Fortinet FortiGate Reviews

This Fortinet product is a firewall system, acting as our perimeter firewall. Generally speaking we use this system as a security product to defend from any attacks and to protect our internal network. We are very happy with the security features afforded by this product.

The notable features that I have found most valuable are that it includes the antivirus, IPS, and even SD-WAN.

In terms of what could be improved, the FortiGate support could do some improvements on their IPv6 configuration. Right now it's still in the very early stage for utilizing in an enterprise level network environment

In terms of the FortiGate IPS, we haven't gotten additional tools because they are not free, and we have to purchase them to maximize this IPS feature. As long as they can perform some basic functions to meet our business needs, that is okay. I'm okay with this feature right now, so far.

In the next release of FortiGate the price could be better.

I have been using Fortinet FortiGate since May of 2018.

This product is very stable.

Fortinet FortiGate is a very scalable product.

It is managed by the IT department, so only they use it.

Their support is quite good.

The initial setup is quite simple.

Not including the preparation, setup took about three days to just unpack them, connect it to the power, power it on, and do some initial configuration. That's just the three days, but we took about two weeks for the preparation and planning.

We had an external partner to help us and to work together with us to do the initial setup.

On a scale of one to ten I would give Fortinet FortiGate an eight.

We use this product as a perimeter firewall and also in the role of a firewall as a service for our cloud.

FortiGate is flexible and easy to use.

Fortinet currently has many products bundled with FortiGate including the basic firewall and load balancer, and I think that that they need to have separate product portfolios for each of these specialized services. When it comes to large deployments, I don't think it's a good plan to have all of these services in a single box.

I think that they should introduce in-line security at the packet level, where they can do filtering and other firewall functions. It should not comes down to the infrastructure level but rather, offer services at the ISP level.

We have been using FortiGate for the past four to five years.

This is a stable product.

This product is scalable and as a service provider, we extend our usage to external customers. There are many users on the platform.

We have premium support from Fortinet and it is quite good.

We used their Professional Services for the initial installation.

We have a large in-house team for maintenance, although I am not sure how many are dedicated to this particular product.

The price of FortiGate is average and I would say that based on the top five products available on the market, it is in the affordable range.

This is a product that I can recommend to others.

I would rate this solution a seven out of ten.

We have some that are doing IPS, and we have some that are for AV. That's basically their main role. We are using one version below the current release.

I only deal with it from a security analyst's point of view. I don't really get into the features of the actual FortiGate. From the security point of view, it works, and it does its job. 

If I had any criticism that I would give FortiGate, it would be that they need to stop changing their logging format. Every time we do a firmware upgrade, it is a massive issue on the SIM. Parsers have to be rebuilt. Even the FortiGate guys came in and said that they don't play well in the sandbox.

I have been using this solution for probably 20 years.

They are pretty stable. We never had any real issues with them.

Their scalability is pretty good. We have upgraded and changed them, and we have been running them for 20 years. They run for a long time. We are not replacing them every couple of years, and we have scaled up a lot. We have over 10,000 users behind it. We have three people for maintenance and deployment. 

I never had to deal with technical support directly, but I've never heard the guys complain about it.

I never set them up.

We are using FortiGate, but we are switching to Palo Alto. We are just moving over to the new next-gen and do an extra layer or higher layer filtering. Being a government organization, it was RFP, and basically, Palo Alto won the RFP. I wasn't part of the RFP review, so I can't tell which features pushed Palo Alto over the edge or not. For all I know, it could just be price.

I would rate Fortinet FortiGate an eight out of ten. I would also rate Palo Alto the same.

We primarily use the solution for the VPN.

The initial setup is pretty easy, at least if you are looking to take advantage of basic functionality.

The usage in general is pretty good.

The GUI is pretty good.

The support could be improved upon somewhat.

The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work.

The command line operation is a bit out of our depth.

We've been dealing with the solution for about two years.

The solution is quite stable. We don't have issues with bugs or glitches. For us, we haven't had problems with crashing or freezing. It's been working well for the most part.

I can't speak to the scalability. I've never attempted to scale and therefore don't have a sense of how well the solution would take to it.

We have about 30 engineers that work with the solution currently. I'm not sure, however, if there are any plans to increase usage in the future.

The support wasn't the best. We weren't too satisfied with the level of service we were given.

The initial setup was very easy and straightforward. It was not complex. We do, however, use the basic functionality and therefore we don't really get into much complexity during the implementation.

The deployment itself is rather quick and we were able to get everything sorted in about one day.

The pricing isn't too bad. Right now, we find the cost to be manageable.

We're just a customer. We don't have a special business relationship with Fortinet.

We're a development company. We sometimes use the cloud, however, we're open to other deployment models as well.

I've found the solution to be very good. Overall, I would rate it nine out of ten.

Our organization has 45 branches. We use the Fortigate 200 models at our data centers and have centralized connectivity between our different branches and our data centers.

