We have a Cisco ASA firewall. We have it at the border of the network in front of the internet. With FortiGate, we put it in the middle, then it works behind our server farm to protect our server farm from attacks, from viruses.
Network Engineer at a comms service provider with 51-200 employees
A string firewall that is easy to learn and simple to set up
Pros and Cons
- "The initial setup is very easy."
- "While the security is good, we'd always prefer if it was even better to ensure protection."
What is our primary use case?
What is most valuable?
It is a strong firewall.
The product offers many features.
There has been no attack on our servers after we configured the FortiGate IPS. No more attacks are coming. We are very secure.
The initial setup is very easy.
I have found the solution to be stable.
It's possible to scale the solution.
What needs improvement?
So far, everything has been good for us. We haven't had any issues.
While the security is good, we'd always prefer if it was even better to ensure protection.
For how long have I used the solution?
I have three years of experience with the solution.
Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a very stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution can scale well.
We have five engineers using the solution.
A lot of medium and even small companies use the solution in our country.
I'd rate the solution eight out of ten.
How are customer service and support?
If we run into issues, we can contact support. They are helpful and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Cisco ASA IPS as our old IPS. It was old, and we needed a newer product. We also liked the FortiGate support of the UTM feature. It allows for the inspection of Layer 7 in a more effective way than Cisco ASA. It is advanced. FortiGate is very, very advanced.
How was the initial setup?
The initial setup is very simple and straightforward. It is not a complex process.
The deployment is quick. It only takes a couple of minutes.
We have two people that can handle any maintenance tasks.
What about the implementation team?
We search for details and watch videos and are able to handle the process by ourselves. It's a solution that's easy to learn.
What's my experience with pricing, setup cost, and licensing?
We bought the solution three years ago, and it came with five days of training from the local company. It cost us around $73,000 for three years.
It's expensive, however, compared to Cisco, it's not too expensive.
What other advice do I have?
I'm an end-user.
We are using the latest version of the solution.
I'd recommend the product to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security Manager at a tech services company with 10,001+ employees
Easy to use, beneficial security reports, and useful blocking
Pros and Cons
- "Fortinet FortiGate's most valuable features are the UTM package which provides internet blocking restrictions and load balancing. Additionally, the solution is easy to use and the security reporting is good. The security fabric which they have launched Fortinet FortiGate IPS, it's very good in terms of giving details."
- "Fortinet FortiGate can improve performance. There was a huge challenge in terms of CPU and memory where the IPS engine would keep triggering. There were random spikes of overutilization in the CPU and memory resources. They have to work on CPU and memory stability considering these IPS engines. A few versions were very unstable."
What is our primary use case?
Fortinet FortiGate is used as an inline intrusion prevention tool to detect and scan ongoing connections and data. It will take action, either by blocking or intimating in real-time.
What is most valuable?
Fortinet FortiGate's most valuable features are the UTM package which provides internet blocking restrictions and load balancing. Additionally, the solution is easy to use and the security reporting is good. The security fabric which they have launched Fortinet FortiGate IPS, it's very good in terms of giving details.
What needs improvement?
Fortinet FortiGate can improve performance. There was a huge challenge in terms of CPU and memory where the IPS engine would keep triggering. There were random spikes of overutilization in the CPU and memory resources. They have to work on CPU and memory stability considering these IPS engines. A few versions were very unstable.
The current Fortinet FortiGate IPS package has only standard options. If they could work around optimizing those packages for different needs it would be better. There might be a media company, or banking organization, which needs a different set of signatures and different bundles on priority. If they could segregate that in terms of organization and needs, or at least institutional-wise segregation, that could be great.
For how long have I used the solution?
I have used Fortinet FortiGate within the past 12 months.
What do I think about the stability of the solution?
Fortinet FortiGate could improve the stability, we used different versions and they were unstable over time which caused an overall device error.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate is a challenge. However, the cloud version is easy.
How are customer service and support?
I have had to use the support a number of times when we had overutilization of resources.
I rate the support from Fortinet FortiGate a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of Fortinet FortiGate was easy. This is a common feature across Fortinet devices.
What's my experience with pricing, setup cost, and licensing?
There is a license required to use Fortinet FortiGate with all the features. It has to be updated with the threats on an ongoing basis for the signatures to prevent threats and a license is needed to receive those security updates.
The price of the solution is worth it for the features.
What other advice do I have?
My advice to others would be to have Fortinet FortiGate optimized. It is a good tool to be switched on and used in a live production environment. It is important to optimize rather than directly use the pro package, the full IPS package provided by the vendor.
Fine-tuning the solution according to the organization's needs will help in optimizing the utilization of CPU and memory because the whole bundle has too many features which might not be needed for the organization. Enabling the solutions and running it on the first default mode and then optimizing it using the customized package, would help a lot in stabilizing the device.
