We specifically outline our use cases of Dell PowerEdge R-Series as using it for VMware virtualization and databases running bare metal.
Director Of IT at Shift4
Provides reliable virtualization and database support while reducing overall operational costs
Pros and Cons
- "Dell PowerEdge R-Series scales with the growing needs of my company as we add more servers and expand the clusters, making the process straightforward."
- "The features of Dell PowerEdge R-Series that I appreciate the most are the central management and the surrounding software as they're integrated and easy to use."
- "Reduced cabling and improved power consumption management would be beneficial improvements."
- "Reduced cabling and improved power consumption management would be beneficial improvements."
What is our primary use case?
How has it helped my organization?
Dell PowerEdge R-Series benefits my company. It provides superior price performance compared to other vendors.
What is most valuable?
The features of Dell PowerEdge R-Series that I appreciate the most are the central management and the surrounding software as they're integrated and easy to use.
It's supporting growth and operational success. We're buying more and more PowerEdge R-Series instead of other vendors like Cisco and HP, and we're growing with additional hardware.
Dell PowerEdge has features that specifically cater to the needs of small or medium companies. It's the cost-effectiveness and good quality of the product that make the difference.
What needs improvement?
I would recommend Dell PowerEdge R-Series enhance more features such as AI. We're not there yet.
Additionally, reduced cabling and improved power consumption management would be beneficial improvements.
Buyer's Guide
Dell PowerEdge R-Series
October 2025

Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,760 professionals have used our research since 2012.
For how long have I used the solution?
I've been working in my current field for 25 years and I have been using Dell PowerEdge R-Series for four years.
What do I think about the stability of the solution?
Regarding stability and reliability, the software performs excellently and the hardware has proven robust. We haven't needed to replace any hardware components in four years of operation.
What do I think about the scalability of the solution?
Dell PowerEdge R-Series scales with the growing needs of my company as we add more servers and expand the clusters, making the process straightforward.
Our company has 7,000 people.
How are customer service and support?
The customer service and technical support are exceptional, with fast response times and prompt solution delivery.
I would rate the customer service and technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before choosing Dell PowerEdge R-Series, I used Cisco UCS and HP servers, however, we have now moved exclusively to Dell.
How was the initial setup?
The deployment is very easy.
What was our ROI?
The biggest return on investment when using Dell PowerEdge R-Series is the relatively low initial investment and maintenance contract renewal costs compared to other vendors, making it more economical overall.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup cost, and licensing have been very competitive compared to other vendors, which influenced our decision to choose Dell PowerEdge R-Series.
Which other solutions did I evaluate?
The main difference between Dell PowerEdge R-Series and Cisco is that Cisco offers better management perspective due to its concentrated nature.
We use Dell PowerEdge R-Series, where we can utilize standalone servers rather than blades or a managed solution.
What other advice do I have?
My advice to other companies considering Dell PowerEdge R-Series is to try the proof of concept and experience its excellent performance.
I rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 17, 2025
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Senior Radio Frequncy Systems Engineer at a tech services company with 10,001+ employees
Improved data processing and faster deployment for higher efficiency
Pros and Cons
- "Dell PowerEdge Rack Servers scale with the growing needs of my company."
- "I'd give Dell PowerEdge Rack Servers a rating of ten out of ten."
- "Dell PowerEdge Rack Servers could be improved in areas such as cooling."
- "Dell PowerEdge Rack Servers could be improved in areas such as cooling. I've seen some demos of Dell working with Vertiv to manage things such as that, so a combination of air cool and liquid cool."
What is our primary use case?
The use case for Dell PowerEdge Rack Servers is digitizing and processing of data, but I can't say more. I can't be more specific.
How has it helped my organization?
The benefits my company has realized from using Dell PowerEdge Rack Servers range from collating information to simulating different physical objects such as antennas and radar type applications.
What is most valuable?
What I find valuable about Dell PowerEdge Rack Servers is the adaptability to configure, based on one or multiple processors, taking advantage of the number of cores, the ease by which it works with the Tensor Cores of the GPUs, and that's the most value in terms of processing speed and large scale problems.
Dell PowerEdge Rack Servers play a role in our company's AI initiatives, however, that's a new area for us. We've been exploring the idea of collaborating, in terms of how we can leverage AI for our data processing, and more importantly to better be able to predict different scenarios. But I'm not involved in that aspect of it just yet.
