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Ejaz Ahmad - PeerSpot reviewer
Head of IT at a mining and metals company with 10,001+ employees
Real User
Nov 5, 2023
Robust and secure product with a valuable SD-WAN feature
Pros and Cons
  • "It has a valuable SD-WAN feature and provides good performance."
  • "They should make the product user-friendly and enhance the security features."

What is most valuable?

Fortinet FortiGate SWG is a robust and secure product compared to Sophos. It has a valuable SD-WAN feature and provides good performance. Along with that, it has efficient bandwidth and policy management features as well.

What needs improvement?

They could provide bandwidth concentrators and traffic filtering features. They should make the product user-friendly and enhance the security features.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for ten years. At present, we use the latest version.

What do I think about the stability of the solution?

I rate the product's stability an eight out of ten.

Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the scalability of the solution?

I rate the product's scalability an eight out of ten. It is suitable for small to large enterprises.

How was the initial setup?

I rate the product's initial setup process a seven out of ten. It takes a few hours or a few days to complete.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. Its one-year license cost is competitive with three and five-year licenses offered by other products.

What other advice do I have?

I recommend the product to others and rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Eduardo_Lopez - PeerSpot reviewer
Manager Operations Technology at a consultancy with 11-50 employees
Real User
Aug 31, 2023
A reliable tool for connectivity with strong WiFi ports and SD-WAN

What is our primary use case?

I’ve worked with network and security information since 1999. My use cases for FortiGate are in the telecom environment. In my experience, we have used Fortinet to connect sites. I’m working with an SMB in São Paulo, and we work with small equipment. I have a project to define a model from the end products, and to do that I’m working with a local network to deploy our services. After defining this product, I wire the product through my team so they can make configurations. Sometimes, I work directly with configuration, with third level support.

What is most valuable?

FortiGate’s connectivity and the SD-WAN is perfect. Likewise, the WiFi ports from Fortinet are very strong.

What needs improvement?

FortiGate's connectivity for small businesses is not as strong as it can be. If Fortinet includes more information and marketing to small businesses, their presence will be improved.

For how long have I used the solution?

I have 15 years of experience with Fortinet.

What do I think about the stability of the solution?

The solution is very stable and doesn’t have any problems.

How are customer service and support?

They are very good and they are quick at solving problems. I have had no problems with them.

How would you rate customer service and support?

Positive

What about the implementation team?

I work with a distributor in Brazil, and their people have a lot of experience with the technology and they are good to work with.

What's my experience with pricing, setup cost, and licensing?

The cost depends on the equipment required. The cost is okay.

Which other solutions did I evaluate?

Compared with Sophos, for example, Fortinet is similar but simpler to access and the licenses are easier and start using the solution. Sophos’ technology is very similar, but Fortinet has a stronger name and better technology for our technicians.

What other advice do I have?

In Brazil, there is no doubt that Fortinet is the leader when it comes to security solutions. Fortinet works better in a scenario with more of one presented from the same customer. There are many options from other brands for the same customer. When users need one solution to stay securely connected to many sites, Fortinet works well. 40% of all purchases are Fortinet, while another 30% are Sophos and another 30% are Cisco.

I rate FortiGate NGFW a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Yuvaraj P - PeerSpot reviewer
Network & Security Engineer at a security firm with 11-50 employees
Real User
Aug 17, 2023
An easy-to-install product offering web filtering, application control, and SSL inspection to its users
Pros and Cons
  • "The product is easy to install since we only need to follow the user manual, documents, and articles provided by Fortinet to install the product."
  • "Fortinet's support team consists of a huge networking team, because of which there is a delay in response at times."

What is our primary use case?

In my company, we use the product for the help it provides us in terms of SD-WAN, site-to-site VPN, RADIUS authentication, web filtering, application control, SSL inspection, and remote access.

What is most valuable?

The most valuable features of the solution are SD-WAN and site-to-site VPN.

What needs improvement?

