Founder / Principal at a tech services company with 1-10 employees
Real User
The hardware is reliable, and it provides best performance per dollar spent and ease of licensing and management
Pros and Cons
  • "It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation."
  • "The cloud management and automation capability could be improved."

What is our primary use case?

We're a Fortinet partner and reseller. We work with FortiGate models 40 through 600, and our customers have hybrid and on-prem deployments. The cloud providers are Microsoft Azure and Wasabi.

Its use cases are related to increasing the security posture, SD-WAN implementation, simplified management and licensing, and cost savings.

What is most valuable?

It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation.

The hardware is reliable. There are no surprises in terms of performance or add-on pricing.

What needs improvement?

The cloud management and automation capability could be improved.

For how long have I used the solution?

I have been working with this solution for six years.

Buyer's Guide
Fortinet FortiGate
April 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.

What do I think about the stability of the solution?

Its stability is excellent.

What do I think about the scalability of the solution?

Its scalability is very good. There are 100 to 3,000 users, and they are knowledge workers with different roles, such as engineers, lawyers, accountants, etc.

How are customer service and support?

Their technical support is very good. I would rate them a four out of five.

Which solution did I use previously and why did I switch?

Most of the customers replaced Cisco.

How was the initial setup?

It is straightforward for someone with Fortinet experience. If you don't know anything about Fortinet, you can take it out of the box and plug it in.

Its deployment is usually on a location-by-location basis. Each location often takes one day for the implementation of a new data service. One person is usually enough for its deployment and maintenance.

What was our ROI?

I don't know the numbers, but it typically results in a 20% to 30% reduction in data communications costs.

What's my experience with pricing, setup cost, and licensing?

Fortinet costs are 25% lower than the high-cost provider. There is an equipment cost and a recurring monthly cost for licenses and technical support.

Which other solutions did I evaluate?

Most of the customers look at Cisco, Cisco Meraki, Palo Alto, and Fortinet. They go with Fortinet because of the best performance per dollar spent and ease of licensing and management.

What other advice do I have?

I would advise sizing the equipment appropriately to support future growth. You should look for a four to six-year life of a server. You should compare vendors for price versus performance, ease of management, ease of use, and completeness of features.

I would rate it a nine out of 10. We've had a good experience with it. There were no surprises.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Ali ALI - PeerSpot reviewer
Assistant Manager Traditional Channels at FrieslandCampina
Real User
Reasonably priced, but the scalability has limitations, and is unreliable
Pros and Cons
  • "The interface is very good."
  • "Performance and technical support are the main issues with this solution."

What is our primary use case?

Fortinet FortiGate is being used in our company.

What is most valuable?

The interface is very good.

What needs improvement?

There are limited features.

Scalability could be improved.

The issues with the IOS are that they occasionally hang. They are not as reliable as they once were. 

When there is an issue with IOS, new updates are introduced, but the updates also have a lot of issues.

Performance and technical support are the main issues with this solution.

When compared to Cisco ISE, the device administration is not very good.

Fortinet is not very good at firewalls when compared to Cisco. Cisco offers full administration control, TripleA, SQT, they use TACACS security protocols, and they have much more control. Cisco's approach is superior.

For how long have I used the solution?

I have been working with Fortinet FortiGate for four or five years.

This year, we're removing the Fortinet and switching to Cisco ISE to cut security.

What do I think about the stability of the solution?

There are issues with the stability of this solution.

What do I think about the scalability of the solution?

There are limitations to scalability.

How are customer service and support?

When compared with Cisco, the technical support is not very impressive.

How was the initial setup?

The initial setup is very easy. It is not complex.

When compared to Cisco, it is very easy.

What's my experience with pricing, setup cost, and licensing?

Pricing is lower than Cisco.

What other advice do I have?

Fortinet FortiGate is not a bad option.

I would rate Fortinet FortiGate a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
April 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,578 professionals have used our research since 2012.
Deputy Manager at a manufacturing company with 10,001+ employees
Real User
Good stability and fair pricing with an easy initial setup
Pros and Cons
  • "The customization potential is quite impressive."
  • "The ease of use could be improved."

What is our primary use case?

We primarily use the solution for the firewall for the most part. It's to help us with security on our network.

What is most valuable?

The solution has a very good set of rules.

The customization potential is quite impressive. It can be customized based on our licensing contracts.

The initial setup was pretty simple. We didn't find it to be overly difficult to execute on.

Technical support is rather helpful.

We find the stability to be pretty good.

We didn't have any trouble setting up the solution.

We find the pricing to be fairly good.

