Walid Semrani - PeerSpot reviewer
Networking and Security Engineer at a tech services company with 1-10 employees
Real User
User-friendly security solution that is very stable
Pros and Cons
  • "FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful."
  • "I would like reporting to be improved and should offer a lot more tools to monitor the products."

What is our primary use case?

We use FortiGate for controlling traffic and policies for web caching, user profiles, IPS, antivirus, etc.

What is most valuable?

FortiGate has a strong security topic which allows all of the Fortinet devices to communicate and share information which makes their security more powerful.

What needs improvement?

I would like reporting to be improved and should offer a lot more tools to monitor the products.

For how long have I used the solution?

My company has been using FortiGate for about four months.

Buyer's Guide
Fortinet FortiGate
May 2024
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What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Support is very responsive and their staff is well trained.

How was the initial setup?

The initial setup was so easy! FortiGate has everything facilitated for deployment and we are able to do everything from their web interface.

What other advice do I have?

This solution has a very user-friendly interface.

I would rate this a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Director at a consultancy with 1-10 employees
Reseller
Detailed reports, amazing stability, and easy implementation
Pros and Cons
  • "Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
  • "In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."

What is most valuable?

Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information. Additionally, you can determine if an action has taken place such as virus scan information.

What needs improvement?

In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three.

What do I think about the stability of the solution?

The stability is amazing.

What do I think about the scalability of the solution?

The scalability is good. We have approximately 50 employees using this product in our company.

How was the initial setup?

The setup is easy.

What about the implementation team?

The solution is easy to implement, it takes approximately one day for deployment.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiGate a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiGate
May 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.
PeerSpot user
Program director at a tech consulting company with 201-500 employees
Real User
Safe and stable but could be more user friendly
Pros and Cons
  • "It is a safe product."
  • "The solution could be more user friendly."

What is most valuable?

It is a safe product.

What needs improvement?

The solution could be more user friendly.

For how long have I used the solution?

I have been using the solution for approximately 6 years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

We have over 5000 users using the solution at my company.

How was the initial setup?

All the firewalls, more or less are similar, it is very easy to install this type of equipment on the premise of the customer. 

What about the implementation team?

I configured the solution for my clients. We have a minimal of three technical employees doing the maintenance of the solution.

Which other solutions did I evaluate?

I think Check Point or Cisco are more user-friendly solutions.

What other advice do I have?

We do not have plans to expand usage of the product at this time.

I rate Fortinet FortiGate a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Engineer at a real estate/law firm with 1,001-5,000 employees
Consultant
Their response and resolution times are good
Pros and Cons
  • "Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
  • "They need faster serviceability and more security features."

What is our primary use case?

It performs well.

How has it helped my organization?

We have a lot of bandwidth.

What is most valuable?

  • Box stability
  • Security features, like SSL scanning. 
  • Their service: Whenever we raise a complaint with FortiGate, their response and resolution times are minimal.

What needs improvement?

They need faster serviceability and more security features.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It has good stability compared to its competitors.

What do I think about the scalability of the solution?

It is scalable. We are making a cost savings on the scalability.

How are customer service and technical support?

We have been using technical support. Their response and resolution times are good.

Which solution did I use previously and why did I switch?

Our previous solution had performance issues.

How was the initial setup?

The initial setup was straightforward and easy.

Which other solutions did I evaluate?

We evaluated Cyberoam and Cisco.

What other advice do I have?

Most important criteria when selecting a vendor: stability and service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user867420 - PeerSpot reviewer
Network Engineer
Real User
A solid product with an easy configuration and good support
Pros and Cons
  • "The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support."
  • "It needs more available central management."
  • "It could use better throughput on some of the smaller boxes for the branch offices."

What is our primary use case?

Primary use would be firewalls for the central office as well as all our branch offices. For some branches, we use the wireless feature.

How has it helped my organization?

The product is very stable, easy to troubleshoot, and configure, so it has reduced the time it takes for support.

What is most valuable?

