We performed a comparison between IBM FileNet, M-Files, and Microsoft OneDrive based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically."
"There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement."
"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."
"It provides good stability and scalability for huge enterprises as well."
"The product is very stable."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"It has an excellent document storage repository, which is good at what it does."
"FileNet is very user-friendly... We have business users using and it is quite friendly for them."
"Using M-Files means anybody on the executive team to go in and immediately look at a dashboard and know the status of a contract."
"Image management is great since the search is simple, and accessing images with labels is easy."
"It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."
"Ability to share documents."
"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."
"The stability of Microsoft OneDrive is very good, it is reliable. There were multiple instances where I had lost my valuable data on hard drives in several other places. However, with Microsoft OneDrive, I've never lost a single file."
"It is free if you use Microsoft Office 365."
"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."
"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."
"However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count."
"I'd like to see more cognitive. That's obviously where all of our world is going. I think if we can have more of those types of features and functions as a core, out of the box, that would be very helpful for us and our space."
"It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."
"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."
"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."
"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."
"I would like to see expanded search features, like content search."
"The integration with other products needs to be improved."
"The user interface could be a little more intuitive."
"I think it should be more user-friendly with more tutorials on the full scale of the program."
"OneDrive is a bit behind competing products like Dropbox and Box."
"Performance is an issue when sharing a large number of files in a single folder."
"The file structure insight could be made more flexible like for creating more flexible folders."
"The initial setup is a bit clunky."
"The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents."
"Technical support is not very impressive and is typical of large company software support."
Earn 20 points
