Dell PowerEdge R-Series Reviews

My role in using or managing Dell PowerEdge R-Series is that I'm basically the HPC administrator, so my role is installing and taking care of applications on the HPC platform. We basically do rack maintenance and handle the software and application installations and maintenance on Dell PowerEdge R-Series servers.

While I'm not exactly clear about the features of Dell PowerEdge R-Series that are most valuable since it has been quite recent since I've used it, the Dell solutions have been helpful. The solutions from Dell PowerEdge R-Series are quite quick and targeted in the sense that they are more precise to the problem we're facing. The response times are also quite quick. In our organization, the team which is actually taking care of the HPC solutions consists of around six of us. The company as a whole is quite huge; it's a university with around 2,000 plus employees.

The solutions from Dell PowerEdge R-Series were targeted and quite quick, which was helpful. However, I think the approach towards the solutions could be improved. I realized during the session that we had a lot of back and forth before we finally arrived at the solutions. If this could have been made quicker or if there was a more convenient platform for discussions, it would have been much easier for us. I know another solution could be having a Dell engineer visit to look at the equipment, but if there was a quicker method, such as a video call to scan through the equipment and see what's happening, that might have worked better.

From my one instance with Dell PowerEdge R-Series, I find it targeted and quick, which makes me happy with its approach. For cases concerning applications or network arrangements, those can be solved quickly by sharing error reports. However, if it's something related to hardware, it could be improved; if there was a platform or solution that hastened that process, it would have been better.

I have been working in the current field for about a year and six months.

Regarding the stability and reliability of Dell PowerEdge R-Series, they have been quite reliable based on my experience and the support has been pretty good.

Currently, as we are expanding our resources, I think this will also include more customers and large scale resource utilization. Therefore, I would say that Dell PowerEdge R-Series will scale with our increasing hardware needs as with software support. I expect that when we scale this to a larger platform, it will be more helpful, especially since we will encounter more frequent cases, and based on the response time we experienced, I believe it will be equally helpful.

We haven't had many of these issues lately. I would rate Dell support around eight because they have been quite quick in their response and providing solutions. One of the cases was when one of the servers had a fault in it, and we couldn't figure out what the issue was. It was a GPU machine generating a lot of noise and heat. We tried everything that we could do from our side, but it really didn't work out. Later, we asked for Dell support, and then we figured it out. It took some back and forth discussions, but it ultimately turned out that one of the fans was at fault.

Before we used Dell solutions, I think we had been using HP machines, but this was in a different workplace and a different country altogether. I wouldn't be able to comment on the pros and cons of the previous HP solution because I had a different role there and wasn't closely involved with the hardware.

The team which is taking care of the HPC solutions consists of around six people.

With just this one instance, it was quite helpful, so I would say we have seen a return on our investment into Dell PowerEdge R-Series.

For the prices we offered for Dell PowerEdge R-Series support, I find the kind of response and assistance provided by Dell solutions to be quite excellent. I don't know if Dell PowerEdge R-Series plays a role in our AI initiatives because it's usually the customers who work with AI platforms and they have their own specific needs. Currently, we haven't heard any issues or requests from the AI team. I received feedback from Dell solutions once they reached out to us with an online feedback report. I have rated Dell PowerEdge R-Series an eight out of ten.

I have used Dell PowerEdge R-Series R730s for builders in the past, primarily for game-related machines, and we also use them for Perforce. As a game company that makes games, we primarily use them to run automated processes, build worlds, and similar tasks. Perforce is software that stores the entire game in a database.

The feature I appreciate most about Dell PowerEdge R-Series is iDRAC, which allows me to connect to the server without having to attach a screen to it. I can connect to the server from almost anywhere as long as I have an IP address, which is absolutely amazing because I don't have to go to the server room to physically work on the server unless it's completely dead and I need to restart it or something else is wrong with it. That's definitely my favorite part of Dell PowerEdge R-Series.