What needs improvement?

The ease of use could be improved. 

For how long have I used the solution?

We've been using the solution for about five years. We have been continuously working with FortiGate itself throughout that time. It's been a while.

What do I think about the stability of the solution?

So far, the stability has been pretty good for us. There aren't bugs or glitches. It doesn't crash or freeze. I'd describe the stability as reliable.

What do I think about the scalability of the solution?

I can't really speak to the scalability of the solution, as it isn't as aspect I handle. I've never tried to do it, so I'm not sure how it works.

We have about 50 users on the solution. About one third have access to it.

How are customer service and technical support?

We only really had one issue in the past where we had to deal with technical support. We needed some restoration of some data. It wasn't a bad experience. We were satisfied with their level of service. They seem to be knowledgeable and responsive.

How was the initial setup?

In terms of the initial setup, the process was not complex at all. We found it to be very straightforward and easy. We didn't run into any issues setting everything up.

We have one engineer that handles ongoing maintenance for us when we need it.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. I don't feel that it is too expensive.

What other advice do I have?

I've been good with using Fortinet. It's a fine tool. 

Overall, I would recommend the solution to other organizations.

I would rate it a nine on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistant Manager IT at Urmi Garments Ltd
Real User
Excellent Bandwith Agility from Webstie to Website
Pros and Cons
  • "We are very happy with the general bandwidth agility we have seen from one website to another website."
  • "I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."

What is our primary use case?

Our primary use case is providing cybersecurity applications to internet (IT) clients throughout India. 

How has it helped my organization?

Since we are still in the implementation period we still need more time to evaluate how this solution can add value to our organization.

What is most valuable?

We are very happy with the general bandwidth agility we have seen from one website to another website.

What needs improvement?

Since we are in the initial stages of implementation I can't suggest any additional features for the next release. At this point, I really need more time to evaluate the tool. The only thing I can recommend at this time is to make improvements for the user end when the user website is running slowly; the speed can definitely be improved. There is room to include IP wise and net-wise and bandwidth settings.

For how long have I used the solution?

Still implementing.

What do I think about the scalability of the solution?

Currently, we have more than 600 employees using this product. Our users range from IT staff, management, and senior executives. We are all using it. And we plan on increasing the number of users to more than what we are currently at.

How are customer service and technical support?

My technical support experience has been very poor. I think the technical support personnel isn't experienced in Bangladesh. They have much less technical experience and aren't as able to handle the work, as I am.

Which solution did I use previously and why did I switch?

Initially, we were using an IPVanish. We switched to this tool because we believed it would be easier to set up and use but it turns out it wasn't easier.

How was the initial setup?

The initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run.

What about the implementation team?

Our vendor team implemented the tool for us; the vendor team is based here in Bangladesh.    

What other advice do I have?

Maintenance only requires two or three people. At the moment both a Senior Executive and an IT manager are in charge of maintenance.

Besides wanting to see a faster connection speed I would like to see the expanded bandwidth, IP, and proprietary net settings feature included within the tool. 

I rate this product an 8 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Executive at a media company with 1,001-5,000 employees
Real User
Competitively priced solution with excellent threat intelligence
Pros and Cons
  • "Fortigate's most valuable feature is that it doesn't need a push policy when writing rules."
  • "Fortigate's hardware capacities could be improved."

How has it helped my organization?

Fortigate's threat intelligence service has improved how our organization functions.

What is most valuable?

Fortigate's most valuable feature is that it doesn't need a push policy when writing rules.

What needs improvement?

Fortigate's hardware capacities could be improved. In the next release, Fortigate should include SSL decryption.

For how long have I used the solution?

I've been using FortiGate for almost seven years.

What do I think about the stability of the solution?

Fortigate's stability is good.

How was the initial setup?

The initial setup was easy and took around half a day.

What's my experience with pricing, setup cost, and licensing?

Fortigate's pricing is competitive.

What other advice do I have?

I would give Fortigate a rating of eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kirubel Markos - PeerSpot reviewer
Senior Cyber Security Engineer at a tech services company with 11-50 employees
Real User
User-friendly setup, beneficial APIs, and reliable
Pros and Cons
  • "The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known."
  • "The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time."

What is our primary use case?

Fortinet FortiGate is used as a firewall.

What is most valuable?

The most valuable features of Fortinet FortiGate are the APIs. They are the most widely known.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately four years.

What do I think about the stability of the solution?

I rate the stability of Fortinet FortiGate a five out of five.

What do I think about the scalability of the solution?

