We use FortiGate for controlling traffic and policies for web caching, user profiles, IPS, antivirus, etc.
Networking and Security Engineer at a tech services company with 1-10 employees
User-friendly security solution that is very stable
Pros and Cons
- "FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."
- "I would like reporting to be improved and should offer a lot more tools to monitor the products."
What is our primary use case?
What is most valuable?
FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful.
What needs improvement?
I would like reporting to be improved and should offer a lot more tools to monitor the products.
For how long have I used the solution?
My company has been using FortiGate for about four months.
Buyer's Guide
Fortinet FortiGate
November 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,714 professionals have used our research since 2012.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
Support is very responsive and their staff is well trained.
How was the initial setup?
The initial setup was so easy! FortiGate has everything facilitated for deployment and we are able to do everything from their web interface.
What other advice do I have?
This solution has a very user-friendly interface.
I would rate this a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Easy to use with a lot of security features right out of the box
Pros and Cons
- "The SD-WAN is the most valuable feature."
- "It is easy to use, and there are a lot of security features right out of the box."
- "I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive."
What is our primary use case?
I am a reseller of the FortiGate solution and we use it as a firewall to protect the parameter of the network.
What is most valuable?
The SD-WAN is the most valuable feature.
What needs improvement?
I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive.
For how long have I used the solution?
I have been using FortiGate for three years.
What other advice do I have?
I would rate this solution an eight out of ten. It is easy to use, and there are a lot of security features right out of the box. For those who do not need the enterprise VPN, it is an excellent product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
November 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,714 professionals have used our research since 2012.
Founder, Chairman of the Board at a tech services company with 1-10 employees
Complete, stable, and easy to use
Pros and Cons
- "I like several features that this product has, such as antivirus and internet navigation inspection, and it is also simple to use."
- "It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
What is our primary use case?
I use FortiGate for perimeter security, web filtering, and antivirus purposes.
I use two different models. I use 90D and 200E.
What is most valuable?
I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use.
What needs improvement?
It is very expensive, and their support is not very good. I hope that their technical support will be better in the future.
In terms of new features, it is a complete product. I don't expect any new features.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
It is stable.
How are customer service and support?
Their support is not very good for such an expensive product. I expect better support. You can find a lot of documentation on Fortinet's website, but their technical support is not very good.
How was the initial setup?
It is easy to deploy and use. It didn't take more than a day.
What about the implementation team?
We deployed it ourselves. We have our own team. There are three people in our organization who directly use this product.
What's my experience with pricing, setup cost, and licensing?
It is expensive. You need to pay for the subscription every year, which is very expensive. The subscription includes technical support and hardware exchange in case of failure.
What other advice do I have?
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Technology at a tech consulting company with 51-200 employees
Secure, good integration, and responsive technical support
Pros and Cons
- "FortiGate has a very strong unified threat management system."
- "Overall, this is a very good solution and in fact, a good starting point for a broader cyber security approach for the business."
- "If they could extend their fabric towards other vendor environments for integration, that would be great."
- "I would like to see integration into other systems."
What is our primary use case?
We are a system integrator and Fortinet FortiGate is one of the products that we have implemented for our clients.
It is primarily used for VPN and remote access. More recently, we have been using it for SD-WAN.
How has it helped my organization?
This is a versatile solution and with it, we can offer our customers multiple functionalities. The Fortinet fabric goes across the entire enterprise.
What is most valuable?
The most valuable features are the security and the integration with the entire Fortinet product line, from access points to switching.
FortiGate has a very strong unified threat management system.
What needs improvement?
I would like to see integration into other systems. That would be really great for me. The fabric works well only if you're using other Fortinet devices, but they're not exactly the best in terms of switching or access points. If they could extend their fabric towards other vendor environments for integration, that would be great.
For how long have I used the solution?
I have been working with Fortinet FortiGate for the past few years.
What do I think about the stability of the solution?