The stability and reliability of Dell PowerEdge R-Series have always been good with minimum downtime. There might have been one or two cases per year where it doesn't go as expected, but that barely happens.

At my current company, I have not yet needed to use their customer service, but at my previous company, I did a few times and that was acceptable.

I would say at the time, speaking from three or four years ago, I would rate the customer service as a seven because they solved the problem.

I only started working on the server side three or four years ago, and we usually used Windows 10 on those machines at the time because of a specific use case, but it was always good. We installed them within an hour easily, especially with imaging ready so we could image whenever we wanted, and it would take approximately an hour or so. Later on when we changed to virtualization servers, it was basically instant because we had the snapshot, and it got so good that at a specific point, I wasn't involved in installing anymore. We just let our tech team install it because they could kill it, make a new one, put it in their build farm, and that was great because it saved me so much time.

The stability and reliability of Dell PowerEdge R-Series have always been good with minimum downtime. There might have been one or two cases per year where it doesn't go as expected, but that barely happens.

For my current company, we still need to address scalability, but in my previous company, we went from Dell PowerEdge servers to a combination of Dell PowerEdge with NVIDIA's new video card for virtualization. Together with that, we were able to remove approximately 30 or 40 old Dell servers and replace them with three or four extremely fast, strong virtualization servers instead. That was definitely a great change because it saved us a lot of space, a lot of power, and provided flexibility for future expansion. In my current company, I haven't had the situation yet, so I can't really comment on that because we made sure we built the machines in a way where we wouldn't run into those issues. It is always possible to grow.

At my current company, I have not yet needed to use their customer service, but at my previous company, I did a few times and that was acceptable.

I would say at the time, speaking from three or four years ago, I would rate the customer service as a seven because they solved the problem.

Positive

I only started working on the server side three or four years ago, and we usually used Windows 10 on those machines at the time because of a specific use case, but it was always good. We installed them within an hour easily, especially with imaging ready so we could image whenever we wanted, and it would take approximately an hour or so. Later on when we changed to virtualization servers, it was basically instant because we had the snapshot, and it got so good that at a specific point, I wasn't involved in installing anymore. We just let our tech team install it because they could kill it, make a new one, put it in their build farm, and that was great because it saved me so much time.

I unfortunately don't know about the pricing because I'm not always involved with that; my current lead is involved with that more.

For my current company, we still need to address scalability, but in my previous company, we went from Dell PowerEdge servers to a combination of Dell PowerEdge with NVIDIA's new video card for virtualization. Together with that, we were able to remove approximately 30 or 40 old Dell servers and replace them with three or four extremely fast, strong virtualization servers instead. That was definitely a great change because it saved us a lot of space, a lot of power, and provided flexibility for future expansion. In my current company, I haven't had the situation yet, so I can't really comment on that because we made sure we built the machines in a way where we wouldn't run into those issues. It is always possible to grow.

I unfortunately don't know about the pricing because I'm not always involved with that; my current lead is involved with that more.

I know there are other solutions, but every company I've worked at has always used Dell, so I'm accustomed to using Dell machines in a general sense. That's also why I love iDRAC and the functionality I mentioned earlier, because it's very accessible with Dell machines. I don't know any better alternatives.

We're using the Dell PowerEdge R-Series R730 or the R740.

The current company I'm working at is approximately 150 people in our local office, but we are a global entity, so we must be above 10,000 employees.

I have used both Intel and AMD processors in Dell PowerEdge R-Series, and in my previous company, we used some Threadrippers for some of the machines, but it was mostly Intel, and the specific models I don't fully remember.

It depends on what you're looking for because if you're looking for AMD Threadripper, it's going to beat the Intel ones because AMD Threadrippers are usually super fast. In that case, I definitely prefer the Threadrippers.

The current company doesn't have many Dell machines, only a few, but we use Intel in them.

