We performed a comparison between Dell CloudIQ, eG Enterprise, and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Has really nice roll-up dashboards."
"The tool for forecasting capacity is valuable."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"Single pane of glass to review status of the full environment."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The algorithm is the most valuable aspect of the solution."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Enormous capability to monitor Citrix environments."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"It's easy to understand, even if you are not too technical."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"The stability is fantastic."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"The interface is user-friendly, making it easy to use."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"Supporting legacy systems is an area that can be improved."
"The reporting capabilities of this solution could be improved."
"In terms of improvement, they should enhance the product range."
"PowerScale is the only file system offered and that is limiting."
"Doesn't do well in terms of integrating with technologies other than Dell."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Back-end configuration is not easy to implement."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The UI looks a little dated and could do with a refresh."
"The integration must be improved."
"Dashboards are difficult to create, and not so useful."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"The solution is not always good with new features, so it's take a long time."
"Technical support and releases are not particularly reliable."
"The solution does not offer much customization so is somewhat inflexible."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"The integration with the APIs and the web servers deployed can definitely be improved."