In version 7.2.0, the product offers built-in automation to its users. Earlier, there was no automation offered for the product. Nowadays, the product sends automatic emails to users as a part of its offering to let the users know whenever there is a need for automatic backup when the ISP goes down and the interface status. The automation can be further improved.

Fortinet's support team consists of a huge networking team, because of which there is a delay in response at times. Fortinet's support team needs to improve their time management skills.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for five years and six months. My company has a partnership with Fortinet.

What do I think about the scalability of the solution?

It is a scalable solution since the product offers a FortiGuard server that detects vulnerabilities and ensures such detection of vulnerabilities also involves FortiGate.

My company currently works with basic and mid-level sized businesses.

How are customer service and support?

Whenever our company's customers face any issue with the product, we offer our own support team. Fortinet also has its own support team. If required, our company lodges complaints and the issues faced by our customers with Fortinet. Fortinet's support team initiates the replacement if there is a hardware issue with the product. The solution's technical support is good. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product is easy to install since we only need to follow the user manual, documents, and articles provided by Fortinet to install the product.

The solution is deployed on-premises.

Just getting the product up and running can take up to forty-five minutes to an hour. The full setup process is carried out based on the requirements of our company's customers, and it can be done in half an hour to forty-five minutes if it is only for basic internet.

In our company, we need around ten engineers for the maintenance and deployment of the solution. The maintenance of the solution is easy since we keep getting constant updates which we can easily use to update the product.

What's my experience with pricing, setup cost, and licensing?

I am unaware of pricing since I am a part of the networking team. My company's sales team manages pricing.

What other advice do I have?

My company basically provides Fortinet FortiGate SWG to our customers. If our company's customers are looking at Palo Alto products, we have another team in our company to provide them with the same. I am an engineer for Fortinet products and can provide support only for Fortinet. There are different sets of engineers managing Palo Alto products.

In Fortinet, you only need one license for all the products. In Palo Alto, for Palo Alto Secure Remote Access, you need to buy a separate license, while there is a need to buy a separate license for Palo Alto SD-WAN. I feel Fortinet products are better since they come in a bundle. With Fortinet, customers don't need to buy different licenses. One can get all the features by installing a single bundled license offered by Fortinet, allowing one to use SD-WAN, site-to-site VPN, remote access web filtering, SSL inspection, and application control.

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Shahzad Abbasi - PeerSpot reviewer
IT manager at a university with 5,001-10,000 employees
Real User
Jul 24, 2023
With a good design in place, the tool also offers SNAT and DNAT functionalities to its users
Pros and Cons
  • "FortiGate Next Generation Firewall's design is good...I am very impressed with the product's stability."
  • "The solution's GUI is not very appealing."

What is most valuable?

FortiGate Next Generation Firewall's design is good. Technically, I haven't used many of its features. The primary purpose we use the solution in our organization is for its SNAT and DNAT functionalities. The solution is also used for its vulnerability patching mechanism.

What needs improvement?

The solution's GUI is not very appealing. When using a tool from another vendor, we found the GUI of that tool to be quite appealing. FortiGate Next Generation Firewall uses a very old type of GUI, which is not very appealing. The GUI can be improved.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall (NGFW) for six months. My company is just a customer of the product.

What do I think about the stability of the solution?

I am very impressed with the product's stability. Stability-wise, I rate the solution an eight and a half out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a six out of ten.

My company has 2,000 users of the product.

How are customer service and support?

I didn't need any support. The support is good. I wouldn't say the support is bad. I rate the support a seven and a half out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

My company seeks the help of vendors to do the initial setup of the product. After that, we just work on policies, SNAT, DNAT, and virtual IPs.

The setup phase was neither difficult nor easy. I rate the setup phase as three or four out of ten on a scale where one is difficult, and ten is easy.

The solution is deployed on-premises.

The solution's deployment took two to three weeks.

Two people were required for the deployment of the product.

What about the implementation team?

The solution's vendor executed the setup phase.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is quite high when compared to other vendors. I rate the pricing an eight and a half on a scale of one to ten, where one is low, and ten is high.

What other advice do I have?

