We performed a comparison between BMC TrueSight Operations Management, Huawei eSight, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."I believe that the ease of use and UI is great"
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"We can verify uptimes as another source of keeping devices in compliance."
"I like the event management part."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"The most important features are alarm management and the visualization of the health of our network devices."
"The product is stable."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."
"We can scale the solution."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"Setup was straightforward. Initial deployment took two or three months."
"It has an intuitive UI with beautiful graphs and customizable maps."
"The solution is quite mature and very stable."
"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
"They've already added extra features, such as noise-canceling and facial recognition, which is great."
"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."
"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."
"The initial setup, while not simple, is easier than other products."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"BMC TrueSight Operations Management could improve the reporting."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"Deployment requires lots of resources (servers). It has too many consoles."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution is a little obsolete."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"It is not a very flexible product."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"The price could be less costly."
"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"The documentation could be improved."
"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."
"The product could be more secure and more stable."
"When we have a problem, we have to do a lot of research to solve it."
"The stability could be better."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."
More BMC TrueSight Operations Management Pricing and Cost Advice →