We are using the FortiGate Next Generation Firewall, and we are also providing this solution to our customers.
Corporate Marketing Executive at a tech services company with 1-10 employees
Reliable with enhanced threat detection with effective content filtering
Pros and Cons
- "FortiGate's threat detection capability is excellent."
- "I would like to see improvements in some of the hard drive features on FortiGate so that we can generate reporting within a single box."
What is our primary use case?
How has it helped my organization?
Customer is investing in this solution. We have observed a reduction in order value costs, approximately one lakh rupees per order, which contributes to reducing overall security costs.
What is most valuable?
In our territory, the most usable features include WAP content filtering, which is more utilized than IDS, sandbox license, and multiple internet connectivity. These are the primary features we are offering as a solution.
FortiGate's threat detection capability is excellent. Compared to other solutions, FortiGuard Lab has a very high capacity to detect malware and malicious content.
What needs improvement?
I would like to see improvements in some of the hard drive features on FortiGate so that we can generate reporting within a single box.
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Fortinet FortiGate
December 2025
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For how long have I used the solution?
We have been working with FortiGate Next Generation Firewall for the last ten years.
What do I think about the stability of the solution?
It's reliable and works well within our needs.
What do I think about the scalability of the solution?
FortiGate is scalable. That said, you must change the hardware to scale in capacity.
How are customer service and support?
Technical support has improved over the last two or three years, as Fortinet now operates 24/7 support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have also worked with SonicWall. Compared to SonicWall, FortiGate allows us to make a DNS server, which SonicWall cannot do. SonicWall offers the advantage of providing a free reporting solution.
What's my experience with pricing, setup cost, and licensing?
The price is very aggressive in India as India is a rapidly growing market, the original equipment manufacturer offers competitive pricing.
Which other solutions did I evaluate?
We have evaluated other solutions like SonicWall and Sophos.
What other advice do I have?
For very small companies, with five to ten users and where cost is a concern, I would not recommend going with FortiGate.
If only cost is a concern, then it would not be recommended. It is a little bit expensive - the entry-level model is the FZ FortiGate. At the same time, Sophos XZ 86 is an entry-level model, which is more suitable for very small networks.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Consultant at a tech consulting company with 10,001+ employees
Enables organizations to prevent access to classified IP addresses and protects environments from attacks
Pros and Cons
- "The solution protects the environment from internal and external threats."
- "Two-way inspections are not possible in FortiGate."
What is our primary use case?
We use the solution for a large government customer. We helped them migrate from Check Point to Fortinet FortiGate. The customer had a lot of applications that are accessed by HTTPS. It was necessary to put some protection in place to prevent certain internet access. They have a reverse proxy published behind FortiGate. The reverse proxy balances the servers.
FortiGate uses IPS profiles for the reverse proxy. The operation system is Linux, and the server is Apache with HTTPS of medium, high, and critical severity. FortiGate is used to inspect the connections between the servers and the customers. It is used to protect the environment.
What is most valuable?
We use .NET services to block IPs. We use the tool’s features to prevent access to classified IP addresses. We use ISDB to prevent network access to malware, botnet, BitTorrent networks, and mining for cryptocurrencies.
We prevent access to certain classified addresses to stop attackers from understanding our environment. Attackers try to study the environment to explore its vulnerabilities and attack us. The solution protects the environment from internal and external threats.
What needs improvement?
Our customers have a specific application for two-way inspection. Two-way inspections are not possible in FortiGate. It is usually available in load-balancing solutions like F5. It would be a good improvement if the product provides two-way inspection features in the next release.
For how long have I used the solution?
I have been using the solution for five years.
How are customer service and support?
The support is good. We need to raise specific tickets for specific problems. If we have any issues, the team helps us solve them.
How would you rate customer service and support?
Positive
How was the initial setup?
It is easy to deploy the solution. The configuration of the firewall is simple.
What was our ROI?
The protection of the customers’ networks is our return on investment. The integration with FortiAnalyzer allows us to see the traffic and perform troubleshooting. Creating a profile with IPS does not require many steps. The level of protection provided by the tool is better than other vendors.
Which other solutions did I evaluate?
Fortinet FortiGate is better compared to Check Point.
What other advice do I have?
Overall, I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Strategic Projects - Information Security at a computer software company with 5,001-10,000 employees
Simplifies the deployment of next-generation firewalls with integrated IPS and VPN capabilities
How has it helped my organization?