I highly recommend the solution to those planning to use it.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Cybersecurity Officer at a healthcare company with 11-50 employees
Real User
Jul 19, 2023
A brilliant next-generation device with an SD-WAN that facilitates remote access
Pros and Cons
  • "The most valuable feature of FortiGate Next Generation Firewall is its SD-WAN."
  • "There's a limitation wherein you can only have about 30 virtual or secondary IPs on a particular interface."

What is most valuable?

The most valuable feature of FortiGate Next Generation Firewall is its SD-WAN. The way it has been structured makes life easier. We have used it for remote access, especially at the height of COVID. It works very well.

What needs improvement?

There are times when we would want to set an IP address on a physical interface and then attach secondary IPs or sub-interfaces on that. I'd like to have as many as possible. There's a limitation wherein you can only have about 30 virtual or secondary IPs on a particular interface. I would like that to be expanded to 254 or 256 secondary IPs.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall (NGFW) for five years.

What do I think about the stability of the solution?

I rate FortiGate Next Generation Firewall ten out of ten for stability.

What do I think about the scalability of the solution?

The good part of the solution is that you can have Virtual Domains (VDOMs) that allow you to use it for multiple use cases. Around 20,000 users are using FortiGate Next Generation Firewall in our organization.

I rate FortiGate Next Generation Firewall an eight out of ten for scalability.

How are customer service and support?

Whenever I have a problem and have to call their technical support team, I can email them. In the next few minutes, we'll get on a Zoom or Teams call and exchange notes.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup was easy. I rate FortiGate Next Generation Firewall an eight out of ten for the ease of its initial setup.

What about the implementation team?

The solution's deployment does not take long. If everything goes fine, you will complete the initial configuration in an hour and test afterward. The testing phase is where you face issues. If you are migrating from another device to FortiGate, you would want everything that was running previously to run even on the newer one.

Three people were required for the solution's deployment, including an external person, myself, and a colleague.

What's my experience with pricing, setup cost, and licensing?

I rate FortiGate Next Generation Firewall a five out of ten for pricing.

Which other solutions did I evaluate?

I learned from some reviews that FortiGate ranks quite highly compared to Palo Alto and Check Point. Considering our budget, we thought we could manage with FortiGate Next Generation Firewall.

What other advice do I have?

I would strongly recommend FortiGate Next Generation Firewall to others because it's a brilliant next-generation device.

Overall, I rate FortiGate Next Generation Firewall a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sony James - PeerSpot reviewer
Technical Head at a security firm with 1-10 employees
Real User
Jul 17, 2023
A tool that is easy to use and implement, which can be useful for routing and reporting purposes
Pros and Cons
  • "Routing and reporting are two areas where the product has an added advantage compared to any other product."
  • "Vulnerabilities owing to viruses in the OS need to be reduced in FortiGate Next Generation Firewall from an improvement perspective."

What is our primary use case?

The use cases of the solution depend on what the customer wants from the tool. If a customer is looking for a core firewall, I provide them with FortiGate Next Generation Firewall (NGFW). Suppose a customer is looking for a tool from a patch connectivity perspective with multiple branches and wants those branches to be connected to the data center. In that case, we can suggest FortiGate Next Generation Firewall's features to them.

What is most valuable?

Routing and reporting are two areas where the product has an added advantage compared to any other product.

What needs improvement?

Vulnerabilities owing to viruses in the OS need to be reduced in FortiGate Next Generation Firewall from an improvement perspective.

Some vulnerabilities get added to the system every two months, which may be code execution or backend and backdoor issues.

In the future, the product should be able to tackle vulnerabilities. Research and development to increase the product's security capabilities is needed.

For how long have I used the solution?

I have been using FortiGate Next Generation Firewall for a year now. My company has a partnership with Fortinet.

What do I think about the stability of the solution?

From a stability perspective considering OS and if the vulnerabilities are present, I rate the stability a seven out of ten since it creates a lot of issues in general.

What do I think about the scalability of the solution?

We suggest FortiGate Next Generation Firewall to small and medium businesses.

