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reviewer1068876 - PeerSpot reviewer
IT Director at a manufacturing company with 201-500 employees
Real User
May 8, 2022
Is stable and includes security features such as firmware, drift protection, and systems management
Pros and Cons
  • "PowerEdge is one of the top solutions when it comes to the security features that it provides including firmware, drift protection, and systems management."
  • "One of the things that I've noticed is that over time, the system degrades, meaning that little things don't work. For example, the hard drive would need to be replaced or iDRAC would not be functioning properly. We may have to flash the firmware. It is not like some other hardware where it just runs without issues for four or five years. With Dell, generally, there are little hiccups here and there."
  • "One of the things that I've noticed is that over time, the system degrades, meaning that little things don't work."

What is our primary use case?

We use this solution for our on-premises infrastructure to mainly provide office support and data storage.

How has it helped my organization?

We use it for data storage and it allows for easy access to the data on-premises. It has helped increase staff productivity.

What is most valuable?

PowerEdge is one of the top solutions when it comes to the security features that it provides including firmware, drift protection, and systems management.

It's a pretty nice system. You can log in to iDRAC, you can look at the logs, the temperature, etc. Essentially, all of the metrics of the server are there, so you can get a complete view and immediately know what's going on.

What needs improvement?

One of the things that I've noticed is that over time, the system degrades, meaning that little things don't work. For example, the hard drive would need to be replaced or iDRAC would not be functioning properly. We may have to flash the firmware. It is not like some other hardware where it just runs without issues for four or five years. With Dell, generally, there are little hiccups here and there.

Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.

For how long have I used the solution?

I've used PowerEdge Rack Servers on and off for about 20 years.

What do I think about the stability of the solution?

It's very stable. I would give it a ten out of ten. The system is pretty redundant, so we never really have any downtime.

What do I think about the scalability of the solution?

We have about 250 users. It's used 90% in the company, in terms of our infrastructure. We do not plan to increase usage because we're moving more things to the cloud. We're trying to reduce our server footprint on-premises.

How are customer service and support?

Dell's technical support is pretty good. I'd give them a ten out of ten.

Which solution did I use previously and why did I switch?

We've always switched between Dell and HP, depending on the current state and the cost. The reason for switching is primarily the cost involved.

How was the initial setup?

The initial setup is not intuitive. The first one took a while, but after that, we were done within an hour.

When deploying the PowerEdge solution, we were able to use the automated server and OS deployment features, but I had to talk to Dell support. They had to walk me through it. However, once you do it once, it becomes very easy.

What about the implementation team?

We implemented it ourselves with help from Dell's technical support.

For deployment and maintenance, we need one person.

What's my experience with pricing, setup cost, and licensing?

When you compare public cloud solutions to PowerEdge in terms of cost, initially the cost of Dell servers or Dell technology was really high. However, right now it's on par and maybe even cheaper when we use Dell hardware. If we don't swap it out in three years and stretch it to four or five years, then we can get even more of an ROI versus cloud cost.

Which other solutions did I evaluate?

We've always chosen HP or Dell depending on the year, the product, and any promotions offered by the respective companies. We generally use Dell laptops, so by default we often go with Dell servers as part of the ecosystem.

What other advice do I have?

I highly recommend Dell PowerEdge Rack Servers; they are solid. If you do your due diligence and do your homework or your janitorial work, they'll never break.

I would give this solution a ten on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851828 - PeerSpot reviewer
Network Administrator at a manufacturing company with 10,001+ employees
Real User
May 6, 2022
Effective storage solution that helped reduce our rack footprint and power consumption
Pros and Cons
  • "This solution has helped us reduce our rack footprint. It reduced our power consumption including size and weight."
  • "We are leaning away from this particular product because Dell's VxRail solution makes us buy four nodes at a time which is not scalable. Other solutions such as Cisco offer more innovation on this front."

What is our primary use case?

I use a mixture of versions of this solution including R440 and R430.  I also use FX2S for the blade chassis and FC630 and 640 for the actual blade servers.

We use the blade solution as a host cluster environment for virtualization of multiple servers and the standalone R440 and 430 for best practice when we don't want to necessarily complete virtualization. We use physical servers in different locations in order to have different firewall contexts, so we can push data across. We use the physical servers as simulated distant ends in a test environment out at the actual sites.

How has it helped my organization?

This solution has helped us reduce our rack footprint. It reduced our power consumption including size and weight. For example, we could increase the number of systems we were deploying in Iraq if we needed to. 

The solution decreased the time it takes to deploy systems due to needing less hardware. When we started to manage all of our servers in a cluster, it increased our oversight management. Ease of management with a smaller hardware footprint has equaled faster deployment.

What is most valuable?

The most valuable feature of this solution is the fact that it is a reliable server and does the job we implemented it to do. 

