Tech Manager at Global tec
Reseller
It is a reasonably priced solution for this type of product. It enables productivity of our organization to go smoothly.
Pros and Cons
  • "It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware."
  • "I think the only issue that needs improvement is the interface."

What is our primary use case?

We primarily use this for the Security Fabric feature. It works together with other Fortinet products like FortiWeb and FortiMail, as well as with Amazon products. There is a lot of integration. 

How has it helped my organization?

It enables our organization to become more productive. Also, it protects our NEtWare from viruses and malware.

What needs improvement?

I think the only issue that needs improvement is the interface.

For how long have I used the solution?

More than five years.
Buyer's Guide
Fortinet FortiGate
May 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a very stable product.

What do I think about the scalability of the solution?

Sometimes the solution is not scalable.

How are customer service and support?

Our experience with technical support has been very positive. 

How was the initial setup?

It was very straightforward an easy for us to initially install.

What about the implementation team?

We always consider:

  • Price
  • Product success

What's my experience with pricing, setup cost, and licensing?

The price, in comparison to other products is very cheap.

Which other solutions did I evaluate?

Other products considered were Sophos and CiscoMaraki.

Disclosure: My company has a business relationship with this vendor other than being a customer: I am a reseller.
PeerSpot user
Works at El loco hugo
User
It has improved our organization with control data
Pros and Cons
  • "It has improved our organization with control data."
  • "The reports are very basic."

What is our primary use case?

We use it because it is a good device.

How has it helped my organization?

It has improved our organization with control data.

What is most valuable?

The rules.

What needs improvement?

The reports are very basic.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
May 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.
PeerSpot user
Senior Consultant at Unify Square
Real User
FortiGate security appliances provide UTM security in a single device with a good administrative interface and performance
Pros and Cons
  • "A strong point of FortiGate is that the graphical interface is complete and easy to use, especially if we think there is a list of operations that we are able to perform inside."
  • "With FortiGate, the main complaint that I have heard is about the technical support."

We're discussing a family of UTM (Unified Threat Management) appliances.  FortiGate is a term which includes a wide range of products, starting with small ones dedicated to small offices, and developing into devices which are able to grant security and networking for large companies. The family includes physical devices and virtual machines, which grant network security on different layers using a single point of control. FortiGate is optimized to avoid bottlenecks or delays while the various controls are performed. High availability is also part of the available features with various solutions to avoid single points of failure. 

In the following short list, I will list some interesting points about the FortiGate solution. 

1. Administrative Interface

If you are experienced with network security management, you are aware this activity requires interaction with many different software and hardware solutions from disparate vendors. In the aforementioned scenario, it is normal to have frequent updates to apply on the various products and to watch more than one monitoring tool to keep track of security events. The FortiGate solution includes all the controls you could expect using a patchwork of security products in a single device with a single administrative interface. It is your switch, router, firewall, VPN hub, antivirus, anti-spam, proxy, and endpoint security solution all-in-one. 

If you define a network object or group for firewalling purposes, it will be available to define antivirus rules or internet browsing policies. There are two administrative interfaces:

  • Web-based manager (a graphical interface usable through a web browser);
  • CLI (a command line interface).

A strong point of FortiGate is that the graphical interface is complete and easy to use, especially if we think there is a list of operations that we are able to perform inside.

If you have used appliances or firewalls from other vendors, often you have to use not-so-friendly command lines to obtain the exact result you need. With FortiGate, you will use the CLI seldomly and only for the most “exotic” features.

2. UTM, the Fortinet way

Unified Threat Management may be complex to manage, because you work on different protocols, at different layers and with disparate threats to consider. In FortiGate, you can have three great layers:

  • Networking services (switching and routing, both static and dynamic);
  • Network security services (firewalling, secure VPN connection, intrusion detection and endpoint security);
  • Application security services (spam and virus controls, web filtering, application control and data leak prevention).

As long as you pay (and renew as it expires) the “bundle” license, you have all the aforementioned features available, including the updates for signatures and definitions coming to your appliance directly from Fortinet. You do not have to use all the available controls, but you are able to turn them on and off “On Demand”, so you could start with a simple configuration and add control layers when you feel more comfortable.

3. Virtual Domains

One of the available features include the capability of a FortiGate to support many Virtual Domains (VDOMs). VDOMs enable you to grant access to different companies with different administrators on the same physical unit. Each one will be able to keep their specific configuration with no impact on the others. What you are doing is creating “virtual units”, and keeping on a “root domain” which is used to manage the virtual domains. VDOMs add a lot of flexibility to the solutions that you are able to plan using FortiGate.

