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reviewer2707641 - PeerSpot reviewer
VP IT Operations at a computer software company with 1,001-5,000 employees
Real User
Top 20
May 22, 2025
Delivers operational success and supports seamless growth through reliable infrastructure
Pros and Cons
  • "I have realized a return on my investment with Dell PowerEdge Rack Servers in terms of cost savings."
  • "I rate Dell PowerEdge Rack Servers as a nine out of ten overall."
  • "From a Dell PowerEdge Rack Servers perspective, I would prefer to see them just keep up with the latest processors, with more power."

What is our primary use case?

We use Dell PowerEdge Rack Servers primarily in a virtualized environment for our company. Our company performs all different types of functions, from finance to healthcare, to all kinds of different business lines. We run all the internal proprietary applications on our Dell PowerEdge Rack Servers.

How has it helped my organization?

I would say Dell PowerEdge Rack Servers have supported growth and operational success for my company. It's a little outside of PowerEdge. Dell PowerEdge Rack Servers work with Dell's PowerFlex, a hyper-converged infrastructure. 

The compute side is Dell PowerEdge Rack Servers with PowerFlex storage. We are in the middle of a lifecycle management where we're refreshing a lot of our new infrastructure with the Dell PowerFlex, which includes Dell PowerEdge Rack Servers. 

One of our latest acquisitions is in the healthcare business, and we're buying all new Dell PowerEdge Rack Servers with PowerFlex storage.

What is most valuable?

The most valuable features of Dell PowerEdge Rack Servers for me are ease of management and connectivity to the large storage systems. 

Flexibility and sizing of Dell PowerEdge Rack Servers, from compute to memory, cater specifically to our needs. 

We use a storage platform that is outside of the box, so it's really about flexibility and what we need from various processors and available memory.

What needs improvement?

From a Dell PowerEdge Rack Servers perspective, I would prefer to see them just keep up with the latest processors, with more power.

Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for a long time, over five years.

What do I think about the stability of the solution?

We have realized benefits from using Dell PowerEdge Rack Servers because we have a good partnership with Dell. Since we buy a lot, they give us good pricing. In my opinion, it's very stable, reliable hardware with minimal failures.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers scale perfectly with the growing needs of my company. We can throw in a new rack, add it to our VMware cluster, attach it to our SANs storage, and we're often running.

How are customer service and support?

Their support for their solutions is one of the best aspects of Dell.

Which solution did I use previously and why did I switch?

At different companies, I have used IBM as a different solution to address similar needs before adopting Dell PowerEdge Rack Servers. Though they're a decent hardware vendor, I cannot say if their reliability is as good as Dell.

How was the initial setup?

The deployment is pretty straightforward. In terms of a rack mount server, they have all the things we need to get them up and running.

What was our ROI?

I have realized a return on my investment with Dell PowerEdge Rack Servers in terms of cost savings. The value of uptime to us is critical. We can equate in minutes of millions of dollars of lost revenue. Any type of failure or lost revenue can add up very quickly.

What's my experience with pricing, setup cost, and licensing?

Pricing for Dell PowerEdge Rack Servers has been very competitive. You get what you pay for. If you go with a cheaper vendor, you get what you pay for. My company has had a long relationship with Dell for good reasons. We have some equipment that's over ten years old that's never been turned off, still running strong. The partnership we have with Dell has been key to our success.

Which other solutions did I evaluate?

We looked at IBM and HP as other solutions before Dell PowerEdge Rack Servers. From a hardware perspective, we considered Dell PowerEdge Rack Servers and physical servers. We looked at various virtualization products, however, that goes outside of Dell PowerEdge Rack Servers. We primarily considered HP and IBM.

What other advice do I have?

My role in using or managing Dell PowerEdge Rack Servers involves managing the compute and the servers specifically. 

Dell PowerEdge Rack Servers do not currently play a role in my company's AI initiatives. We do have plans, however, for Dell PowerEdge Rack Servers to play a role in our future AI initiatives. 

Performance, reliability, and cost stood out to me in my evaluation process of Dell PowerEdge Rack Servers. It's really a combination of those factors. 

