Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information. Additionally, you can determine if an action has taken place such as virus scan information.
Director at a consultancy with 1-10 employees
Detailed reports, amazing stability, and easy implementation
Pros and Cons
- "Some of the key features of the solution is that it has good reporting, you can receive many details from the connection, for example, clients and website information."
- "In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
What is most valuable?
What needs improvement?
In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three.
What do I think about the stability of the solution?
The stability is amazing.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 50 employees using this product in our company.
Buyer's Guide
Fortinet FortiGate
June 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
How was the initial setup?
The setup is easy.
What about the implementation team?
The solution is easy to implement, it takes approximately one day for deployment.
What other advice do I have?
I would recommend this solution to others.
I rate Fortinet FortiGate a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Analyst at Comdados
Stable with good technical support
Pros and Cons
- "This version is stable. I don't have any issues with this solution, in our environment, it works well."
- "We would like to see better pricing."
What is our primary use case?
We are resellers of Fortinet FortiGate.
We use this solution locally and as a VPN.
What is most valuable?
We have a lot of experience with this solution and haven't had any issues. For repairs, the RMA process is also good.
We don't have any issues with the interface, customization, or integration. This solution works well.
What needs improvement?
We would like to see better pricing.
What do I think about the stability of the solution?
This version is stable and I don't have any issues with this solution. In our environment, it works well.
How are customer service and technical support?
Technical support is good.
What's my experience with pricing, setup cost, and licensing?
The price of the license and warranty can be better because it is very expensive.
The license renewal is very expensive.
There are no additional costs in addition to the standard license fees.
What other advice do I have?
I would rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
June 2025

Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
System Administrator at a tech services company with 11-50 employees
Plenty of features, good quality hardware, and reliable
Pros and Cons
- "There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites."
- "The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices."
What is our primary use case?
The solution is recommended for medium-sized and enterprise businesses that want their sensitive information secured.
What is most valuable?
There are lots of features and most of them are deployed for internet security. Users are protected if they accidentally go to some malicious sites.
What needs improvement?
The way everything is set up could be easier. Currently, people need a lot of experience and knowledge to administer it and to link it to devices.
For how long have I used the solution?
I have been using the solution for approximately four years.
What do I think about the stability of the solution?
The solution is very reliable.
What do I think about the scalability of the solution?
My colleagues have easily switched licenses and features for the device. There was not any complication, it was really intuitive.
How are customer service and technical support?
Technical support agents are really responsive. They are a small company, but they are providing high-quality technical support every time we contact them.
How was the initial setup?
The initial set up is complicated.
What's my experience with pricing, setup cost, and licensing?
The price for the device and software is high. However, the solution is of good quality and has a lot of features. Licensing is on a yearly basis, it can also be purchased for a couple of years ahead. For example, for a single year or three years. If you purchase a license for a longer period you receive a discount or some type of credit.
What other advice do I have?
We are recommending this solution to help increase the possibilities of securing internal systems of companies against intrusions.
I rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Corporate Marketing Executive at a tech services company with 1-10 employees
Improved our organization through single pane of glass management
Pros and Cons
- "Anti-Spam web content filterinG."
What is our primary use case?
VPN Over 3 Location Across India and We Get SD-Wan + UTM from Fortinet and Final got Solution SDWAN as well as UTM for Every Location
How has it helped my organization?
- Single pane of glass management
- Easy GUI for monitors
- Logical Network Diagram from GUI
- Physical Network Diagram from GUI
What is most valuable?
FortiGate is really strong in the following:
- UTM
- IPS
- Antivirus
- App control
- AntiBotnet
- Anti-Spam
- Web content filtering
- IOC (indicator of Compromise)
- Web Application Firewall
- Vulnebarity Management
- FortiView
- L3 routing
What needs improvement?
Need to Improvement in Reporting
For how long have I used the solution?
We have been using it for the last nine years.
What do I think about the stability of the solution?
Stability is fine. I rebooted after 755 Days from the date of installation.
What do I think about the scalability of the solution?
Scalability is Fine.
How are customer service and technical support?
Customer Service:
Partner support is very good.
Technical Support:
FortiGuard Service is also good with the push method update.
Which solution did I use previously and why did I switch?
We were previously using SOPHOS.
How was the initial setup?
Easy by WebGUI and also mobile app.
What about the implementation team?
We have implemented in-house.
What was our ROI?
Excellent ROI, due to virus spambot intrusion free network.
What's my experience with pricing, setup cost, and licensing?
It's a little bit higher than Cyberoam but the security is More higher compared to the other vendor.
Which other solutions did I evaluate?
Sophos, Check Point, and SonicWall.
What other advice do I have?
Buy FortiGate for a hassle free network management and excellent ROI.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Program director at a tech consulting company with 201-500 employees
Safe and stable but could be more user friendly
Pros and Cons
- "It is a safe product."
- "The solution could be more user friendly."
What is most valuable?
It is a safe product.
What needs improvement?
The solution could be more user friendly.
For how long have I used the solution?
I have been using the solution for approximately 6 years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have over 5000 users using the solution at my company.
How was the initial setup?
All the firewalls, more or less are similar, it is very easy to install this type of equipment on the premise of the customer.
What about the implementation team?
I configured the solution for my clients. We have a minimal of three technical employees doing the maintenance of the solution.