What needs improvement?
Dell PowerEdge Rack Servers could be improved in areas such as cooling. I've seen some demos of Dell working with Vertiv to manage things such as that, so a combination of air cool and liquid cool.
That's one aspect. The other aspect is the form factor; it's pretty big, takes up a lot of space. However, as the technology of the GPUs improves, we could probably do the same workload with less add-ons, and that would simplify that problem. From what I've seen here, Dell is already working with partners to address these concerns.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers in my organization for about five years.
What do I think about the stability of the solution?
Reliability was a big issue for me when I switched to Dell PowerEdge Rack Servers. The previous solution had reliability issues.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers scale with the growing needs of my company. It works since we can deploy images quickly. We can hot swap things. As we scale, it's just a matter of having the vision to have enough space and physical infrastructure to do that. As far as the server resources and software resources, it's pretty easy.
How are customer service and support?
I assess support from Dell as excellent; what I most appreciate is the regional support. At the enterprise level, there's always someone to talk to, to reach out to.
The sales reps stay in the loop and they constantly stay in touch. It's fairly easy to pick up a phone and call someone and get to the right place. What I appreciate is even if they don't know or they're not immediately sure of a solution to our problems, they'll quickly point us in the right direction.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before selecting Dell PowerEdge Rack Servers, I didn't have such good luck with HP. HP Enterprise doesn't work for me. I've had some successes with custom-built servers, but in terms of price, eventually at scale, they become cost-prohibitive. That's one of the reasons why we moved towards the Dell solution over the years. In terms of cost, reliability, the ability to work directly with them to spec different systems and get them supplied on a decent lead time works. The other vendors don't work so effectively.
How was the initial setup?
The deployment is easy. I can I can dump images on the server and just send it off and install it. It's hot swappable in a sense, the way we had it configured. It's very easy.
What was our ROI?
The speed of Dell PowerEdge Rack Servers is valuable to me. The benefit for higher speed and more accurate results is less development time and faster time to market in some aspects, and better return on the investment overall.
In my immediate case for antenna analysis, Dell PowerEdge Rack Servers offer a reduction from days of computing to half a day or hours. It's ten-times improvement when combining processor cores and Tensor Cores in the same form factor. In terms of radar analysis, we can process more objects; it's four-times improvement in the number of objects we can keep track of at the same time.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing of Dell PowerEdge Rack Servers is somewhat skewed. In the beginning, we used a lot of resources, in terms of dollars, to try to do everything ourselves. What we're finding over the years is Dell works with other partners to make that easier, so we can actually save a lot of time by having other people with the right expertise do things. That's not so much an issue anymore because we've figured out how to keep our costs moderate by working with Dell directly and their partners.
Which other solutions did I evaluate?
I did have another solution addressing the same needs before Dell PowerEdge Rack Servers, and that's where the competition comes in.
What other advice do I have?
My role in using Dell PowerEdge Rack Servers is to figure out what the system needs for the work, or for the processing that we need and assist with purchasing of that stuff. On a technical level, I'm also collecting the data from our instruments and making sure that data is processed to provide usable, actionable information.
My advice to other companies who are considering Dell PowerEdge Rack Servers is definitely to get directly with Dell. Get direct contact with the support group and that will get you to the engineering level. Dell will work with you to develop and spec a system. Once you spec it, if your ambition is to scale and grow, that can always be part of it. That initial, direct working relationship with Dell is my best recommendation of where to start. Trying to do it on your own, you won't necessarily understand. You may understand the current technology, yet you may not understand where that technology is going or the vision of Dell. Dell can show you that vision, and you can now architect a system that takes advantage of that in the future to minimize your replacement costs down the road. So before you do anything, pick up the phone and start working with one of the engineers or application engineers; that works best.
I'd give Dell PowerEdge Rack Servers a rating of ten out of ten. Those guys are easy to talk to and easy to work with.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 21, 2025
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Dell PowerEdge R-Series
October 2025

Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,760 professionals have used our research since 2012.
System Engineer at Federal Data Systems
Out-of-band management simplifies remote server tasks and enhances operational efficiency
Pros and Cons
- "I have not experienced any performance issues with the Dell PowerEdge Rack Servers."
- "The ability to do everything through that iDRAC interface is a key for us, allowing us to perform tasks remotely without needing to physically touch anything."
