Dell PowerEdge R-Series Reviews

My role in managing Dell PowerEdge R-Series is business development, which is essentially a sales role.

The main use of Dell PowerEdge R-Series is as a server for data centers and infrastructures for our clients.

From running AI workloads, I see benefits because Dell PowerEdge R-Series supports AI, and we have been deploying them in customer sites for LLMs and similar applications.

The servers have helped reduce unplanned production downtimes for our clients.

Specific benefits that I can pinpoint include performance, productivity, and efficiency.

Using these servers has affected the overall flexibility of our operations and business.

Regarding points of improvement on these servers, there are fixed configurations that are easily available to purchase, but if you want a customized configuration, it takes a long time for Dell to produce and ship it. Currently, with the shortage of processors, chips, and SSDs, it is taking months.

The areas for improvement are about customizability and lead times.

In the industry, I have been working for almost twenty years.

I evaluate customer service and technical support as really good. Dell has something called ProSupport, and that is available twenty-four hours a day, seven days a week with a four-hour mission-critical window.

Prior to adopting Dell PowerEdge R-Series, we were using other solutions to address similar needs, and they included public cloud services like Amazon and Azure. People tended to move to those services, but then with the recent issues that happened in the region, people saw that the clouds became unavailable. This really made a difference, and we came back to on-premises.

I have seen return on investment with Dell PowerEdge R-Series.

I assess the new servers for energy consumption as being good because they are putting considerable effort into energy consumption, and the carbon footprint has reduced. The servers work on normal cooling, so you do not need high-end cooling for them. They use Fresh Air cooling, which means they can work in data centers with less cooling.

My experience with pricing, setup cost, and licensing is that it is fast and aggressive.

I rate this review as an eight out of ten.

On-premises

My main use case for Dell PowerEdge R-Series is that I use them as VMware hosts to run my virtual environment.

I use Dell PowerEdge R-Series as VMware hosts in my virtual environment for all workloads. I stand them up with the hypervisor software installed on them, and then run 15 to 20 guest machines on them in the data center. I have 17 Dell servers in total.

My main use case is straightforward regarding how I run those workloads on Dell PowerEdge R-Series.

The workloads I am currently running on Dell PowerEdge servers involve VMware as the hypervisor, and then a multitude of applications running on those guest machines.

I have run AI workloads on my PowerEdge servers.

The best features Dell PowerEdge R-Series offers are that they are reliable, they perform well, and the cost is reasonable.

When I mention reliability and performance, I mean that my demands are not high, so I do not have an unexpected expectation for performance, but it performs well and it is reliable. Once I stand them up, I really do not have to worry about a hardware-related issue.

Dell PowerEdge R-Series has positively impacted my organization by being a trusted hardware source, which is always important to have a reliable environment.

This reliability has led to peace of mind and by being reliable, I reduce my downtime, which is always appreciated.

I do not think Dell PowerEdge R-Series can be improved; I think it is in a pretty good position right now, and it is reasonably priced.

I do not have anything else to add about needed improvements.

There is nothing I think could be improved with Dell PowerEdge R-Series, even a small detail.

I have been using Dell PowerEdge R-Series for 10 plus years between this firm and my last.

Dell PowerEdge R-Series is stable.

Dell PowerEdge R-Series' scalability is adequate. I do not really scale them; I just add additional hosts as I need to.

Customer support for Dell PowerEdge R-Series is good.

I previously used HP servers before; they were legacy from when I started, so since I had history with Dell, I wanted to stick with Dell moving forward.

Dell PowerEdge R-Series is deployed in my organization on-premises.

I did not use Dell deployment services or an integrator.

I do not track direct return on investment; I just have an expectation that the hardware is going to run well beyond the expected life cycle, which I have had success with.

My experience with pricing, setup cost, and licensing is that there was no licensing; I used my VMware licensing for that. Setup cost was handled by me. Pricing was straightforward.

I did not evaluate other options before choosing Dell PowerEdge R-Series.

Using PowerEdge rack servers has not affected the overall flexibility of my operations or business.

I do not really look at sustainability regarding PowerEdge server's impact on my organization's sustainability goals.

I recommend Dell PowerEdge R-Series as it is a good product. I would rate this review as a nine out of ten.

We have a variety of servers, including Dell PowerEdge R-Series, as we have a full environment, functioning environment with Kubernetes, virtual servers, and virtual machines that carry on applications, gaming applications.

The most valuable feature of Dell PowerEdge R-Series server is the processing speed. The processing speed is the most important thing that we are looking for in a server, and we want it to function fast as the latency is the most important between the end user and our servers to get the application and to get the feedback from the application. 

