We use this solution for mid to large enterprise companies with around 500,000 users. We are resellers of this solution based in Pakistan and we have a partnership with Fortinet.
Network Engineer at Nayatel Pvt. Ltd
Great URL filtering with a next-generation firewall that can do internet routing
Pros and Cons
- "Offers good security and filtering."
- "Lacks training for new features."
What is our primary use case?
What is most valuable?
I like the security that Fortigate offers; it has great URL filtering with a next-generation firewall that can do internet routing, plus give us advanced layer seven application control. It offers good features.
What needs improvement?
I'd like to see training provided for new features and upgrades, it's not currently available. They really need to work on their support. There's a huge market for enterprise business right now and Pakistan is focusing on network security. Fortinet lacks local premium support.
For how long have I used the solution?
We've been using this solution for six months.
Buyer's Guide
Fortinet FortiGate
August 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
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What do I think about the stability of the solution?
This is a good, stable solution.
What do I think about the scalability of the solution?
The solution is scalable for enterprise companies.
How was the initial setup?
We have two or three local engineers that help us with deployment.
What other advice do I have?
My one piece of advice would be to spend time planning, rather than just purchasing a product and proceeding to deployment. It's important to research the features, read their community postings regarding bugs because it's something that might hit them in the future.
I rate this solution eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

System Engineer - Security Presales at Raya Integration
Reliable, good support, and scalable
Pros and Cons
- "I have found Fortinet FortiGate to be scalable."
- "Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate."
What is our primary use case?
We use Fortinet FortiGate as a transparent firewall, it is covering the LAN. Whereas, I have a Cisco firewall, which is covering the internet outside. We have two layers of security. FortiGate focuses on the LAN traffic, which is outgoing from the servers in the LAN.
What needs improvement?
Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate.
Fortinet FortiGate should provide firewall certifications training for NSE 1, 2, and 3.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately four years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
I have found Fortinet FortiGate to be scalable.
How are customer service and support?
We were satisfied with the technical support from Fortinet FortiGate.
What's my experience with pricing, setup cost, and licensing?
The main reason we chose Fortinet FortiGate was that the price was better than the competition.
Which other solutions did I evaluate?
We evaluated many other firewall vendors, such as Juniper, Sophos, Palo Alto. and SonicWall.
What other advice do I have?
I would recommend to everyone that wants to implement Fortinet FortiGate to always have a support contract.
I rate Fortinet FortiGate an eight out of ten.
I do not give a score of ten to any vendor because there is always room for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Fortinet FortiGate
August 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,576 professionals have used our research since 2012.
ICT Systems Administrator at a philanthropy with 11-50 employees
Stable security solution with easy integration, ease of use, and good product support
Pros and Cons
- "Security management tool that's easy to integrate and easy to work with. No issues found with its stability and scalability."
- "Bandwidth usage in reporting could be improved for Fortinet FortiGate."
What is our primary use case?
Our use case for Fortinet FortiGate is that it's a firewall for managing our security.
What is most valuable?
What I found most valuable in Fortinet FortiGate is its easy integration.
It's also able to individually manage users.
I also like the VPN aspect of this solution.
It's a product that's easy to work with, especially when you work from home, e.g. you're able to integrate it easily with the users.
What needs improvement?
Bandwidth usage in reporting could be improved. There's an aspect in reporting that I'm trying, but what I noticed is if you logged into the VPN, there's an effect on the reporting in terms of bandwidth, that needs improvement.
For how long have I used the solution?
We've dealt with Fortinet FortiGate for the last four years.
What do I think about the stability of the solution?
We didn't have any issues with the stability of Fortinet FortiGate.
What do I think about the scalability of the solution?
We find Fortinet FortiGate scalable, because currently, we have 150 users of it, and it could handle up to 1,000 users. It's good for growth.
How are customer service and support?
Technical support for this solution is really good.
The first time we were using it, we called support and reported an issue, and saw that support was really good. There's nothing I can complain about regarding technical support for Fortinet FortiGate.
How was the initial setup?
The setup for Fortinet FortiGate was easy, because we had it done by another company. It was a construction company that we had this set up for, but I can't remember their name.
What about the implementation team?
Another company implemented this solution for us, and they also took us through the training and it was okay.
What's my experience with pricing, setup cost, and licensing?
If you compare Fortinet FortiGate with Sophos and other firewall products available in the market, this solution is affordable. If you really want to use Fortinet FortiGate, you'll find that it's affordable.
What other advice do I have?
Fortinet FortiGate works well for me. I have not encountered any issues that required me to recommend an action or request if this solution could be improved. It suited the needs of the organization I'm using it in, so I didn't really find an area that needs to be improved, because this solution works very well for us.
My advice to others looking into implementing Fortinet FortiGate is that they need to do their research. They need to find out exactly why they need to use this product and for what purposes, because there are so many options for users. They really need to know what they want for their organization before they implement Fortinet FortiGate. They also need to think about the type of files they require, how many users will use this product, and what they intend to do with it.
