We performed a comparison between Box, IBM ECM, and SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The most valuable feature of Box is security."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"Box is very realistic when it comes to sharing capabilities."
"The interface is very good."
"Box is very user-friendly; more so than SharePoint."
"The solution is used for data storage and any kind of visualization."
"I like that Box makes it easy to deploy virtual machines."
"Sharing and collaborating across files and folders has been a massive game changer."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The vertical scalability, as we can use it across some of our applications."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"There is not just one valuable feature; it is all of them working together."
"It keeps our company organized and everything is in one place."
"It has made us faster and more efficient."
"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."
"Its configuration management ability is critical for document-based systems."
"The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."
"The security feature is valuable."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"They could integrate better with other platforms."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"The upload speed needs improvement."
"Maturity of the enterprise security around user management."
"Better integration with other solutions is needed."
"It could be cheaper."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"I would like to see seamless application integration."
"The initial setup process is not intuitive."
"Workflow is something that can become more intelligent."
"The initial setup was very complex."
"Improve the user-friendliness."
"Flexibility and extensibility, above everything, could be improved."
"During uptime under our network, it is hard to find info when content is hefty."
"Emails stored now do not display metadata in native format."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