- "The licensing of the different formats of the iDRAC is somewhat annoying."
- "The licensing of the different formats of the iDRAC is somewhat annoying; I understand why they do it, but if you have the iDRAC license, you should have access to everything."
What is our primary use case?
Our use cases for the Dell PowerEdge Rack Servers involve reselling the servers to our customers as a Dell VAR reseller, and internally, we use them for our own lab environments, testing, and evaluating the servers for our customers in advance to see how they're doing.
What is most valuable?
The most valuable feature we find in the Dell PowerEdge Rack Servers is the iDRAC. We value the iDRAC for its out-of-band management for the servers; servers are servers for the most part, but the iDRAC is the bread and butter of the PowerEdge server series. The ability to do everything through that iDRAC interface is a key for us, allowing us to perform tasks remotely without needing to physically touch anything. Everything can be done through APIs via the iDRAC, making it a very powerful tool we rely on regularly. Its integration into other products, such as OpenManage Enterprise, drives us to use the Dell PowerEdge Rack Servers as a whole.
The Dell PowerEdge Rack Servers have benefited our organization greatly since we sell numerous units for our customers. We are working with HPC systems for our customers, and it really is the bread and butter product. Everything starts with compute, and that's the Dell PowerEdge Rack Servers for you.
The Dell PowerEdge Rack Servers are doing a pretty good job; they're moving towards liquid cooling and making it more accessible. The form factor is nice, and they're easy to work on as far as tools and everything.
What needs improvement?
The licensing of the different formats of the iDRAC is somewhat annoying; I understand why they do it, but if you have the iDRAC license, you should have access to everything. I don't understand why it needs to be sliced into levels such as essential for the bare bones; everyone's going to use Enterprise anyway, so in my opinion, we don't need that many levels of licensing for iDRAC.
For how long have I used the solution?
I've used the solution for five years now.
What do I think about the stability of the solution?
I have not experienced any performance issues with the Dell PowerEdge Rack Servers; however, we have experienced downtime. It's usually due to environmental issues in a lab, not due to of the server itself.
We have had crashes due to hardware failure. The causes for that have been memory DIMMs and hard drives that needed to be replaced. I should note that they've never caused any outages or crashes; they went bad and had to be replaced. Thanks to the redundancy, they didn't cause any crashes that I can think of.
We've had operating system crashes yet not hardware-based ones. I would assess the overall stability and reliability of the Dell PowerEdge Rack Servers as very good; it directly relates to no crashes.
What do I think about the scalability of the solution?
The Dell PowerEdge Rack Servers scale for our company absolutely, as we are a small company.
The Dell PowerEdge Rack Servers don't necessarily cater to small businesses and small-medium businesses; it's usable yet not really catered to. It caters more to enterprises.
How are customer service and support?
I have worked with customer support before. My impressions of Dell PowerEdge Rack Servers support specifically are that they are usually fine. I don't need to engage technical support as much as some of the other products because it's straightforward. Usually, it's break-fix type of situations, and that's always pretty easy and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have evaluated other server solutions. We have reviewed HP, Supermicro, and Penguin Computing servers in the past. We go with Dell PowerEdge Rack Servers because we are a Dell Titanium partner. We have a long-standing relationship that allows us better pricing and discounts.
How was the initial setup?
The Dell PowerEdge Rack Servers are very easy to deploy; it goes right back to the iDRAC, which makes it super easy.
What's my experience with pricing, setup cost, and licensing?
The iDRAC is really the only thing you license on a Dell PowerEdge Rack Server.
What other advice do I have?
We are using blades, multi-use chassis, and rack servers from the Dell PowerEdge Rack Servers; no towers. We do use the Dell PowerEdge Rack Servers for AI initiatives. In terms of AI usage, we have developed our own AI, such as a large language model chatbot for internal use to import documents and perform tasks. Anything beyond that, we are unable to discuss.
On a scale from one to ten, I would rate the product overall a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: May 21, 2025
Flag as inappropriateInformation Technology Operations Manager at a manufacturing company with 201-500 employees
Offers the best price, performance, and reliability
Pros and Cons
- "The feature I appreciate the most about Dell PowerEdge Rack Servers is the reliability. I have tried other manufacturers and servers both personally and in my job, and it's clear that the Dell PowerEdge offers the best price, performance, and reliability; there's really no contest."