We have monitoring systems that allow us to see the improvement without benchmarking, including latency and the time taken by Dell PowerEdge R-Series servers to access data from storage and return it.

Dell can improve or speed up the deployment process with more intuitive dashboards, a more intuitive installing process, and maybe more detailed guides that can help the end user to install and implement their servers and racks.

It would be better if it could be, let's say, a bit less complicated to install everything, to make everything work together. I'm usually on the network side mostly, however, for me, configuring the Dell was a bit more complicated than just using the HP since the HP was really straightforward about everything. The Dell was a bit more complicated. I needed to check a lot of stuff. I needed to contact Dell support a few times to understand exactly how to connect the storage portal. 

I have been with the company for about a year, so I have been using Dell PowerEdge R-Series for about a year now.

This solution is able to scale with our organization.

We used Dell's customer service or technical support for connecting the storage to the servers, which was complicated, and we had many issues because the virtual machines didn't really sync. 

We used them several times, and they were very nice about it, however, it still felt like a long process with two or three sessions until we got the full solution that we wanted. For kindness, 

I would rate Dell's customer support a ten out of ten; for technical knowledge, I would rate them a seven or eight.

Positive

I'm also familiar with HP. I didn't see much improvement between the HP servers and Dell PowerEdge R-Series, however, it got a bit faster; the latency went down, and we can see that the processing speed of the applications or the functioning is faster than what we had with HP.

The initial deployment of Dell PowerEdge R-Series, the actual connection, was two or three days' worth of work; deploying the whole environment until everything functioned as we wanted was a process of two or three weeks overall.

Regarding the benefits and how they complete the mission, I would give Dell PowerEdge R-Series a perfect score as they are doing exactly what they need to. 

It took some time, however, they got to where they need to, and it's working as we expected. If someone asks me about Dell PowerEdge R-Series in general, I would say to go check them. 

I have rated this solution ten out of ten.

I manage the VxRail environment at our site, and I was somewhat involved in the installation, but Dell completed the deployment.

It is difficult to judge the most valuable feature of Dell VxRail P670N because VMware primarily runs on it; currently, I cannot identify any problems. There were minimal issues, with only one board replacement, but otherwise everything has been functioning well so far.

Since using the VxRail, I would say Dell VxRail P670N environment definitely makes our work easier, whether that is directly due to the VxRail or not.

There could still be improvements in that area, as there was that one motherboard replacement that had to happen. But that is just something that happens. It is probably the same with any other manufacturer.

I have been using Dell VxRail P670N for three years.

I would rate the stability and reliability of Dell VxRail P670N as good. As I mentioned earlier, there have been failures among the 14 servers in two years, with just one motherboard replacement. Otherwise, I have to say the interface of the iDRAC and the management interface are quite adequate.

I definitely have hands-on experience with Dell VxRail P670N, and I am involved in working with it.

I would rate Dell's support as a ten.

There is something going on right now related to AI initiatives. Currently, I would say it is not being utilized, but it could happen in the future.

Positive

Before using Dell VxRail P670N, I used various solutions in other companies, and I can still make comparisons. I have dealt with a direct competitor, HPE, and I cannot say that the difference was that significant.

Everything went smoothly, and all was good with the Dell colleagues who performed it; everything was great.

My company has around 8,000 users worldwide.

Right now, I would not know the performance indicators for Dell VxRail P670N; I know we monitor failures and any outages, but otherwise, we do not run benchmarks.

I gave this review a rating of 9.

On-premises

Other

Dell PowerEdge R-Series 760 series and the 650XD series are owned by our organization.

We are involved in working with Dell PowerEdge R-Series in many ways, especially for virtualization software.

Dell PowerEdge R-Series does play a role in our company's AI initiatives. We also have AI-supported systems, for example in monitoring.

Dell in general plays a significant role in our operations. Dell PowerEdge R-Series, since we use it the most, clearly serves a critical function. We use it in many ways, and it is always helping us move forward.

The most valuable features of Dell PowerEdge R-Series are definitely iDRAC along with the Lifecycle Controller integration.

The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.

In the area of update services as well as support, those are our main points where Dell PowerEdge R-Series has noticeably improved our business operations.

Dell PowerEdge R-Series could be improved perhaps in terms of compatibility with other products. For example, we often have problems with Proxmox and Dell PowerEdge R-Series due to a bug. There could be some collaboration there.

