Fortinet FortiGate is a firewall that protects your assets and data. We have 15 people using this solution. I am an infrastructure engineer. We require 3 people to maintain the solution.
Infrastructure Engineer at a hospitality company with 51-200 employees
Simple to use, has less complications and is very straightforward
Pros and Cons
- "Their interface is very easy to use, it is without bugs."
- "What I like about this solution is that it is simple to use, has less complications and is very straightforward."
- "Fortinet Fortigate could benefit by simplifying some of their processes."
What is our primary use case?
What is most valuable?
What I like about this solution is that it is simple to use, has less complications and is very straightforward. Their interface is very easy to use, it is without bugs.
What needs improvement?
Fortinet Fortigate could benefit by simplifying some of their processes. For example, if you are using Cisco, and you want to find a source and a destination, you type the IP of the source and then the IP of the destination. Cisco will find any denied packet by highlighting it in yellow. To access it with Cisco, all you need to do is right click. FortiGate is not that simple.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately 4 months. I am taking a course regarding this solution.
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Fortinet FortiGate
November 2026
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Which solution did I use previously and why did I switch?
We had been using Cisco and Firepower prior to FortiGate. FortiGate is easier to use. We encountered a lot of problems when we integrated Firepower on Cisco devices.
How was the initial setup?
The initial setup of Fortinet FortiGate is very straightforward. I would give it a 5 out 5 on ease of setup.
What's my experience with pricing, setup cost, and licensing?
Currently, we have not added licenses for all the features we want. For example, we do not have intrusion prevention and detection.
What other advice do I have?
I would recommend Fortinet FortiGate, it is a good firewall, especially for beginners because of its ease of use.
I would rate the solution an 8 out 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SALES PRODUCT MANAGER at NOURNET
Excellent enterprise modeling and simple interface
Pros and Cons
- "The most valuable features are the enterprise modeling and the simple interface."
- "The cloud features and integration could be improved."
What is our primary use case?
My primary use of FortiGate is for general enterprise modeling.
What is most valuable?
The most valuable features are the enterprise modeling and the simple interface.
What needs improvement?
The cloud features and integration could be improved. There are also sometimes problems connecting the endpoint protection to the firewall.
What do I think about the stability of the solution?
FortiGate is a stable product.
What do I think about the scalability of the solution?
FortiGate is scalable.
How was the initial setup?
FortiGate is very easy to set up
What's my experience with pricing, setup cost, and licensing?
If the customer is looking for SD-WAN, it comes free with FortiGate.
What other advice do I have?
I would give this solution a rating of nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
November 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2026.
921,665 professionals have used our research since 2012.
Senior Network & Security Engineer at a logistics company with 51-200 employees
Intuitive to use, easy to set up, and simple to set up
Pros and Cons
- "The solution is easy to use."
- "The stability is great; there are no issues with crashing or freezing, and there are no bugs or glitches."
- "Overall, the integration could be better."
What is our primary use case?
I use the Fortinet as a perimeter firewall. All of the servers are on this Fortinet firewall. All traffic comes from the perimeters and email accounts and we also use it for this purpose.
What is most valuable?
The solution is easy to use.
It is a scalable product.
The solution is stable.
Its GUI is very intuitive.
I found the solution very easy to set up.
The IPS's correct application control is perfect.
What needs improvement?
Overall, the integration could be better. The FortiManager is likely not good. I can't use it as it is unstable most of the time. We'd like to have an SD-WAN for a sandbox, for the Fortinet perimeter. We'd like to be able to manage different boxes.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The stability is great. There are no issues with crashing or freezing. There are no bugs or glitches.
What do I think about the scalability of the solution?
The product is scalable and easy to expand.
We have ten users on the solution. It is mostly the network team that deals with the product for the most part. We have 200 or so end-users as well that indirectly use it regularly.
We do plan to increase usage and would like to upgrade to a Fortinet perimeter firewall (a 501 model), however, on the financial side, it's difficult right now.
How are customer service and support?
Technical support is great. I called them twice in the last month and they were very helpful and responsive.
Which solution did I use previously and why did I switch?
We also have experience with Palo Alto products.
We had ASAs and other legacy firewalls that we used in the past.
How was the initial setup?
The product is very straightforward and simple to set up. It's not a complex process at all.
We have around 10 engineers that handle the operation, maintenance, and follow-up.
What about the implementation team?
We used partners as the integrator to facilitate anything with the vendor. It didn't take long and we were able to have different timelines for different deployment areas.
What was our ROI?
I have not witnessed an ROI.
What's my experience with pricing, setup cost, and licensing?
The cost of the product is reasonable. It's not overly expensive.
We pay a yearly license that renews every three years.
It's been two years since we set up the license. I can't recall how much we agreed to pay.
Which other solutions did I evaluate?
We looked at Fortinet and Palo Alto. Fortinet is well known in the industry, which is why we focused on it. It was reasonably priced and offered good efficiency.
What other advice do I have?
