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Cyber Security Lead Engineer at GAVS
MSP
Top 5
Extensive web controls enhance our security posture
Pros and Cons
  • "The web controls are what I appreciate about Fortinet FortiGate. We have extensive controls over areas where we could block external-facing IPs, external URLs. We can do geo-fencing with the firewalls, which is a good feature."
  • "It has upscaled our security posture, especially regarding external connectivity, because any access or connection from the company has to go through the Fortinet FortiGate firewall."
  • "There are too many updates coming for VPN, and the VPN keeps disconnecting frequently, which I find problematic. It does what it's supposed to do, but I practically face reconnection issues with the VPN."
  • "There are too many updates coming for VPN, and the VPN keeps disconnecting frequently, which I find problematic."

What is our primary use case?

We use Fortinet FortiGate for the firewall as well as for the VPN. Any of the users outside the organization use the VPN. Any staff members working outside the office headquarters or our office location use the VPN.

The main aspect that I deal with is URL blocking and web access. I don't work with other aspects of this firewall.

How has it helped my organization?

It has upscaled our security posture, especially regarding external connectivity, because any access or connection from the company has to go through the Fortinet FortiGate firewall. It's doing a pretty good job. We do not have any complaints there.

Anything that we don't want to allow is not coming in. Anything we want to allow is not being blocked. We always have the granular control where we can block malicious IPs or subnets if needed.

Geofencing allows us to limit the countries from which we allow IP connections. There are many features that I may not even know or haven't explored, but in general, Fortinet FortiGate is doing a pretty good job for us. 

What is most valuable?

The web controls are what I appreciate about Fortinet FortiGate. We have extensive controls over areas where we could block external-facing IPs, external URLs. We can do geo-fencing with the firewalls, which is a good feature. 

What needs improvement?

There are too many updates coming for VPN, and the VPN keeps disconnecting frequently, which I find problematic. It does what it's supposed to do, but I practically face reconnection issues with the VPN. 

Regarding the Fortinet FortiGate firewall, I don't have any input. My scope is limited.

Buyer's Guide
Fortinet FortiGate
October 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,832 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Fortinet FortiGate for around three years.

What do I think about the stability of the solution?

Fortinet FortiGate is stable. We haven't seen any latency issues related to it, though we do experience latency from ISPs.

What do I think about the scalability of the solution?

I would rate the scalability as eight out of ten based purely on my exposure to security controls relating to URL blocking and website access. 

How are customer service and support?

I haven't had a chance to work with Fortinet FortiGate technical support, but from my colleagues' experience, they say the Fortinet FortiGate people are easy to reach but hard to schedule time with. It's not as easy as having the Fortinet FortiGate engineer on the call and getting other teams involved; it requires careful arrangements to join in with the Fortinet team. I would give their support a neutral score of maybe five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I don't know why we switched to Fortinet FortiGate from Juniper; it's a management decision.

How was the initial setup?

I was not involved in the deployment. I think it's not that difficult; there's no complexity involved as long as we are clear on what we want to do.

We have it on both cloud and on-premises.

What was our ROI?

I was not part of the team that implemented it. I don't know how much they invested, but it would be worth the investment.

What other advice do I have?

My overall experience with Fortinet FortiGate rates as eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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UC Solutions Architect at a comms service provider with 10,001+ employees
Reseller
Top 5
A security-centric solution with excellent customer service

What is our primary use case?

I am working as a presales engineer or system engineer, designing solutions for other clients.

The clients use this solution for their data centers and perimeter security.

What is most valuable?

The main reason customers prefer Fortinet FortiGate is that it's security-centric, allowing them to implement security features such as a next-generation firewall and translate this to the WAN or SD-WAN architectures, or as a base if they want to grow in more security features or other verticals such as ZTNA and SASE. It's a little baseline for the rest of the verticals or features that can be exploited.

Fortinet FortiGate compares favorably to others in terms of the technology. Second, it's about the relationship they build with their customers. I'm in Colombia, and I can say they have an excellent sales and engineering team that provides a great experience for their clients. They are very attentive and engaged. This company has a rich history; they grow alongside their clients. They take the time to show clients all the benefits and features of the technology they offer. It’s a much more personal experience for everyone involved.

