Dell PowerEdge R-Series Reviews

We are using Dell EMC PowerEdge Rack Servers for building management, attendance, and HR applications.

The solution is easy to use and has good performance.

I have been using this solution for approximately five years.

The solution is stable.

The scalability could improve. If you want more scalability and high availability, you will have to change to a solution similar to VxRail.

We have three administrators that use the solution.

We have been satisfied with the paid level of support we currently are on. There are different levels of support that can be purchased. We are on the 8:00 am to 5:00 pm next business day support. If we want to improve the support we can pay more.

The installation is easy and takes approximately one hour. The servers are okay for stand-alone deployments. 

I did the implementation myself.

We have evaluated VxRail.

We are discontinuing the use of this solution and moving to VxRail.

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

On-premises

We use Dell EMC PowerEdge Rack Servers for cloud applications.

Dell EMC PowerEdge Rack Servers is powerful.

I would like to see the pricing improved.

I have been using Dell EMC PowerEdge Rack Servers for more than 10 years.

Dell EMC PowerEdge Rack Servers is a stable product.

It's a scalable solution.

I have not contacted technical support. I didn't have any issues during the installation.

We are also using HPE ProLiant DL Servers.

The initial setup was straightforward. The installation was okay.

We had the help of an integrator.

The price could be cheaper. Dell EMC PowerEdge Rack Servers are very expensive.

I would recommend this solution to others.

I would rate Dell EMC PowerEdge Rack Servers an eight out of ten.

We primarily use the solution for a variety of use cases. These include holding technologies such as VMware, databases, web application servers, and copies, in some cases. 

The Dell EMC PowerEdge offers best performance per price

Their support is very good and very effective. 

The price of the system is very fair. 

The design of the hardware is very good - especially the management system. 

Overall, PowerEdge is a very good system. 

The performance has been excellent so far.

The initial setup is very easy to manage.

The shipment or delivery times could be improved. Sometimes we have to wait six Weeks before we get the server. It could even be longer. Sometimes it is many days for my customers

I've been using the solution for six years or so. It's been a while at this point. I've definitely worked with the solution over the last 12 months as well.

The solution is stable. the performance is good and very reliable. We haven't had any issues so far. 

The scalability is good. The system has many options for scalability. If a company needs to expand, it can do so with relative ease.

In our case, our clients are mostly small to medium in size.

Technical support has been very helpful and responsive. They are knowledgeable. We're quite satisfied with their level of support. They are a good service and very supportive.

The initial setup is not overly complex or difficult. We found it to be easy. It's straightforward. A company should have no trouble whatsoever.

The deployment only took a few short hours. It's pretty quick.

I cannot recall the amount of staff it requires for deployment and maintenance. It's my understanding that only one engineer is required.

We are an integrator. We can implement the solution for our clients as required. In a year, we may implement four or five projects.

The solution offers very good, very fair pricing. It's reasonable. It's not overly expensive.

I do not have any knowledge of our clients evaluating other options before choosing this product.

We are Dell partners. We work with various versions of the solution. These include the 14 Generation, 13 Generation, and 11 Generation. We aren't currently in the process of buying a new server.

I'd recommend the solution. I'd rate it at a perfect ten out of ten. It's been very good for us. We haven't had issues. 

On-premises

This solution is very easy to use. 

For every option, there is documentation with at least two lines of explanation.

You are provided with excellent instructions. 

They need to improve the support, as they are not very responsive, and they don't get back to you right away.

We have been working with Dell EMC PowerEdge Rack Servers for several years. 

It's a stable solution and we plan to continue using it.

Dell EMC PowerEdge is not very scalable. This is an area that can improve.

We have 389 users in our organization.

The critical issue is when you send them an email, you will not get a reply for two or three days.

They are happy to fix your issues but they are not very responsive.

We started when we had Windows 7 in 2012, and have now upgraded to Dell EMC.

The initial setup is straightforward. 

It took two days to complete the installation.

We have one person to maintain it.

We had help from an integrator during our implementation. We have been using these integrators for five years.

