Fortinet FortiGate is used for the overall protection of companies.
Sales project manager at Saraha
Simple implementation, reliable, but security could improve
Pros and Cons
- "All of the features of Fortinet FortiGate are useful and the security protection is good."
- "The security of Fortinet FortiGate could improve."
What is our primary use case?
What is most valuable?
All of the features of Fortinet FortiGate are useful and the security protection is good.
What needs improvement?
The security of Fortinet FortiGate could improve.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately one year.
Buyer's Guide
Fortinet FortiGate
June 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable. We have 11 clients using this solution.
How was the initial setup?
The initial setup of Fortinet FortiGate is straightforward.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate allows you to purchase licenses for hardware and software.
Which other solutions did I evaluate?
I have evaluated Cisco solutions.
What other advice do I have?
I would recommend this solution to others, it is a good solution.
I rate Fortinet FortiGate a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller

Works at a non-profit with 51-200 employees
Good support, simple to manage, and comes with lots of functionalities
Pros and Cons
- "It is simple to manage, and there are a lot of functionalities in the same box."
- "We would like to have the ability to disable some of the security functionalities."
What is our primary use case?
It is mainly for the SD-WAN network.
What is most valuable?
It is simple to manage, and there are a lot of functionalities in the same box.
What needs improvement?
At the moment, we are having some problems with IP multicast.
We would like to have the ability to disable some of the security functionalities.
What do I think about the stability of the solution?
It is stable. We didn't have any performance issues.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Their support is good.
How was the initial setup?
Its setup is easy.
What other advice do I have?
I would recommend this product. We are very satisfied with this product.
I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Fortinet FortiGate
June 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Specialist of IT Solutions at InterNexa
Highly scalable, good support, and simple configuration
Pros and Cons
- "The most valuable feature of Fortinet FortiGate is the simple configuration."
- "Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution."
What is our primary use case?
I use Fortinet FortiGate for my customers to have a secure network.
What is most valuable?
The most valuable feature of Fortinet FortiGate is the simple configuration.
What needs improvement?
Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately two years.
What do I think about the stability of the solution?
I have found Fortinet FortiGate to be stable.
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable.
How are customer service and support?
The technical support from Fortinet FortiGate is good.
Which solution did I use previously and why did I switch?
I have used Cisco solutions previously.
How was the initial setup?
Fortinet FortiGate is simple to implement. We have five engineers and five analysts that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate could improve, it is expensive.
What other advice do I have?
Overall Fortinet FortiGate is a good solution.
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Administrator at a tech company with 1-10 employees
Useful web filtering, beneficial remote access, and straightforward setup
Pros and Cons
- "The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS."
- "Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful."
What is our primary use case?
I am using Fortinet FortiGate as a firewall.
What is most valuable?
The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS.
What needs improvement?
Fortinet FortiGate could improve by having more capabilities for troubleshooting VPN connections. For example, I do get some feedback about the current status, but I could use some history and logging of important events. The information is logged in our Syslog server, but I could use that information from the device. If they could provide a GUI to have some more insight on what's going with my VPN would be useful.
The way Fortinet FortiGate handles the phase two connection of a VPN setup could be better. For example, if I have to make a phase two traffic selector input, I cannot add more ports. For example, on a specific IP address pair, if I have an IP address pair source and destination, then I can only add one port. I'm not sure if I can do that through the command line, but on the GUI, I cannot, and this is a problem. I have to select another IP address pair to allow another port and this means new traffic selectors and a new set of tunnels. This causes more tunnels to need troubleshooting.
I would like to be able to pass more diverse information through the same tunnel, and it doesn't seem to be possible if you want to limit the traffic through the tunnel and not allow all protocols between the same IP address pair. If we want to limit the ports, then I find there is a problem.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately a year and a half.
How are customer service and support?
We have a contract with a Fortinet partner, and they're very good at providing support. We don't have the communication directly with Fortinet.
Which solution did I use previously and why did I switch?
I have previously used a Cisco firewall, the 5520 model. It was not a next-generation firewall and did not have IPS integrated, and it was quite difficult to manage and to find features and implement them. Fortinet FortiGate is very good at this.
How was the initial setup?
The initial setup of Fortinet FortiGate is straightforward.
What's my experience with pricing, setup cost, and licensing?
I do not have first-hand experience with the rice of Fortinet FortiGate, but I have heard the price was reasonable.
What other advice do I have?
I rate Fortinet FortiGate a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network/Systems Administrator at TRSP
Reliable, simple implementation, and helpful support
Pros and Cons
- "The scalability is good in Fortinet FortiGate."
What is our primary use case?
We are using Fortinet FortiGate for our security needs in an organization. You can have application and transport-based security. It functions according to the needs of the customer and there are additional add-ons that can be provided. Overall it is a good product.
For how long have I used the solution?
