What is our primary use case?
We primarily use the solution for security - for the firewall.
What is most valuable?
The solution has a variety of excellent features.
The cloud base that they have on offer is great.
Overall, the solution is very good and we've been very happy with it.
The solution is very user friendly. The user interface in particular is quite nice.
The integration is great.
What needs improvement?
The customization could be improved. Cisco, for example, is much better at this. They need to work to be at least as good as they are.
For how long have I used the solution?
I've been using the solution for one year so far.
What do I think about the stability of the solution?
So far, the stability has been very good. We haven't had any issues at all. I haven't had issues with bugs or glitches. It doesn't crash or freeze. It's great.
What do I think about the scalability of the solution?
I haven't run into any issues when it comes to scaling. If a company needs to scale it should be able to do so without much of a problem.
How are customer service and technical support?
I haven't really dealt directly with technical support. Once, when I ran into an issue, I spoke with my local partner. Other than that, you can find the answers you need via the help navigation.
Therefore, I can't speak to the helpfulness of technical support. I can't speak to whether or not they are responsive or knowledgable.
I have been satisfied with the help I've received from my local partner, however. They've been quite good.
Which solution did I use previously and why did I switch?
We do use other solutions as well, such as Cisco. We find this solution to be better in general, and more user-friendly. That said, Cisco does do customization better.
How was the initial setup?
The initial setup is not complex. It's pretty straightforward. We found it to be quite simple.
When I bought it, I found that the user interface made everything pretty easy from the start. They also have very good help features that can assist you if you get stuck. It was pretty easy to configure the items I needed to.
What's my experience with pricing, setup cost, and licensing?
The price is pretty much standard with the competition. It's not overly expensive.
That said, if you want to have a good security VPN or firewall, then you should invest more than money and pay interest in local devices. If you want a better network structure and better security, then you need more local devices.
What other advice do I have?
I use FortiGate quite a bit. I'm just a customer and end-user. I don't have a business relationship with the company.
On a scale from one to ten, I'd rate the solution at an eight. I've been pretty happy with it so far.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
How are these are unbiased reviews? It's Fortinet Fortinet Fortinet. There is very little concrete details. I distrust user reviews in general because they can easily be coaxed / paid. Most of these supposed reviewers demonstrate they aren't actively involved in using / managing the device. In the "Sonicwall vs Fortinet" under the guy who chose Sonicwall after looking at Fortinet talks more about what is good about Fortinet than he does about Sonicwall! It will be interesting to see if my comments here stick.
@Jeff-S Thanks for commenting. Reviews on IT Central Station are written by users with a varying range of experience, ranging from those who have daily hands-on experience to those that interact with the solution on a less regular basis. We have a strict policy whereby we do not offer gift cards or incentives in return for providing reviews.
Ensuring reviews are only written by real users is a core value of ours. We only publish reviews from users who have used the solution in the past 12 months. We prefer to err on the side of caution and not publish reviews that are suspected of being bogus unless we can confirm that the reviewer has experience with the solution.
You can learn more about our guidelines here:
www.itcentralstation.com/guidelines