This is a very stable product.
What do I think about the scalability of the solution?
Fortinet FortiGate is very scalable.
We have implemented it for 13 or 14 customers.
How are customer service and support?
I am familiar with technical support and they're very responsible. I haven't had any issues with them so far.
How was the initial setup?
The initial setup is straightforward. The length of time required for deployment depends on the customer's environment and use cases.
What about the implementation team?
We handle the deployment and maintenance of this product for our customers. We use the Fortinet tools, such as FortiManager and FortiAnalyzer to maintain it.
What's my experience with pricing, setup cost, and licensing?
Licensing is usually on a three-year period.
What other advice do I have?
Overall, this is a very good solution and in fact, a good starting point for a broader cyber security approach for the business.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Architect at a manufacturing company with 10,001+ employees
Fast network speeds and security, framework needs to be frequently updated
Pros and Cons
- "I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment."
- "We have several sites spread geographically across Latin America and Asia that use FortiGate, and some of them are unable to support cloud services so we have deployed it on-premise in order to provide ourselves with a fast and secure network."
- "The solution's framework needs to be frequently updated in order to have a stable solution."
What is our primary use case?
We have several sites spread geographically across Latin America and Asia that use FortiGate. Some of them are unable to support cloud services so we have deployed it on-premise in order to provide ourselves with a fast and secure network.
What is most valuable?
I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment.
What needs improvement?
The solution's framework needs to be frequently updated in order to have a stable solution.
For how long have I used the solution?
We have been using this solution for a little over one year.
What do I think about the stability of the solution?
This is a stable solution is you are able to effectively maintain the framework.
What do I think about the scalability of the solution?
This is a scalable solution. We have about six thousand users and have plans to increase.
Which solution did I use previously and why did I switch?
My company used Blue Coat and Zscaler in the past but I am unsure why they switched.
How was the initial setup?
The initial setup was not 100% straightforward, but it was also not too complicated. You have the choice to use templates or design your own so deployment length will be dependent on that.
What other advice do I have?
This is a great solution for companies spread across Latin America and Asia.
I would rate this a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group Manager Procurement/SCM at a comms service provider with 201-500 employees
Good security, stable, and scalable
Pros and Cons
- "The network security and cloud security are most valuable."
- "Its price could be better."
What is most valuable?
The network security and cloud security are most valuable.
What needs improvement?
Its price could be better.
For how long have I used the solution?
We have been dealing with this solution for hardly two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have 10 clients who are using this solution.
How are customer service and support?
We have never contacted them.
How was the initial setup?
It is a little complicated. It took four months.
What about the implementation team?
We have a team of about 20 people for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
Its price could be better.
What other advice do I have?
I would recommend this solution to others. I would rate it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer - Security Presales at Raya Integration
Reliable, good support, and scalable
Pros and Cons
- "I have found Fortinet FortiGate to be scalable."
- "The main reason we chose Fortinet FortiGate was that the price was better than the competition."
- "Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate."
What is our primary use case?
We use Fortinet FortiGate as a transparent firewall, it is covering the LAN. Whereas, I have a Cisco firewall, which is covering the internet outside. We have two layers of security. FortiGate focuses on the LAN traffic, which is outgoing from the servers in the LAN.
What needs improvement?
Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate.
Fortinet FortiGate should provide firewall certifications training for NSE 1, 2, and 3.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately four years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
I have found Fortinet FortiGate to be scalable.
How are customer service and support?
We were satisfied with the technical support from Fortinet FortiGate.
What's my experience with pricing, setup cost, and licensing?
The main reason we chose Fortinet FortiGate was that the price was better than the competition.
Which other solutions did I evaluate?
We evaluated many other firewall vendors, such as Juniper, Sophos, Palo Alto. and SonicWall.
What other advice do I have?
I would recommend to everyone that wants to implement Fortinet FortiGate to always have a support contract.