I've grown in positions; I used to be a support person, and now I'm more of a server person, so I try to fix issues myself because it's usually easier and you learn a lot from it. Sometimes you are stuck and do need support. In my current company, I haven't done much with the servers yet because they're running and doing their job, so I haven't had many opportunities to fix things when something is broken because it hasn't happened much.

We're happy with Dell, and we are in talks with Dell, as my lead is in talks with Dell to get more machines or something similar.

I gave this review a rating of eight overall.

We use Dell PowerEdge R-Series for virtualization platforms, VMware and OpenStack nowadays. 

Since I work on the Microsoft team, we utilize it for SQL Server clusters, Microsoft clusters, file shares, and other types of clusters. Dell PowerEdge R-Series plays a role in our organization's AI initiatives, though I'm not entirely aware of all the initiatives in the company. 

Dell PowerEdge R-Series is used for everything in our company. We have some AI use cases and are currently using GPT in-house, however, I'm not on the team that has deployed that. I'm just on the end-user end of the spectrum.

Dell PowerEdge R-Series has given us a stable platform to build on. That is significant for us because we do high-frequency trading, so stability and performance are crucial. We have had some specific use cases that Dell has helped us develop and deliver.

I would say the pain points are better power usage and consumption; that's not up to Dell, that's up to the CPU manufacturers.

I've been working in my current field for about 20 years.

I see Dell products growing with our future needs. The Dell PowerEdge R-Series is as scalable as they can be, as they have consistently demonstrated their ability to support us in specific use cases. They will go out of their way to support us and create new products that they will sell to everybody else, making it a win-win for both of us.

I wouldn't personally evaluate Dell customer support. I don't interact with customer support directly, but people in my company work extensively with Dell's customer support, and I can see the results. I would rate them 9.5 out of ten for customer support, and also in terms of having the technology to meet demand.

Positive

Prior to adopting Dell PowerEdge R-Series, I used other solutions such as HP and IBM to address similar needs, howver, that was many years ago. If I had to draw a comparison against Dell, HP would be as close to Dell as it can get, but not as supportive as Dell is.

In using and managing Dell PowerEdge R-Series, we don't rack them since that's handled by the particular team that manages it. However, we build them from the ground up. After they've been racked, cabled, and everything else, another team manages to scout them and have all the line of work, drivers, firmwares, and everything installed. Then it comes to our hands, and we have the OS installed and built from there.

Regarding pricing, setup costs, and licensing, we have VMware, so license costs went through the roof in the past couple of years. Now we're moving away from VMware onto competitors or other players. We are still using the Dell PowerEdge R-Series.

My advice to someone who is considering Dell PowerEdge R-Series is to go for it. I rate Dell PowerEdge R-Series solutions as a ten out of ten based on the stability, robustness, maintainability, troubleshootability, and the speed of the throughput of the servers.

My role in using and managing Dell PowerEdge R-Series is as Chief Operations Officer, or COO. My main use cases for Dell PowerEdge R-Series are running VMware workloads.

I appreciate Dell PowerEdge R-Series because it is a well-integrated system with everything properly aligned, including cooling, the capacity for DIMMs, and the CPUs that are supported. It represents the complete package.

Using Dell PowerEdge servers has affected the overall flexibility of my operations through standardization because we could always order more of the same unit, which accelerated our processes.

Using Dell PowerEdge servers has helped reduce my Total Cost of Ownership in that while cheaper options may exist, they always result in downtime costs. If Dell managed to save us from downtime, then the investment is worthwhile.

Using Dell PowerEdge servers has not helped reduce any unplanned production downtime, and I have no comparison available.

I have not seen any benefits from running AI workloads on Dell PowerEdge servers yet.

I believe Dell PowerEdge R-Series is excellent as it currently stands, and I do not have any suggestions because I think they are already perfect.

I have been working in this field for 22 years.

I would evaluate customer service and technical support by giving it a score of 8 out of 10.