What needs improvement?

We are leaning away from this particular product because Dell's VxRail solution makes us buy four nodes at a time which is not scalable. Other solutions such as Cisco offer more innovation on this front. 

The switching for this solution is lagging behind other products. Cisco has built the best iOS that other solutions need to match. Dell has recently done an overhaul to allow networking switches but it still can't scale the way we need it to. 

For how long have I used the solution?

I have been using this solution for seven years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

Blade servers are not scalable anymore.

How was the initial setup?

The initial setup is not complex but it is counterintuitive, specifically the chassis. The FX2S chassis holds up to four half widths blades and has a pre-built two-module network card and eight ports that mirror each other.  

The PCIe slots on the back of the chassis are hardwired and challenging to set up.

We did not use the automated server of OS deployment features. We installed the hardware and then installed the software manually. We are a dark site. Dell could be a little bit more friendly to dark site management. There's a huge customer base out there that just cannot utilize a lot of their solutions in a classified environment.

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is reasonable. We pay a basic premium with a military premium on top of that. 

What other advice do I have?

This solution has met my needs. We have not run with the latest versions of this solution due to security concerns. 

This solution has helped me to view the health and status of our environment in a user-friendly way. The TPM features have helped us a lot because, from a configuration management standpoint, there are trusted platform modules that operate consistently.

For anyone considering this solution, I would recommend looking into all the finer details to understand how it could be integrated. Ensure every facet of the solution is going to meet your needs.

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
reviewer1332702 - PeerSpot reviewer
Field Solution Architect at a financial services firm with 501-1,000 employees
Real User
Nov 5, 2020
Very scalable, delivers on promises, and offers good terms
Pros and Cons
  • "The solution delivers what it promises. You look at the specs and it delivers them."
  • "Until they get new technology and density, it would be nice to see four nodes in a one-year package instead of a three-year package."
  • "There's really nothing special about it, and Dell doesn't make servers that are any better than anybody else's."

What is our primary use case?

We primarily used the solution for the servers. It's a node among many in a multiprocessor, supercomputer environment. It's a very verified application. The customer uses a lesser file system, which means that one file system is shared among the entire installation. You're not going to see that very often in your career unless you're in that business. It's a multi-node, high-performance computing file system. It's Linux based.

What is most valuable?

It fit the requirements of the client, that's really all that it was for us. It could deliver the IOPS and the local storage that was required. It could have been anybody else, Lenovo, IBM, HP, etc. We were Dell's number one reseller in Canada and probably worldwide. We got very favorable terms and that also helped with the decision.

What needs improvement?

The only way you could improve it is, for the purpose of HPC installations, is IOPS and the only way to improve it is to get a more powerful machine to deliver more IOPS. Basically, you need more CPUs and you need more RAM and you need a faster backbone. We were running on 100 gigabits Infiniband.

Until they get new technology and density, it would be nice to see four nodes in a one-year package instead of a three-year package.

For how long have I used the solution?

I'm recently retired, however, I did work with the solution on one of my last projects which lasted a few months.

What do I think about the stability of the solution?

The solution delivers what it promises. You look at the specs and it delivers them. If it doesn't deliver you move onto another model.

There's really nothing special about it, and Dell doesn't make servers that are any better than anybody else's. The prime reason we chose it is that it delivers what it promises to deliver in terms of IOPS and the price right for us because when you're a platinum level reseller for a server company, they will give you very favorable terms especially in this time of a pandemic, hardware sales are down across the board for the entire industry.

What do I think about the scalability of the solution?

It's very scalable. That's the whole idea. When you want to add more computation power to the platform you just throw in another act of compute nodes and storage.

How are customer service and technical support?

I've never used technical support. Out-of-the-box it works, and if it doesn't, then the client deals with it directly. The equipment is sold to them so they own the serial numbers and they own the service contracts, so if anything went wrong during the installation the client would take care of them, not us.

Which solution did I use previously and why did I switch?

We've worked with HP, Cisco, Lenovo, and IBM in the past. We always choose the solution that makes the most sense for our clients.

How was the initial setup?

We handed over the complete installation in September. We started in August. It takes time. You're coming into an empty room. You have to have power, you need the AC for the equipment there that has to be moved out. It takes time. The racks were pre-populated in Toronto and shipped to Montreal, and then in Montreal, they were set up and powered. We had liquid cooling and radiators on the rear of the cabinet for the heat.

We've done many of these installations, and it's pretty routine. There's nothing complex about it. The complexity is mostly that there are so many key parts in terms of getting it delivered on-site. There are so many parts from so many different vendors and there are penalties if you don't deliver on time. Nobody wants to pay penalties.

What's my experience with pricing, setup cost, and licensing?

I didn't deal with the pricing, and therefore don't know the exact costs. 