I rate Dell PowerEdge Rack Servers as a nine out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Development Manager at Hilal Technology
Real User
Top 20
May 24, 2026
On-premises servers have improved uptime, support ai workloads, and reduce energy needs
Pros and Cons
  • "Specific benefits that I can pinpoint include performance, productivity, and efficiency."
  • "Regarding points of improvement on these servers, there are fixed configurations that are easily available to purchase, but if you want a customized configuration, it takes a long time for Dell to produce and ship it."

What is our primary use case?

My role in managing Dell PowerEdge R-Series is business development, which is essentially a sales role.

The main use of Dell PowerEdge R-Series is as a server for data centers and infrastructures for our clients.

From running AI workloads, I see benefits because Dell PowerEdge R-Series supports AI, and we have been deploying them in customer sites for LLMs and similar applications.

What is most valuable?

The servers have helped reduce unplanned production downtimes for our clients.

Specific benefits that I can pinpoint include performance, productivity, and efficiency.

Using these servers has affected the overall flexibility of our operations and business.

What needs improvement?

Regarding points of improvement on these servers, there are fixed configurations that are easily available to purchase, but if you want a customized configuration, it takes a long time for Dell to produce and ship it. Currently, with the shortage of processors, chips, and SSDs, it is taking months.

The areas for improvement are about customizability and lead times.

For how long have I used the solution?

In the industry, I have been working for almost twenty years.

How are customer service and support?

I evaluate customer service and technical support as really good. Dell has something called ProSupport, and that is available twenty-four hours a day, seven days a week with a four-hour mission-critical window.

Which solution did I use previously and why did I switch?

Prior to adopting Dell PowerEdge R-Series, we were using other solutions to address similar needs, and they included public cloud services like Amazon and Azure. People tended to move to those services, but then with the recent issues that happened in the region, people saw that the clouds became unavailable. This really made a difference, and we came back to on-premises.

What was our ROI?

I have seen return on investment with Dell PowerEdge R-Series.

What other advice do I have?

I assess the new servers for energy consumption as being good because they are putting considerable effort into energy consumption, and the carbon footprint has reduced. The servers work on normal cooling, so you do not need high-end cooling for them. They use Fresh Air cooling, which means they can work in data centers with less cooling.

My experience with pricing, setup cost, and licensing is that it is fast and aggressive.

I rate this review as an eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 24, 2026
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Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
reviewer2827155 - PeerSpot reviewer
Director Of Network Services And Security at a legal firm with 1,001-5,000 employees
Real User
Top 5
Apr 27, 2026
Reliable virtual hosts have supported long-term VMware workloads with minimal downtime
Pros and Cons
  • "The best features Dell PowerEdge R-Series offers are that they are reliable, they perform well, and the cost is reasonable."

    What is our primary use case?

    My main use case for Dell PowerEdge R-Series is that I use them as VMware hosts to run my virtual environment.

    I use Dell PowerEdge R-Series as VMware hosts in my virtual environment for all workloads. I stand them up with the hypervisor software installed on them, and then run 15 to 20 guest machines on them in the data center. I have 17 Dell servers in total.

    My main use case is straightforward regarding how I run those workloads on Dell PowerEdge R-Series.

    The workloads I am currently running on Dell PowerEdge servers involve VMware as the hypervisor, and then a multitude of applications running on those guest machines.

    I have run AI workloads on my PowerEdge servers.

    What is most valuable?

    The best features Dell PowerEdge R-Series offers are that they are reliable, they perform well, and the cost is reasonable.

    When I mention reliability and performance, I mean that my demands are not high, so I do not have an unexpected expectation for performance, but it performs well and it is reliable. Once I stand them up, I really do not have to worry about a hardware-related issue.

    Dell PowerEdge R-Series has positively impacted my organization by being a trusted hardware source, which is always important to have a reliable environment.

    This reliability has led to peace of mind and by being reliable, I reduce my downtime, which is always appreciated.

    What needs improvement?

    I do not think Dell PowerEdge R-Series can be improved; I think it is in a pretty good position right now, and it is reasonably priced.

    I do not have anything else to add about needed improvements.

    There is nothing I think could be improved with Dell PowerEdge R-Series, even a small detail.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for 10 plus years between this firm and my last.

    What do I think about the stability of the solution?

    Dell PowerEdge R-Series is stable.

    What do I think about the scalability of the solution?

    Dell PowerEdge R-Series' scalability is adequate. I do not really scale them; I just add additional hosts as I need to.

    How are customer service and support?

    Customer support for Dell PowerEdge R-Series is good.

