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reviewer2003829 - PeerSpot reviewer
Sr Platform Engineer at a pharma/biotech company with 11-50 employees
Real User
Oct 31, 2022
Good logging with lots of great integrations and an interesting dashboard
Pros and Cons
  • "Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
  • "Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
  • "Some of the interface is still confusing to use."
  • "Some of the interface is still confusing to use."

What is our primary use case?

We use it mostly for logging log messages from our Kubernetes and EC2 instances, for example, system messages and errors. Also, we want log messages from our firewalls and other network infrastructure in case of network issues. We intend to use it for application logging, et cetera, to get insight into internal problems in the applications in Kubernetes pods. We want to use it for monitoring in case of system problems and hardware failures so that it can notify us.

How has it helped my organization?

It's good to have a single location for all the logs. If you have logs coming from a whole lot of sources, it makes it hard to find where the problem lies. 

We had to spend a lot of time logging into various systems and pursuing a billion different log files looking for something that stands out as a possible cause of the issue. That can take a lot of time and doesn't give much visibility into the possible interactions between systems.

What is most valuable?

Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate. 

It has a lot of ability to make fancy and deep searches using regular expressions and to graph them into useful and interesting dashboard graphs. 

The plethora of built-in/downloadable integrations make it much easier to set up for our platforms. Otherwise, we'd have to parse the log files ourselves, which would take a great deal of effort. Had to do it before when had to use an ELK stack for logging, which was painful.

What needs improvement?

Some of the interface is still confusing to use. It has many features, and it takes a lot of effort to figure out what they all mean. Maybe having tooltips or something would be helpful. Also, some of the integrations are better than others.

Buyer's Guide
Datadog
April 2026
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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For how long have I used the solution?

I've used the solution for a month.

What do I think about the stability of the solution?

The solution seems very stable.

Which solution did I use previously and why did I switch?

Have used an ELK stack before. However, it took a lot of effort to maintain, and parsing the logs was difficult.

How was the initial setup?

We implemented the solution in-house.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2003934 - PeerSpot reviewer
SRE at a computer software company with 51-200 employees
Vendor
Oct 31, 2022
Great for log aggregation, searching, and system monitoring
Pros and Cons
  • "The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents."
  • "The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents so far this year, and we heavily rely on a series of dashboards showing us various queues and load on CPU and memory for servers."
  • "Datadog could always lower the price!"
  • "Datadog could always lower the price!"

What is our primary use case?

We are using Datadog for server metrics, log aggregation and searching, system monitoring, alerting the team about errors, and dashboards for our developers. It's used by the Site Reliability Engineering team and Management of all levels. 

It's assisting us in proving SOC II compliance. 

We're looking to improve our usage of Datadog's RUM and APM components to get better and more performance insights on our production environments. 

We're also looking to leverage more synthetic monitors and runbooks for anyone responding to incidents.

How has it helped my organization?

The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents so far this year, and we heavily rely on a series of dashboards showing us various queues and load on CPU and memory for servers. 

We also have a view of the information required when we begin the patch and/or upgrade processes. 

I've also set up several monitors to alert the Site Reliability Engineering team when various metrics show a server might be reaching capacity. We use it to send an email suggesting we increase the size of the cloud instance.

What is most valuable?

The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents. We heavily rely on dashboards that are showing us various queues and load on CPU and memory for servers. 

We also have a view of the information required when we begin the patch and/or upgrade processes. 

I've arranged several monitors to alert the Site Reliability Engineering team when various metrics show a server that might be reaching capacity. We use it to send an email suggesting we increase the size of the cloud instance.

What needs improvement?

Datadog could always lower the price! In general, more demos online and maybe more free hands-on tutorials for basic functionality would be good for less technical users. 

I would also prefer more chances to amend the contract more than twice a year. As a smaller but growing company, it can be difficult to adequately predict demand.

For how long have I used the solution?