Prior to adopting Dell PowerEdge R-Series, I was using another solution where we built servers ourselves, and the maintenance part required having a lot of different parts in stock. We had a very large stock, but we were always missing the one unit we needed that was broken in the server. The maintenance process being handled by Dell was the significant advantage for us.

Before selecting Dell PowerEdge R-Series, I considered using Supermicro and Tyan at the time, which I believe no longer exist. Dell stood out to me in the evaluation process because of the best support, maintenance, hardware, and firmware.

I would rate Dell PowerEdge R-Series an 8 out of 10 overall, not a perfect 10 because sometimes things go wrong, such as when an engineer makes a mistake. We had one instance where we shut one server down, and the engineer sent by Dell targeted the wrong machine, powered it down, and then we had two servers in an outage. I would definitely advise to purchase them.

I assess the new Dell PowerEdge R-Series servers for energy consumption as being approximately 40 percent more effective with power, but we cannot purchase them at the moment because of hardware shortages.

My impressions of Dell PowerEdge services impacting my organization's sustainability goals are mainly about power efficiency in our business, which represents that 40 percent improvement. However, we cannot purchase them, and that is unfortunate.

My overall review rating for Dell PowerEdge R-Series is 8 out of 10.

I have been using Dell PowerEdge R-Series for more than a year, and I also have one for personal use. I use it with Hyper-V as a server to make virtual machines. Beyond that, I use it with Active Directory, print server, and backup server functionality. It is mainly used for everything related to virtualization.

The iDRAC is a feature I find very useful because every time I needed to do certain things, by using iDRAC everything was gathered together. I am on my own site, so I have not really had the opportunity to test it remotely, but on-site, I have everything at my fingertips. In terms of usefulness, that is where I struggled the least when I needed more information. I always found everything I needed when I went through iDRAC. As long as it works, I stick with it.

It mainly improves organization when there is a failure because I need it in terms of speed. On the server side, most of the time I have to start the application and search. On iDRAC, I find things much more easily. As I use it more and more, I go faster over time. It is not necessarily me who configures everything at the various clients. The difference is that each server, each client, will set up their own favorites and taskbar icons. Whereas with iDRAC, I do not modify it, everything is in its original state, so we know where to find things, and it is not arranged according to each client's preferences.

I do not know what could be improved in general for Dell PowerEdge R-Series right now. I may not have enough hindsight to know the features I am missing or that I would like to have in future versions. That is also why I do not have any ideas at the moment. Later on, I might get back with suggestions next year when I need it.

Otherwise, I have not had any negative points so far. I was trying to find an option in iDRAC and re-downloaded it from the Dell site. The option still was not there. I felt as though I had not changed the version. Maybe it is on the website itself where it shows that there is this or that option, or maybe it was a plugin I was missing, but I do not remember the name.

For example, I have an old R230, and I have a problem with a fan. I cannot determine that the fan needs attention without putting the alarm on this fan. This puts the whole server in an error state, even though the problem does not come from the fan because it has been replaced. It is really on the motherboard side, and investing in a motherboard on a server that is a bit old is a bit wasteful. If I could have directly in iDRAC, in the options where the alarms are, really disabled everything that was alarms, that would have prevented the fans from running at full speed. From an admin point of view, I could have disabled it and said that the others were working, or even at a pinch, if three are needed at minimum, it is not a big deal to move it to four. You would still have the same cooling system. That is the only flaw I have to this day.

There was a leased PC product, unfortunately. However, when I called support, I know that for the warranty, the technician came very quickly. I think that if that had been for a server, it would be the same because I do not think they have different services with different field technicians. When I needed to go through support, it was quite fast and the appointment was kept.

Positive

I wanted to start up my local language model locally and I am waiting to solve my server problem so I can deploy it. I wanted to try running my local language model with retrieval-augmented generation, and unfortunately, I have to wait. I will try it on it, even if it is on old hardware that will respond much more slowly. I am still going to test this solution, even if it is on old hardware.