Fortinet Unified SASE is strong for providing consistent security policies across multiple locations. Working with Fortinet in the SASE aspect has been easy. Customers appreciate the features we can offer with Fortinet SASE and ZTNA solutions. They particularly appreciate how they can integrate everything with the baseline of Fortinet FortiGate, and how they can easily apply all the features they need to secure access to different applications from a single console. Some clients use the Fortinet FortiGate data center solution for their data centers as a hub and the perimeter security service.

What needs improvement?

My experience integrating SD-WAN capabilities with Fortinet FortiGate is in the middle ground. Fortinet FortiGate, as a security-centric fabric, can implement an SD-WAN solution. It can be somewhat manual in some cases, but using other tools that Fortinet has, such as FortiManager, makes implementing an SD-WAN network easier with less effort.

The implementation depends more on the engineer's skill when integrating SD-WAN with Fortinet FortiGate. If you don't have extensive skills in implementing Fortinet FortiGate, it can be difficult, but with more experience, it becomes easier.

For how long have I used the solution?

In the presales team, I have been working with Fortinet FortiGate for about five years, and as a customer, I worked with it for about two years between 2016 and 2018.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable and secure for customers.

What do I think about the scalability of the solution?

It's easy with Fortinet FortiGate as they have a very good solution for scalability. If we need to grow in branches or licenses, we can easily do it. The most important aspect of growing this solution is their strong enterprise-level account managers, who always help customers find the best solution and an easy path to grow their architecture with Fortinet.

How are customer service and support?

I would rate their customer service around eight because not everything is perfect, but they have very good customer experience and relationship management.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

It depends on the size of the company or the solution they want to implement with Fortinet FortiGate. Most companies could have another vendor or baseline products, so we need to depend on the scenario.

How was the initial setup?

It is very straightforward to set up initially. The duration depends on the size of the company and the solution they want to implement. They might already have another vendor or a different baseline of products, which makes things more complex.

As for deployment models, we typically offer both on-premises and cloud options. We have been working with AWS, and it has been a very positive experience. They provide readily available machines, and everything is easy to find in the marketplace.

What's my experience with pricing, setup cost, and licensing?

I believe it's a fair price for the kind of technology they offer their customers. Sometimes, I think they could apply more discounts to engage customers further. This approach would be beneficial, as it helps us expand the solutions available to clients. As for discounts, they do engage clients with them, particularly in strategic business situations, such as with large accounts in sectors like banking and big retail.

When comparing Fortinet to other vendors, Fortinet generally tends to offer better discounts. However, this does not imply that their solutions are of lower quality; rather, they demonstrate expertise in meeting customer needs.

What other advice do I have?

Some users utilize AI and machine learning enhanced features, such as the FortiGuard services, though not all do as the AI features are relatively new. However, we have successfully positioned some features, particularly in areas such as AI. For example, the threat detection capabilities and the AI assistant available in the FortiAnalyzer service are noteworthy. Fortinet offers a license that can be utilized for AI features, especially in FortiManager. Users appreciate this feature because it helps them achieve better network configuration. If they encounter any issues within the network, they can easily leverage AI to find solutions to those problems.

Overall, I would rate Fortinet FortiGate a nine out of ten because while not everything is perfect, they're really doing their best and demonstrating it through their technology.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Fortinet FortiGate
October 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,832 professionals have used our research since 2012.
Syed Pasha - PeerSpot reviewer
Systems Administrator at NETOPS
MSP
Top 5
User-friendly design facilitates seamless firewall implementation and network security management
Pros and Cons
    • "I believe one area that could be improved in Fortinet FortiGate is posturing, specifically for remote VPN users, as there are OS-based limitations I encountered with only Windows; adding domain restrictions for VPN access would make it more competitive and useful."

    What is our primary use case?

    We usually use Fortinet FortiGate for a perimeter firewall, but also for our outbound traffic as well as for the tunnels, with around 40 to 50 tunnels on our firewall.

    We are using it in our data center; we have the 2,000 series HA firewalls.

    How has it helped my organization?

    Fortinet FortiGate has positively impacted my organization by allowing us to replace all the firewalls in other locations, as around 90% of our company operates on Fortinet.

    We enable the SD-WAN zone to handle multiple ISPs, allowing it to automatically switch over the WAN link if any latency hits the threshold value, eliminating the need for manual failover. The impact of SD-WAN on our network performance provides great stability with zero downtime; it immediately switches over without any delay, not even a fraction of a second.

    Fortinet addresses many vulnerabilities with respect to SSL VPN on their devices; quarterly patch upgrades are released, and the Fortinet team is retiring remote VPN services in favor of whole encrypted IPsec remote VPN to enhance security against hackers.

