rate Fortinet FortiGate an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Technology Solutions Manager at UBG
Real User
Feb 15, 2022
Beneficial user interface, provides multiple engines, and high availability
Pros and Cons
  • "The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations. Additionally, the Security Fabric tool is very good."
  • "The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations, and additionally, the Security Fabric tool is very good."
  • "Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit."
  • "Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit."

What is our primary use case?

Fortinet FortiGate can be deployed on the cloud, hybrid, and on-premise. We use a combination of private and hybrid for the deployment.

We are using Fortinet FortiGate for parameter security, network isolation, and web filtering. 

What is most valuable?

The most useful functionality of Fortinet FortiGate is the user interface, multiple engines, and their cloud with the latest integrations. Additionally, the Security Fabric tool is very good.

What needs improvement?

Fortinet FortiGate can improve by integrating the web application firewall and the DDoS protection part of the solution. Having a WAF feature, web application firewall, and proxy together would be a good benefit.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately five years.

What do I think about the stability of the solution?

Fortinet FortiGate is highly stable. It has high availability.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate is very good.

We have customers with 1,000 users using this solution and others with 100.

Engineers use this solution and all the end-users are connected to it. The whole organization is using the solution.

How are customer service and support?

The technical support is very helpful. We had a very good experience with them.

How was the initial setup?

The initial installation is straightforward, and the full process takes one to two days.

What about the implementation team?

We have our own team that does the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The support subscription for the solution is annual. You are paying for support and there are two levels of support, professional and advanced.

What other advice do I have?

I rate Fortinet FortiGate a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer930837 - PeerSpot reviewer
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
Feb 13, 2022
Has UTM capabilities, integrates well with other Fortinet solutions, and is quite easy to deploy
Pros and Cons
  • "The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration."
  • "The price-performance ratio is quite high for FortiGate."
  • "Price, of course, can always be more competitive or better."
  • "Price, of course, can always be more competitive or better."

What is our primary use case?

We have been using it for our internal infrastructure, but mainly, we are providing it as a service to our customers.

In one of the use cases, a customer is using FortiGate, and they also use FortiAP. To collect the usage and monitor the traffic, they use FortiAnalyzer. So, they have FortiGate, FortiAP, and FortiAnalyzer. It is not a very big deployment. It is a midsized company with less than 50 people.

What is most valuable?

The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration.

What needs improvement?

Price, of course, can always be more competitive or better.

If a customer has a requirement for firewall, security, WiFi, and analytics, it is good if we can propose a solution from the same vendor, but we have found that no distributor in Hong Kong has sufficient knowledge to deploy Network Access Control (NAC) solutions. They have a wide range of products, but apart from the popular ones, such as a firewall or an AP,  there is not sufficient support here in Hong Kong for NAC solutions.

For how long have I used the solution?

I have been using this solution for more than 10 years.

What do I think about the stability of the solution?

It is reasonably stable.

What do I think about the scalability of the solution?

Our customers are mainly small to medium businesses. I really didn't have a chance to scale it up. We have a customer with two subsidiaries on the same floor. They are changing from traditional features to SD-WAN features. Based on what I heard from my colleagues, migration work is quite smooth, and there are no big issues.

How are customer service and support?

I'm not doing hands-on work for the projects, but from my colleagues, I haven't heard of any delay or incompetency in support.

How was the initial setup?

It is quite easy. The duration depends on the complexity. If you are using a firewall from one brand and WiFi from another brand, then you probably would need more time to do the setup. Overall, the saving is around 25% in terms of labor hours.

What's my experience with pricing, setup cost, and licensing?

Their licensing costs are annual. The UTM feature license along with their support is called FortiCare. We include that as a part of the annual maintenance cost. Palo Alto or Juniper also have an annual subscription charge for UTM.

Price, of course, can always be more competitive, but it is not the most expensive product. The price-performance ratio is quite high for FortiGate.

What other advice do I have?

I would recommend this solution to others as well as to our existing customers who are not using FortiGate. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.