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Sales Director at Visualize Technology (M) Sdn. Bhd.
Real User
Mar 28, 2023
Provides great firewall security and has good VPN features
Pros and Cons
  • "Provides good firewall security and has great VPN features."
  • "The solution lacks sufficient filtering."

What is our primary use case?

The case of FortiGate is for firewall and VPN connection. We are partners and resellers of Fortinet and I'm a director. Our company is based in Malaysia.

How has it helped my organization?

FortiGate has improved our operational efficiency. 

What is most valuable?

The solution provides good firewall security and has great VPN features. The product is generally very simple to deploy and is quite flexible. 

What needs improvement?

They need to improve features related to mobiles with more and more customers adopting that as their way to manage things. They need to look to the future with their features and meet filtering requirements which the solution cannot currently do. 

Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The product is not scalable. 

How are customer service and support?

We are self-sufficient in terms of support. 

How was the initial setup?

Initial deployments can be complex depending on the customer's requirements. Implementation can take up to a couple of days. There aren't usually too many issues. The solution requires some maintenance, mainly monitoring. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs are reasonable. You get value for your money. 

What other advice do I have?

It's important to understand your customer's requirements. Once we work that out we then do a round of checks on the security vulnerabilities.

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1929939 - PeerSpot reviewer
Senior Manager IT at a tech services company with 1,001-5,000 employees
Real User
Top 5
Mar 23, 2023
Reliable, simple to implement, and offers good accessibility
Pros and Cons
  • "The solution is stable."
  • "We'd like to have multi-factor authentication via fiber."

What is our primary use case?

We're a healthcare company and use the solution in many ways. It builds a tunnel between the customer and our office. We use it for directing applications. It clears application problems based on latency and packet loss. People working from home can connect to the VPN in a secure way as well. 

What is most valuable?

We like the accessibility it provides.

Every process we do is underwritten under Fortigate. 

When we have to access the tunnels, we can use a VPN to access applications from the customer. 

We can dig into the security and enforce security policies. Everything is controllable from the server. 

It is easy to set up. 

The solution is stable.

It's reliable.

Technical support is helpful and responsive. 

What needs improvement?

Fortigate is always innovating. I'm not sure if any improvements are needed.

We'd like to have multi-factor authentication via fiber.

For how long have I used the solution?

I've used the solution for six to seven years. 

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution scales very well if it is the cloud. If there are hare hardware pieces involved, and more users are added, we have to swap out the hardware box. 

Most SMBs are on this solution. We have 20 to 50 customers on the product.

How are customer service and support?

Technical support is very good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have a mixed environment. We have Cisco and Fortigate. Whatever is needed is what we will use. 

How was the initial setup?

The initial setup is easy. I'd rate the ease of setup nine out of ten. The deployment depends on how long it depends on the design and implementation needs. It might take about a month. Most of the infrastructure is static. 

Right now, we have three people who are able to handle deployment and maintenance. It does depend on what kind of network it is. 

What about the implementation team?

We handled the implementation ourselves. We are certified in Fortigate. We only depend on a vendor for the hardware part and any related warranties. We can do the configuration and building of the firewall. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact pricing. My understanding is it is pretty pricey. I'd rate it seven out of ten. 

What other advice do I have?

We are a customer and end-user.

Fortigate is a one-stop solution for all network needs. There are many features that are embedded into the firewall. The more you use it, the more options will be revealed. It's very strong on the market.

I'd rate the solution nine out of ten overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
March 2026
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Ibidapo Ibrahim - PeerSpot reviewer
Head of IT Infrastructure at a non-tech company with 1,001-5,000 employees
Real User
Mar 2, 2023
Includes many valuable features, is extremely stable, and scalable
Pros and Cons
  • "The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN."
  • "The routing capability on the FortiGate devices has room for improvement."

What is our primary use case?

We use Fortinet FortiGate for the protection of our perimeter, VPNs, web filtering, application filtering, and general edge protection.

How has it helped my organization?

I received four tickets a year when I joined my current company, and what the solution has really done is enabled the SD-WAN feature. This has given us more value and reduced the amount of time spent on the manual management of our edge device. We are now able to set our SLAs and be on autopilot.

What is most valuable?

The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN. The new web flash is especially noteworthy because it supports Google and the single sign-on for our VPN activities.

What needs improvement?

The routing capability on the FortiGate devices has room for improvement.

For how long have I used the solution?

I have been using the solution for three and a half years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. To scale our firewall we only need to add more hardware. We currently have over 2,000 users.

Which solution did I use previously and why did I switch?

We previously used Mikro Tik before the organization decide to switch.

How was the initial setup?

The initial setup is straightforward. As long as we know what we are doing the deployment can be completed within one business day.

What about the implementation team?

The implementation was completed by a partner and two people were required. We completed the configurations ourselves.

What's my experience with pricing, setup cost, and licensing?

The pricing is flexible. We pay for our device and our subscription according to our needs.

What other advice do I have?

I give the solution a ten out of ten.