I work with multiple customers. Most are comfortable running IPS within their firewalls rather than deploying it. The standard deployment requires finding a service owner and training them on the platform. However, if I deploy a next-generation firewall with integrated IPS and VPN capabilities, it simplifies things. It's straightforward for someone to manage. Consolidating a VPN server, IPS, and standalone firewall into one appliance can be challenging for many customers. Fortinet's servers are increasingly popular.
What needs improvement?
Fortinet has serious vulnerabilities. Some of their interfaces are exposed to attacks. Since they are more prevalent, they may attract more attacks and have more vulnerabilities discovered.
What do I think about the stability of the solution?
If I'm incorporating FortiGate IPS, FortiGate firewall, Forti VPN server, or any other component into an existing Fortinet fabric, I already have a Fortinet analyzer and FortiManager. With this integrated Fortinet ecosystem, stability issues are significantly reduced. Additionally, inserting a standalone Fortinet device is much easier and much more accessible.
How are customer service and support?
Customer support is fine and fairly responsive.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used Cisco products and operated within a Cisco ecosystem. Currently, Cisco is too expensive, but FortiGate IPS does not position itself as premium like Cisco.
How was the initial setup?
The initial setup can be completed within a month with some IT security architecture by replacing IPS.
What's my experience with pricing, setup cost, and licensing?
The product is expensive but comparable to Cisco.
What other advice do I have?
There are limitations to consider, such as the sandbox capacity. Increasing the sandbox limit is essential for better integration with the firewall IPS, facilitating traffic offloading. Since my customers deal with heavy content, we often need to upload content for analysis by the IPS and sandbox. Thus, the system effectively fulfils its intended purpose. However, we do not need to assess features beyond what the customer requires. As long as we meet their specific needs and use case, it's satisfactory.
We're building a network of partners, you know, offering competitive pricing to engage in significant projects. Firewalls are pretty standard. The ecosystem issues may revolve around business support and pricing.
You need more considerable internal resources to manage it. For clients with a robust security solutions team, architects, and skilled developers who handle data and generate similar content, I would recommend Fortinet FortiGate IPS. These individuals should be capable of upgrading their packages and downloading them. If they are comfortable with Docker, they can deploy it as an appliance on a server.
Overall, I rate the solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Associate Director at a program development consultancy with 1-10 employees
A highly scalable security solution that is easy to deploy and provides good technical support
Pros and Cons
- "The technical support is good."
- "The solution is expensive."
What is our primary use case?
We use the product for our customers. We use it for security.
How has it helped my organization?
We can use the URL filtering and antivirus features. We can also configure rules and protocols from source to destination.
What is most valuable?
The technical support is good.
What needs improvement?
The solution is expensive.
For how long have I used the solution?
I have used the solution in the past twelve months.
What do I think about the stability of the solution?
The stability is not the same as WatchGuard. If we have a power problem, we can lose configurations, VPN, SSL, and other things. Other products do not have these issues. The tool is stable when there are no power outages. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. It has high scalability. We integrate the solution for our customers. Some customers have 15 to 50 users, while others have 300 to 1000 users. Our customers are small and medium enterprises.
How was the initial setup?
The initial setup is easy. It was not complex.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing an eight out of ten on a scale where one is cheap and ten is expensive. We need to pay for additional features.
What other advice do I have?
The product could provide SD-WAN and VPN features. People can use the tool. Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Chief Executive Officer at a tech services company with 11-50 employees
A cost-effective solution for security with application control, web filtering and SD-WAN
Pros and Cons
- "The most useful features are application control, web filtering, and SD-WAN."
- "Support could be improved."
What is our primary use case?
We use the solution at the Internet edge to provide a security boundary between the public network and the private network.
What is most valuable?
The most useful features are application control, web filtering, and SD-WAN.
What needs improvement?
Support could be improved like Sophos. Some clients don't have the expertise to manage their environment. If they have a problem with Fortinet, they should have easy access to support. Secondly, the process of evaluation as a partner with Cisco should give you the ability to deploy access as a partner. You can do team labs and a lot of things.
For how long have I used the solution?
I have been using Fortinet FortiGate SWG for five years.
What do I think about the stability of the solution?
We never had any problem with stability. I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
The scalability depends on the client's size. We have clients with as few as 500 users, as many as 800 users, and clients with just 100 users. We cater to small and medium businesses. I rate the solution’s scalability a seven out of ten.
How was the initial setup?