    What is most valuable?

    I have found Fortinet FortiGate's user-friendly design to be the most valuable feature so far. Anyone can easily understand how exactly it works, unlike Palo Alto and Check Point which are complex to understand. 

    What needs improvement?

    I believe one area that could be improved in Fortinet FortiGate is posturing, specifically for remote VPN users, as there are OS-based limitations I encountered with only Windows; adding domain restrictions for VPN access would make it more competitive and useful.

    For how long have I used the solution?

    I have been working with Fortinet FortiGate for almost five years.

    What do I think about the stability of the solution?

    Overall, my impression of the stability of Fortinet FortiGate is very good, as I haven't seen any issues in the five years I've been using it, and there is no degradation of services on the firewall. However, I have observed some issues with FortiAPs, which is a different platform.

    What do I think about the scalability of the solution?

    Based on my experience, Fortinet FortiGate is very scalable. Earlier it was suitable for mid-infra, but now we can use the firewalls for enterprise-level needs.

    How are customer service and support?

    Whenever I am stuck or need help, Fortinet support is available 24/7, regardless of the time zone I'm in, and they immediately jump in to assist, provided it is licensed.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before implementing Fortinet FortiGate, we were using SonicWall and ASA firewalls, which have now been replaced. The reason the previous firewalls were not suitable for our company anymore is that they were not competitive; they lacked UTM features, had limited VPN capabilities, and were outdated, which led us to select Fortinet over Cisco FTD for future needs.

    How was the initial setup?

    It's not so complex. It's user friendly. I have implemented more than hundred devices from scratch.

    What about the implementation team?

    As partners with Fortinet, we are end-users of this tool for our customers.

    What's my experience with pricing, setup cost, and licensing?

    I am not exactly aware of the pricing of Fortinet FortiGate, but I would say it is considerably cheaper compared to other firewalls.

    Which other solutions did I evaluate?

    I evaluated other options, particularly Palo Alto. Fortinet FortiGate is user-friendly and as competitive as Palo Alto, Check Point, and FTD. It has the same features as other vendors but at a lower cost.

    What other advice do I have?

    I would rate Fortinet FortiGate a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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    reviewer2516481 - PeerSpot reviewer
    Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
    Real User
    Top 5
    Maximize security with zero licensing fees for VPN and SD-WAN
    Pros and Cons
    • "Fortinet FortiGate is a very stable solution."

      What is our primary use case?

      My typical use case for Fortinet FortiGate involves it being one of the best solutions for next-generation firewall. In terms of simplified control and in-built SD-WAN solution, there are no licenses for VPN. From a commercial perspective, it is beneficial. Technically, it has successfully stopped attacks, which is the reason the customer was using Fortinet FortiGate.

      What is most valuable?

      The dynamic segmentation feature in Fortinet FortiGate has an in-built switch and wireless access point controller. Fortinet FortiGate has a feature called VDOMs, virtual domains, where you can create multiple virtual firewalls within a single hardware, which is one of the fantastic features.

      In terms of effectiveness, Fortinet Unified SASE covers all three use cases: Secure Internet Access, Secure Private Access, and Secure SaaS access. For any security implementation, networking is essential, and Fortinet FortiGate provisions that through FortiGate's SD-WAN. The integration with FortiSASE and Fortinet Forti-SD-WAN is very simple and straightforward.

      What needs improvement?

      In terms of improvement for Fortinet FortiGate, I don't find any needed improvements regarding hardware because it is very good. The operating system has most of the features. 

      At this moment, I'm not finding any other improvements in this case. They are advanced in this segment. Fortinet FortiGate has in-built automation features and cyber risk assessment.

      One suggestion might be to increase the storage size in the hardware for local reporting.

      For how long have I used the solution?

      I have nine years of experience working with Fortinet FortiGate.

      What do I think about the stability of the solution?

      Fortinet FortiGate is a very stable solution.

      What do I think about the scalability of the solution?

      In terms of scalability, Fortinet FortiGate provides more throughput compared to other OEMs, so the value for money is very high. If it is a VM, it can be scalable. In terms of hardware, it's all about scalability, throughput, and managing the number of sessions based on the hardware sizing. If the team sizing the firewall does it properly, then the solution is easily scalable.

      How are customer service and support?

      I would evaluate customer support from Fortinet FortiGate as seven or eight out of ten. The reason I do not give 10 out of 10 for customer support is that while they follow the SLA and there is no issue with that, for them it might be P3, but for us, it might be P1 or P2 case. Remote assistance requirement should support them.

