Fortinet FortiGate Reviews

We use it as a firewall for securing our HQ and branch.

The product is easy to use and is stable. The SV1 functionality is a benefit. 

A feature for bandwidth monitoring and the ability to have more bandwidth testing would be useful to include in future releases.

I have been using the solution for just about a year.

We have approximately 40,000 employees and the product is very scalable. The different hardware units are quite good and are an appropriate size for enterprise-sized businesses.

They're very prompt and responsive, and very helpful. In our experience, they responded on the same day and the next day for fixes.

The installation was super easy, we were up and running in less than 50 minutes.

We did it the implementation ourselves. We used an in house team of four to do the deployment. 

Some of the software stability could improve.

I would recommend FortiGate to others.

I rate Fortinet FortiGate an eight out of ten

Our primary use case for this solution is to protect ourselves against email spam.

This solution helps to protect us against spam and offers features like intrusion prevention.

The most important feature is that it's easy to use. It is user-friendly and has all the features you need. You can have IDS (Intrusion detection systems) and IPS (Intrusion prevention systems) in just one device. You don't need multiples. 

The reporting needs to be improved. Also, the VPN (Virtual private network) monitoring needs improvement.

Beyond these improvements, I cannot think of any additional features that I would like.

It is a stable solution. We rarely have problems.

Regarding scalability, we have bought a very large box, so it meets all of our requirements.

We have a big company, with fifteen hundred end points.

The technical support is excellent.

I was not there when the initial setup was done.

Currently, we have five staff in charge of maintenance.

Each feature costs money, so it is important to study your needs.

Before implementing this solution, you have to study your network first, and then consider your needs. Decide what features you need and what features you don't need.

It is important to know what is required from the device because they come in very different models. There are different features and each feature costs money, so you need to be prepared so that you can optimize your cost. You don't want to end up buying something that you won't use in the future.

I would rate this solution eight out of ten.

These devices allowed my organization to connect a network of gas stations and convenience stores nationwide. The VPN capabilities provide a reliable connection to our corporate network over very low cost internet services (basically, any Internet service locally available can be used for this connections).

We also leverage the NGFW, UTM and WLAN controller features to provide security for corporate network traffic, and secure, content-filtered guest internet access for customers in the convenience stores. All this at a relative low cost.

• LinkGreat firewall capabilities
• Great IPS and web filter for small remote locations, with VPNs for tunneling to the corporate network, makes this device a solid choice for many sites.

Stability and technical support are the two major issues I have found with Fortinet.

We’ve had cases of unexplained bugs that go away with a simple device reboot. Software updates usually help with these issues.

I have personally found that Fortinet advertising can be misleading. The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle. This is not a dealbreaker for me, especially because of the cost. But I would advise care when dimensioning the devices you’ll need.

Customer Service:

Customer service in Fortinet is OK. Lately they've been making efforts in this area. They actually call you when licenses are about to expire which is a nice touch on their part.

Technical Support:

I would say technical support is 6/10. I’ve found tech support to vary, sometimes being decent, sometimes painfully inefficient. Much room for improvement here IMHO.

We still use Cisco for some cases. However, where we need the advanced security and UTM features, Cisco’s prices can be very restrictive. Fortinet is a much more cost-effective choice for those cases.

Initial setup was very straightforward. Interface is very friendly and easy to comprehend.

Before choosing this product, we also evaluated Cisco.

Be careful with dimensioning. Don’t expect the device to handle ALL the features. Usually firewall, Web Filter and the WLAN controller work well. But if you need IPS, app control and AV, I would advise over-dimensioning the device a bit (taking Fortinet data sheets as the reference).

My company is a system integrator in Brazil, and we are also a partner. We mainly use it for SD-WAN purposes. It is being used in the public sector and the commercial sector.

In terms of deployment, some customers deploy it on-premises, and some customers deploy it on the cloud.

The inspection and web security features are most valuable.