4. High Availability and Resiliency

There are four different ways to make a FortiGate unit have high availability. You could use a traditional “cluster” design with two or more units: FortiGate Cluster Protocol (FGCP), a solution with an external load balancer: FortiGate Session Life Support Protocol (FGSP), a Layer 3 resiliency solution like Virtual Router Redundancy Protocol (VRRP), or a Layer 2 solution like Fortinet Redundant UTM Protocol (FRUP). Again, we have a great deal of flexibility to design the best solution for our company’s needs.

5. The Dark Side of the Moon

It would not be fair to review a product omitting the negative points. With FortiGate, the main complaint that I have heard is about the technical support. My personal experience is the same as many people who are not happy with this aspect of the service offered by Fortinet. Often, your problem is diverted to local partners. I have to say that I have had mixed results with them. While some partners are professional, many are not skilled enough and I have had costs that are not equivalent to their quality. This is the same issue with other vendors, but that is not an excuse. As long as Fortinet support sends me to a local reseller or partner, from my point of view, they are taking responsibility for their capabilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer690582 - PeerSpot reviewer
reviewer690582COO/CTO at a pharma/biotech company with 11-50 employees
Real User

I had my data speed compromise confirmed by my paid support subscription.

See all 18 comments
Consultant
User
Saved a bundle by not needing past appliances from an NGFW, however it needs better performance on bandwidth demands for smaller devices
Pros and Cons
  • "Consolidated our network environment at all locations, but mainly at our datacenter."
  • "One area for improvement is the performance on bandwidth demands for smaller devices, as well as better web filtering."

What is our primary use case?

Firewall/Web Filter management. We have over 30 sites, and it is imperative that one person (myself) can plan, implement, and deploy these devices to our sites and manage them when finished.

How has it helped my organization?

Consolidated our network environment at all locations, but mainly at our datacenter. 

What is most valuable?

The web filtering was the most valuable, because at a school board, we need to make sure the students are not tying up our bandwidth and also to keep the bad guys out.

What needs improvement?

One area for improvement is the performance on bandwidth demands for smaller devices, as well as better web filtering. Each manufacturer has their own way of filtering and each one needs improvement in categories, URL, and/or application filtering.

For how long have I used the solution?

One to three years.

What was our ROI?

We saved a bundle by not needing all the past appliances from an NGFW.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user431136 - PeerSpot reviewer
Consultant Information Technology at a tech company with 51-200 employees
Real User
Delivers what it promises when it comes to performance, stability and security functions.

What is most valuable?

The web content filtering and application control allow us to control which websites and online applications our users can access and those they cannot, thus preventing access to pornographic sites, online gaming sites, social media and many others during office hours.

The application control reinforces the blocks, preventing, for example, users from using specific applications to bypass the web content filter blocks. An example is a user running the UltraSurf proxy, attempting to access banned sites. With the application control function, FortiGate is able to prevent the operation of this application.

IPS - Intrusion Prevention System: It is the main component that detects and blocks hackers and malware attacks.

Other valuable features are SSL VPN and WAN link balancing.

How has it helped my organization?

It provides real security for business customers.

What needs improvement?

The reports provided by the equipment could be more detailed, and not so dependent on the FortiAnalyzer.

The FortiGate internal reports are good, but could have more details and options for viewing certain network data. For the client to get the richest reports, they need to buy the FortiAnalyzer appliance or hire FortiCloud service. These two aim to catch all of the FortiGate logs and turn them into friendly reports, many of which are not present in FortiGate itself.

For how long have I used the solution?

I have been installing and configuring this product for at least 10 years with different companies, including other models such as the Fortigate 60D and 80C.

What do I think about the stability of the solution?

The product has always been stable and performed quite well.

What do I think about the scalability of the solution?

I have not encounter any scalability issues.

How are customer service and technical support?

Technical support is very good. Fortinet professionals are well trained.

Which solution did I use previously and why did I switch?

For commercial UTM solutions, I have always worked with Fortinet; I had no reason to trust another third-party solution.

How was the initial setup?

It's simple: Just turn it on, access your Web console via the default IP address and then perform the settings.

What about the implementation team?

I installed and configured the 200D for one of my clients.

What's my experience with pricing, setup cost, and licensing?

The full license is UTM Bundle Full Guard. The license fee varies according to the Fortigate model; prices can be low or too high.