It's a one-time licensing fee for the device and we pay a quota per year for the support.

We deploy both on-premises and on the cloud, but at this time we are using on-premise only because we have to get additional access to the cloud.

This is a good product. I would recommend it for small to mid-size companies, but not for large companies who manage several computers. The response time for their support could be faster.

I would rate this solution a six out of ten.

On-premises

I use the solution to help me with battery and memory DIMM errors.

The remote management control is a valuable feature. There is no need to connect the monitor, keyboard, or mouse. We can install our operating system and whatever else we wish. Thanks to the enterprise license which enables remote connectivity there is no need to connect. This allows us to make use as we see fit, such as that involving the operating system installation and, occasionally, the host machine, in which case we can connect to the console remotely. This allows us to do remote troubleshooting, which is a nice feature. 

When it comes to battery and memory DIMM errors, it seems there is a bug. Also, the number of disks should be expandable. Many medium and large companies are using cloud-based rack servers. There should be a greater amount of CPU, memory, and hard disks. As the disks and memory should be expandable, I would highlight scalability as an issue.

I am currently using Dell EMC PowerEdge Rack Servers and have been doing so over the course of the past 12 months. 

I feel Dell EMC PowerEdge Rack Servers to be reliable solutions for rack only because this rack solutions is not applicable to other cases. It is reliable, based on the rack solution. 

When it comes to the rack server, the number of disks lack scalability.

Dell EMC PowerEdge Rack Servers' remote support is quite good. Many a times I have opened a case and received from them a prompt response and solution.

The initial setup is so easy. One just need establish a remote connection with the network console, allowing the applications database to be installed as desired. 

The licensing comes with a warranty.

If I wish to use the remote console, I can access it so that I may obtain the enterprise license on the server. Once two or three years have elapsed, or subsequent to getting the warranty, there is no need to get the license. 

The cost goes up when taking into account the enterprise-level license.

I evaluated Blade in addition to the solution. 

The reason we use on-premises and not cloud is because we are talking about a bank. The financial data is not published outside.

Before I could recommend implementing the solution, I wish to describe a scenario. As mentioned, in terms of the rack server I can speak positively. However, were I to compare Dell EMC PowerEdge Rack Servers to other solutions, such as Blade, it wouldn't be helpful for this rack server only, as we are merely talking about CPU, RAM and some disks. 

Owing to the scalability issue, I rate Dell EMC PowerEdge Rack Servers as a nine out of ten. 

On-premises

We primarily use the solution for computing.

The solution has proven to be very stable over the years. It's quite reliable in terms of performance.

The product has always been very easy to use. 

The maintenance of the product is easy to do. It doesn't need too much.

The local service on offer from Dell is quite good. They are very helpful.

The initial setup is pretty straightforward.

The solution needs to offer better service feedback, their response rate is slow when we have questions. They need to be faster and get back to us much quicker to help us when we require assistance.

I've been using the solution for ten years or so. It's been a while.

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance has been very good.

We have 15 to 20 customers that use Dell.

We do plan to continue to use Dell and offer it to clients going forward.

The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot better at getting back to their customers when they have queries. We're not completely satisfied with the level of support provided.

It used to be better. We've really noticed a drop-off in service this year.

It is possible that Dell put their support service to a third-party company. I don't know. I assume this due to the fact that his year, we found that Dell's technical support team is not as professional as before. Perhaps they are trying to lower costs. If that's the case, they need to provide more training to the people who are handling support now.

As we work with other customers, sometimes they don't want to use Dell or already use something else.

We recommend Dell however, we also might choose or work with HPE, Lenovo, or even IBM.

The initial setup is very easy. It's not overly complex at all.

The deployment is also very quick and easy. It takes maybe 10 minutes to just install one rack mount server. Our engineers can actually take less than 10 minutes to install one server. We have eight engineers that handle deployment and maintenance.

We are implementors and therefore we can help clients with the installation process. We have engineers on hand to assist.

We're both users of the product, as well as integrators.

