We performed a comparison between ManageEngine Password Manager Pro, Okta Workforce Identity, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."It is user-friendly. Someone who doesn’t have a lot of IT knowledge can work with the product easily."
"The security provided is very enhanced and it does a great job of keeping passwords safe."
"It is very safe and we haven't had any security issues."
"The support from the customer service team is good, they respond on time, and they always seem to be quite knowledgeable."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"It is a very stable solution."
"We face no challenges in integrating the product with our legacy systems."
"This solution has a lot of capabilities and features."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"It is a very scalable solution."
"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"We almost never have outages nor see slowdowns."
"The solution is easy to use for our managers."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"You can quickly deploy the entire product with a basic config within couple of hours."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It's agent-based. It's convenient to deploy and integrate."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"The user interface could be improved and made more user friendly."
"It's a pretty technical solution. It's designed for more technical people."
"There is room for improvement in making the UI more user-friendly."
"The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."
"Okta Workforce Identity could improve the support system, they are too slow."
"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."
"The integration with third-party tools needs to be improved."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
More ManageEngine Password Manager Pro Pricing and Cost Advice →
