We use FortiGate for controlling traffic and policies for web caching, user profiles, IPS, antivirus, etc.
Networking and Security Engineer at a tech services company with 1-10 employees
User-friendly security solution that is very stable
Pros and Cons
- "FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."
- "I would like reporting to be improved and should offer a lot more tools to monitor the products."
What is our primary use case?
What is most valuable?
FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful.
What needs improvement?
I would like reporting to be improved and should offer a lot more tools to monitor the products.
For how long have I used the solution?
My company has been using FortiGate for about four months.
Buyer's Guide
Fortinet FortiGate
June 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
What do I think about the stability of the solution?
This solution is very stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
Support is very responsive and their staff is well trained.
How was the initial setup?
The initial setup was so easy! FortiGate has everything facilitated for deployment and we are able to do everything from their web interface.
What other advice do I have?
This solution has a very user-friendly interface.
I would rate this a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

Easy to use with a lot of security features right out of the box
Pros and Cons
- "The SD-WAN is the most valuable feature."
- "I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive."
What is our primary use case?
I am a reseller of the FortiGate solution and we use it as a firewall to protect the parameter of the network.
What is most valuable?
The SD-WAN is the most valuable feature.
What needs improvement?
I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive.
For how long have I used the solution?
I have been using FortiGate for three years.
What other advice do I have?
I would rate this solution an eight out of ten. It is easy to use, and there are a lot of security features right out of the box. For those who do not need the enterprise VPN, it is an excellent product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
June 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Founder, Chairman of the Board at a tech services company with 1-10 employees
Complete, stable, and easy to use
Pros and Cons
- "I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
- "It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
What is our primary use case?
I use FortiGate for perimeter security, web filtering, and antivirus purposes.
I use two different models. I use 90D and 200E.
What is most valuable?
I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use.
What needs improvement?
It is very expensive, and their support is not very good. I hope that their technical support will be better in the future.
In terms of new features, it is a complete product. I don't expect any new features.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
It is stable.
How are customer service and support?
Their support is not very good for such an expensive product. I expect better support. You can find a lot of documentation on Fortinet's website, but their technical support is not very good.
How was the initial setup?
It is easy to deploy and use. It didn't take more than a day.
What about the implementation team?
We deployed it ourselves. We have our own team. There are three people in our organization who directly use this product.
What's my experience with pricing, setup cost, and licensing?
It is expensive. You need to pay for the subscription every year, which is very expensive. The subscription includes technical support and hardware exchange in case of failure.
What other advice do I have?
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group Manager Procurement/SCM at a comms service provider with 201-500 employees
Good security, stable, and scalable
Pros and Cons
- "The network security and cloud security are most valuable."
- "Its price could be better."
What is most valuable?
The network security and cloud security are most valuable.
What needs improvement?
Its price could be better.
For how long have I used the solution?
We have been dealing with this solution for hardly two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have 10 clients who are using this solution.
How are customer service and support?
We have never contacted them.
How was the initial setup?
It is a little complicated. It took four months.
What about the implementation team?
We have a team of about 20 people for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
Its price could be better.
What other advice do I have?
I would recommend this solution to others. I would rate it a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Group IT Infrastructure Manager at a manufacturing company with 1,001-5,000 employees
A scalable and stable solution
Pros and Cons
- "Fortinet FortiGate is a stable solution."
- "I would like to see improvements with the antivirus and IPS as they are not working properly all the time."
What is our primary use case?
We are a sister company of Fortinet FortiGate. Our organization has more than 3,000 users.
What needs improvement?
I would like to see improvements with the antivirus and IPS as they are not working properly all the time.
For how long have I used the solution?
I have been using Fortinet FortiGate for twelve years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
This solution is very scalable.
What other advice do I have?
Prior to choosing Fortinet FortiGate you should make sure you select the right box. Be sure of the capacity and have a capacity plan before installation. I suggest you do a failover and redundant together, compact boxes together.
I would rate this solution an 8 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Admins at a non-profit with 1-10 employees
Plenty of features, high throughput, but difficult to upgrade
Pros and Cons
- "The solution is stable."
- "There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement."
What is most valuable?
I have found the IPS, antivirus, and the feature that allows you to have a firewall in the same appliance most valuable. Additionally, the solution has good throughput and can handle many types of operations, such as VPNs and firewall rules.
What needs improvement?
There are a lot of bugs I have found in the solution and it is difficult to upgrade. These areas need improvement.
For how long have I used the solution?
I have been using this solution within the past 12 months.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and technical support?
The technical support could be improved. There is a long waiting time for a resolution.
What other advice do I have?
I rate Fortinet Fortigate a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
President at Integral Design Software
Reasonably-priced, intuitive, and offers a seamless VPN
Pros and Cons
- "Using this product makes the VPN seamless and almost invisible to me in the sense that I don't have to think about it."
- "The initial setup and configuration are not intuitive and require training."
What is our primary use case?
I am primarily using FortiGate to provide a hardware VPN or an equipment base of VPN to a central office. I am only using a small fraction of its capabilities, so I'm not pushing it at the edges.
How has it helped my organization?
Using this product makes the VPN seamless and almost invisible to me in the sense that I don't have to think about it.
What is most valuable?
Once it is in use, it is intuitive to use. Once it's in place, it doesn't require any further interaction.
What needs improvement?
The initial setup and configuration are not intuitive and require training.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately four months.
What do I think about the stability of the solution?
The stability has been rock-solid, and I haven't seen any glitches or bugs at all.
What do I think about the scalability of the solution?
With only two people in the company, we haven't needed to scale. Our roles include software development and providing technical support for various clients.
How are customer service and technical support?
I have not needed to contact technical support.
Which solution did I use previously and why did I switch?
This is the first firewall product that I have used.
How was the initial setup?
The initial setup is fairly technical and it's not something the untrained person would want to do. You need to know what you're doing in order to set it up.
What's my experience with pricing, setup cost, and licensing?
The price of FortiGate is reasonable. In terms of the market, it's not a cheap product, but it's cost-effective.
Which other solutions did I evaluate?
I purchased this product because this is the one that the central office supports.
What other advice do I have?
In summary, this is a good product, it works, it doesn't need any attention, and I'm satisfied with it. Although the initial setup is slightly complex, security is a complex question and I'm not sure that it can be simplified.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Technical at a tech services company with 51-200 employees
A firewall solution that enables total integration
Pros and Cons
- "I like how we can achieve total integration."
- "The cloud features can be improved."
What is our primary use case?
Fortinet products are used mostly for internet firewalls. Fortinet's has a great reputation, and all our computer operators are very happy with it. When it comes to firewalls, Fortinet packages are very attractive, which also helps.
What is most valuable?
I like how we can achieve total integration.
What needs improvement?
The cloud features can be improved. The sandboxing part is only available in limited parts of the cloud. If they could expand that, customers would find it slightly better. The price can always be cheaper as well.
For how long have I used the solution?
We have been using Fortinet FortiGate for about five or six years.
What do I think about the stability of the solution?
Fortinet FortiGate is very stable. It's a good product.
How are customer service and technical support?
Technical support was very good.
How was the initial setup?
You need some training, but it's mostly easy. It's a bit of pain, but it's not that difficult, even if you're untrained.
What about the implementation team?
This solution was deployed by a team of four engineers who work under me.
What's my experience with pricing, setup cost, and licensing?
It's expensive, but compared to the competition it's okay. Fortinet's pricing is more attractive than some of its competitors. There's also an annual support license that you can buy with it.
What other advice do I have?
On a scale from one to ten, I would give Fortinet FortiGate a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor

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Updated: June 2025
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