We've used many versions of the solution over the ten years we've used Dell. We may be on version 13 or 14 at this tie. I can't recall the exact version number.

We've been quite happy with the solution overall. From our point of view, Dell is the best choice for servers, even though we have worked with other brands and products. I'd rate the product at a nine out of ten.

On-premises

We use the solution for company management applications.

The active directory and file server are valuable features.

They could improve on the processor and security for the next release of the solution.

I have been using the solution for approximately five years.

We have had no issue with the scalability of this solution in my company.

The installation was simple for the IT department.

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

On-premises

Our setup is only for single storage with Dell servers R620 and R630. We have 10 servers and we have deployed the ESXi on each one, with multiple VMs on each server.

This solution is being used for testing purposes. We are testing for our clients that require any builder deployment. When our project is over, then we will restart this VM.

What we like the most is the stability. Without shutdowns, our VMs and servers are up and running fine.

The backup and the requirement of the DR site is valuable.

All of the servers are in cluster mode and when PowerEdge Server is down, others are affected.

It doesn't automatically upgrade the firmware. We have to manually process it because we have forgotten about the firmware and virus updates.

We would like to see the upgrades done automatically. In future releases, automation would be required.

We have been working with Dell EMC PowerEdge Rack Server for approximately five to six years.

It's a very stable solution.

Scalability could be improved.

Technical support is good.

The initial setup is straightforward. It was easy.

This is a server that I would recommend to others.

I would rate Dell EMC PowerEdge Rack Servers a nine out of ten.

On-premises

We primarily use the solution for its performance.

Dell offers very good performance. The hardware is very, very good.

The product has very good diagnostics.

It's a very user-friendly solution.

At the rack level, we can access and can see the status. When deploying you can see if there are any issues with the system. 

In terms of maintenance, it's easy. 

The hard drive is just plug and play. You just unplug the old one and put in the new hard drive. It's very, very straightforward.

The performance could be a bit better.

If they want to coordinate between the different fast CPUs with the memory or maybe if they put some polling systems that are a bit better it could possibly increase the performance of the servers. 

It would be great if the product had some wireless capabilities.

We've been using the solution for two years at this point. It hasn't been a very long time.

THe solution is very, very stable. It's one of its greatest features. The solution doesn't crash or freeze. It doesn't have bugs or glitches. It's worked well for us.

We do plan to increase usage in the future. We'll continue to stick with them as we never have issues with the solution and you can scale it.

We have about 50 users on the solution, although they aren't direct users.

The technical support is good. We have set up three years of support for this solution. We always get a fast response. We can also write the ticket on the widget via a support program and the team will reach out to us directly in order to assist. We've been quite satisfied with their level of service so far.

We didn't find the implementation to be complex. The initial setup was fairly straightforward. It was easy for us to handle. We were able to do everything ourselves in-house.

The deployment takes about an hour. To install just the racks only takes five minutes.

I handled the installation myself. I didn't need any help from any consultants or integrators.

We're a partner as a buyer of the solution.

We're using the latest version of the solution.

Overall, I would rate the solution nine out of ten. We've never had any issues with Dell servers. They're good. They're very stable. I'd recommend the solution to other organizations.

On-premises

Virtual Environment and performance enhancements for SQL applications and for future VDI implementations.

Performance has been observed once servers have been operational and power consumption has been reduced as well due to the new technology.

The solution has always had very good performance.

The availability/scalability is excellent.

Their technical support is always helpful. They have a very good support timeline that lasts not just a year or two, but even five years down the line. It's a long-term arrangement.

The solution is highly scalable, with a two-socket server, CPU support, and the M.E.N SST. 

It can support VDI.

You can combine these servers. Therefore, not only do they work with virtual environments, you can have them as a Data Analytics server. They can handle a lot of heavy processes. They are one of the main big servers that can handle a lot of things. For example, I'm replacing four servers with three servers, which means I can also reduce the licenses. Instead of buying two licenses, you're buying one license. The lines are reduced to half, and you have a few open managed application that will tell you the health of the server. 