I'd rate the solution an eight out of ten. We're pretty happy with the product in general.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Professional Services Manager at Insight Technology
Unique and very efficient product for a security firewall
Pros and Cons
- "From the firewall perspective, the rules and policies are very sufficient and easy to use."
- "The solution is very expensive."
What is our primary use case?
The major function of this solution is traffic shaping for end-users. You can use a specific appendix for the specific manager.
We are using the latest version of the solution: 100D.
The solution is deployed on-premises.
What is most valuable?
From the firewall perspective, the rules and policies are very sufficient and easy to use.
What needs improvement?
The solution is very expensive.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
The support is very good. They respond on time and are professional. From a technical perspective, they're good.
How was the initial setup?
It's easy to set up.
For maintenance, if you want to add a mesh configuration, you can restore your configuration from the backup.
What's my experience with pricing, setup cost, and licensing?
Most people prefer the functions and capabilities in FortiGate, but compared to other solutions, it's expensive.
The price depends on the size of the company. From the beginning, you just want to know the internet bandwidths, speed, and the number of users to be able to offer the right product and model. They have a lot of products in FortiGate according to the size of the company, like 200D and 300D.
What other advice do I have?
I would rate this solution 10 out of 10.
It's a very unique and efficient product for a security firewall. The only comment I have is that the price is expensive for small companies or startup companies.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Systems Engineer at Vernity
Flexible, integrates well, and offers good technical support
Pros and Cons
- "It's an easy solution to set up."
- "If companies are thinking about the security of their network, they should consider FortiGate as a gate to the internet."
- "The stability could be a bit better."
- "The configuration option availability is not 100% from the website of the FortiGate web management site."
What is our primary use case?
The solution is mostly used for the connection with VPN clients. We use the solution for network security and network segmentation.
What is most valuable?
It's a flexible solution. The security that it's providing is a valuable aspect of the product.
FortiGate integrates well with other equipment such as FortiSwitch, FortiIB, and more, and delivers one pane of glass for the management of those devices.
It's an easy solution to set up.
Technical support has been good.
What needs improvement?
The configuration option availability is not 100% from the website of the FortiGate web management site. When we log on to the web interface on FortiGate, we do not have everything under this web solution. If we need some specific configuration or need to do some specific configuration, we need to do additional things on the CLI.
The stability could be a bit better.
For how long have I used the solution?
I've used the solution for at least the last 12 months.
What do I think about the stability of the solution?
In terms of stability, there are some areas in which they need to improve. There are different versions and we understand from past implementations which will work best according to our client's needs. The wrong one may not be as stable as they would like.
What do I think about the scalability of the solution?
Some clients may increase usage in the future. FortiGate is fast becoming a very popular solution and its use will likely grow in general.
How are customer service and support?
In general, technical support is helpful. We are quite happy with the level of support on offer.
How was the initial setup?
The solution's initial setup is pretty simple and straightforward. It's not overly complex or difficult.
The length of time it takes to deploy really depends on the size of the project.
While we do assist the client with the implementation, they tend to handle the maintenance on their end.
What about the implementation team?
Typically we, as integrators, will assist the client with the initial setup.
What's my experience with pricing, setup cost, and licensing?
The overall costs are pretty typical. It's not overly cheap or overly expensive.
What other advice do I have?
I work as an integrator and maybe 60% of my work is around FortiGate. My company is a Fortinet partner and integrator.
If companies are thinking about the security of their network, they should consider FortiGate as a gate to the internet. I would highly recommend it to others.
For small or mid-size businesses, I'd rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Works at a non-profit with 51-200 employees
Good support, simple to manage, and comes with lots of functionalities
Pros and Cons
- "It is simple to manage, and there are a lot of functionalities in the same box."
- "We are very satisfied with this product."
- "We would like to have the ability to disable some of the security functionalities."
What is our primary use case?
It is mainly for the SD-WAN network.
What is most valuable?
It is simple to manage, and there are a lot of functionalities in the same box.
What needs improvement?
At the moment, we are having some problems with IP multicast.
We would like to have the ability to disable some of the security functionalities.
What do I think about the stability of the solution?
It is stable. We didn't have any performance issues.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Their support is good.
How was the initial setup?
Its setup is easy.
What other advice do I have?
I would recommend this product. We are very satisfied with this product.
I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Systems & Network Administrator at Giampaolo Group Inc.
Straightforward policies, flexible, and high availability
Pros and Cons
- "Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration can be done using the GUI, and when we compare Fortinet FortiGate with other solutions the firewall policies are very easy to understand."
- "When we cluster the two Fortinet FortiGate boxes together we have some issues."
What is our primary use case?
In my company, I'm using SSL VPN to connect external users who connect to our firewall to do some maintenance work. We have approximately 50 sites in our company and most of them are using Fortinet FortiGate.
What is most valuable?
Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately one year.
What do I think about the stability of the solution?
Fortinet FortiGate has worked very well for what we are using it for. The stability is very good. It has very high availability.
What do I think about the scalability of the solution?
When we cluster the two Fortinet FortiGate boxes together we have some issues.
When one of the boxes is active, we can't see the HA box in the same console.