  • Stability
  • Ease of use
  • Configuration
  • The available feature sets

What needs improvement?

  • It needs more available central management. 
  • It could use better throughput on some of the smaller boxes for the branch offices.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

Since we are not virtual, it is a physical box. It scales well if you know what to buy from a physical box standpoint. They seem to offer something for every level.

How are customer service and technical support?

The technical support is very responsive and qualified.

Which solution did I use previously and why did I switch?

Cost and convenience are probably why we switched from our previous solution to FortiGate.

How was the initial setup?

The initial setup is straightforward, once you understand the operating system environment.

Which other solutions did I evaluate?

I was not here at the time that they were evaluating other solutions.

What other advice do I have?

I highly recommend the Fortinet product because of its implementation. It is a solid product with an easy configuration and good support.

Most important criteria when selecting a vendor: 

  • Experience
  • Installations of similar types which met our needs
  • Pricing
  • Support
  • Ease of implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vendor
We use it as an internal firewall for VLAN segmentation.
Pros and Cons
  • "Layer-3 firewall and routing are the most valuable features."
  • "They should improve high CPU and memory usage that occurs."

How has it helped my organization?

We have secured our LAN IP subnets with VLAN segregation.

What is most valuable?

Layer-3 firewall and routing are the most valuable features. We use it as an internal firewall for VLAN segmentation.

What needs improvement?

When we need to enable Netflow on the firewall, there is a high CPU and memory usage that occurs. They should improve that high CPU and memory usage that occurs.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

We were previously using the Check Point and Palo Alto software. The price and user-friendly GUI are the reasons that we switched to this solution.

How was the initial setup?

It is an easy setup and configuration.

What other advice do I have?

It's a user-friendly and stable firewall. You can safely use it for all small and big LAN networks.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Telecommunications Engineer at a university with 1,001-5,000 employees
Real User
Good network protection and configuration that is easy to set up and quick to deploy
Pros and Cons
  • "The most valuable features are the policies, filtering, and configuration."
  • "Technical support is good but the response time could be faster."

What is our primary use case?

We are using this solution to protect our network on every site. We are using it as a Network Firewall.

What is most valuable?

The most valuable features are the policies, filtering, and configuration.

What needs improvement?

Technical support is good but the response time could be faster.

When it's overloaded, it works slower and overheats.

The data analysis could be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate for 15 years.

We are using the 100 models.

What do I think about the stability of the solution?

This solution is pretty stable.

What do I think about the scalability of the solution?

It's a scalable solution. I would rate it a seven out of ten.

We have 2,500 users in our organization.

How are customer service and technical support?

Technical support is good. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

We have also used Huawei.

How was the initial setup?

The initial setup is straightforward. It's pretty easy.

At the very most, it takes a day to deploy.

What other advice do I have?

Before deciding to install this solution, be sure to conduct an analysis of your environment. You may need a larger one or this may be too big for their needs.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director/Owner at Miodesk
Real User
Easy to use, well-priced, and scales to our requirements
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "In the future, I would like to see improvements made to cloud-based management."

What is our primary use case?

We use this firewall as part of our security solution.

What is most valuable?

The most valuable feature is the ease of use. It's very simple and this is one of its advantages.

What needs improvement?

I would like to see the product updated more frequently.

In the future, I would like to see improvements made to cloud-based management. They already have some features for this, but it's very basic.

For how long have I used the solution?

I have been using Fortinet FortiGate for 15 years.

What do I think about the stability of the solution?

Stability-wise, this is a good solution.

What do I think about the scalability of the solution?

Scalability is good, we have about 5,000 users.

How are customer service and technical support?

I have never used technical support from the vendor.

What about the implementation team?

We have an internal team for deployment, maintenance, and support.

What's my experience with pricing, setup cost, and licensing?

The price of FortiGate is good.

What other advice do I have?

My advice for anybody who is implementing FortiGate that it is a great product and easy to use, but be careful which firmware you use.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.