- "The feature I appreciate the most about Dell PowerEdge Rack Servers is the reliability."
- "I wish that Dell had a competitive product to the HPE MicroServer because if they did, I would buy them, not in their hundreds, but certainly in their tens, especially in my capacity as an MSP."
- "I wish that Dell had a competitive product to the HPE MicroServer because if they did, I would buy them, not in their hundreds, but certainly in their tens, especially in my capacity as an MSP."
What is our primary use case?
Our use cases for Dell PowerEdge Rack Servers involve using it as our host for our virtualized environment.
How has it helped my organization?
The main benefit is reliability when I think about how a server has been running quietly for four years without even a fan failure or anything like that. Nobody's touched it for half a decade, and it's still running great.
What is most valuable?
The feature I appreciate the most about Dell PowerEdge Rack Servers is the reliability. I have tried other manufacturers and servers both personally and in my job, and it's clear that the Dell PowerEdge offers the best price, performance, and reliability; there's really no contest.
We use a monitoring system, specifically Zabbix, to measure performance metrics with Dell PowerEdge Rack Servers, which alerts us to high usage and provides metrics on running out of RAM and high CPU usage.
What needs improvement?
I wish that Dell had a competitive product to the HPE MicroServer because if they did, I would buy them, not in their hundreds, but certainly in their tens, especially in my capacity as an MSP. I sell more HPE MicroServers than any other type of server, and while they're solid, I dislike the external power supplies and the previous generation with soldered and integrated CPUs. I wish there were a Dell solution for $1,000 to $1,500 for small spaces and clients that don't have dedicated server rooms.
I don't have any other points of improvement, but I have a gripe about the way Dell has broken down their storage offerings, making it quite confusing, even for us technical folks, though that falls outside of PowerEdge.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for what feels like my entire career, and it's more than a decade.
What do I think about the stability of the solution?
I have not seen any instability with Dell PowerEdge Rack Servers, as they have been absolutely solid. I can only recall one hardware failure over a number of years.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers are as scalable as any other server, and when we talk about scalability, it essentially means right-sizing at the time of conception.
I believe Dell PowerEdge Rack Servers have features that cater to the needs of SMB organizations, but I wish they had a more SME-oriented small server product that competes with the HPE MicroServer.
How are customer service and support?
We contacted technical support due to a network device failure we had probably four months ago, and even though it was the small hours of the morning, the resolution was quick, and tech support was pretty great, so I have no complaints there. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used alternatives to Dell PowerEdge Rack Servers, including the HP Enterprise products, and have used all kinds of alternatives. The HPE ProLiant is probably the closest alternative to Dell PowerEdge Rack Servers, but the purchase channels and after-sales support aren't quite as easy. There are not many HPE VARs. I prefer the experience of working with Dell partners, as the whole purchasing process with Dell is less time out of my day.
How was the initial setup?
The initial deployment of Dell PowerEdge Rack Servers is no more difficult than deploying anything else.
Dell PowerEdge Rack Servers do not require any more maintenance on my end than any other server.
What's my experience with pricing, setup cost, and licensing?
The pricing for Dell PowerEdge Rack Servers is on par with everything else at the moment.
What other advice do I have?
Dell PowerEdge Rack Servers do not play a role in our company's AI initiatives, as anything we're doing AI-wise is all in the cloud, and we're not doing any AI on-premises at the moment.
I would rate Dell PowerEdge Rack Servers a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Last updated: May 30, 2025
Flag as inappropriateSenior Technical Consultant at a tech services company with 1,001-5,000 employees
Consistently delivers timely support and enhanced operational efficiency with seamless customer installations
Pros and Cons
- "Dell PowerEdge Rack Servers scale with customer needs effectively."
- "My experience with customer service has been positive."
- "A feature that would enhance Dell PowerEdge Rack Servers is the ability to get multiple servers up and running quickly versus having to do one at a time."
- "A feature that would enhance Dell PowerEdge Rack Servers is the ability to get multiple servers up and running quickly versus having to do one at a time."
What is our primary use case?
Our use case for Dell PowerEdge Rack Servers is that we sell to customers depending on the solution they need. For customers that want typical three-tier architecture, who don't want the FX or VXR rail, they just want to be able to get two, three, five, or ten nodes. Whatever is sold, we go out, install it, and configure it to get it ready for the customer.
