We performed a comparison between BMC TrueSight Operations Management, Datadog, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in AIOps."The major advantage of the product is estate management."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It is a stable solution."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The Event Management is outstanding; still is the most interesting part of the product."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"I have found the logging and tracing features the most valuable."
"The most valuable feature of Datadog is its logs."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"We integrate our application logs. It is great to be able to tie our metrics and our traces together."
"APM and tracing are super useful."
"It has a nice UI."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"It helps us better manage our logs."
"Metrics for CPU, memory, network, and disk. It provides extensive end-user, application, and infrastructure platform and technology support, including mobile, web browser, Java, .NET, PHP, servers, networks, and mainframe."
"We spend less time investing in problems. We can spend more time on developing new projects."
"It helps to improve code efficiency and has quicker performance analysis."
"Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications."
"The PurePath feature enables you to see the path from click to database query."
"Dynatrace's power lies in its ability to inspect and chart transactions, and draw the PurePath tree. The parameters of the requests and methods can be selected to access the necessary information for efficient analysis."
"We are able to fix issues rather quickly, by identifying then fixing them. Therefore, the efficiency of the organization has improved. We are spending less time fixing issues."
"It is a 100 percent stable solution...Dynatrace is a highly scalable product since it is a SaaS-based application."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"Deployment requires lots of resources (servers). It has too many consoles."
"The solution is a little obsolete."
"It would be better if the initial setup and deployment were more straightforward."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The UI for the end users could be improved and more flexible than it is now."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"Some of the interface is still confusing to use."
"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock."
"I've found that the documentation is lacking in certain regards."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"Geo-data is also something very critical that we hope to see in the future."
"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs."
"Sometimes, it takes a long time to load the dashboard if we have many charts."
"It is necessary to improve the integration with the product, Oracle Siebel."
"Where we are struggling is being able to pull that information out and combine it with other contextual information that we have in other sources. Mining that data in a big-data environment, and joining it together and coming up with larger types of analysis on it."
"The AI is not that intelligent and there are different places where it could be even more automated."
"Scalability has improved quite a bit from the beginning."
"Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool."
"I still don't see the full depth of database metrics for database performance management. For example, I use Oracle Enterprise Manager and I use a type of access that provides me a lot of metrics and meaningful ways to evaluate database performance. That is something I don't see in Dynatrace yet."
"They expect the customer to do the basic analysis, do all the solutions, and find the solutions themselves. If it is really a product problem, only then will they be able to identify and spend time on the customer."
"I do not like after 60 days or 90 days it gets aggregated to summary data. I would like to be able to analyze specific PurePaths after 30 days or 60 days with real numbers."
More BMC TrueSight Operations Management Pricing and Cost Advice →