      How would you rate customer service and support?

      What was our ROI?

      After implementing Fortinet solutions, I evaluate the return on investment as providing more throughput performance. The performance is very high in terms of packet inspection and handling the traffic. It is one of the best solutions in that case. The total cost of ownership will be low because there is no extra additional license for SD-WAN, VPN, or the VDOM feature. Considering all those things, it is a very cost-effective solution.

      What other advice do I have?

      My advice to others looking into Fortinet FortiGate is that they can consider the return on investment or total cost of ownership. Fortinet FortiGate is definitely a good solution, not less than a better solution. It's very good compared to Palo Alto or Check Point. Those using the Fortinet FortiGate firewall should start using the features part of the solution, either it can be a WAF solution or a security rating or automation features. They can directly integrate with the cloud firewall. Operation technology is doing very well because there are many features where the network and security administrators should start enabling and making use of it. On a scale of one to ten, I would rate this solution nine or ten.

      Which deployment model are you using for this solution?

      On-premises

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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      Emmanuel Dasho - PeerSpot reviewer
      Cyber Security Engineer | Network/Security at a tech services company with 11-50 employees
      Real User
      Top 5
      Enables seamless SD-WAN deployment and offers robust security features

      What is our primary use case?

      Majorly, I use Fortinet FortiGate for establishing SD-WAN in different remote locations. I also use it for segmenting wireless from LAN and implementing basic policy routing for departments. The next-gen features on Fortinet FortiGate permit proxy access, where URLs can be specified for specific users or departments to access.

      What is most valuable?

      Fortinet FortiGate has several valuable features. The configuration and policy setup are easy to implement. There are embedded features in Fortinet FortiGate, including DLP features, WAF presence in the firewall, and proxy capabilities. It has security profiles that can be set for various functions. In terms of security, it is particularly strong.

      SD-WAN offers better reach, good reachability, and enhanced performance for network optimization. People implement SD-WAN today because of reachability and network optimization capabilities.

      Fortinet FortiGate is effective in protecting against malicious access. It has a robust security architecture, which is something I truly like about FortiGate.

      The SD-WAN integration is very simple. I appreciate the simplicity of the FortiGate system. It's one of the things I like most about it. With FortiAI, it's very easy to input your queries, and the system helps you set it up. If you prefer to do it manually, there is excellent documentation and step-by-step guides available to assist you. For me, the experience has been seamless and straightforward.

      What needs improvement?

      I cannot think of many improvements needed for Fortinet FortiGate. However, the pricing compared to competitors is quite high, though you get value for what you pay with Fortinet FortiGate.

      With FortiSIEM, I have experienced some challenges. It has been suspended and is not available for utilization now. They should work on improving FortiSIEM.

      For how long have I used the solution?

      I have worked with both virtual appliances and physical devices, primarily with hardware devices, for over five years. The models I have used include 60, 100, and 201 series.

      What do I think about the stability of the solution?

      Fortinet FortiGate is one of the best firewalls available. There are no crashes or performance issues. It is very stable and reliable.

      What do I think about the scalability of the solution?

      The solution is scalable.

      Which solution did I use previously and why did I switch?

      I have worked with Sophos and Check Point firewalls. Fortinet FortiGate leads compared to other solutions. Based on customer requests, we provide different options. I recommend people should consider Fortinet or Sophos, depending on their needs. Fortinet FortiGate performs well against other firewalls in the market.

      How was the initial setup?

      The hardware is easy to set up. I have only had issues with the activation of the evaluation license. 

      What was our ROI?

      There has definitely been a return on investment with Fortinet FortiGate.

      What's my experience with pricing, setup cost, and licensing?

      The pricing depends on the capacity required. There are 100 series, 200 series, and 500 series options. The prices are moderate and reasonable for each series.

      What other advice do I have?

      For organizations using Fortinet FortiGate, it is important to utilize the security profiles properly. Make sure anti-spoofing is set up and networks are well-segmented on the Fortinet. Ensure proxy configuration is based on URL access stability.