If I could give Fortinet FortiGate a score of 11 out of 10, I would. It's very good. It's a ten out of ten for me. It's a really good solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Network Engineer at a comms service provider with 51-200 employees
Useful resources, low price, and reliable
Pros and Cons
- "The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system."
- "The platform's interface could improve."
What is our primary use case?
We use both newer and older models of Fortinet FortiGate.
Fortinet FortiGate is used for protecting the perimeter network. Our customers require a solution that secures the network traffic or the communication with the central site.
The communication between the remote site and the central site is with the VPN and we need to analyze the traffic to assure security. Additionally, we use antivirus and IPS for protection. We can see the traffic when applying these objects with security.
What is most valuable?
The most valuable features of Fortinet FortiGate are the ease of use and there are several operating systems that can include the hardware capacities. In the newer releases, the resources were more useful because they were included in the operating system.
What needs improvement?
The platform's interface could improve.
The client and the Fortinet FortiGate have good integration, but there are times it doesn't work as it should. The union with the two technologies, endpoint, and firewall, doesn't work well. There are some things that do not work.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately 10 years.
What do I think about the stability of the solution?
This is a good solution for new clients.
I have found Fortinet FortiGate to be stable.
What do I think about the scalability of the solution?
There are times Fortinet FortiGate can not be scalable.
We have 20 people using the solution.
How are customer service and support?
The technical support is good. However, there are some problems with the new technology for the new version of the operating system that the support does not know much about.
We have had two or three cases when we had a problem and the support was very good and responsive. We had an immediate response.
How was the initial setup?
The implementation of Fortinet FortiGate is very easy. The equipment is simple to deploy.
What about the implementation team?
There is little maintenance required, and what needs to be maintained is easy to do.
Most projects required one engineer. If the project requires several branches, with simultaneous deployments, we can need more than three engineers.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate is the lowest in the market.
What other advice do I have?
I rate Fortinet FortiGate an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Manager Technical Support at Rubik Infotech Pvt. Ltd
Easy to set up and configure with good technical support
Pros and Cons
- "It's very easy to configure."
- "It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics."
What is our primary use case?
We primarily sell FortiGate to clients. We have customers such as pharmaceutical companies and hospitals that require the security on offer. It is a great firewall.
What is most valuable?
With many companies dealing with users now working from home, definitely a great feature is the SSL VPN. With that, a user can control everything from their own devices and get connected to the servers even if they are off-site.
The initial setup is easy. It's not overly difficult.
The solution offers very good security.
It's a good firewall. It's very easy to configure.
What needs improvement?
We require troubleshooting and those kinds of things. We have to worry about debugging. It would be ideal if they had some sort of GUI interface for troubleshooting and diagnostics. That would be much better. FortiGate has only CLI-based diagnostic capabilities. Sometimes it's become very difficult to do all this troubleshooting.
For how long have I used the solution?
We've been handling security solutions lie FortiGate for ten to 15 years at this point. It's been a while.
What do I think about the stability of the solution?
There are some bugs you have to deal with. There's some troubleshooting that needs to be done.
What do I think about the scalability of the solution?
The solution isn't scalable per se as it is hardware. However, you can always buy more hardware to expand it if you need to.
How are customer service and support?
Technical support is good. You get very good support from this product overall. We're quite satisfied with their level of service.
How was the initial setup?
The implementation process is not complex. It's an easy solution. It's not complex setting everything up.
What other advice do I have?
We are resellers of security products.
New users should be aware that this solution offers very good security. The different level of security we have in Fortinet, in general, is good. They can use various security products to help protect their organizations.
I'd rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Pre-sales Analyst at Algar Telecom
Simple configuration, intuitive graphical interface, and efficient
Pros and Cons
- "The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security."
- "Fortinet FortiGate could improve by having more storage in the hardware for log data."
What is our primary use case?
Depending on the final cost and any additional costs we deploy Fortinet FortiGate in the cloud or we can deploy on-premises in data centers.
What is most valuable?
The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security.
What needs improvement?
Fortinet FortiGate could improve by having more storage in the hardware for log data.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately three years.
What's my experience with pricing, setup cost, and licensing?
Here in Brazil, we're going through difficult economic times and the tax on the dollar is high. All the solutions from minor competitors are growing in the market. The prices have come more competitive.
What other advice do I have?
I rate Fortinet FortiGate a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Architect at a computer software company with 51-200 employees
Scalable with good core functionality and good support
Pros and Cons
- "The base firewall features are quite valuable to us."
- "The Wi-Fi controller needs a lot of improvement."
What is our primary use case?
We use this solution for different reasons.
We use it for the firewall with SDWAN functionality
We use it in some use cases as a VPN Server.
We use it as a Wi-Fi controller on some sites.
We use if for internal network segregation and routing
How has it helped my organization?
Fortinet FortiGate has improved the way our organization functions.
What is most valuable?
Versatile with a lot of controls and expert level customizations for advanced users
NGFW features seems to be effective are relatively easy to implement.
Fortigate DC Agent is a useful free feature to automatically detect logged on users and implement user based access policy
Basic VPN is included without extra charges
What needs improvement?