The content and insights with Dell are great. Whenever something happens to your server and you have the support, they will give you a notification. Whether it's CPU or RAM or the power supply, whatever the issue, they will tell you. You always have a proactive notification on all the servers.

Security and BIOS are very good. Previously, BIOS was just a plus for the team to have on the server. Now, BIOS is more into Cyber Security and has the intelligence to recognize what is being loaded before going to the main OS. There's artificial intelligence integrated into these servers and the insights are one of the main reasons that they'll provide you with a good service, and offer you some visibility on the server. You feel safe. The server won't let you down. With the notifications, you can always handle things before they become a bigger problem. 

The company needs to invest in more marketing exposure. Users need to know that Dell servers compete with HP Servers. in the region, the Middle East, many more companies work with HP. They could change this.

The solution could still use some more analytics.

It would be helpful if we had the power of an open managed application. It should be more hands-on in terms of how are you going to manage your server. In order to do that, you need more visibility into the health of the server itself.

I've been dealing with this solution for around a year. I used to have HP servers, as well, however, now I'm working with Dell again.

The solution is extremely scalable, and it's easy to do so as it has a two-socket server and CPU support, etc. It offers quite high performance for easy scaling down the road.

You don't just buy a server for one service. You buy a server to take advantage of several services in your environment, and so, it helps that it can scale.

I've personally never worked with technical support directly, however, it is my understanding that technical support is excellent. They offer long timelines, so you don't just have technical support for, for example, the first year or two. They continue to work with you even years down the line. They're very fast and responsive and their head in Lebanon is very good. 

Support is one of the main reasons we considered as well, as we know that if we have any critical issues, we won't have problems getting the answers we need. We get the answers we require either the same day or 24 hours. It's great.

We did use a different solution, HP, and now we are returning to Dell. Part of what played a major factor is the support for AMD CPU's. Since Dell EMC supports the AMD, there also were internal considerations as well to take them on.

HP is one of the main competitors in the Middle East. They compete head-to-head with Dell EMC also, and HP servers have some things that are better than Dell EMC. Dell has older technology. They're catching up, however, with artificial intelligence, analytics, and reporting, they're catching up.

They are pretty close in style and substance. Therefore, whichever gives me a better price will be the one I choose.

The initial setup was very, very easy. 

There's nothing to work with on the server itself. 

You just handle the configuration, and you do some EFI configuration. In the last stage, you're going to install the operating system so that it is a fast service. It depends on the disks you put in. At the server level, so it doesn't have that much configuration. It's just installing Windows and any operating system. Then you build over that.

Except for the Bios updates and the drivers and the compatibility issues, you don't have any problem with compatibility.

There are certain components on other solutions that I need to check with Dell. Dell was very good before and always is in the performance, availability and support. That said, our region in Lebanon, had some problems with the distributors and the people who are licensed to sell Dell products. It's been about five years now, and it's now official that everybody can partner again with Dell. You don't have to be an experienced partner, per se. 

Before, it was being controlled by one partner. Nobody is able to bring in Dell, and this partner had control for all the prices of all the support and everything. However, after merging with EMC and after having so many partners, its become more exposed to the market. Many partners that were struggling to sell Dell EMC servers and storage, as well as laptops and everything, are able to do so. 

This is the main reason why we have returned to Dell. We know about them. They offer very good servers and they are one of the leaders in the market. Dell and HP are leaders now in the servers. For this season, we reconsidered having their Rack Servers. This is the only reason we're going now to Dell servers. 

With Dell, if a company is considering their work environments and they're considering Data Analytics and Big Data, etc., yes, why not to go for the Dell server. They have an extremely scalable infrastructure designed for Big Data and they have the processes and ERP system that needs a lot of power. The Rack Servers, the PowerUp servers, are very good. They are recommended by many people worldwide.

I'd recommend organizations consider these servers. Dell also has a full portfolio of products that work together in harmony. Whatever you need, Dell likely has a solution for you.

Overall, I would rate the solution nine out of ten.

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