    Which solution did I use previously and why did I switch?

    I previously used HP servers before; they were legacy from when I started, so since I had history with Dell, I wanted to stick with Dell moving forward.

    How was the initial setup?

    Dell PowerEdge R-Series is deployed in my organization on-premises.

    What about the implementation team?

    I did not use Dell deployment services or an integrator.

    What was our ROI?

    I do not track direct return on investment; I just have an expectation that the hardware is going to run well beyond the expected life cycle, which I have had success with.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is that there was no licensing; I used my VMware licensing for that. Setup cost was handled by me. Pricing was straightforward.

    Which other solutions did I evaluate?

    I did not evaluate other options before choosing Dell PowerEdge R-Series.

    What other advice do I have?

    Using PowerEdge rack servers has not affected the overall flexibility of my operations or business.

    I do not really look at sustainability regarding PowerEdge server's impact on my organization's sustainability goals.

    I recommend Dell PowerEdge R-Series as it is a good product. I would rate this review as a nine out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: Apr 27, 2026
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    PeerSpot user
    Works at a computer software company with 5,001-10,000 employees
    Real User
    Top 20
    Sep 9, 2026
    Reliable performance has powered critical virtual workloads and now supports AI-ready databases
    Pros and Cons
    • "I can see that Dell PowerEdge R-Series has the best CPU performance because I am using a high-end database that is running SAP HANA, so I can see the best performance on the application."
    • "The cost is one area Dell PowerEdge R-Series can be improved."

    What is our primary use case?

    I use Dell PowerEdge R-Series for installation, and all virtual VMware infrastructure is running on Dell PowerEdge servers. I am mostly using all infrastructure servers with Dell PowerEdge.

    I am hosting all virtual machines using the VMware platform with Dell PowerEdge R-Series.

    I am running virtual machines on Dell PowerEdge R-Series. On top of the virtual machines, I am using database servers and application servers. The entire workload, application, and database I am using are on virtual machines, so I am mainly running hardware on the virtual machines.

    I am now planning for AI database implementation on the application layer with Dell PowerEdge R-Series, which will support current hardware such as Avizoo and AI PowerEdge servers.

    What is most valuable?

    I can see that Dell PowerEdge R-Series has the best CPU performance because I am using a high-end database that is running SAP HANA, so I can see the best performance on the application.

    Faster performance is a key feature of Dell PowerEdge R-Series. I am running high-end HR applications, and every hour there are a lot of requests that come from employees, so I am getting faster response times and resolving everything quickly.

    Dell PowerEdge R-Series is giving better support, and I don't face any outages, which is good.

    I am running multiple servers with Dell PowerEdge R-Series, which minimizes downtime. There is not much impact, and it is good for supporting and maintenance.

    What needs improvement?

    The cost is one area Dell PowerEdge R-Series can be improved.

    If Dell PowerEdge R-Series could look at the price, that would be best. Whether it is good depends on if the company's budget is good.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for almost the last twelve years at different companies. In most of the companies where I have worked, I have used Dell, so that spans almost twelve years.

    How are customer service and support?

    I can see that the best part of Dell PowerEdge R-Series is that compared to other vendors, the support is very good, which is why I chose nine for my rating.

    What other advice do I have?

    I rate Dell PowerEdge R-Series overall as nine out of ten. My overall review rating is 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Sep 9, 2026
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    Team Lead Hosted Services at CompuGROUP Software GmbH
    Real User
    Top 20
    Nov 26, 2025
    Reliable infrastructure has supported our virtualization and AI projects while strong support keeps operations running smoothly
    Pros and Cons
    • "Dell PowerEdge R-Series is basically install and feel at home, so to speak, and I find that really great."
    • "Dell PowerEdge R-Series could be improved perhaps in terms of compatibility with other products."

    What is our primary use case?

    Dell PowerEdge R-Series 760 series and the 650XD series are owned by our organization.

    We are involved in working with Dell PowerEdge R-Series in many ways, especially for virtualization software.

    Dell PowerEdge R-Series does play a role in our company's AI initiatives. We also have AI-supported systems, for example in monitoring.

    Dell in general plays a significant role in our operations. Dell PowerEdge R-Series, since we use it the most, clearly serves a critical function. We use it in many ways, and it is always helping us move forward.

    What is most valuable?

    The most valuable features of Dell PowerEdge R-Series are definitely iDRAC along with the Lifecycle Controller integration.

