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Tushar Joshi - PeerSpot reviewer
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
Real User
Top 20
Great support, easy to handle, and stable
Pros and Cons
  • "It is quite easy to handle."
  • "Its reporting can be improved. Sometimes, I don't get proper reports."

What is most valuable?

It is quite easy to handle.

What needs improvement?

Its reporting can be improved. Sometimes, I don't get proper reports.

For how long have I used the solution?

I have been using this solution for the last two years.

What do I think about the stability of the solution?

Its stability is quite good.

Buyer's Guide
Fortinet FortiGate
August 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,576 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is quite scalable.

How are customer service and support?

Their support is great. I would rate them a five out of five.

Which solution did I use previously and why did I switch?

Previously, we were using a different solution, and as compared to that solution, it is very easy to handle.

What other advice do I have?

I would rate it a nine out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System & Network Administrator at a tech services company with 11-50 employees
Real User
Scalable and stable tool for securing networks, with good SD-WAN, VPN, and URL filtering functions
Pros and Cons
  • "The stability and scalability of this solution are satisfactory. Its SD-WAN, VPN, and URL filtering features are very useful."
  • "Pricing for it is a bit high. It could be cheaper."

What is our primary use case?

I use Fortinet FortiGate to secure the network.

What is most valuable?

The features I found most valuable in Fortinet FortiGate include their SD-WAN features and their VPN. They are good and very useful. My remote user and I are using them all the time. The URL filter is also good.

For how long have I used the solution?

I started using Fortinet FortiGate five years ago.

What do I think about the stability of the solution?

I'm satisfied about the stability of this solution.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate is good.

How was the initial setup?

The initial setup of this solution wasn't complex at all.

What about the implementation team?

This solution was implemented in-house. I was the one who implemented it.

What's my experience with pricing, setup cost, and licensing?

Licensing for Fortinet FortiGate is on a yearly basis. Pricing for it is a bit high. It could be cheaper.

What other advice do I have?

Deployment of Fortinet FortiGate took one to two days, because I needed time to put my existing environment and what we have, and what we intended to do with our network, to convert it into the Fortinet FortiGate system.

We were on another platform which was a concurrent platform and it wasn't a good one, and it was our first time to go on Fortinet FortiGate, so we had an issue and it took me a few days to deploy.

Maintenance of this solution requires two people. The number of users of Fortinet FortiGate in our organization depends on whether it's direct or indirect. If indirect, it will be all the users we have in the organization, but if it's direct, it could be just the administrator. If indirectly, it'll be a hundred users on our actual site, and 2000 to 3000 users on the other site, all done remotely.

I didn't have to contact Fortinet's technical support, so I can't evaluate their level of responsiveness. I was able to make all the configurations I wanted, without needing to contact support. This solution is good for me.

I'm rating Fortinet FortiGate an eight out of ten.

I'm recommending this solution to be deployed for a new user. I'm really happy with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
August 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,576 professionals have used our research since 2012.
reviewer1136826 - PeerSpot reviewer
Manager at a financial services firm with 11-50 employees
Real User
Great performance and management features
Pros and Cons
  • "Good performance, stability, and virtual domain ability."
  • "The support system could be improved."

What is our primary use case?

We use this solution as a firewall proxy. I'm the company manager. 

What is most valuable?

Valuable features include the performance, stability, and virtual domain ability as well as the management that it provides.

What needs improvement?

There are some limitations to the solution such as publishing multiple servers with a single IP. I'd also like to see some improvement in the support system. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I think the scalability could be improved.

How are customer service and support?

Technical support is a little slow and needs to be improved.

How was the initial setup?

The initial setup is reasonably straightforward. 

What's my experience with pricing, setup cost, and licensing?

Compared to other vendors and other firewalls, the Fortinet pricing is reasonable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
Real User
Top 5
Easy to manage, improves visibility, and lowered our TCO
Pros and Cons
  • "FortiGate Secure SD-WAN includes best-of-breed next-generation firewall (NGFW) security, SD-WAN, advanced routing, and WAN optimization capabilities, delivering a security-driven networking WAN edge transformation in a unified offering."
  • "There is a lot of improvement needed with SSL-VPN."

What is our primary use case?

We are using the FortiGate firewall for multiple purposes including network antivirus, Application Control, Web Filtering, IPSec Tunnels, and SSL-VPN using soft FortiTokens.

For the past year, we have also been using this technology for Secure SD-WAN. This added a lot of value in terms of technology, such as datacenter connectivity using IPSec tunnel-added security filters, with less cost by canceling MPLS.

