We performed a comparison between Broadcom DX Application Performance Management, Dynatrace, and eG Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe."
"We are able to spot issues much quicker with the use of the out-of-the-box metrics given to us by CA. But we also develop that further with the use of the EPA Agent and expand what we can give and show the business by creating our own scripts. This has allowed us to develop our own self-monitoring and before anybody else sees the issue we are on hand to solve that as quickly as possible."
"Now, we know we have a problem, because there is a primary layer of alerting or metrics monitoring put in place, that is the good part."
"Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand."
"If we see something that we need to change or monitor, we can get it scripted pretty quickly."
"Users no longer need to depend upon the console for a compatible Java version. Now, users can directly learn the version, perform all their actions, and see all of those performance-related issues."
"Our development cycle has definitely improved as far as the turnaround time on fixes and improvements."
"In terms of stability, it has been stable so far."
"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good."
"It is nice to be able to deep dive and pull historical data."
"I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring."
"We're able to pinpoint web and mobile interface issues before they trigger a negative customer experience."
"The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you."
"We used to rely on multiple operations tools to monitor and obtain bits and pieces. Now, we have it all in a single pane of glass."
"We have been capturing all the information and evaluating whether it can be improved or not."
"It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything."
"Enormous capability to monitor Citrix environments."
"The algorithm is the most valuable aspect of the solution."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"eG Enterprise has a single pane of glass for observability and monitoring."
"The product is simple to use."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Java Console uses too much memory."
"We enountered stability issues. They were mitigated by performance tuning within infrastructure."
"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"There are several areas that could be improved in Broadcom DX Application Performance Management. One of the main areas is user experience monitoring, which is currently not available. Additionally, they need to develop a solution that is compatible with OpenShift 4, as their current solution only works when an agent is installed within the image, which is not possible in OpenShift 4 as it removes the agent."
"Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."
"The APM SQL feature doesn't perform like we would like it to. I know that's a new feature with 10.5, so it may be one of those things that gets a little better, but it should run faster."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"We need extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet."
"The extending of Dynatrace with plugins can be better."
"Configuration could be simpler."
"There was complexity to AppMon and getting everything set, but more specifically getting the dashboard setup."
"Searches should be faster."
"JIRA integration should be enriched and more granular."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"Ability to better identify SDQ script errors would be helpful."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Dashboards are difficult to create, and not so useful."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The solution needs to enhance the management dashboards."
"The UI looks a little dated and could do with a refresh."
"The integration must be improved."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
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