    The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.

    In the area of update services as well as support, those are our main points where Dell PowerEdge R-Series has noticeably improved our business operations.

    What needs improvement?

    Dell PowerEdge R-Series could be improved perhaps in terms of compatibility with other products. For example, we often have problems with Proxmox and Dell PowerEdge R-Series due to a bug. There could be some collaboration there.

    At some point, we are lucky to have ProPlus support, which is really great. However, even they call it a day sometimes, and when you get into the follow-the-sun mode, there could be issues. We have had many discussions recently regarding another server about getting hard drive updates, and they suddenly said they were never installed. That is the point deduction.

    For how long have I used the solution?

    I have been using Dell PowerEdge R-Series for over six years.

    What do I think about the stability of the solution?

    We once had a problem with a defective RAM stick in Dell PowerEdge R-Series, but that was resolved quickly as well. It was more of a transport issue. Opening it up, pressing it back in, and restarting resulted in everything working perfectly again.

    What do I think about the scalability of the solution?

    Dell products, including Dell PowerEdge R-Series, grow with our needs. We are always taking on new challenges and Dell keeps up with us and always stands by our side.

    How are customer service and support?

    The support alone and the way we are treated with Dell PowerEdge R-Series is worlds apart. When I have a problem, I am helped immediately. When I need a replacement part, I get the right one and not ten wrong ones first. That really adds a lot of value.

    On a scale of one to ten, I give support for Dell PowerEdge R-Series a nine.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I used several solutions from HPE before Dell PowerEdge R-Series, with which we were very dissatisfied. This dissatisfaction was mainly due to support.

    How was the initial setup?

    I was involved in the initial setup of Dell PowerEdge R-Series.

    The initial setup of Dell PowerEdge R-Series went absolutely smoothly. We regularly install at least two to three servers a month, and we have never really had problems with that.

    What other advice do I have?

    I am not sure what distinguishes Dell PowerEdge R-Series itself, but in general I would definitely say Dell really stands out from other companies.

    Pricing and licensing of Dell PowerEdge R-Series is a tough consideration. Pricing itself is good. I also appreciate the licensing because it is all-in-one, so you do not always have to buy extras. I find that good. However, the cooperation with certain products from Broadcom is currently very difficult.

    Dell PowerEdge R-Series is basically install and feel at home, so to speak, and I find that really great. Especially, for example, the rack rails. Even when working alone, you can install it by yourself and put the server in. That is definitely an advantage.

    We switched to Dell PowerEdge R-Series because Dell could deliver to us faster and also had closer contact with us and could offer a better overall solution—the whole package.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2897220 - PeerSpot reviewer
    Senior Infra, Infra Arch & Service Management Engineer at a computer software company with 5,001-10,000 employees
    Real User
    Top 10
    Sep 9, 2026
    Flexible cloud platform has supported seamless upgrades and reduced operational overhead
    Pros and Cons
    • "Dell PowerEdge R-Series has impacted my organization positively because it is a very flexible solution, and we can use it as very ready nodes."
    • "Dell PowerEdge R-Series can be improved, especially the upgrade, the swapping, and the hot-swappable disk and hot-swappable feature can enhance the day-two operations and the replacement and maintenance activities."

    What is our primary use case?

    My main use case for Dell PowerEdge R-Series is that we use it for a cloud platform, for compute, memory, and storage.

    I am using Dell PowerEdge R-Series for VMware virtualization and private cloud solutions for compute, memory, and storage in our environment.

    We have run a number of deployments with separate stacks where we use Dell PowerEdge R-Series as a VMware platform for virtualization, and also for a stand-alone and bare-metal hypervisor.

    Dell PowerEdge R-Series is deployed in my organization in two use cases: one is on-premises and one is private cloud.

    We use VMware private cloud solutions for our private cloud deployment.

    In our environment, we use a VMware private cloud solution which is basically VCF automation.

    What is most valuable?

    The best features Dell PowerEdge R-Series offers in my experience are flexibility. The main feature is flexibility. We can upgrade the memory, disk, and CPU sockets, and they are highly flexible for our day-to-day use and operations. The upgrade cycle is very smooth and non-disruptive. When I mention flexibility with adding memory, disks, and CPU sockets, I can share that since we expect a cloud platform, we have been running these hosts in a cluster. When we need to do a memory upgrade, we can do one by one, keeping the number of operations smooth and up and running. The same applies for the iDRAC and firmware upgrades.