      I would rate this solution a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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      Team Lead at Adapt Information Technologies (Pvt) Ltd
      Real User
      Top 20
      Straightforward implementation and good performance
      Pros and Cons
      • "Fortinet FortiGate is quite popular in my region, so we are implementing Fortinet FortiGate firewalls. Fortinet FortiGate is the best option on the market when it comes to firewalls. It's straightforward to deploy and has good stability and performance."
      • "Fortinet FortiGate is the best option on the market when it comes to firewalls."
      • "In an incident, after a restart, Fortinet FortiGate did not connect to FortiGuard servers. Due to that reason, on the customer end, all websites got blocked. I don't know why this happened. The firewall of a bank in Sri Lanka rebooted yesterday, and after that, FortiGuard servers did not connect properly, blocking all customer environment websites."
      • "In an incident, after a restart, Fortinet FortiGate did not connect to FortiGuard servers. Due to that reason, on the customer end, all websites got blocked."

      What is our primary use case?

      I am a network engineer implementing Fortinet FortiGate firewalls. We have implemented this firewall for various government departments, small organizations, and hotels.

      What is most valuable?

      Fortinet FortiGate is quite popular in my region, so we are implementing Fortinet FortiGate firewalls. Fortinet FortiGate is the best option on the market when it comes to firewalls. It's straightforward to deploy and has good stability and performance.

      What needs improvement?

      In an incident, after a restart, Fortinet FortiGate did not connect to FortiGuard servers. Due to that reason, on the customer end, all websites got blocked. I don't know why this happened. The firewall of a bank in Sri Lanka rebooted yesterday, and after that, FortiGuard servers did not connect properly, blocking all customer environment websites.

      For how long have I used the solution?

      I have been working with Fortinet FortiGate for around three years.

      What do I think about the stability of the solution?

      I have not faced any other issues with Fortinet FortiGate. The performance for Fortinet FortiGate is good.

      What do I think about the scalability of the solution?

      The scalability of Fortinet FortiGate is good.

      How are customer service and support?

      We are able to resolve most issues on our own. We raise a case through a partner portal. If the local distributor cannot resolve it, it's routed to another country. The response time for their technical support is not always good. It also depends on the license that the customer has.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We are partners with both Sophos and SonicWall. I have implemented Sophos firewall myself, but not SonicWall. Our other engineers handle SonicWall implementations. I implemented Sophos SG and recently migrated from SG to SGS, all the firewalls.

      How was the initial setup?

      The implementation process for Fortinet FortiGate is straightforward. We don't get much error with FortiGate because it's straightforward. We can implement it easily. Sometimes, when we implement through the portal, there are some errors, but we can manage it.

      I have implemented 900D firewall and 400D firewall clusters, and many Fortinet FortiGate firewalls. I have also implemented FortiADC once, following step-by-step guides.

      What about the implementation team?

      We are a partner of Fortinet.

      What's my experience with pricing, setup cost, and licensing?

      Some of our customers are using Sophos and SonicWall due to price concerns, as they can't manage the pricing of Fortinet FortiGate.

      What other advice do I have?

      I mostly recommend Fortinet FortiGate when it fits the customer's budget. I would rate Fortinet FortiGate an eight out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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      Operations Manager at astron computers limited
      Reseller
      Effective threat prevention speeds up response but maintenance can be challenging
      Pros and Cons
      • "Fortinet FortiGate brings numerous benefits to my company."

        What is our primary use case?

        My customers use Fortinet FortiGate for various purposes. The security services provided by Fortinet FortiGate are quite strong. 

        I have had use cases where FortiGate helped to protect the mission-critical data for my customers. 

        FortiGate is effective at protecting the data at the edge.

        What is most valuable?

        What I appreciate about Fortinet FortiGate is its effectiveness. The feature that I find the most effective is threat prevention. 

        The mean time to respond and the remediation process is sped up. FortiGate has also helped to consolidate tools and applications for my customers.

        The firewall has indeed helped customers to consolidate tools and applications. Once everything is set and done, maintaining FortiGate can have its challenges.

        Fortinet FortiGate brings numerous benefits to my company.

        What needs improvement?

        The good things aside, there are improvements needed in the Fortinet FortiGate. My customers requested specific features to be included in the Fortinet FortiGate.

        For how long have I used the solution?

        My experience with the Fortinet FortiGate is recent, as I worked with it less than a year ago.

        What do I think about the stability of the solution?

        My impression of the stability of FortiGate is that it is quite stable.

        What do I think about the scalability of the solution?

        When it comes to scalability, I find it scalable.

        How are customer service and support?

        I have escalated questions to Fortinet's tech support.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        We need to compare different firewalls, including Fortinet FortiGate and Hillstone, and then suggest the better one to our clients.