The initial setup is straightforward. Deployment time depends on the client's requirements. Some clients may agree to a monthly deployment, while others may require a different team. If you sell a new environment, the deployment time may increase. The basic setup takes one to two hours. Deployment is a continuous process, as you will need to refine the policies and settings to meet the client's specific business needs. I rate the initial setup a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The solution is cheap. Fortinet FortiGate SWG licenses are based on features, so you can choose the license that best meets your needs. This is especially beneficial for enterprise environments with different use cases. However, it can be costly for other segments, such as small businesses. I rate the solution’s pricing a seven out of ten, where one is cheap, and ten is expensive.
What other advice do I have?
Fortinet FortiGate SWG is a good solution that meets your security requirements and is an excellent alternative to more expensive security products like Cisco and Palo Alto. If budget is a concern, Fortinet FortiGate SWG is a good choice for a security product. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Consultant at a transportation company with 501-1,000 employees
A comprehensive and easy to use solution that needs to improve offerings for SMBs
Pros and Cons
- "FortiGate also makes GRE tunneling possible."
- "FortiGate needs to be elastic to the market's trends. It should be easy for SMBs to get the solution."
What is most valuable?
FortiGate has a lot of things that you can do. You have VPN, VRRP, and VDOM tools. FortiGate also makes GRE tunneling possible. Those are a few things that I like the most about FortiGate.
What needs improvement?
We are in an era of cloud-based things, so most need a simpler pay-as-you-go model. That might be effective for SMBs, where small organizations can afford features. FortiGate needs to be elastic to the market's trends. It should be easy for SMBs to get the solution. A cloud or SaaS model would be effective. FortiGate should bring a solution that allows smaller companies to use firewalls. Very small or medium companies do not focus on security, but it is the major concern of every organization. To tap that market, FortiGate must bring an innovative product everyone can adopt.
For how long have I used the solution?
I've used the solution for six to seven years and currently use the latest version.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
Scalability is not an issue, but it's difficult for small organizations. The devices that have FortiGate are the issue. I rate FortiGate a seven out of ten.
FortiGate is deployed in a centralized way. The way it is deployed in our organization, all the employees benefit from the security features.
How are customer service and support?
FortiGate's technical support depends on the region. FortiGate's support in my region is very helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the initial setup a seven out of ten. Deployment takes a few months, but no more.
What's my experience with pricing, setup cost, and licensing?
I rate FortiGate's pricing a five out of ten.
What other advice do I have?
FortiGate, as per my usage, is good. It's a very nice, sophisticated, and realistic firewall. I don't have any issues with FortiGate. It's a good UTM and has very simple dashboards. I rate FortiGate a seven out of ten.
We use FortiGate on-prem, but now we are trying to adopt it on the cloud. I'm not sure how it is because I have not seen a cloud-based FortiGate.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT and Network Security Manager at a tech services company with 51-200 employees
It is a scalable solution that offers stellar out-of-the-box management
Pros and Cons
- "I found the upgrades valuable."
- "One area for improvement is the IPS engine."
What is our primary use case?
I work for an integrator in Nigeria, and we implement all these solutions for our clients. I've done a lot of deployments on Fortinet, deploying all from FortiAP to FortiSwitch. I integrated it with FortiGate, FortiManager, SD-WAN, deployment, security, and the like.
What is most valuable?
I found the upgrades valuable. Normally, when you want to upgrade an enterprise firewall, the customer always requests a box swap, whereby we look at the new firmware and compare it to know if there will be any configuration changes. These are the parts where we have to bring in the OEM to do it. But with the new FortiGate firmware, it helps do that by providing reporting and helps you to give the customer the comfort of saying you can upgrade the firewall and describe what changes and issues you would expect. Basically, out-of-the-box management.
What needs improvement?
One area for improvement is the IPS engine, which is something that needs to be improved on. I've had so many issues whereby I have high CPU usage, and when I check, I see it's being consumed by the IPS engine. I have to upgrade the IPS engine firmware and all that. That has been the main pain point with FortiGate. Likewise, customer support could improve.
For how long have I used the solution?
I've been working on FortiGate for about five years now, and I'm working with the latest version.
What do I think about the stability of the solution?
The solution is stable apart from the IPS engine issue, so I rate stability a seven out of ten. Stability depends on the operational team. If you have a good operational team that knows what you are doing, you always gain stability with most of your solutions. But if you have an operational team that is not so strong, you will always have issues with that solution because they will keep making human errors that will keep disrupting the services you offer. For example, in 2021, I was working as the cyber delivery manager for MTN, and I was managing the FortiGate infrastructure. In that one year, I never had any incident on FortiGate. But after I left, they started having frequent issues because of human errors. From a management perspective, if I were the CTO during that period, I would assume that FortiGate Firewall is not a good firewall. But that is not the case. It is the person who handles it that determines the stability. If you know how to do your health check properly and how to output the firewall properly, I'm sure FortiGate will be stable. I'm rating the stability as seven just to be in the middle. If it's being handled by a less experienced operational team, I'm sure you will have issues because they always perform changes, they don't know when to perform the kind of change they are performing, and that might disrupt the services. But if I rate FortiGate based on myself, I give it a nine out of ten.