One interesting and critical thing about Fortinet is the add-ons they have included with their firewalls, such as SD-WAN, which would cost a lot of money with other providers but is included with Fortinet's firewall.

When looking for a solution that can better optimize our connectivity and also keep providing security along the website for our branch offices, Fortinet FortiGate is the best solution. The solution is worth every cent. I use FG-61E and for the size of the device it has been very stable for the three years with only occasional reports to apply updates. Fortinet FortiGate has been very responsive to vulnerabilities that have been released. Our business is 24/7 and we don't have leaks. Our servers are always available.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Nalin Abeyrathna - PeerSpot reviewer
Group IT Manager at Araliya Group of Companies
Real User
Top 5
Feb 12, 2023
Reliable solution for software security and networks, but they should focus on IP-controlling functions
Pros and Cons
  • "It is a reliable solution."
  • "They should add a feature for detailed reporting."

What is our primary use case?

I am using the product for enterprise network and security purposes.

What is most valuable?

I like the tool’s capabilities of integrating security around social media, site booking, and other essential features.

What needs improvement?

They can improve in the area of creating daily, monthly, and item-wise reporting. I think they should focus on including IP-controlling functions. 

I would like for Fortinet to add a ransomware protection feature in the next release.

For how long have I used the solution?

I have been working with it for the last five years.

What do I think about the stability of the solution?

I would rate the stability a seven out of ten.

What do I think about the scalability of the solution?

It is highly scalable. We have around 100 users using this solution in one location. Around 60 users use it in a second location and a minimum of 40 users use the solution in a third location. These users are both on the engineering and management levels. I would rate it eight out of ten for scalability.

How are customer service and support?

They provide good technical support. I would rate it a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Initially, I worked with Palo Alto. I switched to FortiGate because it is a reliable product.

How was the initial setup?

I found the process easy. The implementation took just an hour to complete.

What about the implementation team?

I did the implementation myself. If the implementation was more difficult, I would have needed more help from Fortinet. One IT manager maintains the solution.

What's my experience with pricing, setup cost, and licensing?

We pay a monthly licensing fee and there are no additional costs.

What other advice do I have?

I would rate Fortinet FortiGate a seven out of ten. I would recommend this solution to others. However, sometimes I have some troubleshooting problems and that is why I think a seven is suitable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bino Chacko - PeerSpot reviewer
Sr. Network Engineer at Sultan Qaboos University
Reseller
Nov 12, 2022
Useful for intrusion prevention mechanisms and helps us avoid unwanted traffic
Pros and Cons
  • "We use it to avoid unwanted traffic."
  • "FortiGate tech support is very good because we get immediate support from them; for example, whenever we raise a ticket, we get an immediate response, and someone attends to help."
  • "The customization is a little bit difficult."
  • "The customization is a little bit difficult because we have to customize everything."

What is our primary use case?

We use it for intrusion prevention mechanisms. If there is any unwanted traffic, we block it. We use it to avoid unwanted traffic. Most places in Oman use FortiGate firewalls, even the government sector, private sector, and ISP providers.

What needs improvement?

The customization is a little bit difficult because we have to customize everything. Typically, we will enable everything.

For how long have I used the solution?

We have been using this solution for more than five years. We are using the latest version, and it is deployed on-premises only.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

FortiGate tech support is very good because we get immediate support from them. For example, whenever we raise a ticket, we get an immediate response, and someone attends to help.

How was the initial setup?

It has an easy setup. Fortinet FortiGate IPS, by default, gives a default IPS. We can customize it so we can give the user what they need. It's a quick deployment process, we can configure the management, and it is easy.

What's my experience with pricing, setup cost, and licensing?

It has an annual license. I don't know the specific price, but it's expensive and not a very cheap product.

What other advice do I have?

I rate the solution an eight out of ten. Regarding advice, the only problem is that they release many versions, similar to what Cisco does. Every two, or three months, they release new iOS versions. Sometimes, we have to upgrade, or it is not secure. Recently, we upgraded to a new version, and all the clients called us to upgrade to the new version too.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1995546 - PeerSpot reviewer
Security Analyst at a healthcare company with 10,001+ employees
Real User
Nov 5, 2022
An effective checkpoint for intercepting and blocking unwanted traffic
Pros and Cons
  • "The solution effectively blocks unwanted traffic."
  • "Our company uses the solution to prevent traffic that is not supposed to be traveling through our firewalls, and when we find log issues, we easily fine tune the IPS to block that traffic so it cannot penetrate our environment."
  • "It would be helpful to have a better tool for migrating all policy rules using an automatic script."
  • "It would be helpful to have a better tool for migrating all policy rules using an automatic script."

What is our primary use case?

Our company uses the solution to prevent traffic that is not supposed to be traveling through our firewalls. When we find log issues, we easily fine tune the IPS to block that traffic so it cannot penetrate our environment. 

We have 300 users in a hospital-to-hospital environment where traffic is transmitted through the firewall and intercepted by the IPS for monitoring. 

What is most valuable?

