We performed a comparison between CylancePROTECT and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The product detects and blocks threats and is more proactive than firewalls."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Ability to get forensics details and also memory exfiltration."
"The price is low and quite competitive with others."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The solution’s AI is its most valuable feature."
"A user can continue to add endpoints and the solution will continue to perform well."
"The solution is stable."
"It is extremely simple to manage and deploy."
"Endpoints are protected in real-time without the need of a centralized server."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The scalability works well."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"We do get notifications, which are helpful."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"The solution has multiple modules within a single agent deployment."
"Detections could be improved."
"The only minor concern is occasional interference with desired programs."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Making the portal mobile friendly would be helpful when I am out of office."
"The dashboard isn't easy to access and manage."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The initial deployment was quite complicated."
"If they can add more features on top of their Persona feature that would be ideal."
"It's a good solution but some features just need to be updated."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The user interface is outdated."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"Some functionalities within the DLP can be improved."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"It does not provide insights into what is being done."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. CylancePROTECT is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our CylancePROTECT vs. Trend Micro Smart Protection report.
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