In Brazil, the main problem that we have is related to the protection from various attacks and ransomware in the public sector and the commercial sector. The main focus in Brazil is to deploy a solution to counter-attack ransomware and other attacks.

There can be more security in hybrid implementations. When a customer has a hybrid environment where some parts are in the cloud, we need a consistent security solution for such scenarios. 

I would rate it a 10 out of 10.

I use Fortinet FortiGate for my customers to have a secure network.

The most valuable feature of Fortinet FortiGate is the simple configuration.

Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution.

I have been using Fortinet FortiGate for approximately two years.

I have found Fortinet FortiGate to be stable.

Fortinet FortiGate is scalable.

The technical support from Fortinet FortiGate is good.

I have used Cisco solutions previously.

Fortinet FortiGate is simple to implement. We have five engineers and five analysts that do the implementation and maintenance of the solution.

The price of Fortinet FortiGate could improve, it is expensive.

Overall Fortinet FortiGate is a good solution.

I rate Fortinet FortiGate an eight out of ten.

We are a system integrator and Fortinet FortiGate is one of the products that we have implemented for our clients.

It is primarily used for VPN and remote access. More recently, we have been using it for SD-WAN.

This is a versatile solution and with it, we can offer our customers multiple functionalities. The Fortinet fabric goes across the entire enterprise.

The most valuable features are the security and the integration with the entire Fortinet product line, from access points to switching.

FortiGate has a very strong unified threat management system.

I would like to see integration into other systems. That would be really great for me. The fabric works well only if you're using other Fortinet devices, but they're not exactly the best in terms of switching or access points. If they could extend their fabric towards other vendor environments for integration, that would be great.

I have been working with Fortinet FortiGate for the past few years.

This is a very stable product.

Fortinet FortiGate is very scalable.

We have implemented it for 13 or 14 customers.

I am familiar with technical support and they're very responsible. I haven't had any issues with them so far.

The initial setup is straightforward. The length of time required for deployment depends on the customer's environment and use cases.

We handle the deployment and maintenance of this product for our customers. We use the Fortinet tools, such as FortiManager and FortiAnalyzer to maintain it.

Licensing is usually on a three-year period.

Overall, this is a very good solution and in fact, a good starting point for a broader cyber security approach for the business.

I would rate this solution a nine out of ten.

We primarily use the solution for edge protection as well as the VPN and SD-WAN.

The solution has many valuable features. We tend to use all of them.

The initials setup is pretty easy.

The solution offers very good documentation.

The solution can scale well.

We've been happy with the technical support we receive.

The product is reliable and stable.

The support costs and licensing are sometimes so expensive. They should work on their pricing model.

I've been using the solution since 2018. It's been a few years at this point.

The stability is very good. We don't deal with bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability is very good. If you need to scale it as an organization, you can do so.

We have 100 users. They are largely network engineers, however, we have technicians and active users.

We do plan to increase usage in the near future. We have more projects coming up.

We've used technical support in the past and we've had pretty good experiences. We're satisfied with the level of support we've received.

Their documentation is always good too. We've accessed cloud documentation via the portal and have found it to be helpful. The articles are very complete.

We previously used Juniper. We switched due to the host and the usability of Fortinet.

The initial setup isn't complex at all. We found it to be quite easy. It's straightforward.

The deployment took us about three to four weeks or so.

We use two people for deployment and maintenance.

I handled the implementation myself. I didn't need the help of a reseller, integrator, or consultant.

The solution is pretty expensive. That said, we see the value of the solution as it provides great value to our organization.

We pay to license the product on a yearly basis.

I'm not sure of the exact amount we pay, however, as it is not an aspect of the solution I handle directly.

We are customers and resellers of Fortinet products.

We work with both on-premises and cloud deployment models.

I definitely recommend this solution to other organizations. We've had a positive experience.

In general, I would rate the solution at a nine out of ten. If the pricing were better, I would rate it higher.