The solution effectively blocks unwanted traffic. 

What needs improvement?

It would be helpful to have a better tool for migrating all policy rules using an automatic script. The current tool does not place entire configurations in their desired locations. It takes time to manually configure for compatibility across different platforms or vendors. 

For how long have I used the solution?

I have been using the solution for five years. 

What do I think about the stability of the solution?

The solution is very stable. 

How are customer service and support?

I have not needed technical support. 

Which solution did I use previously and why did I switch?

We migrated from Cisco to the solution. 

How was the initial setup?

The setup is simple and straightforward. Knowledge-based documents are available and useful for setups. 

What about the implementation team?

We implemented the solution in-house. We migrated from Cisco to the solution so it was more of a deployment situation. 

We had some deployment challenges but managed to overcome them. It took an entire day to get the environment running because we could not use the scripting tool for naturals so had to do them manually. 

There is no ongoing maintenance because the solution is not a device, but rather  a software blade provided as a checkpoint within FortiGate. 

What's my experience with pricing, setup cost, and licensing?

The pricing is based on a licensing model for each IPS in your environment. The solution is included as part of the IPS license and automatically updates to the latest version when firewalls are updated. We are currently on a three-year licensing model. 

What other advice do I have?

The solution is a good tool to have in place. Most vendors provide a software blade with their firewalls but it is disabled because it uses too much CP or memory. It is important to enable the tool every time to prevent environments from being intruded by attackers or threats. 

I rate the solution an eight out of ten.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AhmedHassan4 - PeerSpot reviewer
Business Application Head at Alimtiaz Investment Group
Real User
Sep 28, 2022
Useful dashboard, centralized viability, and speedy support
Pros and Cons
  • "The most valuable features of Fortinet FortiGate IPS are the dashboard and reporting which give us very good visibility."
  • "The most valuable features of Fortinet FortiGate IPS are the dashboard and reporting which give us very good visibility."
  • "Fortinet FortiGate IPS could improve the VPN. There are times it is slow."
  • "Fortinet FortiGate IPS could improve the VPN. There are times it is slow."

What is our primary use case?

We own some real estate and we're renting apartments for another company, and we provide them with services. For example, we provide internet and security. We are managing the tenant through the firewall and they have been performing very well from our side.

How has it helped my organization?

This solution is a security gateway for our environment. URL filtering and other features have helped the way our organization functions.

What is most valuable?

The most valuable features of Fortinet FortiGate IPS are the dashboard and reporting which give us very good visibility.

What needs improvement?

Fortinet FortiGate IPS could improve the VPN. There are times it is slow.

For how long have I used the solution?

I have been using Fortinet FortiGate IPS for approximately three years.

What do I think about the stability of the solution?

Fortinet FortiGate IPS are highly stable.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate IPS is good.

This solution is a firewall and anybody connected to the internet here, passes through the gateway. We have approximately 50 to 60 people in the building using the solution. We plan to increase the usage of the solution.

How are customer service and support?

The support from Fortinet FortiGate IPS is very responsive, and quick.

I rate the support from Fortinet FortiGate IPS a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used Check Point and Sophos.

How was the initial setup?

The initial setup of Fortinet FortiGate IPS is straightforward. The whole process took approximately one day.

What about the implementation team?

We use an implementor for the implementation of Fortinet FortiGate IPS.

What's my experience with pricing, setup cost, and licensing?

There is only a standard license cost to use the solution.

What other advice do I have?

We only need one administrator for the maintenance of the solution.

I rate Fortinet FortiGate IPS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kirubel Markos - PeerSpot reviewer
Senior Cyber Security Engineer at a tech services company with 11-50 employees
Real User
Sep 25, 2022
User-friendly setup, beneficial APIs, and reliable
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known."
  • "The customers have seen an ROI from using Fortinet FortiGate and they are satisfied with the solution."
  • "The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time."
  • "The support from Fortinet FortiGate could improve. They are not easily accessible when we need them."

What is our primary use case?

Fortinet FortiGate is used as a firewall.

What is most valuable?

The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately four years.

What do I think about the stability of the solution?

I rate the stability of Fortinet FortiGate a five out of five.

What do I think about the scalability of the solution?

I rate the scalability of Fortinet FortiGate a five out of five.

All sizes of organizations can use this solution. All levels of a company are using this solution.

How are customer service and support?

The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time.

I rate the support from Fortinet FortiGate a three out of five.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Fortinet FortiGate is very simple and user-friendly. The configuration for the solution is easy. The time it takes for the deployment depends on the environment of the company. It can take a week, but typically it takes three to four days.

What about the implementation team?

We have more than six certified engineers in our company that can do the deployment of the solution.

What was our ROI?

The customers have seen an ROI from using Fortinet FortiGate. They are satisfied with the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiGate is affordable. Most of our customers are on a three-year license to use the solution. All the features and support are included in the price.

I rate the price of Fortinet FortiGate a five out of five.

What other advice do I have?

I rate Fortinet FortiGate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.