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
ICT Professional at a tech services company with 51-200 employees
Fully integrates with our infrastructure appliances, offering useful application control capabilities
Pros and Cons
- "The most useful feature of FortiGate IPS for me is Application Control."
- "FortGate's IPS reporting could be made better by giving more details regarding the source and destination of network traffic when it comes to the overview section. This would allow me to more easily follow the flow of traffic based on IP addresses, without having to integrate the IPS with other products that perform more sophisticated traffic analysis."
What is our primary use case?
Our infrastructure includes both FortiGate (81E series) and Cisco Meraki appliances, and we have fully integrated FortiGate IPS with these devices. Essentially, whenever I secure the WAN and LAN and enhance them with security profiles, I will use the IPS's Web Filtering and Application Control features.
What is most valuable?
The most useful feature of FortiGate IPS for me is Application Control.
What needs improvement?
FortGate's IPS reporting could be made better by giving more details regarding the source and destination of network traffic when it comes to the overview section. This would allow me to more easily follow the flow of traffic based on IP addresses, without having to integrate the IPS with other products that perform more sophisticated traffic analysis.
Another improvement, that may only tangentially relate to the IPS, would be to include more functionality and details regarding SD-WAN (such as the ISDB), in order to make it more secure.
For how long have I used the solution?
I've been using Fortinet FortiGate IPS for about seven years.
What do I think about the stability of the solution?
The stability is fine, but it would be even better if we were to deploy another appliance for higher availability of access, such that there is no downtime at all.
What do I think about the scalability of the solution?
The scalability of the IPS fits my current needs well. If we were to take on more users, however, we would likely have to change both our appliance and the license.
How are customer service and support?
The support is good because, although the response time for tickets may occasionally take some time, at the end of the day they have always solved the issue at hand. What is also nice is that they can connect with you remotely and help support you at any point.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was easy for me because I deploy appliances off all kinds and sizes, large and small. I would give the setup a 4/5 in terms of ease.
What's my experience with pricing, setup cost, and licensing?
I pay €1,200 per year for the license along with Fortinet's 81E firewall appliance. I would rate this pricing as 3/5 stars, and I believe the price is reasonably similar to its competitors in the market, being somewhere in the middle.
What other advice do I have?
Given my experience and the fact that FortiGate are a leader in the market, I would rate FortiGate IPS a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Occupational safety technician at a engineering company with 1,001-5,000 employees
Filtering information is easy with this stable and scalable solution
Pros and Cons
- "The solution provides an easy way to filter information and Fortinet lab is a great place to discover new things."
- "The interface and product support could use improvement."
What is our primary use case?
Our company has 500 users of the solution.
What is most valuable?
The solution provides an easy way to filter information and the Fortinet lab is a great place to discover new things.
What needs improvement?
The interface and product support could use improvement.
For how long have I used the solution?
I have used the solution for fifteen years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Product support could use improvement.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The solution is offered as an annual license.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Coordinator at a manufacturing company with 51-200 employees
Great detection and anomaly hunting with a quick response
Pros and Cons
- "The detection is great."
- "The solution could maybe use more integration with artificial intelligence to be more proactive."
What is our primary use case?
The solution is helping us with the base key match work operations center. They are monitoring our match work 24/7.
What is most valuable?
Overall, it's a great solution.
The detection is great. The possibility to detect any anomaly under our match work is great. We have a quick response.
What needs improvement?
We'd like more integration with the analyzer so we can track down any problem and have a correlation to try to find the root cause.
The solution could maybe use more integration with artificial intelligence to be more proactive.
For how long have I used the solution?
I've used the solution for eight months or so.
What do I think about the scalability of the solution?
We have about 100 users on the solution right now.
Which solution did I use previously and why did I switch?
I'm just using Fortinet right now.
What's my experience with pricing, setup cost, and licensing?
We pay monthly for licensing. You just need to pay standard costs and do not need to pay extra fees.
What other advice do I have?
I'm using the Fortigate 60f.
We're a partner.
I'd rate the solution nine out of ten. We are quite happy with its capabilities.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Network/Systems Administrator at a financial services firm with 1,001-5,000 employees
High efficiency, reliable, and straightforward setup
Pros and Cons
- "The most valuable feature of Fortinet FortiGate IPS is its efficiency."
- "I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better."
What is our primary use case?
Fortinet FortiGate IPS are used for intrusion prevention and for protecting from intrusion.
How has it helped my organization?
Fortinet FortiGate IPS has helped increase the efficiency of our network operations and we are experiencing fewer queries in the network and security domain.
What is most valuable?