What do I think about the scalability of the solution?
I rate FortiGate's scalability a nine out of ten. Out of every ten enterprises in Africa, six currently use FortiGate. MTN is one of our major customers, and we helped them migrate from Cisco and Juniper to FortiGate.
How was the initial setup?
The ease with the initial setup depends on the deployment. I've deployed FortiGate for different use cases. I've deployed it using internal segmentation. I've deployed it using it as a data center firewall, doing east and west. I've deployed FortiGate on the perimeter edge, whereby we have the SSL VPN and site-to-site VPN. But overall, I rate the initial setup an eight out of ten because it's always been very easy.
There are timelines with projects, so the time taken to deploy the solution depends on the scale of the project. If it's just a perimeter firewall where I have to migrate from one firewall, like the Cisco firewall, to the Fortinet firewall, it takes me nothing less than a week. It takes a day using the FortiConverter to convert the configuration from Cisco to Fortinet and maybe another two days to look at the configuration properly on my FortiGate before I'm confident enough to tell the customer to schedule maintenance for us to migrate the services. It depends on the customer, so in a nutshell, from kickoff to the close date is not always an exact amount, but generally no more than a month.
The deployment time taken depends on the customer's availability and their response because it's not totally dependent on me being the technical engineer. It depends on how fast they provide me with all the information I need to complete the deployments and determines how fast I can close the project. If the customer is very responsive, it takes us about three weeks to close the project.
What's my experience with pricing, setup cost, and licensing?
FortiGate is much cheaper than other OEMs such as Cisco, Palo Alto, and Check Point. I'll rate FortiGate's pricing a five out of ten since it is moderately priced.
What other advice do I have?
Currently, we are pushing all our clients to adopt the Fortinet cloud firewall instead of using the native solutions found on the different cloud environments they use, like Azure and Google, because they are not really effective.
FortiGate is a very good firewall that has a lot of features, and it's a firewall that gives the same stability as enterprise ones, and it gives you scalability in terms of deployment and operational management. I rate FortiGate NGFW a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Advanced partner
Group IT Manager at a financial services firm with 51-200 employees
The solution has an easy-to-use interface and can be used as a perimeter firewall
Pros and Cons
- "Fortinet FortiGate IPS has an easy-to-use interface and configuration."
- "The solution’s stability could be improved because we sometimes faced some drops."
What is our primary use case?
We used Fortinet FortiGate IPS as a perimeter firewall in our data center and offices. Major offices with more than 50 people were using Fortinet FortiGate IPS.
What is most valuable?
Fortinet FortiGate IPS has an easy-to-use interface and configuration. The solution supports protocols like OSPF and BGP.
What needs improvement?
The solution’s stability could be improved because we sometimes face some drops. It was not due to the box, but it was due to some misconfiguration on our end.
For how long have I used the solution?
I have been using Fortinet FortiGate IPS for three years.
What do I think about the stability of the solution?
I rate Fortinet FortiGate IPS a nine out of ten for stability.
What do I think about the scalability of the solution?
Fortinet FortiGate IPS is a very scalable solution. We had very few users using the solution in our data center. Around 50 users use the solution in our offices.
How are customer service and support?
The solution's technical support is quite good.
How was the initial setup?
The solution's initial setup is quite simple. We could transfer the configuration file from the earlier FortiGate, and we were up and running in a very short time.
What about the implementation team?
Fortinet FortiGate IPS was deployed in our organization through a vendor. Since Fortinet FortiGate IPS is very simple to use and very easy to configure, its deployment time is very less.
What was our ROI?
You can recover the investment of Fortinet FortiGate IPS in a short time. The solution is not that pricey.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate IPS' licensing is quite simple to understand.
Which other solutions did I evaluate?
Before choosing Fortinet FortiGate IPS, we evaluated Check Point. We chose Fortinet FortiGate IPS because Check Point was quite pricey.
What other advice do I have?
We used the latest version of Fortinet FortiGate IPS.
We require a basic network engineer for the deployment of Fortinet FortiGate IPS.
Overall, I rate Fortinet FortiGate IPS an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: December 2025
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