Which other solutions did I evaluate?
I think Check Point or Cisco are more user-friendly solutions.
What other advice do I have?
We do not have plans to expand usage of the product at this time.
I rate Fortinet FortiGate a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of the Satellite Infrastructure and Operation System Department at a government with 1,001-5,000 employees
A user-friendly firewall solution with a valuable domains feature
Pros and Cons
- "What's most important is the ease of use."
- "Backup can be improved."
What is our primary use case?
We use Fortinet FortiGate mainly for firewall and VPN purposes.
What is most valuable?
The virtual domains feature and the ease of use.
What needs improvement?
The Fortinet support needs improvement and also the quality control of the firmware (there are a lot of bugs)
For how long have I used the solution?
I have been using Fortinet FortiGate for about 10 years.
What do I think about the stability of the solution?
Fortinet FortiGate offer a good value for money solution
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable. We don't have any constraints that create a problem for us except the support.
How are customer service and technical support?
The major problem with Fortinet is the support. We have often hardware malfunctions and software bugs and the support is slow.
Which solution did I use previously and why did I switch?
We also use another firewall vendor product
How was the initial setup?
The initial setup was easy.
What about the implementation team?
The implementation was through a international integrator team
What was our ROI?
Fair
What's my experience with pricing, setup cost, and licensing?
The price is fair compared to the other competitors.
Which other solutions did I evaluate?
No
What other advice do I have?
They have many features
On a scale from one to ten, I would give Fortinet FortiGate an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at a tech services company with 201-500 employees
A next-generation firewall solution that's easy to setup and use
Pros and Cons
- "Fortinet FortiGate is easy to use."
- "The sniffing packets or packet captures, can be simplified and improved because it's a little confusing."
What is our primary use case?
I use Fortinet FortiGate mostly for security purposes.
What is most valuable?
Fortinet FortiGate is easy to use.
What needs improvement?
The sniffing packets or packet captures can be simplified and improved because it's a little confusing. The automation feature has some limitations and could be better.
For how long have I used the solution?
I've been using Fortinet FortiGate for over four years.
What do I think about the stability of the solution?
Fortinet FortiGate is a stable solution.
What do I think about the scalability of the solution?
Fortinet FortiGate is a scalable solution.
How are customer service and technical support?
The technical support was quite good.
What about the implementation team?
I think it's very easy to implement this solution because one person can do it. There aren't too many fancy things to do. I think you can implement FortiGate in less than an hour. We implement it by ourselves. Three administrators can do it because our clients aren't big enterprises, just SMEs.
What's my experience with pricing, setup cost, and licensing?
Setup costs and pricing depends on many variables, but it's mostly affordable.
What other advice do I have?
I would recommend Fortinet FortiGate to potential users.
On a scale from one to ten, I would give Fortinet FortiGate an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Junior Network Engineer at a tech services company with 11-50 employees
Stable and straightforward to deploy, but technical support needs improvement
Pros and Cons
- "This is an easy solution to deploy."
- "Technical support needs to be improved."
What is our primary use case?
We are a solution provider and FortiGate is one of the security products that we implement for our customers.
What is most valuable?
This is an easy solution to deploy.
What needs improvement?
Technical support needs to be improved.
For how long have I used the solution?
I have been using Fortinet FortiGate for almost two years.
What do I think about the stability of the solution?
Stability-wise, FortiGate is good. We plan to continue working with it in the future.
What do I think about the scalability of the solution?
FortiGate is a scalable product and our customer has approximately 2,000 users.
How are customer service and technical support?
The customer support is expensive.
We have had difficulties with technical support from Fortinet.
Which solution did I use previously and why did I switch?
I also have experience with Cisco, and FortiGate is the cheaper solution.
How was the initial setup?
The installation is straightforward and it took about two months for us to deploy for our last customer.
Some customers have this deployed on-premises, whereas others have a cloud-based deployment. The choice depends on the environment.
What about the implementation team?
We have an in-house team to deploy this product for our customers. We also give them technical support. Relationships with our customers are very important.
What's my experience with pricing, setup cost, and licensing?
The price of FortiGate support is too expensive.
Which other solutions did I evaluate?
We try to help our customers evaluate and choose the best solution for them. Sometimes, they implement Cisco products.
What other advice do I have?
Fortinet FortiGate is a firewall product that I recommend.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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I have used Fortigates for 6 years. Like you, similar experiences augmented by an additional support subscription due to my early learning curves. What I did not realize was the speed compromises with all the security apps acivie - if I have a Verizon FiOS true Gig subscription, my speed was tapered down to 100 Mbps or less. That is a 90% reduction. With 6 users multiplied by cell phones accessing the same WiFi, you can imagine the data speeds we were actually working with.
So, I picked WatchGuard, the T70 specifically. The data speeds with everything turned on remains near the subscription (1 Gig) and I have the same types of protections as the Fortigate. It is too early to report the reliability and other specs since this has changed only in the last week, but the specs tell me a lot that helped me to understand what I missed on my first go-around with Fortigate. Don't get me wrong, I had zero issues over the last 6 years to Fortigate's credit. However, that speed compromise doesn't work for me. Perhaps I missed something, but my support knows the product and there were no adjustments available, other than turning certain feature off. I couldn't afford that security risk, not these days.