Because it is modular, depending on what is needed, I can scale up more or less depending on the various companies. There is quite a wide range. For all Dell products, having worked with all three brands—HPE, Lenovo, and Dell—at the business level, the leasing solutions they offer allow companies to adapt according to what they can do and invest in a fleet where about 25% of PCs are replaced each year. That is still a budget to put out. On the server side, each time they are replaced, we always manage to find solutions that are modular according to their needs.

In my case, where companies do not necessarily have an IT team present every day, having tools Dell Support installed keeps everything up-to-date. Once all the tools, for example Dell Support, are installed, the support for everything related to updates, once it is installed, when Windows Update runs automatically, you are going to get the updates when Dell releases them. This keeps everything up each time, and if I am not there, it will run. There are some things that are critical where Microsoft automatically triggers their reboot, and that sometimes causes some yelling, but it still allows updates to be done. That is a tool that is pretty good for a company that does not necessarily have an on-site IT department.

Based on what I see in the field, it is where I have the fewest problems, so that already was major. My preference goes that way. For other hardware, when I need to reimage workstations, with Dell I go directly with the Dell-made PXE via the download. I really start again from scratch. It is still easier to reimage back to factory state than to go through the other two. With Dell, it just goes by itself.

For me, it is more for my clients because the less time I spend fixing problems that should not exist, the more I can sit down and really focus on real, concrete problems. When it is really user problems that normally we should not have, that matters.

Depending on how you order your server, you do not keep the server for ten years, although some will keep it for ten years. Mainly I try to keep it for about five years, and that is a good average. I try to see over five years whether the company will need to replace it. Mine must be ten or fifteen years old. That is why, for small and medium enterprises, if I aim for five years when ordering it, I will try to get one that is a bit more powerful so that if they grow, they still have something in reserve. I did not change it because something was lacking. Each time it has changed, it is really based on the number of years.

I gave it a nine because I have not had any issues as such. That is because, with the download, they said there was the option in the package that was not there anymore. Maybe it was because they had not updated the website. My overall rating for this product is 9.

Our use case includes internal workloads, as we do have a virtual infrastructure based on VMware.

Dell does not yet play a role in our organization's AI initiatives; this is the first time I heard about AI-driven workloads on-premise, something we had not thought about before.

For supporting our growth or operations, Dell PowerEdge R-Series helps us to have our virtual workloads on them, which is the same question as with HP.

The most valuable feature, which is part of the decision to go with Dell, was a cost decision; we could have gone with Cisco or HP as well, but Dell has a very good product portfolio and a very broad product environment.

I think now there are no pros and cons versus HP because all systems are very similar; they provide computing power, resilience, and security features. The pro now is having a Dell ecosystem, as we use Dell clients, Dell PowerEdge R-Series servers, and Dell support, which is why we are married to Dell.

The benefits my organization sees from having these Dell PowerEdge R-Series servers are the same as we would have seen with HP servers, as we have computing power and storage.

If there is something I would like to see fixed, even if it's small, it seems that the orchestration of many Dell PowerEdge R-Series servers is very complicated; using Dell Server Administration software could be easier for managing many Dell PowerEdge R-Series servers.

I have been using Dell PowerEdge R-Series servers for about 25 years, which includes 20 years of direct experience with them.

When it comes to evaluating the stability of the solution, I think about reliability and that kind of aspect.

Reliability is a very good point at Dell; in my experience, the durability and reliability of the products are very good, as we still have systems that are 10 years or older and are still running.

I feel the solution is very easy, scalable, and very good for our organization's long-term plans.

I do see Dell products growing with our future needs.

I evaluate the support overall as good.

The reasons are that it is responsive, fast, and problems are solved in time.

I would rate the support around an eight or a nine; everything works as expected, so the integer I would give is 10.

Positive

From Dell, we previously used Compaq.

I have been around for a while in the business and can share that we used Compaq before switching to Dell.