At some point, we are lucky to have ProPlus support, which is really great. However, even they call it a day sometimes, and when you get into the follow-the-sun mode, there could be issues. We have had many discussions recently regarding another server about getting hard drive updates, and they suddenly said they were never installed. That is the point deduction.

I have been using Dell PowerEdge R-Series for over six years.

We once had a problem with a defective RAM stick in Dell PowerEdge R-Series, but that was resolved quickly as well. It was more of a transport issue. Opening it up, pressing it back in, and restarting resulted in everything working perfectly again.

Dell products, including Dell PowerEdge R-Series, grow with our needs. We are always taking on new challenges and Dell keeps up with us and always stands by our side.

The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.

On a scale of one to ten, I give support for Dell PowerEdge R-Series a nine.

Positive

I used several solutions from HPE before Dell PowerEdge R-Series, with which we were very dissatisfied. This dissatisfaction was mainly due to support.

I was involved in the initial setup of Dell PowerEdge R-Series.

The initial setup of Dell PowerEdge R-Series went absolutely smoothly. We regularly install at least two to three servers a month, and we have never really had problems with that.

I am not sure what distinguishes Dell PowerEdge R-Series itself, but in general I would definitely say Dell really stands out from other companies.

Pricing and licensing of Dell PowerEdge R-Series is a tough consideration. Pricing itself is good. I also appreciate the licensing because it is all-in-one, so you do not always have to buy extras. I find that good. However, the cooperation with certain products from Broadcom is currently very difficult.

Dell PowerEdge R-Series is basically install and feel at home, so to speak, and I find that really great. Especially, for example, the rack rails. Even when working alone, you can install it by yourself and put the server in. That is definitely an advantage.

We switched to Dell PowerEdge R-Series because Dell could deliver to us faster and also had closer contact with us and could offer a better overall solution—the whole package.

We work with Dell PowerEdge products, as well as HP, Fortinet, and various other products. We have been dealing with Dell PowerEdge R-Series. We usually provide Dell PowerEdge R-Series to various types of companies in different verticals, including telecom, value-added services, retail, manufacturing, banking, and education. All these customers we are supplying from Dell PowerEdge R-Series servers. I don't think there is any issue when we are selling these Dell PowerEdge servers to the customers, because they understand the technology, and obviously, the competition is there, but they run very well on their various applications, use cases, workflows, and all. We don't see any kind of issues.

The management features that come with Dell PowerEdge R-Series are the best that customers want, along with the cost and the support from Dell. If I compare current Dell PowerEdge R-Series to earlier product lines, today's R-Series is much more robust and technologically advanced. Compared to HP DL380, it stands out, so I don't see anything that I can suggest for improvement at the moment.

I have given a seven rating when comparing the services with HP. When we talk about Dell, the service support is prompt, but they take much longer to resolve particular issues. That is a concern we see as a Dell partner. Additionally, when we discuss critical services, their response is better, but critical services are sometimes only provided in metro locations, not reaching tier two or tier three cities. This is a problem for organizations where revenue is a constraint; any downtime affects their revenue, making it essential for Dell to extend critical services for R-Series support to those areas.

AI features for self-detection, decision-making, and resolving issues would be great for the future. We have some alert management capabilities with embedded AI, and if it could assist users or technical admins in self-troubleshooting and resolving issues, that would be the best advancement.

When I talk about my customers, the majority use Dell PowerEdge servers to start with 10 or maybe 15 servers. However, as the transactions per second (TPS) and volume increase, they scale it up on a quarterly or annual basis. There is a related issue with virtualization policies, where customers need to provide a minimum number of quad cores. The current global market issues are affecting RAM and SSD pricing, making once affordable Dell PowerEdge R-Series servers substantially more expensive today.

I have been dealing with Dell PowerEdge R-Series for almost 10 plus years.

If I had to rate the technical support by Dell from one to 10, I would choose seven.

The initial setup is seamless and not a problem. Our engineers are certified and capable of integrating various systems, making the integration process very seamless.

For my customers, we only consider Dell PowerEdge R-Series and competitively, HP's DLC series. We don't focus on benchmarks at present, but we can contact Dell for specific requirements if necessary. We don't recommend competitors over Dell; as consultants, we are agnostic to brands, but our first preference is Dell due to several factors. While I have rated Dell's service support a seven due to some issues, everything else regarding the R-Series is sorted in terms of product quality, technology, pricing, and delivery. However, we accommodate specific vendor requests when they insist on a competitor's product, like HP, and suggest testing their applications on our Dell servers first.

