We performed a comparison between CyberArk Identity, Fortinet FortiAuthenticator, and Okta Workforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."CyberArk Identity is a mature product."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The setup, via cloud, is simple."
"The initial setup of CyberArk Identity was straightforward."
"We use this product for SSL two-factor authentication and FortiToken management."
"The most valuable feature is the flexibility in using the SMS messages."
"FortiAuthenticator is a very good solution. It is all jury-based. FortiAuthenticator is very easy for anyone to understand how it works and be able to take action."
"For someone concerned with multifactor authentication, I'm satisfied with the product."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"Intuitive interface and easy to deploy."
"The product is stable and reliable."
"It keeps track of users and their IPs no matter where they are in the network. When users roam, we don't have to worry about not mapping them to an IP."
"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."
"Stability-wise, I rate the solution a ten out of ten."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The solution could be easier to use and I found it to be very complex involving many steps."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"More integrations would be better."
"The technical support team is bad."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"We have issues with HA (high availability). These should be addressed in future releases."
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"Improvements in the product could start from the dashboard, overall customization, and configuration."
"Integration with FortiGate could be more fluid."
"I would like to see some email options for Fortinet FortiAuthenticator."
"The training is too costly."
"The initial setup can be complex at first."
"The stability could be better."
"It can have more API integrations."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"You can't hide the device when you're checking logs."
"The solution should have greater on-premises availability, not just cloud and more package customization in its processing."