How has it helped my organization?

We have implemented secure SD-WAN using FortiGate firewalls in 15 locations and it is working extremely well. 

Since implementing, the total cost of ownership (TCO) has been lowered and the day-to-day security operations have been simplified through our FortiOps services. These provide cloud-based management, visibility, and automation across your Fortinet Security Fabric. It also helps to realize the operational benefits of a Fortinet-enabled Secure SD-WAN.

At the same time, cybersecurity threats have become more sophisticated and fast-moving. Fortinet offers a full range of services and subscriptions to help us simplify and make the most of your SD-WAN deployment with the lowest TCO possible.

What is most valuable?

FortiGate Secure SD-WAN includes best-of-breed next-generation firewall (NGFW) security, SD-WAN, advanced routing, and WAN optimization capabilities, delivering a security-driven networking WAN edge transformation in a unified offering. 

Fortinet Secure SD-WAN delivered the lowest total cost of ownership (TCO) per Mbps among all other vendors.

Antivirus, Application Control, Web Filtering, IPSec, and SSL-VPN are great features with the next-generation Fortinet firewall. They are all very easy to manage.

What needs improvement?

We are managing FortiGate using a FortiManager and it needs improvement with respect to the ease of administration tasks.

There is a lot of improvement needed with SSL-VPN.

Technical support could be improved.

For how long have I used the solution?

We have been using FortiGate technology for more than five years.

What do I think about the stability of the solution?

FortiGate is a very stable firewall.

What do I think about the scalability of the solution?

With respect to scalability, it's an excellent product.

How are customer service and technical support?

The customer service is good, although there is room for improvement with technical support.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We implemented this solution with this assistance of a partner.

Which other solutions did I evaluate?

We did evaluate other products, including solutions by Cisco.

What other advice do I have?

There is always a need for improvement with any vendor.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1392531 - PeerSpot reviewer
Dy General Manager at a real estate/law firm with 501-1,000 employees
Real User
Rich in features, good support, and setup and deployment straightforward
Pros and Cons
  • "Some of the valuable features are the firewall, IPS, web filter, and gateway capabilities. Additionally, it is easy to use and flexible."
  • "It would be a benefit if Fortinet would release a one-stop solution that is better integrated with other products and an automated emergency response system."

What is our primary use case?

We use the solution for network security protection.

What is most valuable?

Some of the valuable features are the firewall, IPS, web filter, and gateway capabilities. Additionally, it is easy to use and flexible.

What needs improvement?

It would be a benefit if Fortinet would release a one-stop solution that is better integrated with other products and has an automated emergency response system.

For how long have I used the solution?

We have been using the solution for 12 years.

What do I think about the scalability of the solution?

The solution's scalability is a problem because when you use a LAN, you use hardware and hardware wastes resources. However, it is more scalable than some of its competitors, such as Check Point. We have 620 users using the product.

How are customer service and technical support?

The solution is designed in a way to help you, the support is good. 

Which solution did I use previously and why did I switch?

We have used many solutions previously such as Check Point and Stone software. We changed to this solution because we wanted something more stable.

How was the initial setup?

The setup was easy.

What about the implementation team?

You will need one or two integrators for the deployment and it was very easy. The maintenance is simple too.

What other advice do I have?

We are going to continue using this solution.

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1485723 - PeerSpot reviewer
Compliance Officer at a venture capital & private equity firm with 11-50 employees
Real User
Good UI, easy to use, and offers reasonable pricing
Pros and Cons
  • "Overall, the pricing of the solution is very good. The product offers good value."
  • "There aren't really any negative aspects to discuss."

What is our primary use case?

We primarily use this solution for our network, as virtual security of the network. It helps protect us and keeps us safe.

What is most valuable?

The overall experience has been very good. It fully meets our requirements. We find the solution to be pretty user-friendly.

The solution has a lot of features. I'm not sure if there is one that stands out as the most valuable for us.

The stability of the solution is very good.

The vendor has been very good at providing us with everything we need.

Overall, the pricing of the solution is very good. The product offers good value.

The product is quite flexible.

We've found the scalability to be very good.

The dashboards and UI are very nice.

What needs improvement?

We aren't really missing any features. 

The solution isn't lacking anything. We've been overall very please with the experience we've had. There aren't really any negative aspects to discuss.

For how long have I used the solution?

I have used the solution for a while. It's been more than five years at this point.

What do I think about the stability of the solution?

