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Device42 Room for Improvement

KA
Technical Officer at a tech services company with 11-50 employees

They always say and recommend that we should run one remote connector, and one discovery service for about 500 to 1,000 devices, which actually means the productivity of this remote connector. Even then, probably in different subnets, they'll also advise you to have different connectors. If they could make it so their remote connector couldĀ do as much as 10,000 devices, that would be better. Just one remote connector to manage about 10,000 devices and still not reduce its productivity would be perfect. That would be a bigger picture item. Then, we wouldn't need to install or set up more than one remote connector on different subnets. That's one thing they could do to improve their services.

It would be nice if they could add support tickets into IT service management.

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July 2022
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