We are system integrators and consultants, and we sell to the customers. As a system integration, we don't use Dell PowerEdge products ourselves. We carry one or two odd servers to manage our contact centers or maybe small CRM activities in-house, but otherwise, we don't use any product. We act as consultants for our customers and propose solutions including Dell servers.

We have not used Dell Financial Services for purchasing Dell PowerEdge products to date, nor have we recommended these services to our customers, as most do not inquire about them.

Some customers initially purchased directly from Dell, and while earlier orders might be facilitated through us, the Dell team now generally takes orders directly from customers post-initial relationship.

There are certain global customers who buy directly from Dell due to global contracts, but in our case, it is just one or two customers.

I have provided an overall review rating of 10 for this product.

Dell PowerEdge R-Series use cases are in a very classic area for virtualization.

The functions that I find most valuable are the good remote management of the systems, the simple BIOS, and the corresponding good support in the background.

The remote management and the support stood out to me in particular because it is significantly easier than with our old provider. The support in the background is significantly better and easier for us.

Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server.

Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes. It is a bit glitchy sometimes. The OpenManage Mobile App would be the area for improvement.

I have been working in this field for six years already.

I would rate the stability and reliability as very good, and where there were hardware problems, they were quickly resolved with the corresponding support.

I expanded or scaled it up by purchasing additional servers, and it worked smoothly. Everything went smoothly with the scaling process.

I would rate Dell support as an eight out of ten. There are two or three things where maybe first-level support is a bit awkward, and you have to wait until you are in second-level support to get to the solution faster.

Positive

Before that, I used another solution. That solution was Supermicro.

I switched because of problems with support and problems with server management; it was very cumbersome management.

I have seen a return on investment through Dell PowerEdge R-Series. In the end, I needed less working time for it and therefore saved time, costs, and money in the end as well, almost from the first use. I started right away.

I think the prices or licensing of Dell PowerEdge R-Series is special, but just a different pricing structure compared to before. It is all fine. You should not let the list price scare you off because there are many discounts available. The list price is just a very rough guideline. That was different before.

I considered other options before going with Dell, and HP was also under discussion. In the end, Dell convinced us as a complete provider and a complete package.

I give Dell PowerEdge R-Series an overall review rating of ten out of ten.

Our primary use case for Dell PowerEdge Rack Servers is for our primary production for VMware.

The features of Dell PowerEdge Rack Servers that I prefer the most include ease of use and being able to update it quickly and simply. Dell PowerEdge Rack Servers support our growth and operational success as they are the backbone of our organization; they run our production site entirely, so we rely on Dell's equipment 100%. They allow us the flexibility to right-size as needed without being a huge organization buying huge amounts of equipment.

I don't think of any additional features that could be included in the next release of Dell PowerEdge Rack Servers. I don't have any current pain points regarding Dell PowerEdge Rack Servers that I would want them to fix.

I have been using Dell PowerEdge Rack Servers for about six years.

From using Dell PowerEdge Rack Servers, I have realized that it's reliable, and we don't have any issues with it as long as we keep it up to date with maintenance. Dell PowerEdge Rack Servers are reliable in terms of their stability, with minimal downtime and crashes.

We have expanded usage of Dell PowerEdge Rack Servers as our organization grows, easily adding additional servers or different components such as hard drives, and the process is very smooth since it's minimal, plug and play, and it functions properly.

I evaluate the support for Dell PowerEdge Rack Servers as good; I have never had any issues with support. I would give Dell PowerEdge Rack Servers a ten because they're always able to answer all the questions we have; they reach a solution no matter how long it takes, and they don't give up. We faced an issue during a data center move with Dell PowerEdge Rack Servers, but support helped us for about four hours and figured out that it was one virtual machine causing the problem, maintaining support through shift changes, which was fantastic.

Negative

I'm not sure if the organization was using another solution to address similar needs prior to Dell PowerEdge Rack Servers.

Our experience with pricing, setup costs, and licensing for Dell PowerEdge Rack Servers is positive, as our Dell account team helps us use our funds wisely, especially being a non-profit.

I have been involved in the deployment of Dell PowerEdge Rack Servers in our organization.

I have seen a return on our investment with Dell PowerEdge Rack Servers, as they provide stability and efficiency; they allow the organization to do what it is set out to do, and without that, we wouldn't be able to survive.

Our experience with pricing, setup costs, and licensing for Dell PowerEdge Rack Servers is positive, as our Dell account team helps us use our funds wisely, especially being a non-profit.

We did not consider any other solutions before selecting Dell PowerEdge Rack Servers because we're a big Dell shop, and we were pretty loyal to Dell's equipment.