        How was the initial setup?

        The initial implementation part is straightforward, but it has some complexities. My implementation strategy involves several steps that I take when deploying it.

        What about the implementation team?

        I do have hands-on experience working with the products, and I do the POCs and implementation part.

        What was our ROI?

        When it comes to the ROI, the return on investment of FortiGate can be a bit hard to estimate, but based on my experience, I find it to be quite favorable. Overall, Fortinet FortiGate has indeed helped to reduce the total cost of ownership for my customers.

        What other advice do I have?

        My impression of the firewall's ability to provide network and security coverage is positive. 

        When it comes to sustainability, my impressions of the firewall are favorable.

        The size of the environment with Fortinet FortiGate was significant, including many endpoints and users, and it involved enterprise-level business.

        Based on my experience, I would say to someone considering purchasing Fortinet FortiGate's data center firewall is that it's a good choice. I would give Fortinet a solid score.

        Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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        reviewer2123850 - PeerSpot reviewer
        CIO at a legal firm with 11-50 employees
        Real User
        Top 20
        Integrated tools enhance network control and security management
        Pros and Cons
        • "It is complemented by other equipment, such as the Fortinet switch, and it is integrated with other tools that help to prevent cyberattacks, including a web filter, IPS, and application control."
        • "Overall, I would rate Fortinet FortiGate a ten out of ten."
        • "The user interface of the Fortinet FortiGate management console could be more intuitive and user-friendly, and the log analysis and reporting features could be enhanced to provide more flexibility and customizable insights."
        • "The user interface of the Fortinet FortiGate management console could be more intuitive and user-friendly, and the log analysis and reporting features could be enhanced to provide more flexibility and customizable insights."

        What is our primary use case?

        We are using Fortinet FortiGate to block or deny malware and to administrate the network to control the traffic inside and outside.

        How has it helped my organization?

        It has significantly contributed to the effective control and monitoring of the network infrastructure. We could see its benefits immediately after the implementation.

        What is most valuable?

        It is complemented by other equipment, such as the Fortinet switch, and it is integrated with other tools that help to prevent cyberattacks, including a web filter, IPS, and application control. 

        What needs improvement?

        The user interface of the Fortinet FortiGate management console could be more intuitive and user-friendly, and the log analysis and reporting features could be enhanced to provide more flexibility and customizable insights.

        For how long have I used the solution?

        I have had experience with Fortinet FortiGate for one year so far.

        What do I think about the stability of the solution?

        Fortinet FortiGate is very stable. I would rate its stability a ten out of ten.

        What do I think about the scalability of the solution?

        It is scalable. I would rate the scalability of Fortinet FortiGate a ten out of ten.

        We are a medium-sized organization.

        How are customer service and support?

        I would rate Fortinet's customer service as very good. They are good because they provide solutions to problems that we encounter and help us make new changes or meet requirements, and they have the ability to work with us to make the changes that we want.

        How would you rate customer service and support?

        Positive

        Which solution did I use previously and why did I switch?

        We previously used Sophos for web filtering. We now use Fortinet FortiGate for web filtering as well. We switched from Sophos to Fortinet FortiGate because we chose to adopt a Fortinet ecosystem to achieve better centralized control. We wanted to streamline security management while integrating firewalls, switches, endpoint protections, and wireless. 

        We used Sophos only for web filtering control applications, but when we switched to Fortinet FortiGate, we achieved better integration with other devices in the security management.

        How was the initial setup?

        I was involved with the initial setup and deployment of Fortinet FortiGate. It was of medium complexity. It was easy because the tools we were integrating were well-documented, but somewhat difficult due to the learning curve and the need to adapt our legacy system to the new environment.

        What about the implementation team?

        It took four technical people to deploy Fortinet FortiGate. 

        Only two people maintain it; for implementation, we used four people, but to maintain it, it is just two. 

        It doesn't require a lot of maintenance. The job roles of those who maintain it include making changes, adjusting web filter configurations, and switching ports. The people who maintain it are network administrators.

        What other advice do I have?

        I would advise people considering using Fortinet FortiGate to carefully plan the network structure and train the team; Fortinet is powerful, but its full potential comes with understanding the platform. I would recommend starting small, documenting everything, and using its centralized tools to stay secure and efficient.

        Overall, I would rate Fortinet FortiGate a ten out of ten.

        Which deployment model are you using for this solution?

        On-premises
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        Updated: October 2025
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        Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.