    Dell PowerEdge R-Series has impacted my organization positively because it is a very flexible solution, and we can use it as very ready nodes. The integration and adaptability are very smooth, allowing very versatile use cases that we have. A specific positive outcome from using Dell PowerEdge R-Series is that normally, with HCI solutions, it requires a big bang kind of an upgrade which necessitates a continuous upgrade cycle. For Dell PowerEdge R-Series, we can pause and break the upgrade cycle, keeping it in the maintenance window. We do not need to have a long, continuous seven days or fifteen days upgrade cycle, which is very good from an operational standpoint.

    What needs improvement?

    Dell PowerEdge R-Series can be improved, especially the upgrade, the swapping, and the hot-swappable disk and hot-swappable feature can enhance the day-two operations and the replacement and maintenance activities.

    For how long have I used the solution?

    I have been working in my current field for about thirteen or fourteen years.

    What do I think about the stability of the solution?

    Dell PowerEdge R-Series is stable in my experience.

    What do I think about the scalability of the solution?

    The scalability of Dell PowerEdge R-Series is quite strong, and I can tell that it allows for quarterly upgrades.

    Using PowerEdge servers has positively affected the overall flexibility of our operations or business because of these PowerEdge solutions. We can do upgrades or procure additional hardware whenever required without having a dependency on version and firmware compatibilities within the same cluster.

    How are customer service and support?

    The customer support for Dell PowerEdge R-Series is quite good.

    What about the implementation team?

    I used a consultant for our deployment of Dell PowerEdge R-Series.

    My experience working with the consultant for my Dell PowerEdge R-Series deployment was very good.

    What was our ROI?

    I have seen a return on investment, as I need fewer employees, and money and time have also been saved.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for Dell PowerEdge R-Series has been quite efficient and very business-friendly.

    What other advice do I have?

    Dell PowerEdge R-Series is very good and I do not require anything further.

    Dell PowerEdge R-Series is very secure and maintains the CI benchmark, meeting industry standards.

    I rate this review as an eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Sep 9, 2026
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    Amarjeet Singh Walia - PeerSpot reviewer
    Managing Director at a tech services company with 11-50 employees
    Real User
    Top 20
    Mar 27, 2026
    Integrated diverse workloads smoothly and have been delivering reliable performance for years
    Pros and Cons
    • "While I have rated Dell's service support a seven due to some issues, everything else regarding the R-Series is sorted in terms of product quality, technology, pricing, and delivery."
    • "When we talk about Dell, the service support is prompt, but they take much longer to resolve particular issues."

    What is our primary use case?

    We work with Dell PowerEdge products, as well as HP, Fortinet, and various other products. We have been dealing with Dell PowerEdge R-Series. We usually provide Dell PowerEdge R-Series to various types of companies in different verticals, including telecom, value-added services, retail, manufacturing, banking, and education. All these customers we are supplying from Dell PowerEdge R-Series servers. I don't think there is any issue when we are selling these Dell PowerEdge servers to the customers, because they understand the technology, and obviously, the competition is there, but they run very well on their various applications, use cases, workflows, and all. We don't see any kind of issues.

    What is most valuable?

    The management features that come with Dell PowerEdge R-Series are the best that customers want, along with the cost and the support from Dell. If I compare current Dell PowerEdge R-Series to earlier product lines, today's R-Series is much more robust and technologically advanced. Compared to HP DL380, it stands out, so I don't see anything that I can suggest for improvement at the moment.

    What needs improvement?

    I have given a seven rating when comparing the services with HP. When we talk about Dell, the service support is prompt, but they take much longer to resolve particular issues. That is a concern we see as a Dell partner. Additionally, when we discuss critical services, their response is better, but critical services are sometimes only provided in metro locations, not reaching tier two or tier three cities. This is a problem for organizations where revenue is a constraint; any downtime affects their revenue, making it essential for Dell to extend critical services for R-Series support to those areas.

    AI features for self-detection, decision-making, and resolving issues would be great for the future. We have some alert management capabilities with embedded AI, and if it could assist users or technical admins in self-troubleshooting and resolving issues, that would be the best advancement.