When it comes to enterprise-level businesses, and considering the need for two-layer security, consider a perimeter firewall, while I can suggest FortiGate only at a level of a core firewall. Suppose an enterprise customer has multiple branches and more branch networks. In that case, they need SD-WAN connectivity with security, for which I suggest they go for FortiGate's SD-WAN feature.

In general, it will not be enough for enterprise companies to have only Next Generation Firewall alone.

How are customer service and support?

I am not familiar with the technical support team because my support team works with them. The solution's technical support is good. We do not face many issues when dealing with the solution's technical support team.

Which solution did I use previously and why did I switch?

Previously, we were using Check Point in our company.

Compared to Check Point, FortiGate Next Generation Firewall needs to look at how to improve the way it deals with the vulnerabilities which are not there at Check Point and the security effectiveness provided by Check Point.

How was the initial setup?

It is easy to use and implement since anyone can do its configuration part, but there is some requirement for someone with proper technical skills to implement it properly. I can implement anything in any way, but that doesn't mean I can implement any product properly. The implementation requires certain technical expertise.

The implementation of the solution can take two days.

One person is required for the implementation phase.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is competitive.

What other advice do I have?

The usefulness of the product is an aspect that depends on the customers using the tool. We cannot even compare two products and say one is good for the customer and the other is bad. If a customer asks me to be an architect for their data center, I would say that for a perimeter firewall, they need to go for Check Point. Coming to a core firewall, if a customer says that they need two layers of security and two different vendors, it should be Check Point on the perimeter level. At the core level, a customer can go for Fortinet. Certain customers prefer the SD-WAN feature from Fortinet if they have branch firewalls and want an SD-WAN feature too. FortiGate has an added advantage because they have an SD-WAN feature with security that we can provide to their branch devices.

I don't have any suggestions for those planning to use the solution since we are pretty new to the solution, and we need to devote time to be able to comment on the solution.

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Heson Ko - PeerSpot reviewer
Software Development Specialist at a non-profit with 1-10 employees
Reseller
Top 5
Apr 25, 2023
Simple and efficient security solution for end-users
Pros and Cons
  • "Security, SD-WAN, and Streetscape are valuable features."
  • "The solution can have more features in a single box that can be multi-applied to integrate everything."

What is our primary use case?

We use SD-WAN to connect the checking role between our branch offices, like Yap installation or fire shooting. We use Fortinet FortiGate to control the different segmentation.

How has it helped my organization?

The IT manager could monitor every security device and increase SD-WAN. Still, the SD-WAN function had to be integrated into our older device. So now our IT manager can see all the end user information about the network information and security event in the single panel base. SD-WAN has helped the organization to remediate threats.

We provided great information to our end users, and our guys could quickly interact with the tool for information.

What is most valuable?

Security, SD-WAN, and Streetscape are valuable features. It is a straightforward solution for our partners. The solution is more efficient for user applications.

What needs improvement?

In the next release, the tool can have more features in a single box that can be multi-applied to integrate everything.

For how long have I used the solution?

I have been using the solution for twenty-thirty years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The customer service and support team is good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used CheckPoint previously. We switched because it was high-priced.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

It was deployed through a vendor team of one-two person.

What's my experience with pricing, setup cost, and licensing?

We think the price is lower, and suitable for most end users.

What other advice do I have?

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
HEST manager at a aerospace/defense firm with 10,001+ employees
Real User
Apr 19, 2023
An easy to handle product that has good user interface
Pros and Cons
  • "The tool is a nice product and easy to handle. The software's user interface is also good. You can easily implement remote access in the solution."
  • "I would like to see improvements in the product's application rules."

What is most valuable?

The tool is a nice product and easy to handle. The software's user interface is also good. You can easily implement remote access in the solution. 

What needs improvement?

I would like to see improvements in the product's application rules. 

For how long have I used the solution?

I have been working with the tool since 2015. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

I did not contact the tool's technical support team because it is very strong and stable. 

How was the initial setup?

The tool is easy to deploy. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.