The Wi-Fi controller feature needs a lot of improvement. The function itself is not as stable as it should be in our use case which might be a problem in either the APs or the controller.
Would like to see more wizards and automation for more features such as virtual servers, SSL VPN, and others where policies, rules entries are created automatically form wizard input.
Some of the features related to load-balancing and traffic shaping are not as straightforward as they need to be.
The VPN functionality needs low-level debugging get what really going on. Log level is too detailed and requires someone who is quite experienced to analyze and solve those issues.
Zero-trust base features are lagging behind the other competition, based on what I have read. Would like to see those features in a clearly in the UI.
For how long have I used the solution?
I have been using Fortinet FortiGate for four years.
We are not using the latest version, but close to it.
What do I think about the stability of the solution?
There are some stability issues when move to a newer version. It's always good to be a couple of steps behind when you upgrade as usually the latest major releases are a not stable. We are quite cautious to update.
The stability of VPN connection phase is can be enhanced
Wifi AP/Controller stability is an issue for us
What do I think about the scalability of the solution?
It's quite scalable. The scalability and the migration are okay as well. Licensing model is also stright forword and certain features such as basic SSL VPN requires no to min additional cost per user.
How are customer service and technical support?
Their technical service is quite good. The application notes and the help on the web are quite good.
I would rate technical support an eight out of ten.
Which solution did I use previously and why did I switch?
By the time I joined a Fortigate was selected against pfsense.
How was the initial setup?
The initial setup is intermediate in complexity but support and online documentation covers for it.
What's my experience with pricing, setup cost, and licensing?
If you're a small-medium size business:
- Size your use case carefully as licensing price jumps significantly with HW changes.
- Customizable Forticilent SW can be downloaded for free with FNDN membership
- If you have multi sites and require Fortigate based 2FA then consider getting a dedicated fortiauthenticator (VM) with fortiokens acting a central RADIUS server which can be cheaper than cloud tokens an with additional authentication flexibilities.
Which other solutions did I evaluate?
pfsense; was decided against based required features (mainly VPN which is based in OpenVPN)
Paloalto; is a more expensive with comparable security features based on a recent NSS LABs report
What other advice do I have?
Follow the instructions on the application manual carefully. Otherwise, certain features would not be running quite as they need them to without clear errors reported.
Contact technical support, they're responsive and have solutions for most of the problems.
Chose/size the HW carefully based on your use case as certain features are HW accelerated in higher variants but takes a huge toll on CPU/ memory when running on lower variants.
Consider using Fortigate DC Agent which is useful free feature to automatically detect logged on users and implement user based access policy
Consider segregating functions on different units instead of having all features on a Fortigate (i.e avoid having wifi controller + firewall + VPN on a single unit specially for lower variants)
Because of the flexibility, the advanced user features, the high level of security controls, and the tweaks that are available for the user, I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager IT at Riphah
Good threat prevention with a straightforward setup and good stability
Pros and Cons
- "The threat prevention is the solution's most valuable aspect."
- "The logs need to be better. They need to be more visible and easier to access."
What is our primary use case?
We primarily use the solution for security, including threat prevention.
What is most valuable?
The threat prevention is the solution's most valuable aspect.
The solution's initial setup is very simple and straightforward. It's not hard to implement it.
The stability if the product is very good so far. We haven't had any issues.
The pricing of the product is reasonable.
What needs improvement?
The logs need to be better. They need to be more visible and easier to access.
The VPN features could use some improvement.
For how long have I used the solution?
I've been using the solution for about two years at this point. It hasn't been too long.
What do I think about the stability of the solution?
The stability is excellent. We haven't had any issues in that sense. It's not buggy and there aren't glitches. It doesn't crash or freeze. We find it reliable.
What do I think about the scalability of the solution?
I do not foresee the product being easy to scale. We find it so hard. It does not seem to be possible.
Currently, we have around 15 users and there are five to ten people handling the management aspect of the product.
How are customer service and technical support?
Over the past two years, we really haven't had any issues that would require us to reach out to technical support. The user experience has been good. If we run into little issues, we may reach out directly to the vendors, however, I can't say that I've spoken with technical support. I wouldn't be able to evaluate their services or speak to their level of knowledge or responsiveness for that reason.
Which solution did I use previously and why did I switch?
I've used other solutions in the past, including, for example, Sophos. However, I have found Fortigate to be more reasonably priced and generally much better as a product.
How was the initial setup?
The initial setup is very easy. It's straightforward. We didn't run into any complexities. We were able to set it up without any issues at all.
What about the implementation team?
The initial implementation was handled by the vendors. They were great at assisting us with the process.
What's my experience with pricing, setup cost, and licensing?
We've found that the cost of the product isn't too high. They are a bit higher than other options, such as Meraki, however, it's still not so bad.
You need to pay for the hardware and then you need to pay for the licensing as well.
What other advice do I have?
We are just a customer. We don't have a business relationship with Fortinet.
We are using the latest version of the solution at this point.
Overall, we've been pretty happy with the solution. I would rate it at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: August 2025
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