The solution is very easy to understand. It's not overly complex.

The product is user-friendly and easy to manage.

Fortigate overall has a very high security rating in Gartner. We feel safe under their security features. It has extended options as well, if you would like even more security for your organization.

The solution needs to improve its integration with cybersecurity. While in general, it's pretty good, this is always a concern as the landscape shifts constantly. They need to ensure they stay on top of things so that their security and integrations stay constantly up to date in order to protect our company. 

We've been using the solution for seven to eight years. It's been quite a while. We have lots of experience with it.

The solution is quite stable. We don't have issues with the product freezing or crashing. We don't deal with glitches or bugs or anything of that nature. 

The solution can scale if you need it to. That's not a problem at all.

We do plan on continuing to use the service going forward.

The solution overall is very easy to understand. Therefore, the initial setup is not complex. It's straightforward. Even the configurations are good. An organization shouldn't have too much trouble with it.

How long it takes to deploy depends on  what you want to configure on a firewall. It depends on the policies being implemented. That definitely takes time depending on the company and what is being done. If you are familiar with all features and all the steps regarding how to create a policy and how to implement a policy, it is pretty easy and won't take too long. 

I've handled the initial implementation myself many times. I don't necessarily need any outside assistance.

Overall, I would recommend this solution. I'd rate it ten out of ten. We've enjoyed using the product and we appreciate its security features.

We are using the FortiGate 100D series. VPN, firewall, anti-malware, OTM, and intrusion prevention are useful features.

It should have a better pricing plan. It is too expensive. 

It should also have a more granular view of the attack. I don't have FortiAnalyzer, and it is difficult for me to have a complete view when there is an attack on my server.

I have been using this solution for six years.

It is stable.

I don't have any experience with their technical support. My partner contacts them for me.

Its installation is not easy for me because I handle some other work, but I have two partners. One of them is very skilled at using FortiGate, and it took him a day to deploy it. After that, it took us a week to set all parameters and check all parameters and firewall functions.

It is too expensive for us. My organization is very small, and we have a total of ten users. We have three internal users and seven external users. The FortiGate 100D series is too expensive for renewing the licenses.

I would recommend this solution if you can afford it. I would rate Fortinet FortiGate a nine out of ten.

I use the solution primarily for the VPN connections in local area. In some cases, I use it at universities in order to secure the local network in the university, such as servers and backup devices.

I have also used the solution as a load balancer and the EMS functionality, which I use as a controller for wireless devices.

The PPPoE server protocol with a connection to a Radius server is used a lot by ISPs and not so much by the end user. I think it would be great to see this solution with the protocol developed for ISPs.

I have been using the solution for more than two or three years.

The solution is scalable.

There are some problems that support cannot give you a logical reason as to why it happened. For example, I had a case where I was dealing with a WhatsApp application that was giving issues. Technical support gave more than one reason it could be giving issues, but none of them solved the problem. Eventually I solved the problem, but it was far from the solutions that support had given.

Before choosing Fortigate, I was using Cisco and pfSense.

The initial setup was very easy and straightforward.

The time it takes to setup the solution depends on the case. It may take less than a day or more than two months, it depends on the technology that is being used. For example, a hospital I am working with has 20 switches with two firewalls, but there are issues in the physical place and not in Fortinet. In this case, the environment limits the speed of setup.

I would rate FortiGate a nine out of ten.

We primarily use the solution for the firewall. We use it for a perimeter firewall or access firewall inside the network to allow some zones to be disabled from one zone to another zone. 

The stability of the solution is excellent.

The user interface (UI) is very, very good.

The search tool needs improvement. It's very difficult to search for policies right now.

When we need to engage with the endpoint or our customer during an investigation, there should be a way to investigate the issues without the need for the customer to be present. It would make it much easier.

We've been using the product for the last few years.

We find the solution to be quite stable. It's very reliable. We don't have to worry about bugs or glitches on the system. It doesn't crash or freeze.

We have more than 7.000 users on the solution right now.

We do plan to continue to use the solution going forward.

The technical support is very good. We're quite satisfied with the level of support we receive. We find them to be knowledgeable and responsive when we have issues. 

Before using FortiGate, we used Cisco. However, we found the Cisco solutions to be unstable and we needed to move away from them. We do still have some legacy Cisco solutions, however. We find they work better now, with FortiGate.

We didn't have a problem with the installation. It wasn't complex in any way. We found it to be quite straightforward.

The deployment process was very fast. It took less than a day for us to do everything we needed to do.

In terms of maintenance, we have eight people taking care of the troubleshooting of tickets.

An integrator helped us with the implementation process they were very helpful and extremely knowledgable. We had them in case something we wrong, however, nothing has gone wrong so far.

We're a service provider. We work with clients that use the solution.

We utilize both the 1500 and 3000 series of the product.

I would definitely recommend this solution to other companies to use. We've had a good experience overall.

In general, I would rate the solution a nine out of ten.