    When I talk about my customers, the majority use Dell PowerEdge servers to start with 10 or maybe 15 servers. However, as the transactions per second (TPS) and volume increase, they scale it up on a quarterly or annual basis. There is a related issue with virtualization policies, where customers need to provide a minimum number of quad cores. The current global market issues are affecting RAM and SSD pricing, making once affordable Dell PowerEdge R-Series servers substantially more expensive today.

    For how long have I used the solution?

    I have been dealing with Dell PowerEdge R-Series for almost 10 plus years.

    How are customer service and support?

    If I had to rate the technical support by Dell from one to 10, I would choose seven.

    How was the initial setup?

    The initial setup is seamless and not a problem. Our engineers are certified and capable of integrating various systems, making the integration process very seamless.

    Which other solutions did I evaluate?

    For my customers, we only consider Dell PowerEdge R-Series and competitively, HP's DLC series. We don't focus on benchmarks at present, but we can contact Dell for specific requirements if necessary. We don't recommend competitors over Dell; as consultants, we are agnostic to brands, but our first preference is Dell due to several factors. While I have rated Dell's service support a seven due to some issues, everything else regarding the R-Series is sorted in terms of product quality, technology, pricing, and delivery. However, we accommodate specific vendor requests when they insist on a competitor's product, like HP, and suggest testing their applications on our Dell servers first.

    What other advice do I have?

    We are system integrators and consultants, and we sell to the customers. As a system integration, we don't use Dell PowerEdge products ourselves. We carry one or two odd servers to manage our contact centers or maybe small CRM activities in-house, but otherwise, we don't use any product. We act as consultants for our customers and propose solutions including Dell servers.

    We have not used Dell Financial Services for purchasing Dell PowerEdge products to date, nor have we recommended these services to our customers, as most do not inquire about them.

    Some customers initially purchased directly from Dell, and while earlier orders might be facilitated through us, the Dell team now generally takes orders directly from customers post-initial relationship.

    There are certain global customers who buy directly from Dell due to global contracts, but in our case, it is just one or two customers.

    I have provided an overall review rating of 10 for this product.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    Last updated: Mar 27, 2026
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    Niklas Bär - PeerSpot reviewer
    IT Project Leader at Bickhardt Bau Aktiengesellschaft
    Real User
    Top 5
    Dec 23, 2025
    Remote management has reduced rollout time and now supports efficient virtualization work
    Pros and Cons
    • "Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server."
    • "Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes."

    What is our primary use case?

    Dell PowerEdge R-Series use cases are in a very classic area for virtualization.

    What is most valuable?

    The functions that I find most valuable are the good remote management of the systems, the simple BIOS, and the corresponding good support in the background.

    The remote management and the support stood out to me in particular because it is significantly easier than with our old provider. The support in the background is significantly better and easier for us.

    Dell PowerEdge R-Series has improved my company by making it more efficient; less time is needed to roll out a server.

    What needs improvement?

    Dell PowerEdge R-Series could be improved in the area of the connection with the OpenManage Mobile App, as it hangs a bit sometimes. It is a bit glitchy sometimes. The OpenManage Mobile App would be the area for improvement.

    For how long have I used the solution?

    I have been working in this field for six years already.

    What do I think about the stability of the solution?

    I would rate the stability and reliability as very good, and where there were hardware problems, they were quickly resolved with the corresponding support.

    What do I think about the scalability of the solution?

    I expanded or scaled it up by purchasing additional servers, and it worked smoothly. Everything went smoothly with the scaling process.

    How are customer service and support?

    I would rate Dell support as an eight out of ten. There are two or three things where maybe first-level support is a bit awkward, and you have to wait until you are in second-level support to get to the solution faster.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before that, I used another solution. That solution was Supermicro.

    I switched because of problems with support and problems with server management; it was very cumbersome management.

    What was our ROI?

    I have seen a return on investment through Dell PowerEdge R-Series. In the end, I needed less working time for it and therefore saved time, costs, and money in the end as well, almost from the first use. I started right away.

    What's my experience with pricing, setup cost, and licensing?

    I think the prices or licensing of Dell PowerEdge R-Series is special, but just a different pricing structure compared to before. It is all fine. You should not let the list price scare you off because there are many discounts available. The list price is just a very rough guideline. That was different before.

    Which other solutions did I evaluate?

    I considered other options before going with Dell, and HP was also under discussion. In the end, Dell convinced us as a complete provider and a complete package.