I rate Fortinet FortiGate an eight out of ten.
I do not give a score of ten to any vendor because there is always room for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
System & Network Administrator at a tech services company with 11-50 employees
Scalable and stable tool for securing networks, with good SD-WAN, VPN, and URL filtering functions
Pros and Cons
- "The stability and scalability of this solution are satisfactory. Its SD-WAN, VPN, and URL filtering features are very useful."
- "The features I found most valuable in Fortinet FortiGate include their SD-WAN features and their VPN; they are good and very useful, and my remote user and I are using them all the time."
- "Pricing for it is a bit high. It could be cheaper."
What is our primary use case?
I use Fortinet FortiGate to secure the network.
What is most valuable?
The features I found most valuable in Fortinet FortiGate include their SD-WAN features and their VPN. They are good and very useful. My remote user and I are using them all the time. The URL filter is also good.
For how long have I used the solution?
I started using Fortinet FortiGate five years ago.
What do I think about the stability of the solution?
I'm satisfied about the stability of this solution.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate is good.
How was the initial setup?
The initial setup of this solution wasn't complex at all.
What about the implementation team?
This solution was implemented in-house. I was the one who implemented it.
What's my experience with pricing, setup cost, and licensing?
Licensing for Fortinet FortiGate is on a yearly basis. Pricing for it is a bit high. It could be cheaper.
What other advice do I have?
Deployment of Fortinet FortiGate took one to two days, because I needed time to put my existing environment and what we have, and what we intended to do with our network, to convert it into the Fortinet FortiGate system.
We were on another platform which was a concurrent platform and it wasn't a good one, and it was our first time to go on Fortinet FortiGate, so we had an issue and it took me a few days to deploy.
Maintenance of this solution requires two people. The number of users of Fortinet FortiGate in our organization depends on whether it's direct or indirect. If indirect, it will be all the users we have in the organization, but if it's direct, it could be just the administrator. If indirectly, it'll be a hundred users on our actual site, and 2000 to 3000 users on the other site, all done remotely.
I didn't have to contact Fortinet's technical support, so I can't evaluate their level of responsiveness. I was able to make all the configurations I wanted, without needing to contact support. This solution is good for me.
I'm rating Fortinet FortiGate an eight out of ten.
I'm recommending this solution to be deployed for a new user. I'm really happy with it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group IT Infrastructure Manager at a manufacturing company with 1,001-5,000 employees
A scalable and stable solution
Pros and Cons
- "Fortinet FortiGate is a stable solution."
- "I would like to see improvements with the antivirus and IPS as they are not working properly all the time."
What is our primary use case?
We are a sister company of Fortinet FortiGate. Our organization has more than 3,000 users.
What needs improvement?
I would like to see improvements with the antivirus and IPS as they are not working properly all the time.
For how long have I used the solution?
I have been using Fortinet FortiGate for twelve years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
This solution is very scalable.
What other advice do I have?
Prior to choosing Fortinet FortiGate you should make sure you select the right box. Be sure of the capacity and have a capacity plan before installation. I suggest you do a failover and redundant together, compact boxes together.
I would rate this solution an 8 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Pre-sales Analyst at Algar Telecom
Simple configuration, intuitive graphical interface, and efficient
Pros and Cons
- "The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security."
- "Fortinet FortiGate could improve by having more storage in the hardware for log data."
What is our primary use case?
Depending on the final cost and any additional costs we deploy Fortinet FortiGate in the cloud or we can deploy on-premises in data centers.
What is most valuable?
The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security.
What needs improvement?
Fortinet FortiGate could improve by having more storage in the hardware for log data.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately three years.
What's my experience with pricing, setup cost, and licensing?
Here in Brazil, we're going through difficult economic times and the tax on the dollar is high. All the solutions from minor competitors are growing in the market. The prices have come more competitive.
What other advice do I have?
I rate Fortinet FortiGate a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2026
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