However, they would compete with pricing on the market. Even if HP made an equivalent platform, and they do, we wouldn't get good terms. They're all pretty well in the ballpark range in cost and the variation. The list price might be 10%. They know what the competition is doing so they don't want to price themselves, the values, off the list of potential. If I'm looking at servers that deliver so much IOPS and they price themselves out, HP knows what Dell is doing and Dell knows what HP is doing.

What other advice do I have?

My company partners with Dell.

I'm recently retired, however, I did most of the infrastructure, backup storage, and high-performance computing. I was in pre-sales. I was a solution architect. Therefore, I'm not an end-user.

We only used Dell for the servers. We used Seagate for storage. They have hard drives. They've been in the hard drive business for 40 years.

My biggest piece of advice for those considering the solution is to make sure they are delivered on time. When clients are spending $50 million for an installation and you say it's going to be ready September 15th, it better be ready September 15th. One of the main reasons stuff's not ready is because parts are missing. That means you can't deliver a complete solution. If you're missing a box of spare hard drives, they're just spares, they're not preventing the installation, however, they're missing, and therefore you haven't delivered the product.

Overall, I'd rate the product ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2380632 - PeerSpot reviewer
System Engineer at a cloud solution provider with 1-10 employees
Real User
Mar 26, 2024
Offers robust performance and scalability but may require upgrades for improved energy efficiency and may experience stability issues with older hardware
Pros and Cons
  • "Any necessary adjustments can be made seamlessly without the need to unplug cables, as everything is contained within the rack itself."
  • "There is potential for enhancement in terms of its overall upgradeability."

What is our primary use case?

We primarily utilize Dell PowerEdge Rack Servers as hosts for virtual machines.

How has it helped my organization?

We opted for the OCP primarily due to its exceptional modularity. With compute nodes and storage nodes sharing the same form factor and rack, it simplifies maintenance tasks. Any necessary adjustments can be made seamlessly without the need to unplug cables, as everything is contained within the rack itself. This user-friendly design streamlines operations, particularly for individuals with limited training in server management.

Our older PowerEdge servers consume significant amounts of power due to their age.

In terms of high performance, there hasn't been any improvement or decline. We have sufficient redundancy to tolerate the loss of multiple nodes without any impact.

In terms of productivity, we have the capability to interface directly with the servers when necessary, eliminating the need for remote access.

What needs improvement?

There is potential for enhancement in terms of its overall upgradeability.

For how long have I used the solution?

I have been using it for five years.

What do I think about the stability of the solution?

In terms of stability, overall it has been satisfactory, although we encountered some issues due to outdated hardware. At one point, we experienced failures likely stemming from aging components, such as a faulty CPU that led to the shutdown of certain virtual machines.

What other advice do I have?

It fulfills its intended functions, but we haven't identified any advantages to the additional features. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2318322 - PeerSpot reviewer
ITAdministrator at a manufacturing company with 11-50 employees
Real User
Jan 1, 2024
Offers seamless integration, rock-solid stability, and efficient customer support
Pros and Cons
  • "The product is well-rounded and has been effective in meeting our needs."
  • "I would like for PowerEdge Rack Servers could be a bit more compact."

How has it helped my organization?

I chose Dell PowerEdge servers to tackle key issues in our setup. It adds extra security, aligning with our data protection goals. Gold Service support ensures reliable assistance, minimizing downtime. The smooth integration between services makes switching to Dell a confident move for our server needs. PowerEdge Rack Servers boosted our organization's flexibility without any issues. They just worked perfectly, with no negative impact. It has also boosted our IT staff's productivity. I now have more time for other tasks, and while it's hard to quantify, it saves me a few hours each week.

What is most valuable?

The product is well-rounded and has been effective in meeting our needs. The customer feedback has been positive as well.

What needs improvement?

For the next release, I would like for PowerEdge Rack Servers to be a bit more compact.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for 12 years.

What do I think about the stability of the solution?

The overall stability is excellent. There is almost no downtime, and the system runs smoothly. PowerEdge servers have significantly minimized production downtime for me. They run smoothly without causing any hassles, allowing me to focus on administration. Updates are infrequent, and the system operates seamlessly in the background, requiring minimal attention.

How are customer service and support?

I would rate the support as a ten out of ten.

What was our ROI?

Quick customer support, especially with gold support, has been key for maximizing return on investment. In a hard disk issue, they fixed it within three hours.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing and licensing, it is a trade-off. If you find it expensive, you can limit access, but if the budget allows, you can expand.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees
Real User
Nov 22, 2022
Very user friendly and stable; straightforward setup
Pros and Cons
  • "I've never had any down time with this solution and it's very user friendly."
  • "The analytics reports could be more useful."
  • "I'd like to see improvement with the analytics reports, they could be more useful than they currently are."

What is our primary use case?