I am responsible for the deployment of Dell PowerEdge R-Series rack servers.

Regarding pricing and licensing, I think it's fair and similar to the competitors; you have to negotiate with partners and vendors, so I believe the pricing is fair.

The most valuable feature, which is part of the decision to go with Dell, was a cost decision; we could have gone with Cisco or HP as well, but Dell has a very good product portfolio and a very broad product environment.

My advice for others evaluating the product would be that if you are looking for a stable system, good support, and performance, then going with Dell ensures you are safe.

Overall, I would rate the product as a very good product, giving it a 10, as I do not have any complaints about it.

When integrating Dell PowerEdge R-Series into our monitoring system, we measure the performance of the systems, including the CPU, using PRTG as our benchmark. I have given this review an overall rating of 10.

Dell PowerEdge R-Series servers are used for different use cases, including now in a Dell APEX model for virtualization. The VMware environment runs on these servers. The servers are used for backup, and the Veeam backup infrastructure has been organized based on Dell servers.

Since there has not been much contact with AI yet apart from Copilot from Microsoft, the considerations regarding its use with Dell PowerEdge R-Series are only just beginning. If the organization continues to rely on Dell servers, the PowerEdge servers, or if there are other series that are supposed to be better for AI, those will come into play again.

Dell PowerEdge R-Series demonstrates tremendous robustness, which is one of the main reasons for continued use. Over many years, there have been maybe one or two minor defects. Support is great when needed. The sales consulting is top-notch, and the delivery speed from Dell with Dell PowerEdge R-Series is incredibly good.

Dell PowerEdge R-Series has very good management functions and remote management functions that, with many others, first have to be purchased additionally at high cost, and this is really practical.

Basically, without Dell PowerEdge R-Series servers, it is difficult to do anything for small and medium-sized companies. If the price-performance aspect is right, then they contribute something to the success of the company.

The price-performance ratio with Dell PowerEdge R-Series has always been very good. Everything needed is in the servers.

What has become really bad with Dell PowerEdge R-Series is the support in India. The people there have a very hard-to-understand accent and the technology they work with is very cheap headsets with very poor connections, and they appear to be sitting in a train station from the way it sounds. Doing support with them is not enjoyable, so if you have to rely on Indian support, it is not a success factor.

Quite often recently, support has been routed to India, but those were mostly software issues, recently with VMware topics. Over the course of the day, either the service is the best there is or the service is bad, but nothing in between. The uncertainty of which region will handle support, whether the UK, the USA, or elsewhere, is concerning. On the last call, the last update was carried out via India and went completely wrong. The start was 8 a.m. and it was supposed to last six to eight hours. The call finished the next day at approximately 9 a.m. During that time, I was transferred by phone all around the world, and only when I got out of India did solutions start to come.

One time with Dell PowerEdge R-Series, there was a defective RAM module and one or two power supplies that broke, which were probably caused more by external influences than by production faults, so nothing negative can be said about the servers.

On a scale of one to ten for support, since it is mixed and there is an American system, a seven sounds fair. In Germany, since Dell has American standards, a seven for them is already a concern that needs to be followed up on regarding what is not okay. Cheap is not always better.

Positive

Before Dell PowerEdge R-Series, the previous solutions were probably Fujitsu Siemens or self-built servers, but the organization has been with Dell for a long time because it just runs well.

The reason for switching to Dell PowerEdge R-Series was because the systems were flawless in terms of price-performance, and the support was affordable. For the organization, it always comes down to price-performance, and Dell has always scored tremendously in that respect and is still keeping that up.

Installing or commissioning Dell PowerEdge R-Series servers is especially straightforward thanks to the pre-configured images from Dell. The installation images are basically idiot-proof. If you can follow instructions, you can do it. It is a similar level to following complex assembly instructions. Halfway through, you may dismantle again and reflect once more.