I've used the solution for more than three years.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Datadog
April 2026
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,349 professionals have used our research since 2012.
reviewer2004069 - PeerSpot reviewer
support Eng
Real User
Oct 31, 2022
Helpful dashboards with a good cloud security posture manager and cloud workload security
Pros and Cons
  • "It helps us better manage our logs."
  • "We use the application for our application monitoring, data security monitoring, and log management, and it helps us to track issues proactively instead of reactively."
  • "They should continue expanding and integrating with more third-party apps."
  • "They can cut down the prices for Cloud SIEM. It seems very useful, however, the prices are high."

What is our primary use case?

We use the application for our application monitoring, data security monitoring, and log management. What we like about the application is that it helps us to track issues more proactively instead of reactively.

There are other improvements we would like to see.

1. Being able to restrict users from seeing or viewing specific dashboards once they log in

2. They can cut down the prices for Cloud SIEM. It seems very useful, however, the prices are high. Some organizations are finding it difficult to make decisions in terms of getting the tool.

How has it helped my organization?

We use the application for our application monitoring, data security monitoring, and log management. It helps us to track issues proactively instead of reactively.

It helps us better manage our logs.

We can effectively track down issues.

We have dashboards that give us an overview of our environment.

What is most valuable?

The tools I have found useful include the Datadog cloud security posture manager and cloud workload security.

What needs improvement?

Datadog is a great tool, and we value the services they offer. They should continue expanding and integrating with more third-party apps.

For how long have I used the solution?

I've used the solution for three years. 

What do I think about the stability of the solution?

I love its stability.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

Technical support has been great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used AWS.

How was the initial setup?

The initial setup is not too complex.

What was our ROI?

We've seen an ROI of 50%.

What's my experience with pricing, setup cost, and licensing?

It's a little pricy yet worth it.

Which other solutions did I evaluate?

We did not previously evaluate another solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Patrick Lynch - PeerSpot reviewer
DevOps Solutions Architect at Magnolia CMS
Real User
Top 5
Oct 31, 2022
Customizable, secure, and helps with managing content
Pros and Cons
  • "The platform appeals to companies spanning many industries on a global scale."
  • "Enabling customers to manage their content in a fast, reliable, and highly user-friendly setup has been critical to our success."
  • "There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."
  • "There is always room for improvement when dealing with cloud-based technologies."

What is our primary use case?

We use an enterprise version of a CMS platform which is enabling businesses to transmit content to their customers. The tool is fully customizable to the end user, including out-of-the-box integrations as well as APIs for custom plugin support. 

Our systems fully manage content using AWS as the back-end cloud provider. Assets are kept in secure buckets and utilize the Kubernetes infrastructure to deliver our product to end users and internal authors. Using the CMS allows for business people to manage content without needing development efforts.

How has it helped my organization?

This tool is the sole purpose of my company and the solutions we provide around it. Enabling customers to manage their content in a fast, reliable, and highly user-friendly setup has been critical to our success. 

Offering our product at SaaS, PaaS, cloud, and on-prem editions has enabled us to provide a solution for all types of customers. 

The platform appeals to companies spanning many industries on a global scale. 

Being based in SUI allows us to secure both the EU and other companies more easily.

What is most valuable?

The enterprise version of a CMS platform enables businesses to transmit content to their customers. 

The tool is fully customizable to the end user, including out-of-the-box integrations as well as APIs for custom plugin support. 

The content is fully managed within our systems using AWS as the back-end cloud provider. Assets are kept in secure buckets, and we can utilize the Kubernetes infrastructure to deliver our product to end users and internal authors. 

Using the CMS allows for business people to manage content without needing development efforts. Allowing this type of setup for business users has been a key reason for our success.

What needs improvement?

There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields. 

New features as requested by our existing customers will help make the product better.

For how long have I used the solution?

The product was self-developed.

What other advice do I have?

We use a SaaS deployment. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2003478 - PeerSpot reviewer
Data Engineer II at a comms service provider with 10,001+ employees
Real User
Oct 31, 2022
Ingests data from various sources, integrates well, and offers a helpful alert mechanism
Pros and Cons
  • "Datadog agents act as an integration to different services, providing easy access and management."
  • "Datadog agents act as an integration to different services, providing easy access and management."
  • "Ingesting data from various sources to monitor the log metrics of the system can always improve so that, if something goes wrong, the right teams are alerted."
  • "Ingesting data from various sources to monitor the log metrics of the system can always improve so that, if something goes wrong, the right teams are alerted."