Our primary use case of this solution is for the virtual machines for our PBX which is installed on it. We are customers of Dell EMC and I'm the telecommunication department head. 

What is most valuable?

I've never had any down time with this solution and it's very user friendly.

What needs improvement?

I'd like to see improvement with the analytics reports, they could be more useful than they currently are. 

For how long have I used the solution?

I've been using this solution for three years. 

How are customer service and support?

We haven't needed to contact technical support but we use PBX support for our servers. We're waiting to receive another four servers that we'd like to deploy. 

How was the initial setup?

The initial setup was straightforward, we had consultants do this for us with a 3-person technical team and it took one day. We currently have over 100 users. 

Which other solutions did I evaluate?

When we were looking for a solution we also evaluated HPE ProLiant.  

What other advice do I have?

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jorge Soto - PeerSpot reviewer
Architect of solutions at Trendit
Real User
Oct 18, 2022
The configuration and BIOS management are flexible.
Pros and Cons
  • "The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections."
  • "It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes."

What is our primary use case?

My clients use PowerEdge servers for Hyper-V by Microsoft and VMware machines. They're running ERP and CRM applications and agents for backup systems licensing models. The models we use include 730, 630, 620, 220, and 740.

What is most valuable?

The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections.

What needs improvement?

It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes. 

For how long have I used the solution?

I have been using PowerEdge Rack Servers for about 10 years.

What do I think about the stability of the solution?

PowerEdge servers are stable in general, but sometimes clients report having problems with the RAM. 

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

I rate Dell support seven out of 10.

How would you rate customer service and support?

Neutral

How was the initial setup?

PowerEdge servers are easy to set up. You need about two or three people, including a specialist and an engineer, to maintain the solution. You usually need an engineer plus a specialist in Hyper-V or VMware.

What's my experience with pricing, setup cost, and licensing?

I think the price of these servers is good.

What other advice do I have?

I rate Dell PowerEdge Rack Servers nine out of 10. I recommend the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Infrastructure Manager at a real estate/law firm with 1-10 employees
Reseller
Jul 10, 2022
Intel Xeon processors have helped to improve performance of our PowerEdge Rack Servers
Pros and Cons
  • "The solution is reliable."
  • "They give us peace of mind; we sleep well at night."
  • "The time it takes the machine to boot up, when I turn it off and on, could be quicker."

What is our primary use case?

We use Dell PowerEdge Rack Servers powered by Intel as production servers. In recent years, we have also used them for backup.

How has it helped my organization?

  • They give us peace of mind; we sleep well at night. 
  • The Intel Xeon processors have helped to improve performance.
  • We have also seen a very small reduction in unplanned downtime.
  • In addition, they have improved backups and my options to do the things I need to do, without hassle.

What is most valuable?

The solution is reliable.

What needs improvement?

The time it takes the machine to boot up, when I turn it off and on, could be quicker.

For how long have I used the solution?

I've been using Dell rack servers since about 1995.

How are customer service and support?

Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix everything. My experience has been that they want to solve all the problems, even if doing so takes time. They are on it until it's fixed.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have only used Dell. We are comfortable working with Dell, the price is fine, and the Dell people are very cooperative.

How was the initial setup?

Deployment is simple. Within one hour the server is up and working.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair enough.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
reviewer1851996 - PeerSpot reviewer
Works at a construction company with 5,001-10,000 employees
Real User
May 15, 2022
We've used them for many years to host clusters and run high demand applications
Pros and Cons
  • "PowerEdge is able to run the latest high-demand applications for our use case; they host our clusters and facilitate the building of environments, and we also like the iDRAC feature for monitoring system data and providing analytics."
  • "We have experienced some challenges with iDRAC when upgrading firmware."

What is our primary use case?

We use this solution as a host for clusters. We use 750, 740s, and 730s.

How has it helped my organization?

PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments. 

We also like the iDRAC feature for monitoring system data and providing analytics. The newer iDRAC is a lot better than the older versions. 

What is most valuable?

The management features of this solution have been most useful.

What needs improvement?

We have experienced some challenges with iDRAC when upgrading firmware.

For how long have I used the solution?

We have been using this solution for a couple of decades. 

How are customer service and support?

I would rate the support for this solution a seven out of ten. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

Implementation was done as a combination of the vendor and our internal reps.

What other advice do I have?

I would rate this solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851855 - PeerSpot reviewer
System Specialist at a tech services company with 501-1,000 employees
Real User
May 13, 2022
Storage software that is stable and easy to set up
Pros and Cons
  • "This is a stable solution."
  • "The maintenance for this solution could be improved."

What is our primary use case?

We use this solution for our virtual servers.

What needs improvement?

The maintenance for this solution could be improved. 

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution. 

How was the initial setup?

It took one hour to set up this solution. We have 20 staff members using it. 

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.