How are customer service and support?
We have not used the support from Fortinet FortiGate. We do all the support of the solution internally.
How was the initial setup?
The initial setup of Fortinet FortiGate was very simple and straightforward.
What about the implementation team?
We did the implementation ourselves.
What other advice do I have?
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at Mada Insurance
Easy to use UI, excellent support, and simple implementation
Pros and Cons
- "The most valuable features of Fortinet FortiGate are the ease of use and the UI; it has always provided me with what I needed and I have no need for additional costs that other solutions have, such as Sophos."
- "Fortinet FortiGate should improve the VPN tokens."
What is our primary use case?
I am using Fortinet FortiGate for security on all devices, VPN, and IPsec.
What is most valuable?
The most valuable features of Fortinet FortiGate are the ease of use and the UI. It has always provided me with what I needed. I have no need for additional costs that other solutions have, such as Sophos.
What needs improvement?
Fortinet FortiGate should improve the VPN tokens.
The upgrades should be reviewed more frequently, such as daily, to avoid any corruption or issues that can happen, without losing my VPN client. We should not need to downgrade the solution to fix the problems until the Fortinet FortiGate support solves it.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately nine years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
I have found Fortinet FortiGate to be scalable.
Fortinet FortiGate is good for medium to large-sized enterprises.
How are customer service and support?
The support from Fortinet FortiGate is amazing.
How was the initial setup?
The setup of Fortinet FortiGate is straightforward.
What about the implementation team?
I am able to do the implementation myself. There is no need for assistance.
What's my experience with pricing, setup cost, and licensing?
The license of Fortinet FortiGate should be reduced.
What other advice do I have?
I would recommend this solution to others.
I rate Fortinet FortiGate a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Secure, simple implementation, and responsive support
Pros and Cons
- "The most valuable features of Fortinet FortiGate are the rules and quality of service."
- "I advise others Fortinet FortiGate has an easy configuration and it does not take much time to learn about the rules that you will need to apply for your company."
- "Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."
What is our primary use case?
Fortinet FortiGate can be deployed on the cloud, on-premise, or hybrid setups.
Our clients use Fortinet FortiGate as a firewall for their business.
What is most valuable?
The most valuable features of Fortinet FortiGate are the rules and quality of service.
What needs improvement?
Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately five years.
What do I think about the stability of the solution?
The stability of Fortinet FortiGate is good.
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable.
We have approximately 25 people that are using this solution. We do not plan to increase usage.
How are customer service and support?
If we have an issue we can contact support. We have had good experiences with the support from Fortinet FortiGate.
Which solution did I use previously and why did I switch?
I have previously used Azure firewalls.
How was the initial setup?
The initial setup of Fortinet FortiGate is simple. It is not complex. The whole process took us one day.
What about the implementation team?
We did the implementation of the solutions ourselves.
We have approximately five engineers that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
Other firewalls are more expensive than Fortinet FortiGate, such as the Azure firewall.
We are on an annual license and it is approximately 6,000 Egyptian Pound(EGP).
What other advice do I have?
I advise others Fortinet FortiGate has an easy configuration and it does not take much time to learn about the rules that you will need to apply for your company. When you connect to the main server you have high security.
I rate Fortinet FortiGate an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Fraud Risk Analyst at a university with 1,001-5,000 employees
Easy to use, stable, and scalable product that provides protection against internal and external threats
Pros and Cons
- "Fortinet FortiGate protects against internet-based threats, both internal and external, and is scalable, stable, easy to use, and easy to install."
- "This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."
What is our primary use case?
We use Fortinet FortiGate for the internet, particularly to provide protection against internal and external threats.
What is most valuable?
What I found most valuable from Fortinet FortiGate is that it gave us better protection against internet-based threats. Aside from giving us good protection, it is also easy to use, and it's fully automated.
What needs improvement?
An additional feature I'm expecting from Fortinet FortiGate is for it to have an analysis feature, rather than having the analysis done via integration with a different product.
For how long have I used the solution?
We have been using Fortinet FortiGate for six years.
What do I think about the stability of the solution?
I found Fortinet FortiGate to be a stable product.
What do I think about the scalability of the solution?
Fortinet FortiGate is a scalable product.
How are customer service and support?
I had issues with Fortinet FortiGate more than three years ago, and I opened a support ticket, and we were able to solve the issues. The support for this product was fast.
How was the initial setup?
The installation process for Fortinet FortiGate was very easy. Installation was done by one technician, e.g. one technician was enough.
What about the implementation team?
This product was implemented by a Fortinet partner.
What other advice do I have?
We've been using this version of Fortinet FortiGate: 300E. I also have experience with Fortinet FortiAnalyzer.
We have one technician in charge of the installation, and one manager in charge of managing this product. We have 500 users of Fortinet FortiGate, and we currently have no plans of increasing the number of users.
My recommendation to people looking into implementing this product is that they should use Fortinet FortiAnalyzer with Fortinet FortiGate to analyze the traffic.
My rating for Fortinet FortiGate is nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: November 2026
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