So far, we have found the stability of the product to be quite good. It doesn't crash or freeze on us. We haven't experienced bugs or glitches. The performance is reliable. It's good.

What do I think about the scalability of the solution?

You can scale the solution if you need to. It's not a difficult thing to do.

We do plan to continue using this solution.

How are customer service and technical support?

We don't have any experience with technical support. No problems have really presented themselves, and therefore there hasn't been a need to reach out at all. Therefore, we can't really speak to the helpfulness of technical support.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

This is a cloud-based solution. Therefore, there really isn't an installation process per se. It's very easy to get started. 

What's my experience with pricing, setup cost, and licensing?

The solution offers good value for your money. It isn't too expensive.

What other advice do I have?

It is my understanding that we are using the latest version of the solution. However, I am not 100% positive. I don't know which version number we are currently on.

I'm not sure if I would recommend the product. It would depend on each individual company's needs.

I would rate this solution at an eight out of ten. It's been a pretty positive experience overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1483797 - PeerSpot reviewer
Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees
Reseller
Integrates smoothly, scales well, and high-quality features
Pros and Cons
  • "The solution is highly scalable because they have devices that can handle a large amount of traffic."
  • "The solution could have licensing fees reduced in the future."

What is most valuable?

When trying to move from MPLS to SD-WAN they have a very good SD-WAN offering. 

The solution integrates well.

It has high-quality security features.

It provides a full end-to-end security suite.

The security of the solution is good.

What needs improvement?

The solution could have licensing fees reduced in the future.

For how long have I used the solution?

I have been using the solution for 5 years.

What do I think about the stability of the solution?

It is not common for the solution to become unstable, but it does happen. The good thing is, they constantly release updates. If the version you are using has a bug, in the next version it definitely will be fixed.

What do I think about the scalability of the solution?

The solution is highly scalable because they have devices that can handle a large amount of traffic. The VM version with the hardware appliances is widely scalable. It can handle small businesses to large scale enterprises. In terms of mode of deployment, you have VM, hardware appliance, and cloud. There is cloud management as well that is scalable. It can suit a number of deployment scenarios.

We currently have 50 employees using the solution, some of our clients that have deployed it has 1000 users and it has not given a problem.

How are customer service and technical support?

The customer service was very fast to respond to our needs.

How was the initial setup?

The installation is not difficult but there is a learning curve, it becomes easy over time. 

The basic installation took approximately two days. A more complicated scenario can take even up to two weeks. Depending on the options that you are looking for, there are many things you can consider. If you are looking at a complex design then you are going to take more time.

What about the implementation team?

I did the deployments myself with one other technician.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is very competitive. The license price can vary depending on the product you have and the different types of licenses you need. For example, they have an enterprise and UTM license. It depends on the type of license and the size of the company.

What other advice do I have?

Fortinet has a product that can cater to any area of the security market. For example, application firewall and authentication products.

I would recommend this solution to others.

I rate Fortinet FortiGate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Engineer at The Learning Network
Real User
A very stable firewall and numerous functions we use on the IPS; good interface
Pros and Cons
  • "We use a lot of function on the IPS and it works well for us."
  • "A lack of integration between our data centers."

What is our primary use case?

Our primary use case of this solution is for the firewall and IPS; the security on behalf of our network, to support north and south traffic. We are customers of Fortinet and I'm a systems engineer.

What is most valuable?

The firewall is stable and that's important. There are a lot of functions we use on the IPS and it works well for us. It's stable, the interface works for me.

What needs improvement?

We currently have two on-premise data centers with several separate firewall units and unfortunately they don't connect with each other. We'll likely migrate to Azure in the next two years because of that. 

For how long have I used the solution?

I've been using this product for about seven years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

For the traffic we have all five firewalls. The log is minimal with the traffic, which is going over the firewall and we don't require a lot of scalability. 

How are customer service and technical support?

We have support in the Netherlands, direct contact with our partner but not with Fortinet. For big changes and difficult issues I can get extended support from a partner. I do the simple fixes myself. 

Which solution did I use previously and why did I switch?

I've used a heap of different products. I've worked with Palo Alto and also with Fortinet. From experience, I prefer Palo Alto, but for the business I'm working in now, Fortinet is okay.

What other advice do I have?

I've had great experience with Palo Alto but I think Fortinet FortiGate is also a great solution. Some time ago we upgraded to the Fortinet solution of our previous partner and there was a memory leak which created problems. Our firewalls crashed multiple times a day and we had a lot of issues. I think the issue was a systems error and it shouldn't have been deployed. It's all very stable now. 

I would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.