What is most valuable?
I consider iDRAC to be the most valuable feature in Dell PowerEdge Rack Servers, which is available everywhere in all Dell products. I prefer iDRAC compared to competitors' solutions, including HP solutions.
What needs improvement?
A feature that would enhance Dell PowerEdge Rack Servers is the ability to get multiple servers up and running quickly versus having to do one at a time. Unless I use OpenManage, most customers don't want us to do that. It would be beneficial to have an easier way to get these updated quickly out of the box, even if that means having a tool that lets us run it on our laptops or that I can quickly spin up in a customer environment to push firmware for multiple nodes simultaneously.
When asked about improvements, I find it difficult to suggest changes since the system functions so effectively.
For how long have I used the solution?
I have been working with Dell PowerEdge Rack Servers for three years.
What do I think about the scalability of the solution?
The organizations that install Dell PowerEdge Rack Servers generally have anywhere between 500 to 2,000 people, so it's usually smaller companies I deal with.
Dell PowerEdge Rack Servers scale with customer needs effectively.
They're usually used for three-tier, where customers already have either substantial storage or they have other storage platforms that they're bringing in and connecting. Whenever they need to, they can just add more nodes.
Since it doesn't have to be in a particular rack or even on the same floor in a multi-floor customer environment, they can always place it wherever needed. The ability to put a node wherever they need it is advantageous.
How are customer service and support?
Customer service response for break/fix issues and support documentation for Dell PowerEdge Rack Servers has been good thus far. I have concerns with other products, specifically PowerFlex. That said, in general, PowerEdge support has been excellent. My experience with customer service has been positive. When we had a power supply failure out of the box, we called support, and they delivered the replacement within four hours as promised.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment time for Dell PowerEdge Rack Servers varies depending on the customer environment and factors such as cabling requirements and switch proximity.
After the equipment is racked, stacked, cabled, and powered on, I can typically get ESXi up and running with vCenter and basic operational functionality for up to ten nodes in an eight-hour day.
What was our ROI?
While I'm not on the sales side and don't necessarily follow up afterwards, I observe that customers who have had Dell products previously often return to Dell for refreshes, which indicates they are seeing return on investment.
I evaluate the price-to-performance of Dell PowerEdge Rack Servers as good.
What's my experience with pricing, setup cost, and licensing?
They are not very expensive.
Which other solutions did I evaluate?
The competitors I have used include Supermicro equipment, HP equipment, and some Lenovo equipment many years ago.
What other advice do I have?
At this time, we're not using Dell PowerEdge Rack Servers for any AI-based initiatives.
Our partnership with Dell and what we're able to provide to the customer is valuable.
On a scale of one to ten, I rate Dell PowerEdge Rack Servers a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: May 21, 2025
Flag as inappropriateSenior Systems Engineer at a manufacturing company with 10,001+ employees
Cost savings and performance benefits empower large-scale operations
Pros and Cons
- "The most valuable feature, when I compare Dell PowerEdge Rack Servers with other brands available, is the price versus performance, as I get more for what I pay, and mostly, we use this for our CAD workloads."
- "I would improve Dell PowerEdge Rack Servers by making their firmware upgrades easier. They do have Dell OpenManage Enterprise, which is easy, but when I am at remote sites, I have to download it locally to apply updates."
What is our primary use case?
My use case includes all the production and development workloads, both prod and development workloads.
What is most valuable?
The most valuable feature, when I compare Dell PowerEdge Rack Servers with other brands available, is the price versus performance, as I get more for what I pay, and mostly, we use this for our CAD workloads. In terms of price-to-performance ratio, I can see at least a 10 to 12% difference when I choose a little cheaper option with Dell compared to others.
The benefits to my organization are huge because we are a big company, around 100 billion, so that small amount multiplies into something significant. Every year, we buy at least 30 to 70 rack mount servers, and over three to five years, if I calculate it, we save at least 12 to 15X compared to others.
What needs improvement?
I would improve Dell PowerEdge Rack Servers by making their firmware upgrades easier.
They do have Dell OpenManage Enterprise, which is easy, but when I am at remote sites, I have to download it locally to apply updates. From that perspective, I want an enhancement for an easier way to download and fix issues.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for almost 12 years.
What do I think about the stability of the solution?