What other advice do I have?

If you need real and effective security for your network, do not hesitate to buy a Fortigate appliance. It is no wonder that it is the best according to Gartner, for several years running. It delivers what it promises and more when it comes to performance, stability and security functions.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Group Manager Procurement/SCM at a comms service provider with 201-500 employees
Real User
Good security, stable, and scalable
Pros and Cons
  • "The network security and cloud security are most valuable."
  • "Its price could be better."

What is most valuable?

The network security and cloud security are most valuable.

What needs improvement?

Its price could be better.

For how long have I used the solution?

We have been dealing with this solution for hardly two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have 10 clients who are using this solution.

How are customer service and support?

We have never contacted them.

How was the initial setup?

It is a little complicated. It took four months.

What about the implementation team?

We have a team of about 20 people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Its price could be better.

What other advice do I have?

I would recommend this solution to others. I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System ADM at a recreational facilities/services company with 501-1,000 employees
Real User
Stable, with a quota to monitor and control user access
Pros and Cons
  • "The most valuable feature of this solution is Quota."
  • "In the next release, I would like to see the interface simplified to be more user-friendly."

What is our primary use case?

We use this solution as our Firewall.

FortiGate is a service, and because of that, I don't use it very much. The equipment is for the operator that monitors who is on the internet, nothing more.

How has it helped my organization?

It has improved our productivity because we can control the people who go on the internet, and we control their access to social networks.

What is most valuable?

The most valuable feature of this solution is Quota. It allows the user to go where they want to go and to use the internet.

What needs improvement?

The price could be improved.

In the next release, I would like to see the interface simplified to be more user-friendly.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately six years.

What do I think about the stability of the solution?

It's a stable solution. It works for us.

What do I think about the scalability of the solution?

This is not an area fully explored. It has been sufficient for what we need.

We have 700 users in our organization who are using this solution. We don't have plans to increase our usage at this time.

How are customer service and technical support?

We have not needed any technical support for the Fortinet FortiGate service.

How was the initial setup?

The initial set up was not something that I was concerned with.

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

It's a good tool to control users.

I would rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at Resolve Technology Limited
Consultant
Good next-generation firewall features with good pricing and stability
Pros and Cons
  • "We've found the solution to be pretty stable."
  • "The product does need better support in the cloud environment. It's not exactly cloud-native right now."

What is our primary use case?

We mostly use the solution for our internet-facing firewall.

What is most valuable?

The next-generation firewall features are the solution's most valuable aspect.

The implementation and deployment are pretty simple.

The pricing is very good.

We've found the solution to be pretty stable.

What needs improvement?

The solution isn't really lacking features per se.

The product does need better support in the cloud environment. It's not exactly cloud-native right now.

The solution needs to do more on the deployment in the multi-cloud. For example, clients have GCP and AWS. How do we deploy FortiGate in a cloud environment? Right now, there's no solution for that.

We're worried that the scalability isn't as good as it could be.

For how long have I used the solution?

We've been using the solution for about two years or so. It hasn't been an extremely long time, however, it's been a while.

What do I think about the stability of the solution?

Stability, in our experience, is quite good. It doesn't run a lot of unexpected downtimes or anything of that nature. We haven't encountered any serious problems. There have been a few minor items here and there, however, by and large, it's quite good.

What do I think about the scalability of the solution?

The solution isn't exactly scalable, especially when it comes to the public cloud environment. We'll need to scale up, so we will have to figure out how to do it effectively.

We primarily work with medium and large enterprises.

How was the initial setup?

We find the solution to be pretty straightforward to set up and deploy. We didn't have any difficulties with implementation. 

The deployment takes less than a week. It's a pretty quick process.

We provide maintenance services for our clients.

What about the implementation team?

We actually provide deployment services to our customers that need it. We can handle this aspect for customers.

What's my experience with pricing, setup cost, and licensing?

The solution is on the cheaper side. There are other products that are competitors that are much more expensive.

That said, the pricing isn't just based on licensing costs. There are add-on costs as well a company will need to consider.

What other advice do I have?

We are more of a solution integrator. We are not a straight reseller. We are partners, however. We recommend people to use products. That said, we don't actually resell the actual boxes.

We use different versions and deployments of the solution. It really is dependant on the client and their needs.

We mostly work with Fortinet. It's the main solution we recommend and use.

I'd recommend the solution to other organizations. We've had a pretty good experience.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.