Fortinet FortiGate Reviews

Fortinet protects us from web attacks. We also use it to connect our remote users. I'm the IT infrastructure lead. 

I think the overall security features and the performance routing is good.

The security features are good but I'd like to see additional security options. 

I've been using this solution for five years. 

It's a stable solution, yes.

The initial setup is simple and took us about half an hour. We have 50 users in the company. We have one person who deals with all our maintenance and deployment issues. 

We have a three-year license.

I recommend this solution and rate it eight out of 10. 

I am a reseller of the FortiGate solution and we use it as a firewall to protect the parameter of the network.

The SD-WAN is the most valuable feature.

I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive.

I have been using FortiGate for three years.

I would rate this solution an eight out of ten. It is easy to use, and there are a lot of security features right out of the box. For those who do not need the enterprise VPN, it is an excellent product.

We are using this solution to filter communication to and from the website or our site. 

We also use it to create a VPN connection for all of our sites in the world.

I like that they have given me a solution at a fair price.

The user interface could be improved.

I have been working with FortiGate for more than ten years.

It's a stable solution, we have not had any issues. It works.

It's a scalable product. We have 600 users in our organization.

We have not contacted technical support. We have been fortunate in that we did not have any issues that needed it.

I am working as a manager, and I am not doing any of the configurations.

We only require one person for the maintenance of this solution.

The pricing is fair.

I would recommend this solution to others who are interested in using it. That said, nothing is perfect and there is always room for improvement.

I would rate Fortinet FortiGate an eight out of ten.

We are system integrators, and this is one of the products that we implement for our clients.

The primary use case of this solution is as a firewall, with advanced capability features for sandboxing, for preventing ransomware and other related threats. 

The most valuable features are the possibility of having one fabric for switching on security.

They have the feature where the fabric and the security fabric can be extended. That gives us visibility as a single pane of logs for many of the activities.

I would like to see a more intuitive dashboard.

Technical support can improve in knowledge sharing and they can implement better.

The dashboard appearance needs to be more refined. It has to be smoother and more customer-friendly.

As the cloud is more prominent and more are moving towards the cloud, people are used to certain ease of doing things, and less complicated.

I understand that a firewall is a technical product, but we can try to make it a better customer experience which will increase usability with good results.

I have been working with this solution for three years.

Fortinet FortiGate is a stable solution. We have not experienced any issues.

It's a scalable product.

Technical support is fairly good. We are able to get our message through, they look into our issues and provide us with a solution without any hassle.

I would rate technical support a seven out of ten.

To be better, they would need responsive pre-set activities to be more refined. They need to be in a position to give more modular solutions or more pre-defined solutions that are present.

We did not have any problems with the implementation. 

The initial setup was straightforward.

The Indian market is different than the European and American markets. When you compare, they need to be a bit more aggressive on pricing.

We would recommend this firewall at any given point in time.

I would rate this solution a seven out of ten.

It is a UTM firewall with many features. It has helped me to control users and public multi-servers easily. It also can make the VPN connection free through advanced routing (RIP, OSPF, BGP, PBR). It gives you a seamless, simple integration into a large network.

It help me control users, so I could review how users access the Internet or the bandwidth, and what they use per day. 

• A strong point of FortiGate is the graphical interface is complete and easy to use. 
• The IPS is good. It protect my network from attackers. 

One area for improvement is the performance on the bandwidth demands for smaller devices, as well as better web filtering.

I am using it as an IPS, intrusion protection system.

The first benefit is the cost. It is very affordable.

Also, it's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls.

It's a complete solution. You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. That's a very nice feature because with, for example, Cisco, you need to set the switch, you need to set the firewall, and you need to test it. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it. It's very easy.

In the last version of the FortiOS - the operating system of the firewall - they put a lot of new features to support communications in a firewall. Whatever the communication that you have, you can put that in the firewall, and that's great.

For me, at this time, it's very complete.

Stability is very good. I have no problems right now with any of my customers. I haven't had a call from a customer in about three months, other than to make new policies. That's it. They are not complaining about the Fortinet, that it is damaged or something like that.

Scalability is very good. We just did a quote for a university here that has about 25,000 students, and all the solutions that we put in the RFP, they were accepted. The only thing is the cost. As far wanting more scalability or things in the network diagram, it's going to cost you.

Technical support is very good. If you have any questions, they have a forum and, apart from the forum, depending on the FortiGate that you purchased, they have very good support from second-line engineers. Whatever your problem is, you call and at least you get a callback.

I was using a SonicWall. The problem with SonicWall is that they were purchased by Dell, and apparently, Dell is not putting any research money into the devices. That is the reason I changed because there are a lot of new things, new generation firewall technologies and they are not using them. Also, apparently, the price is very high right now. If you compare the price with a FortiGate, which has a lot of additional features, it's not worth it.

When selecting a vendor the most important criteria are support and cost.

Setup is very straightforward.

Pricing is good. They offer a lot of things, the most important is the support. Every time you upgrade your license, you also get insurance for the equipment. If you have any problem with equipment, they send in new equipment.

We did a total cost of ownership analysis against Sophos and also Palo Alto, but that was out of scope, it was too expensive. Another one was WatchGuard. When you start looking at the cost of the license for all the things that you get, Fortinet is by far the best option. The problem with the other companies is the licensing.

I rate FortiGate a 10 because every time I need to use the support, they are there. There were times when I went to a customer to give support, I called Cisco, they pass me to Brazil, and on another call, they passed me to India. After I gave the guy in India all this information for an hour, he asked me, "What's the problem?" So there was a communication issue with them and they don't know the problems very well. With Fortinet, they are in the US, not in India.

Do a total cost of ownership analysis with all the features you are looking for and, based on that, make the purchase. Also, reviews are very important.

• Flexible enough to handle everything we could want
• Configuration layout is easily understandable
• Allows for firewall rules to be programmed and named in a way that makes it “readable”
• VPN support and some anti-virus protection.

It would be nice if backups could more easily migrate between different models.

I did not encounter any issues with stability.

No scalability issues, but communications is severely limited in our case by design.

They were our first firewalls on site.

It does require someone knowledgeable in routing, firewall rules, and these firewalls in particular. Once it is set up, they are easy to modify and maintain.

It is difficult as an end-user to setup continuing license contracts. It is possible to do between emails and their website, but it is practically impossible to find a phone number to call anyone directly.

We considered SonicWall .

It is an excellent product and works extremely well. If it is set up in a logical way, it is very easy to understand and modify. It is highly recommended to have a service “expert” familiar with these to set it up initially with customer direction.

• Load Sharing
• VDOM
• Security Profiles
• Vulnerability Assessment

6 Years

Yes, bugs.

No.

Poor.