Servers are basically only licensed against software, which means you have to license the software. The servers themselves rarely have their own licenses, so licensing questions specific to Dell PowerEdge R-Series compared to other servers do not quite make sense in that context. The review rating given for this product is ten out of ten.

Dell PowerEdge R-Series serves many purposes in my organization; some servers function as AD servers, some as databases, and we even have Hyper-V, hyper virtualization, and cluster servers.

All of my use cases for Dell PowerEdge R-Series are main, including SQL database server, AD cluster, and file server.

My current workloads on Dell PowerEdge servers include database and intranet servers, which are hosted on these servers. We chose those workloads for our database, domain, and file server needs.

The best feature that Dell PowerEdge R-Series offers is iDRAC, which I love very much. It has helped us remotely troubleshoot IT devices and servers and monitor them. We can troubleshoot any kind of issue and access it from the same or another network, providing console access directly to the chassis and motherboard.

The iDRAC feature helps my team greatly when dealing with server issues or maintenance. We have troubleshot from home as well. In one scenario, the server dropped and was stuck in BIOS password, so no one could access the server room. However, we accessed the chassis directly, provided the password, and it started.

Regarding hardware reliability, it is the best thing about Dell PowerEdge R-Series. I have not seen much failure in hardware, and it has been very smooth and working. Hardware quality build is very important, and throughout my career, I have seen only one time that the server chassis has failed in the last ten years, out of around almost fifty to seventy servers.

Dell PowerEdge R-Series has positively impacted my organization by maintaining uptime. We have already kept a primary and secondary backup server which demonstrate its reliability.

Having a backup with Dell PowerEdge R-Series results in no downtime. If there is downtime, we can directly switch to a secondary server, creating an environment with no need for downtime.

Dell PowerEdge R-Series is already better, and I don't have many things to wish for as improvements.

I can mention compatibility about Dell PowerEdge R-Series, as there is one disadvantage regarding parts. We don't get the parts easily.

I give it a nine point five because of parts availability. We don't get parts from anywhere else and have to rely on Dell only.

I have been using Dell PowerEdge R-Series for almost thirteen years, and my first experience was with Dell PowerEdge R220, which I first used around 2013.

Dell PowerEdge R-Series is very stable.

Dell PowerEdge R-Series offers much higher scalability.

Customer support for Dell PowerEdge R-Series is very costly. We have faced that while they provide support, it comes at a high price.

We previously used HP and Supermicro computers and servers, but we haven't switched completely. We are using a hybrid system where some servers are HP and Supermicro, but most of what we have is Dell.

We can say that we have saved money with Dell PowerEdge servers because if we had gone with other servers over ten years, we would have had to change them. The servers we are working with have a lifespan of almost more than ten years, leading to cost savings.

My experience with Dell PowerEdge R-Series pricing, setup cost, and licensing reveals that pricing is high compared to others, but the durability of the hardware is good. That is why we have gone with Dell. We haven't taken any extra license such as iDRAC because what is included works fine.

Before choosing Dell PowerEdge R-Series, I evaluated HP as another option.

I recommend that others looking into using Dell PowerEdge R-Series should go for it.

Using Dell PowerEdge servers has improved the overall flexibility of my operations and business.

Dell PowerEdge servers improved flexibility because we don't have to experience downtime given the hardware's low failure rate, which is ninety-nine percent reliable and very durable.

Dell PowerEdge servers support sustainability in my organization through longer hardware lifespan. We are using Dell servers that are more than twelve years old and still working perfectly now.

Using Dell PowerEdge servers has helped to reduce unplanned production downtime due to hardware durability.

I give this product a rating of nine out of ten.

My main use case for everything that is Nutanix is VDI, and we also have the database server afterwards and RDS servers, with multiple use cases.

The standout feature for me is Dell's iDRAC management interface. It is significantly better than what some competitors offer. Since our data centers are located off-site, iDRAC provides us with full remote access to the entire system configuration, which is an essential advantage for our operations.