What is our primary use case?

Ingesting data from various sources to monitor the log metrics of the system and enabling an alert mechanism to notify the teammates if something goes wrong.

More specifically, having Datadog agents as integration to different services provides easy access and management.

How has it helped my organization?

The solution has helped out organization by allowing us to ingest data from various sources to monitor log metrics and enabling alert mechanisms to notify teams if something goes wrong.

Datadog agents act as an integration to different services, providing easy access and management.

What is most valuable?

The solution is useful for ingesting data from various sources. This helps to monitor the log metrics of the system. It has alert mechanisms that can be enabled to notify the teams if something goes wrong.

Datadog offers good integration to different services. It provides for easy access and management.

What needs improvement?

Ingesting data from various sources to monitor the log metrics of the system can always improve so that, if something goes wrong, the right teams are alerted. 

For how long have I used the solution?

We've used the solution for close to 1.5 years.

What other advice do I have?

We use a SaaS deployment.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2003616 - PeerSpot reviewer
Production engineer at a consultancy with 51-200 employees
Real User
Oct 31, 2022
Offers great flexibility with useful APM traces and logging for debugging
Pros and Cons
  • "The flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on."
  • "Datadog provides a lot of value in terms of adding monitoring and observability to our app."
  • "We need more visibility into the error tracking dashboard."
  • "There are so many different solutions; it is sometimes difficult to gauge where to start, and I sometimes miss a lot of functionality."

What is our primary use case?

We have deep integration with Datadog for observability and monitoring.

We use everything from APM, logs, and RUM to monitor and dashboards for tracking system health. 

We are trying to move from many different solutions for error tracking/observability to a single platform (Datadog).

We are currently in the process of setting up logging in Datadog in order to maintain our logs better. We are looking to create more insights into the real user flows by using real user monitoring (RUM) too.

How has it helped my organization?

We use Datadog quite extensively. I primarily work with APM traces and logs to debug issues and unblock myself in my day-to-day role. I have found the traces and spans most useful in providing details about why certain services are performing poorly.

Datadog provides a lot of value in terms of adding monitoring and observability to our app. There are so many different solutions, it is sometimes difficult to gauge where to start, and I sometimes miss a lot of functionality (such as the very useful error-tracking dashboard mentioned in my review above).

What is most valuable?

As I mentioned above, we use Datadog quite extensively. In my day-to-day role, I primarily work with APM traces and logs to debug issues and unblock myself. 

I have found the traces and spans most useful in providing details about why certain services are performing poorly.

Additionally, the flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on.

Furthermore, we are also using monitoring to page us if things break, and the Slack integration provides us instantaneous feedback on how things are performing.

What needs improvement?

We need more visibility into the error tracking dashboard. I only learned about it during a demo at Dash Con. That said, it seems to be a very useful tool.

Additionally, we want to export our dashboards and monitors to source control, and there doesn't seem to be any easy way to do so.

For how long have I used the solution?

I've used the solution for four years.

Which solution did I use previously and why did I switch?

For logging, we are moving from LogDNA to Datadog to have access to everything in one place. Also, searching and traversing through logs seems easier in Datadog

Which other solutions did I evaluate?

I did not evaluate others, however, my team probably did.

What other advice do I have?

Datadog provides a lot of value in terms of adding monitoring and observability to our app. There are so many different solutions; it is sometimes difficult to gauge where to start, and I sometimes miss a lot of functionality. For example, the very useful error-tracking dashboard that I just discovered.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2003781 - PeerSpot reviewer
Product SRE at a computer software company with 51-200 employees
Real User
Oct 31, 2022
Good dashboards and documentation with helpful Synthetics Tests
Pros and Cons
  • "Dashboards and their versatility are among the most valuable features."
  • "Our usage of Datadog has allowed us to improve our observability at great lengths."
  • "We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error."
  • "We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error."