I have been using Fortinet FortiGate for a few years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
The scalability is good in Fortinet FortiGate.
We have approximately 2,000 users using Fortinet FortiGate.
How are customer service and support?
The solution from Fortinet FortiGate is very good. Our experience has been very good.
How was the initial setup?
The implementation of Fortinet FortiGate was simple.
What's my experience with pricing, setup cost, and licensing?
If the price of the license in Fortinet FortiGate was less expensive it would be better.
What other advice do I have?
I would recommend this solution to others.
I rate Fortinet FortiGate an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Technology at a tech consulting company with 51-200 employees
Secure, good integration, and responsive technical support
Pros and Cons
- "FortiGate has a very strong unified threat management system."
- "If they could extend their fabric towards other vendor environments for integration, that would be great."
What is our primary use case?
We are a system integrator and Fortinet FortiGate is one of the products that we have implemented for our clients.
It is primarily used for VPN and remote access. More recently, we have been using it for SD-WAN.
How has it helped my organization?
This is a versatile solution and with it, we can offer our customers multiple functionalities. The Fortinet fabric goes across the entire enterprise.
What is most valuable?
The most valuable features are the security and the integration with the entire Fortinet product line, from access points to switching.
FortiGate has a very strong unified threat management system.
What needs improvement?
I would like to see integration into other systems. That would be really great for me. The fabric works well only if you're using other Fortinet devices, but they're not exactly the best in terms of switching or access points. If they could extend their fabric towards other vendor environments for integration, that would be great.
For how long have I used the solution?
I have been working with Fortinet FortiGate for the past few years.
What do I think about the stability of the solution?
This is a very stable product.
What do I think about the scalability of the solution?
Fortinet FortiGate is very scalable.
We have implemented it for 13 or 14 customers.
How are customer service and support?
I am familiar with technical support and they're very responsible. I haven't had any issues with them so far.
How was the initial setup?
The initial setup is straightforward. The length of time required for deployment depends on the customer's environment and use cases.
What about the implementation team?
We handle the deployment and maintenance of this product for our customers. We use the Fortinet tools, such as FortiManager and FortiAnalyzer to maintain it.
What's my experience with pricing, setup cost, and licensing?
Licensing is usually on a three-year period.
What other advice do I have?
Overall, this is a very good solution and in fact, a good starting point for a broader cyber security approach for the business.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Architect at a manufacturing company with 10,001+ employees
Fast network speeds and security, framework needs to be frequently updated
Pros and Cons
- "I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment."
- "The solution's framework needs to be frequently updated in order to have a stable solution."
What is our primary use case?
We have several sites spread geographically across Latin America and Asia that use FortiGate. Some of them are unable to support cloud services so we have deployed it on-premise in order to provide ourselves with a fast and secure network.
What is most valuable?
I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment.
What needs improvement?
The solution's framework needs to be frequently updated in order to have a stable solution.
For how long have I used the solution?
We have been using this solution for a little over one year.
What do I think about the stability of the solution?
This is a stable solution is you are able to effectively maintain the framework.
What do I think about the scalability of the solution?
This is a scalable solution. We have about six thousand users and have plans to increase.
Which solution did I use previously and why did I switch?
My company used Blue Coat and Zscaler in the past but I am unsure why they switched.
How was the initial setup?
The initial setup was not 100% straightforward, but it was also not too complicated. You have the choice to use templates or design your own so deployment length will be dependent on that.
What other advice do I have?
This is a great solution for companies spread across Latin America and Asia.
I would rate this a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Engineer at Eguardian lanka
Initial implementation straightforward, helpful support, and scalable
Pros and Cons
- "The scalability of Fortinet FortiGate is good."
- "The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. When I have used the Sophos solution it is a complete solution, in Fortinet FortiGate you have to use additional tools to have the features needed."
What is our primary use case?
We use Fortinet FortiGate as a network firewall.
What needs improvement?
The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. in Fortinet FortiGate you have to use additional tools to have the features needed.
We need to use FortiAuthenticator to have additional bandwidth. Fortinet should include more features in the solution instead of having separate tools.
For how long have I used the solution?
I have been using Fortinet FortiGate for approximately three years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution from my experience.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiGate is good.
How are customer service and support?
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year. The support is good from Fortinet, and local distributor partner support has been helpful, we highly recommend them.
Which solution did I use previously and why did I switch?
I have previously used pfSense, Sophos Firewall, and other endpoint solutions.
How was the initial setup?
The initial implementation of Fortinet FortiGate is not complex because the GUI environment is easy to use. We can do a lot of things in the GUI. If the configurations engineer, network administrator, or network engineer has knowledge about firewalls, the process will not be complex. It can easily be managed.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiGate when compared to other solutions is high. However, my knowledge of the price is from third parties and I am not sure how accurate it is. I typically work in the technical area of my organization.
What other advice do I have?
I rate Fortinet FortiGate a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
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