When it comes to the stability and reliability of the product, we have had a couple of blackouts once or twice, but nothing significant because we operate 24/7 and have a four-hour parsing time. From that perspective, there are no issues.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers scale to my company's needs. Earlier, we used other blade server products, which had much higher prices and power usage. When we switched to rack mount servers, even with multiple cables and increased network connections, we reduced our power utilization. Any outages or blackouts are limited to particular servers, not affecting the whole chassis or enclosures.
How are customer service and support?
I have used customer service or support for Dell PowerEdge Rack Servers. My impressions working with customer support are positive; whenever issues occur, we follow our company policy to fix them, but we still raise them with customer support, and they provide exactly what we need without any problems, especially for Dell servers.
How would you rate customer service and support?
Positive
What was our ROI?
Besides the price-to-performance ratio, I have not seen any other ROI metrics.
What other advice do I have?
If I had to give advice to someone at another company considering implementing Dell PowerEdge Rack Servers, I would say go for it.
On a scale of one to ten, I would rate the overall Dell PowerEdge Rack Servers product as a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2025
Flag as inappropriateIT Manger at Dubai precast LLc
Keeps running for years without any issues and fits well in our environment
Pros and Cons
- "It is a stable server. I have never faced any failure with these servers. They keep running for at least five to seven years without any issues."
- "I have never faced any failure with these servers."
- "They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server."
- "They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers."
What is our primary use case?
We have VMware with 2 node servers and almost 20 virtual machines. We have in-house software and an HR and finance application running on it. It works fine for handling diverse applications.
We are using the FX2 chassis, which is a small setup. We have a small environment with very few servers.
How has it helped my organization?
Our environment is small, and it fits our environment. For our requirements, it is working fine.
We have protection with secure firmware of Dell PowerEdge Rack Servers. We have not experienced any security incidents or vulnerabilities with our PowerEdge servers.
It reduces our downtime because it has been working fine. There has never been any failure. I have used HPE servers previously, and we had issues related to rebooting, power supply failure, etc. Our Dell PowerEdge Server is working fine. There is no failure.
We use OpenManage Enterprise software. It gives us an advantage in rebuilding a new server. We can build templates and use the same templates to deploy new servers. There is no manual work.
What is most valuable?
It is a stable server. I have never faced any failure with these servers. They keep running for at least five to seven years without any issues.
What needs improvement?
They should reduce its size. Because the CPU power is more now, they can reduce the size of the servers. Currently, we have a 2U server. If possible, they can make a 1U server.
If they can provide more disk slots in one server, that would be good for the environment. Sometimes a BIOS upgrade fails, or something unexpected can happen.
For how long have I used the solution?
I have used Dell PowerEdge Rack Servers for the last 15 years.
What do I think about the stability of the solution?
I never faced any failure in the last four to five years. It is a reliable product. Not even one server has failed so far.
What do I think about the scalability of the solution?
We are using the FX2 chassis with two node servers. Two slots are still free. We can add new servers at any time, so the scale-out option is there. The RAM increment option is also there. We can add a lot of RAM there.
How are customer service and support?
I encountered issues a few times, and they resolved them within the time frame.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were HPE customers for ten years. We switched to Dell EMC products about ten years ago. We have VNX storage, xUnity, data domains, tape libraries, and PowerEdge Servers. About 90% of my existing infrastructure is from Dell EMC.
We chose Dell PowerEdge Servers because they are well-known servers. They are the core products of Dell. I love EMC products. They were acquired by Dell. It is almost a similar technology.
How was the initial setup?
Due to built-in software, it is easy to deploy and easy to manage.
What about the implementation team?
When we purchase new servers, partners are responsible for deployment. However, after the initial deployment, it is our responsibility to manage them.
I have tier-one partners like Condo Protego, Cloudbox, GPM, and GBM. We are working with these partners. They have the capability to design the solution, but not all partners are equal.
We did not work with Dell's Professional Services because our environment is not a very big environment. It is an expensive service and not required for our business.
What was our ROI?
It keeps running and does not create any problems. There are no hardware or power supply failures. It has been good for our business.
What other advice do I have?
We are at an initial stage in our AI journey. We have not tried to run any AI workloads on our PowerEdge Servers. Our business environment is a bit different, and at the moment, we do not require much AI for our business.