What is our primary use case?

We use Datadog for application logs, error tracking, performance tracking, alerting, and overall production state surveillance. 

It helps us improve observability and ease of maintenance through better information for our support teams and their issue qualification. 

We also use dashboards to keep all the information at ready and easy to access. SLOs notably for our uptimes but also our feature usage. It also feeds our alerting for our on-call SREs into PagerDuty by launching alerts when specific parameters are exceeded.

How has it helped my organization?

Our usage of Datadog has allowed us to improve our observability at great lengths. We have been able to track pain points more easily with it, and be able to define custom metrics to track our user's usage of the features we roll out.

Being able to generate dashboards has given higher management a better view of our teams' work and has allowed for better client information by our sales team as they have a more transparent way ofdealing with our upcoming features.

What is most valuable?

Dashboards and their versatility are among the most valuable features. They allow us to have internal facing trackers of our application's issues, usages, and features. They also allow us to have a better understanding of how users react to new features, and to display more information to other teams or also clients through uptime SLOs, et cetera.

We also found the Synthetics Tests and especially the Browser Tests very helpful. It is a nicer way to create end-to-end tests in a more user-friendly way than through code. They are very valuable in saving time compared to code-based testing.

Documentation is also very clear and interesting.

What needs improvement?

We would like to see some versioning system for the Synthetic Tests so that we could have a backup of our tests since they are time-consuming to make and very easy to damage in a moment of error.

I look forward to seeing the next features that will be released.

For how long have I used the solution?

I have been using the product for a year and a half. The company has been using it for longer. I don't know the exact details.

What do I think about the stability of the solution?

We have yet to have a large-scale problem with stability using Datadog. It's very satisfying.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

I've had only a few experiences with customer support, and it went well. They were fast!

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a different solution previously.

How was the initial setup?

I wasn't there for the initial setup.

What about the implementation team?

I wasn't there for the initial setup.

What was our ROI?

I cna't speak to the ROI.

What's my experience with pricing, setup cost, and licensing?

I don't give advice regarding that.

Which other solutions did I evaluate?

I wasn't part of the decision-making process.

What other advice do I have?

It would be nicer if the pricing information was easier to find in the documentation. Sometimes it helps to get an overall idea of the cost of certain options.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2002326 - PeerSpot reviewer
API Developer at a tech services company with 501-1,000 employees
Real User
Oct 31, 2022
Good monitoring, logging, and alert features
Pros and Cons
  • "Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise."
  • "Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise."
  • "When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
  • "When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."

What is our primary use case?

We use the solution for monitoring, logging, and alerts. 

Thanks to Datadog, we report errors using the logger integrated into our services, which is crucial since we only do unit tests. The infrastructure team handles the monitoring part, so I can't give more insights about that. I am an API developer, so I use Datadog mainly for logging.

The alerts are connected to Microsoft Teams in a specific channel, and we pay a lot of attention to it, and we usually create tickets based on these alerts.

How has it helped my organization?

Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise. 

Since there are many teams in my company, the fact that we can share the trace of an error, for example, together with all the information about the log, we are able to save a lot of time when it comes to communication between everyone.

What is most valuable?

The most valuable feature for me so far is logging. We do not do integration tests, so we rely a lot on tracing all the requests and we report errors to different teams in the company together with logs that we take from Datadog.

Since I am an API developer, I do not use so much with the other features. Also, I have been in the company for only four months. I have only worked with monitors and alters.

I value tracing the request and being able to tell other teams which component, service, or line of code has an issue.

What needs improvement?

Since I have only been in the organization for four months, I only worked with the log, alerts, and monitoring. I do not have so many insights to share about what can be improved.

I am not an expert user, and not even an intermediate user yet. Rather, I am a beginner.

That said when the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us.

For how long have I used the solution?

I've used the solution for four months.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

What's my experience with pricing, setup cost, and licensing?

I will get informed about this, I have no idea about costs as an API developer. But I get curious about it

Which other solutions did I evaluate?

I did not evaluate other options previously.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Datadog Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Datadog Report and get advice and tips from experienced pros sharing their opinions.