I rate the scalability of Fortinet FortiGate a five out of five.

All sizes of organizations can use this solution. All levels of a company are using this solution.

How are customer service and support?

The support from Fortinet FortiGate could improve. They are not easily accessible when we need them. They could improve their response time.

I rate the support from Fortinet FortiGate a three out of five.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Fortinet FortiGate is very simple and user-friendly. The configuration for the solution is easy. The time it takes for the deployment depends on the environment of the company. It can take a week, but typically it takes three to four days.

What about the implementation team?

We have more than six certified engineers in our company that can do the deployment of the solution.

What was our ROI?

The customers have seen an ROI from using Fortinet FortiGate. They are satisfied with the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiGate is affordable. Most of our customers are on a three-year license to use the solution. All the features and support are included in the price.

I rate the price of Fortinet FortiGate a five out of five.

What other advice do I have?

I rate Fortinet FortiGate a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Systems & Network Administrator at a tech services company with 51-200 employees
Real User
Straightforward policies, flexible, and high availability
Pros and Cons
  • "Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand."
  • "When we cluster the two Fortinet FortiGate boxes together we have some issues."

What is our primary use case?

In my company, I'm using SSL VPN to connect external users who connect to our firewall to do some maintenance work. We have approximately 50 sites in our company and most of them are using Fortinet FortiGate.

What is most valuable?

Fortinet FortiGate's most valuable features are ease of use, flexibility, and most of the configuration we can be done using the GUI. When we compare Fortinet FortiGate with other solutions the firewall policy are very easy to understand.

For how long have I used the solution?

I have been using Fortinet FortiGate for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiGate has worked very well for what we are using it for. The stability is very good. It has very high availability.

What do I think about the scalability of the solution?

When we cluster the two Fortinet FortiGate boxes together we have some issues.
When one of the boxes is active, we can't see the HA box in the same console.

How are customer service and support?

We have not used the support from Fortinet FortiGate. We do all the support of the solution internally.

How was the initial setup?

The initial setup of Fortinet FortiGate was very simple and straightforward.

What about the implementation team?

We did the implementation ourselves.

What other advice do I have?

I rate Fortinet FortiGate an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of the Satellite Infrastructure and Operation System Department at a government with 1,001-5,000 employees
Real User
Supports many architectures, has a lot of features, and is useful for multi-tenant environments
Pros and Cons
  • "The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer."
  • "Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."

What is our primary use case?

We use it for a multi-tenant virtualized environment for public cloud services. We provide cloud services for the public sector.

We have two clusters with the latest version, and we also have two clusters that I would like to replace with the latest version. We have support from the vendor, and we're going to buy two new clusters.

How has it helped my organization?

We have all the solutions from Fortinet, and it integrates very well with all of them. I'm very satisfied with its integration with FortiManager and FortiAnalyzer.

What is most valuable?

The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer.

They are flexible in terms of installation. They support many architectures. They can operate with most major public cloud providers. It is a trend now to use hybrid solutions.

It has a lot of features, and it is reliable.

What needs improvement?

Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing. 

For how long have I used the solution?

I have been using this solution since 2015.

What do I think about the stability of the solution?

We're happy with its performance. I would rate it a 10 out of 10 in terms of performance.

What do I think about the scalability of the solution?

We are happy with its scalability. Its users are administrators. Our administrator team has about six people. The environment is set up as a multi-tenant, so each tenant has its own administrator for configuration.

It has been used every day since 2015. It is a core appliance for us.

How are customer service and support?

Their support needs to be improved. We're not at all happy with their support. It sometimes becomes very difficult to get a solution. We are not satisfied with their support for load balancing. The support we have for Cisco firewalls is much better. I would rate them a seven out of 10.

Which solution did I use previously and why did I switch?

We also have a Cisco solution in operation.

How was the initial setup?

Its initial setup is normal. It is not too complex.

What about the implementation team?

The deployment takes place with the help of an integrator. We have an integrator to help us deploy and install all the solutions. They analyze all the features that we need to use, and then we discuss and finalize the solution before starting with the installation.

We have five to six people in the network team.

What was our ROI?

We have seen an ROI with this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing scheme of Fortinet is better than Cisco. It is more logical.

What other advice do I have?

Before buying, I would advise thinking about the exact features that you need to avoid expenses. You must understand very well what you need for your daily operations and then decide on the features to buy.

Overall, we're very happy with their firewalls, but when we have issues or bugs, there are some difficulties in finding the resolution. In terms of features, we haven't found any problems. It has many features, but when we use a feature and it has some bugs, I expect better support.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.