Dell PowerEdge Rack Servers do not play a role in our organization's AI initiatives. I realize some time savings and efficiencies with Dell PowerEdge Rack Servers. I am not sure how much time we are saving by having Dell PowerEdge Rack Servers in our environment. 

I can't think of anything more for Dell PowerEdge Rack Servers since we set it and forget it; we just keep up with maintenance, and it runs as it should. The deployment of Dell PowerEdge Rack Servers worked efficiently as it came ready to go with ESXi already loaded, making it almost plug-and-play. 

I would rate Dell PowerEdge Rack Servers overall as an excellent solution because they are reliable, efficient, and available when we need them. On a scale of 1-10, I rate this solution a 10.

On-premises

Other

We are running Nutanix on top of Dell PowerEdge R-Series, and we're deploying our product that eventually is going to customer dark site environments.

The feature I like the most about Dell PowerEdge R-Series is its reliability. 

There are no items I want to improve on Dell PowerEdge R-Series; maybe just a discount.

We have been using Dell PowerEdge R-Series for something similar to four years.

Our cluster can be anywhere from for to 30 clusters. It depends on the client. 

The customer service for Dell PowerEdge R-Series is great, however, I cannot say that other companies are better or Dell is better; the customer service is good. 

I would rate the customer service of Dell PowerEdge R-Series an eight out of ten.

Positive

Before using Dell PowerEdge R-Series, we used HPE, however, we also are using HPE now as we want to be able to run and make a lot of performance on different hardware. We are running on top of HPE and Dell.

It's a development environment and a product, so I don't think about needing to get the money back for some period; it's a big company.

We are satisfied with what we got from Dell PowerEdge R-Series; there was no need to add it for more functions. I'm not sure what metrics I can provide about the performance of Dell PowerEdge R-Series, however, we are just satisfied with its performance and the compact environment that it provides to us.

The price of Dell PowerEdge R-Series is high, however, somebody needs to pay it.

Dell PowerEdge R-Series does not help us grow the company or grow the work.

I don't remember the model of Dell PowerEdge R-Series, however, it's either 560 or 720. 

There are servers with a lot of GPUs, and there are servers without GPUs; it depends on the use case. The organization is big, but I'm working on different projects, so it depends on what you mean by big. Our clusters on Dell PowerEdge R-Series are going from four to 30 servers, depending on the client.

We are now at the beginning of 2000 when we actually needed some papers and courses for Dell PowerEdge R-Series. All the information is available on the network, so there are no big challenges; you just go to the network, and you find the exact information that you need. It doesn't matter where I find the information; ChatGPT is doing a great job.

Dell PowerEdge R-Series is a great company, and I would rate the overall solution a nine out of ten; it's at the top of the technologies, and I'm very satisfied. I see myself continuing with Dell PowerEdge R-Series.

On-premises

Other

Our primary use case involves leveraging Dell PowerEdge R-Series racks for long-term on-premises storage and infrastructure workloads.

The biggest benefit I see from using Dell PowerEdge is the ease of use. It is easy and fast to put into production.

It’s not about one specific feature, but the reliability and simplicity of the entire platform. We’ve gained efficiency in maintenance and operations, thanks to a robust system that is exceptionally fast to deploy and handles our workloads without issue.

At this stage, I don't see any necessary improvements for the Dell PowerEdge R-Series. It is a mature and well-complemented solution that handles our current workloads effectively. While I am not a power user myself, the system’s reliability means it consistently delivers without issue. Regarding future features, my current requirements are fully met, and I have received no contrary feedback from my broader technical team.

I have been using Dell PowerEdge for approximately five or six years.

The Dell PowerEdge R-Series is stable; it manages our workloads with such reliability that I practically never need to think about it.

I have used the support and technical customer service for Dell PowerEdge. There is no problem at the support level. I always open a case and I have always received a response in time and answer my questions.

Positive

The only issue involves Dell's installation platform. The product registration website requires an excessive amount of information that is often unnecessary for the project. Additionally, the platform can be unreliable and does not always function correctly.

In the public sector, budget allocation is a matter of taxpayer responsibility. While Dell PowerEdge is a high-performance solution, its cost remains a significant challenge for public institutions funded by the state. We operate on fixed five-year cycles where we must balance technical requirements with strict fiscal constraints. This often forces us to make strategic concessions, opting for 'good enough' configurations to ensure we remain responsible stewards of public funds while still maintaining operational stability.

My overall rating for this product is 10.

On-premises

Other