The most valuable feature of Fortinet FortiGate IPS is its efficiency.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for approximately one year.
What do I think about the stability of the solution?
Fortinet FortiGate IPS is highly reliable and stable. We have not had any major issues in network operations due to this firewall and security enhancements.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate IPS is good.
We have approximately 1,000 users using the solution. We plan to increase the usage of the solution.
How are customer service and support?
I have contacted the support from Fortinet FortiGate IPS. The service was good but the speed could be better.
How was the initial setup?
The initial setup of Fortinet FortiGate IPS is straightforward. The implementation can be done in two to three days. However, it depends on your network infrastructure and the configurations.
What about the implementation team?
The implementation of Fortinet FortiGate IP can be done in-house if you have a good sizable team. However, in our case, we took the services of a consultant to migrate it.
We have a team of two to three people who can do the deployment and migrations.
What other advice do I have?
I recommend this solution to others. It's a very stable, reliable, and scalable solution.
I rate Fortinet FortiGate IPS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Technical Officer at a tech services company with 11-50 employees
Security solution with an intuitive user interface and knowledgable technical support
Pros and Cons
- "The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."
- "We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions."
What is our primary use case?
We use the firewall to protect our internal network and endpoints or servers and to establish the VPN with our other locations. We also use this solution to aggregate multiple WAN links using SD-WAN.
What is most valuable?
The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security.
All entries in the firewall are linked to all relevant items. For example, if I create one IP address for a LAN segment and I use that IP address in a particular group or if I create a policy or rule inside the firewall, it will be tagged and linked. This makes it easy to identify where and how a particular object is being used.
By clicking on a single point, we can view to all other relevant records. I found this very useful for our tech team and IT admins.
What needs improvement?
We have experienced a number of failures when trying to upgrade firmware and the process takes a long time. We only experienced this when doing major upgrades between versions. We have not experienced this challenge with other solutions.
Fortinet has a policy of pushing all logs into the cloud but the log management is sluggish and slow. The problem is on the site or application where the cloud is hosted.
For how long have I used the solution?
We have used this solution for more than five years.
What do I think about the stability of the solution?
This is a stable solution. I have many customers whose firewalls have been running for a couple of years without any periods of downtime.
How are customer service and support?
The Fortinet back-end team are quite experienced and very helpful. In some cases they take more time than expected. The ETA for resolution could be better.
We are a partner of Fortinet and have a dedicated support team for our Fortinet customers. When they need assistance, we encourage them to contact us instead of Fortinet so that we can resolve their queries faster.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is reasonable.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
SALES PRODUCT MANAGER at a comms service provider with 201-500 employees
Excellent enterprise modeling and simple interface
Pros and Cons
- "The most valuable features are the enterprise modeling and the simple interface."
- "The cloud features and integration could be improved."
What is our primary use case?
My primary use of FortiGate is for general enterprise modeling.
What is most valuable?
The most valuable features are the enterprise modeling and the simple interface.
What needs improvement?
The cloud features and integration could be improved. There are also sometimes problems connecting the endpoint protection to the firewall.
What do I think about the stability of the solution?
FortiGate is a stable product.
What do I think about the scalability of the solution?
FortiGate is scalable.
How was the initial setup?
FortiGate is very easy to set up
What's my experience with pricing, setup cost, and licensing?
If the customer is looking for SD-WAN, it comes free with FortiGate.
What other advice do I have?
I would give this solution a rating of nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
Product Categories
Firewalls Secure Web Gateways (SWG) Intrusion Detection and Prevention Software (IDPS) Software Defined WAN (SD-WAN) Solutions WAN Edge ZTNA Unified Threat Management (UTM)Popular Comparisons
Netgate pfSense
OPNsense
Sophos XG
Darktrace
Cisco Secure Firewall
Cisco Umbrella
Prisma Access by Palo Alto Networks
Zscaler Internet Access
Palo Alto Networks NG Firewalls
WatchGuard Firebox
Cloudflare One
Check Point Quantum Force (NGFW)
Cisco Meraki MX
Vectra AI
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- Sophos XG 210 vs Fortigate FG 100E
- Looking Into Implementing a Web Security Solution.
- Cyberoam or Fortinet?
- Fortinet, Palo Alto or Check Point?
- Which would you recommend to your boss, Fortinet FortiGate or Sophos UTM?
- What Is The Biggest Difference Between Cisco ASA And Fortinet FortiGate?
- Cisco Firepower vs. FortiGate
- We're trying to choose between Fortinet or Checkpoint UTM firewalls. Can you help?
- What Is The Biggest Difference Between Fortinet FortiGate and Meraki MX Firewalls?

