I would rate Dell PowerEdge Rack Servers an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 26, 2025
Flag as inappropriateIT Systems Administrator at a computer software company with 51-200 employees
Has supported seamless virtualization and reliable deployment across diverse workloads
Pros and Cons
- "From using Dell PowerEdge R-Series, I've seen benefits in that it's a very popular platform, so we have a lot of information online."
- "The upside of Dell solutions over its competitors lie in their support; they are spread across multiple vendors in Israel, and we are really pleased with the support we're getting from the Dell provider we're working with."
- "To make it a better solution, we need more automation."
- "We cannot expand the current VMs on the current Dell PowerEdge R-Series, so we need to purchase additional solutions aside from it."
What is our primary use case?
Our primary use cases for this solution include having our ESXi installed on the system on Dell PowerEdge R-Series, and we have VMs, Windows VMs, and Linux VMs.
How has it helped my organization?
We have a lot of Dell-oriented products. The company uses it extensively.
It's a very popular platform and everything is publicly available.
What is most valuable?
From using Dell PowerEdge R-Series, I've seen benefits in that it's a very popular platform, so we have a lot of information online. If we have something, we don't need to wait for support; we can just Google everything and it's online.
The response from our end-users give us feedback that is positive.
The upside of Dell solutions over its competitors lie in their support; they are spread across multiple vendors in Israel, and we are really pleased with the support we're getting from the Dell provider we're working with. The Dell provider that we work with is One Teldor.
What needs improvement?
To make it a better solution, we need more automation. I might be lacking knowledge, and there may be automation solutions available for regular day-to-day usage, such as running the VMs on Dell PowerEdge R-Series. If there were an automation solution for things such as cleanups, automatic reviewing of the data source and storage data, and providing more insights on what's needed, that would be necessary. I'm referring to automation scanning of the system and providing insights on how to improve the system.
Over the years, we've needed more RAM storage, requiring us to purchase more solutions. We need them to allow for more extension of RAM.
For how long have I used the solution?
I am working in the company for eight years and since I've been there, Dell PowerEdge R-Series solutions have been there for a very long time. The company has used it for maybe 15 years.
What do I think about the stability of the solution?
I find the stability and reliability of Dell PowerEdge R-Series to be high; on a scale of one to ten, I'd say a nine.
What do I think about the scalability of the solution?
An example where Dell PowerEdge R-Series made a noticeable improvement is that we have a problem with the system being limited in storage and RAM.
Over the years, we are developing stuff that requires more RAM usage or storage, and we cannot expand the current VMs on the current Dell PowerEdge R-Series, so we need to purchase additional solutions aside from it. For instance, we've purchased the Storage MD recently to expand the storage size, and regarding RAM, we're just limiting the people on what they can do on the local VMs.
We're a global company. In Tel Aviv, we have 34 employees, and globally, we have almost 300 employees.
How are customer service and support?
If I would give the customer support a rating on a scale of one to ten, I'd give them an 8.5 as there's always room for improvement. They should improve on pricing with better discounts.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Since I've been in the company, we've only used Dell PowerEdge R-Series and their products.
How was the initial setup?
Usually, we replace the old Dell PowerEdge R-Series with a new one. We have a VMware solution for three ESXi; we're not expanding for more ESXi, we're just replacing older machines with new versions of Dell PowerEdge R-Series.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing of Dell PowerEdge R-Series is that they are average to the market. They're not too cheap, however, also not too expensive compared to other solutions.
Which other solutions did I evaluate?
When I mention other solutions, I refer to those offered by other companies. We have offers from HPE, but the vendor wasn't available too much, and we were afraid to switch because of the service we got from HPE, so we stayed with Dell. Besides HPE servers, we considered migrating everything to the cloud, but because of the prices for having the developer systems on cloud, we decided to stay for the development stage on-prem while migrating the production to the Azure environment.
What other advice do I have?
We used to work with the Tower, however, now we have the Rack. The Rack servers we're using are R740 and R7 something.
There's no special feature I particularly prefer about Dell PowerEdge R-Series; we're just very oriented with Dell devices. We have the servers, laptops, screens, everything Dell oriented. I'm just going with what was before I came to the company. I'm guessing the previous person in my position worked with Dell, probably because he had a connection, got good prices, and the vendor was very helpful, so we continue working with Dell.
On a scale of one to ten, I would rate this solution a nine.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 17, 2025
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