    What other advice do I have?

    I give Dell PowerEdge R-Series an overall review rating of ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2706693 - PeerSpot reviewer
    Manager, Systems Security at a healthcare company with 501-1,000 employees
    Real User
    Top 10
    Oct 21, 2025
    Reliability and Efficiency in Operational Success with Seamless Deployment
    Pros and Cons
    • "Dell PowerEdge Rack Servers support our growth and operational success as they are the backbone of our organization; they run our production site entirely, so we rely on Dell's equipment 100%."

      What is our primary use case?

      Our primary use case for Dell PowerEdge Rack Servers is for our primary production for VMware.

      What is most valuable?

      The features of Dell PowerEdge Rack Servers that I prefer the most include ease of use and being able to update it quickly and simply. Dell PowerEdge Rack Servers support our growth and operational success as they are the backbone of our organization; they run our production site entirely, so we rely on Dell's equipment 100%. They allow us the flexibility to right-size as needed without being a huge organization buying huge amounts of equipment.

      What needs improvement?

      I don't think of any additional features that could be included in the next release of Dell PowerEdge Rack Servers. I don't have any current pain points regarding Dell PowerEdge Rack Servers that I would want them to fix.

      For how long have I used the solution?

      I have been using Dell PowerEdge Rack Servers for about six years.

      What do I think about the stability of the solution?

      From using Dell PowerEdge Rack Servers, I have realized that it's reliable, and we don't have any issues with it as long as we keep it up to date with maintenance. Dell PowerEdge Rack Servers are reliable in terms of their stability, with minimal downtime and crashes.

      What do I think about the scalability of the solution?

      We have expanded usage of Dell PowerEdge Rack Servers as our organization grows, easily adding additional servers or different components such as hard drives, and the process is very smooth since it's minimal, plug and play, and it functions properly.

      How are customer service and support?

      I evaluate the support for Dell PowerEdge Rack Servers as good; I have never had any issues with support. I would give Dell PowerEdge Rack Servers a ten because they're always able to answer all the questions we have; they reach a solution no matter how long it takes, and they don't give up. We faced an issue during a data center move with Dell PowerEdge Rack Servers, but support helped us for about four hours and figured out that it was one virtual machine causing the problem, maintaining support through shift changes, which was fantastic.

      How would you rate customer service and support?

      Negative

      Which solution did I use previously and why did I switch?

      I'm not sure if the organization was using another solution to address similar needs prior to Dell PowerEdge Rack Servers.

      How was the initial setup?

      Our experience with pricing, setup costs, and licensing for Dell PowerEdge Rack Servers is positive, as our Dell account team helps us use our funds wisely, especially being a non-profit.

      What about the implementation team?

      I have been involved in the deployment of Dell PowerEdge Rack Servers in our organization.

      What was our ROI?

      I have seen a return on our investment with Dell PowerEdge Rack Servers, as they provide stability and efficiency; they allow the organization to do what it is set out to do, and without that, we wouldn't be able to survive.

      What's my experience with pricing, setup cost, and licensing?

      Our experience with pricing, setup costs, and licensing for Dell PowerEdge Rack Servers is positive, as our Dell account team helps us use our funds wisely, especially being a non-profit.

      Which other solutions did I evaluate?

      We did not consider any other solutions before selecting Dell PowerEdge Rack Servers because we're a big Dell shop, and we were pretty loyal to Dell's equipment.

      What other advice do I have?

      Dell PowerEdge Rack Servers do not play a role in our organization's AI initiatives. I realize some time savings and efficiencies with Dell PowerEdge Rack Servers. I am not sure how much time we are saving by having Dell PowerEdge Rack Servers in our environment. 

      I can't think of anything more for Dell PowerEdge Rack Servers since we set it and forget it; we just keep up with maintenance, and it runs as it should. The deployment of Dell PowerEdge Rack Servers worked efficiently as it came ready to go with ESXi already loaded, making it almost plug-and-play. 

      I would rate Dell PowerEdge Rack Servers overall as an excellent solution because they are reliable, efficient, and available when we need them. On a scale of 1-10, I rate this solution a 10.

      Which deployment model are you using for this solution?