We have access to everything remotely at the iDRAC level, which is really good.

What I think could be improved about Dell PowerEdge R-Series is lower prices; otherwise, in terms of functionality, with the configuration we order, we have what we want, so I don't really have any improvement that quickly comes to mind.

I have been working in my current field since 2013, so it's been 12 years.

What distinguishes Dell PowerEdge R-Series servers compared to others is their reliability, as we have very few failures; apart from a disk from time to time or a memory stick from time to time, we never have failures on the servers.

Dell PowerEdge R-Series does help with the growth of my organization, as it's easy to order again and integrate into the existing cluster.

I have used technical support at some point.

My experience with technical support was very good, rated 9 out of 10.

They helped me with some hardware problems, specifically on hardware support.

Positive

The deployment of the servers involves several data centers, and with the XC series range, we deploy them according to our needs for Nutanix clusters, which are specific to the workload we're going to put on them, and we do the deployments with Nutanix tools to deploy the solutions on Dell PowerEdge R-Series.

In terms of the return on investment since we've had the system, it has not been particularly significant.

Before Dell PowerEdge R-Series, we considered adopting HPE, we conducted a side-by-side comparison before ultimately choosing Dell.

In the company, I work with the CNAF, which is the Family Allowance Funds, providing benefits to residents.

I didn't mention AI, but it is important for us to consider our AI initiatives.

At the moment, we are in testing for AI, similar to how we do tests on the cloud part, as we start defining the use cases a bit, and then, of course, there will be a study to switch to the on-premises part.

The company has about 1000 people.

Dell was chosen because it's historical, and on price and features too; they were the first on the XC series side, it was Dell, and we've stayed with them for 10 years.

We have performance metrics or indicators with Grafana and Prometheus behind our monitoring, which help us know if the system is working well.

In terms of time and ease, the servers are racked by the people who manage the data center, and then we access the iDRAC and do all the system configuration.

In the long term, I see that it can work for us; it's a good solution.

I would give this product an overall rating of 9 out of 10.

My role in using or managing Dell PowerEdge R-Series includes installing, marketing, selling, and maintenance. My company uses Dell PowerEdge R-Series for specific use cases such as storage servers, application priority, SAP, and all others including Active Directory.

The features of Dell PowerEdge R-Series that I appreciate the most include the remote maintenance, specifically iDRAC. Having this product benefits my company because there are many manufacturers, such as HP, and after experiencing Dell PowerEdge R-Series, the simplicity makes it very straightforward to manage and configure. Dell PowerEdge R-Series has supported growth and operational success because it is very reliable and a good manufacturer. Dell PowerEdge R-Series has features that specifically cater to the needs of small or medium companies.

I don't think I need to change anything about Dell PowerEdge R-Series.

I have been using Dell PowerEdge R-Series from the beginning, for 25 years.

The stability and reliability of the platform are very stable and reliable; that is why I am working with them.

I basically use the SMB client, so I don't need to add features or servers to increase the ability to extend; if I need to change a server, I just replace it.

When I have a problem or question, I call customer service, and they keep checking with me until the problem is solved. I would rate the customer service and technical support as a 10 out of 10.

Positive

I was using HP as another product in the past. I changed because I had a problem with the support for HP, and everything in HP requires adding features and isn't simple; the simplicity is not comparable.

The biggest return on investment for me when using Dell PowerEdge R-Series is that everything is working smoothly; I don't need to return to the customer to change parts.

My experience with the pricing, the setup cost, and the licensing is that, when compared to other manufacturers, the pricing is good.

Dell PowerEdge R-Series does not play a role in my company's AI initiatives. The R series is suitable for me, for approximately 100 clients, so it's basically the main product that I use. My advice to other companies considering Dell PowerEdge R-Series is that Dell is a very reliable and long-lasting company that leads the market and technology, so I recommend Dell PowerEdge R-Series.

On a scale of 1-10, I rate Dell PowerEdge R-Series a 10.