      On-premises

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Admin at Jednota s.d.
      Real User
      Top 20
      Jun 26, 2025
      Remote access and web interface improve infrastructure management
      Pros and Cons
      • "The best features of Dell PowerEdge Rack Servers for me include the iDRAC for remote access to turned-off servers, which is a very good feature as an admin."
      • "Dell PowerEdge Rack Servers are very good for our solution. It is the best option on the market and the best solution so far. I would rate Dell PowerEdge Rack Servers a ten out of ten."
      • "I have very good experience with their technical support."
      • "In the future, I would mainly like to see improvements in the speed of response of storage, as we aim to enhance our performance with non-rotating disks."
      • "I haven't seen ROI from Dell PowerEdge Rack Servers."

      What is our primary use case?

      Unity is our main storage for production, and there are virtual machines running.

      We have PowerEdge servers for running VMware virtual machines and Unity EMC Unity to store our virtual machines.

      We have about nine hundred people in the company, and we have four ESXi servers at headquarters and two ESXi servers at both remote localities. We are planning to have a better impact at other localities and make a bigger infrastructure, as we have two more big remote localities where a virtualization infrastructure does not exist yet.

      We are running a lot of workloads on Dell PowerEdge Rack Servers and have a lot of free CPU resources. Each ESXi server has half a terabyte in memory operation, and we have almost two hundred terabytes of storage.

      I haven't seen ROI from Dell PowerEdge Rack Servers. My focus is on virtualization and backup, which is really good, and I enjoy it. It is important to do a job or work which I enjoy. It is the first important thing in life, in my opinion.

      What is most valuable?

      The benefits I have seen from Dell PowerEdge Rack Servers are stability. I tried to build a visualization infrastructure very systematically and slowly to make this solution, and now it is running very well, stable, and we have no problems with this infrastructure. I am satisfied.

      The best features of Dell PowerEdge Rack Servers are that I use iDRAC for remote access to turn off servers. It is a very good feature for me as an admin, and I use vCenter from VMware for controlling all ESXi servers together with a backup solution for backing up our data.

      We have very simple alignment and a very simple infrastructure due to Dell PowerEdge Rack Servers, which provides good flexibility.

      What needs improvement?

      Mainly, I would like to improve the speed of storage response. We would like to improve our performance by using disks without rotation. The price is better now, and I think it will be better in the future. I think this is the trend.

      What do I think about the stability of the solution?

      We haven't experienced any unplanned downtimes. It is a stable platform.

      The product has been stable since implementation. We had EMC VNX 430, but there were often failed hard disks. Now, with Unity, there are no problems. There are no faulty hard disks, and it is functioning properly. It is interesting for me to understand why.

      What do I think about the scalability of the solution?

      The capacity is enough, but when we expand our data, I call Prague, and they deliver to me the next expandable box, and we can add more disks. It is working well.

      How are customer service and support?

      I have very good experience with their technical support. I have contacts for Dell servers and also for storage and other storage at our remote locations.

      I would rate their support as the best, ten out of ten.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The implementation was easy.

      What about the implementation team?

      We deployed it ourselves, except for storage settings and installation, which were done by our storage vendor from Prague, the technicians.

      The technicians were from a software company named Comparex Prague.

      What was our ROI?

      I haven't seen ROI from Dell PowerEdge Rack Servers.

      What other advice do I have?

      I am not using Dell PowerStore or other Dell products PowerMax or PowerStore.

      We are using Dell PowerEdge Rack Servers model 340.

      I have good experience with Dell PowerEdge Rack Servers. We are running these servers for maybe four years, and before, we also used Dell servers, a previous version for which we continue with this platform.

      They have positively impacted my organization. I find it easy to use Dell PowerEdge Rack Servers; it's intuitive. I use web access to the devices, and it works well. In the past, using Java for Dell Servers was a very bad solution due to many connection mistakes with iDRAC servers. Now Dell has improved the solution and uses a web interface, and it operates without problems.

      I switched to high performance in the BIOS environment of Dell PowerEdge Rack Servers. I create solutions for graceful shutdown in blackout events, and I have a higher solution from our connection provider, T-Mobile, in the Czech Republic. I have the condition to get an SMS switch when some important incident occurs, and I receive an SMS. I don't need to be all the time at the computer or on Outlook. I must completely say that I am satisfied with Dell service, and I have good contacts for support from the Czech Republic and also for storage.

      I rate Dell PowerEdge Rack Servers ten out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
      Updated: September 2026
      Buyer's Guide
      Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.